Excellent services Clean office [[HIGHLIGHT]]Friendly personnel[[ENDHIGHLIGHT]] Dr quick and efficient Highly recommend S. Wang read more

STAY AWAY FROM THIS DOCTOR!!!! I was referred to this doctor on Monday when I went to St Joes ER. I have a large mass in the left side of my sinus cavity and a vascular polyp on my right and am having such difficulty breathing. I originally sought care in Corona, but after my CT scan and seeing the surgeon they said they were not equipped to handle the surgery and were going to send me to LA which is too far for mw to drive. [[HIGHLIGHT]]I was given Dr Goufman's number from St Joseph's ER and called and made an appointment discussing this with Jessica(she was wonderful) and was set up with an appointment for Wednesday with the doctor.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I filled out all the paperwork beforehand and got to my appointment early. I was brought back in the room.[[ENDHIGHLIGHT]] When the doctor came in I explained everything that had been happening.... Several trips to the ER for severe recurrent nose bleeds, that the doctors in Corona couldn't treat me further and I handed him the CT scan report. He looked at it and said that I needed to go back to the original doctor that had already been treating me. I explained again it was too far out and I needed a new doctor/facility closer. He rudely threw my paper back at me and said "I wont treat you.... You have already seen another doctor" as I was asking him "what about a second opinion???? He literally ignored me and walked out the door!!!!! I am a retired RN that has worked with so many doctors over my lifetime and I have NEVER been dismissed and treated SO horribly!!!! [[HIGHLIGHT]]Jessica was present and I could tell she also felt really bad for how he treated me. I am so sorry that you have to work for such an insufferable man. You deserve better as do all his patients.[[ENDHIGHLIGHT]] I cant believe anyone would go back to him ‍ Nobody should have to experience this kind of treatment.... especially someone that has been suffering with such a condition, trying to receive some care and compassion!!!! Neither are available from this doctor!!!!! read more

[[HIGHLIGHT]]Thank you Dr. Goufman. I saw him today for ear wax removal because it was affecting my hearing.[[ENDHIGHLIGHT]] He explained what he was going to do, and he successfully cleared my stubborn wax. [[HIGHLIGHT]]I am very happy with the process and results, and can hear much better![[ENDHIGHLIGHT]] [[HIGHLIGHT]]The office staff was courteous, as well.[[ENDHIGHLIGHT]] read more

Good doctors are a rarity. This guy is darn good. [[HIGHLIGHT]]His office can usually get me in when I need to be seen[[ENDHIGHLIGHT]], and the doc is good about answering questions, explaining things, and getting me well. What else needs to be said? read more

I want to thank Dr Goufman for his poor bedside manner and blatant disregard for his patient of 20+ years, who when in need during an emergency with BPPV vertigo and a referral from her general practitioner, would not see her despite having an empty office and request to give her sons's appointment in his place. Thank you for making us go to the ER for 3 hours! You lost a good loyal patient and the her family members! [[HIGHLIGHT]]It was not just your rude front office staff, but you Dr. Goufman who well aware of her dire needs![[ENDHIGHLIGHT]] read more

[[HIGHLIGHT]]If I could give this man 6 stars I would! Not only is he the nicest doctor around, but he is very good at what he does.[[ENDHIGHLIGHT]] I've had horrible sinus issues for the past six years since I had kids. I had a surgery with him and feel like a new person! [[HIGHLIGHT]]One thing I want to highlight is that he really cares about his patients and I always feel comfortable with him.[[ENDHIGHLIGHT]] He's the best! read more

Dr G is the best ENT ever! GOAT. He really cares about his patients. He explains everything in-detail including how to administer medication and his assessment findings. He will answer every one of questions without feeling rushed. He will schedule follow-ups only as necessary. I also introduced my coworker to Dr G and she also felt better. The office staff is wonderful they helped me get my prescription really fast. and parking is a breeze here read more

I'm so glad I found this Ear Specialist, Dr. Dimtry is exactly what I was searching for! I had a clogged ear for around 5 months and I didn't want to go see a doctor but my right ear started feeling very uncomfortable, then I went to Dr. Dimitry and he had all the proper equipment. Clean office, super nice staff - thanks to them for calling me when someone cancelled to give me a sooner appointment. After Dr. Dimitry drained my ear I felt like a new person. If you have never cleaned your ears with a doctor I highly recommend you do; I felt really unbalanced and constantly feeling dizziness at the gym, after my cleaning it all went away! read more

[[HIGHLIGHT]]Dr. Goufman was kind, efficient, and helpful.[[ENDHIGHLIGHT]] He knew right away what was wrong, but still thoroughly assessed my ears, throat, and nose. He didn't push any of needed fees or medications on me and gave great advice and information. [[HIGHLIGHT]]The office staff was also helpful and quick.[[ENDHIGHLIGHT]] read more

We chose to get a second opinion based on positive reviews. Dr. Goufman had great bedside manner, was humorous, and knowledgeable. His assistant was kind and professional too. read more

I started getting really bad random nosebleeds and needed to find a doctor immediately. I was so lucky to have found Dr.Goufman and his staff. He did a great job explaining to me what was going on, recommendations of moving forward and helping me. His staff was always so nice and friendly. Shout out to Lily, but I highly recommend them. read more

Great experience with Dr. Goufman. He had read my notes beforehand, and after examining me, took time to answer all my questions. The office staff was efficient, and my whole visit, including filling out paperwork, was under 45 minutes. read more

Dr Goufman has been an unbelievably amazing doctor for my family and friends for years. Great for kids! Trust him 100%.

This Dr. explained everything in clear English. A rarety. 15 year patient. The best in his field. our going to thank me. read more

I have been searching for a while for any ear doctor I could got to regularly for checkups, to maintain good hearing. So glad I found Dr Goufman, as he was friendly and easy to chat with, very personable. He addressed my needs and answered questions, didn't seem rushed to get through appointment. It was great experience and so grateful. read more

I cannot begin to say enough great things about Dr. Goufman. Great doctor, great surgeon, great bedside manner. HIGHLY recommend. Feel I'm very fortunate to have found Dr. Goufman,l and relieved to have a great ENT on my list of doctors. read more

Mean and SUPER unprofessional receptionist staff. -We came to this place by referral from the ER my partner had an issue with his throat. Because the doctor didn't want to go into the ED the physician from the ED called his office and verified 5 times that they would make an exception to see him even though they didn't take his insurance. We went in the morning and we were told that we needed an appointment after discussing it with the receptionist in the front she said they had a spot avail for 2 but that they didn't take his insurance after explaining the situation she said nothing after about the insurance again. We came back for our appointment and saw the doctor very nice man. After the appointment the receptionist said it'd be 50 dollars. The reception then went to the back and told an older woman with glasses the situation and she said well we don't take his insurance I then said okay I'll call the ED because they specifically said they would see him. I guess this didn't sit well with the older woman in the back so she tells the receptionist that tell them to "leave and never come back". EXCUSE ME ALL BECAUSE SOMEONE IN YOUR OFFICE DIDNT DO THEIR JOB. YOU COULDN'T WAIT FOR ME TO SPEAK WITH THE REFERRING DOCTOR SO THEY COULD ALSO CLARIFY. It's not like they're taking it out of her paycheck, The poor receptionist couldn't even repeat what she said she looked so embarrassed and lady from the back says again "leave and never come back". We're beyond pissed off this is super unprofessional. We never even once said we wouldn't pay we just said we would call the hospital to clarify the situation and they immediately resorted to banning him from ever returning. It's not like we went out of our way to pick this doctor it was an emergency situation and the ED said he was our only option. If they hate their job they need to find something else. read more

Took my hubby for some pain in his ear and he loved the doctor and the staff was super friendly

What a wonderful doctor! I'm always really nervous when I go to doc. appointments, but Dr. Goufman made me feel so comfortable. He was kind, patient, funny and so informative. I left feeling so much better! read more

I had a need to see an ENT recently and I am sooooo glad I found Dr. Goufman. He is so kind, caring and seems to have a great sense of humor. His staff is amazing!!! I did read the couple of bad reviews given here on Yelp and totally disagree. I highly recommend his office. read more

This doc is great but ended up referring me to a infectious disease doctor who refused to see me and didn't provide a reason why he wouldn't see me. Their office didn't offer an alternative. My wife and I are still suffering 6 months later, desperately trying to find an infectious disease doctor that will see me soon instead of scheduling out 1 year from now. read more

I've had occasional problems with ear wax buildup, but never sought professional help until I found myself with a complete blockage and pain this morning. I was referred to this office when another office was unable to see me for a week. I called in the morning and was able to be seen later the same day, nice! The staff was friendly, and so was Dr. Goufman. He had a calm demeanor, took his time to explain what he was doing and why, ensuring I was comfortable the whole time. The result is truly astounding. I can't believe how well I can hear now. There are all these subtle quiet details I have been missing for years. I rarely write reviews, but felt compelled to because the change to my hearing is so dramatic. Thank you! read more

Dr. Goufman is a caring, no nonsense doctor. He is thorough and listens to your input. I've had sinus problems for years, and rather than jumping to surgery he is going through the less invasive/severe interventions first. I like that he shows you your CT/x-rays and explains how everything is working and what could be improved. The office is not over crowded and the wait times are short. Overall, I'd say he is a great doctor and if you're in good hands. read more

I recently saw doctor Goufman for an exam and was highly satisfied. He was thorough, listened to all of my questions and answered all of them. He was very patient. I also saw the audiologist and she was also great. I went in for hearing exam, tinnitus, and crunching in an ear. I highly recommend him. read more

Always have a great experience with Dr. Goufman. He takes his time, listens well, doesn't cut corners but always doesn't do unnecessary things to increase the bill. About as Good as one could hope for in a doctor. read more

Wouldn't recommend this doctor. He is always in a rush and cuts you off mid sentence when expressing concerns. Just wasn't for me and my medical needs. Just needs to work on bedside manner and communication which is essential for doctor patient rapport read more

The office got my husband in on an emergency basis and provided extremely reasonable fees for superior service. Thank you Dr. Goufman - we couldn't be happier! It was less expensive and easier then using my Kaiser insurance:) read more

Dr. Goufman surgically placed ear tubes on my 22 month old baby boy and he was amazing and so professional. Aside from being an excellent Surgeon, his calm and kind bedside manner made a very nervous mom calm in the confidence that my baby was in the best and caring hands. He is an awesome doctor! read more

Dr. Goufman was fantastic. I saw him today and I left relieved. It was an easy fix for him as I have occasional build up over time, but he took the time to explain everything he was doing and just has a great personality. I left thinking... this guy is the man! Quick check in and check out. Staff seemed more than pleasant. Now I know my go to guy for anything related to ENT, and I wouldn't hesitate to refer my friends or family this office. read more

Dr. Goufman is the real deal. My girlfriend had been dealing with ear pain for weeks and we have gone to clinics/ urgent care, and still the pain just wouldn't go away. We decided to go to an ear specialist and that's how we found Dr. Goufman. Right away Dr. Goufman identified the issue and it was such a great relief knowing the issue that has been plaguing my gf. The ratings are legit and the out of pocket price was the best in town! Much thanks and appreciation to Dr. Goufman and the staff! read more

please do not go to him. worse Doctor i have ever deal with . very unprofessional and his staff are very rude.

Dr. Dimitry Goufman... great bedside manner and cares! In 15 min he listened to me patiently, asked questions, examined my ears, nose and throat, was very kind and diagnosed the problem. He suggested that I use a small pen-sized TENS unit, which I had already. I used it on my neck for a week and now I am pain free - 2 months later. It was muscular and this Doctor knew it absolutely and right away. read more

My ENT retired a few years ago and I needed to find a replacement. I couldn't be happier with Dr. Goufman who is kind, caring, methodical and extremely knowledgeable. The manner in which he treats you and explains the options is refreshing and should be a model for all medical professionals to follow. I could not be more pleased with my new ENT. read more

Dr. Goufman is the best! I had the feeling of a lump in my throat and Dr Goufman took a look and concluded it was acid reflux. He referred me to a gastroenterologist and added his name to my endoscopy order. He kept in touch with the GI doctor just to make sure that his diagnosis was correct and when I went back for a follow up he made sure I understood the test results and how to take all the medication. Very thorough and didn't just send me off to someone else. Front office staff was great and I've never waited more than 5 minutes to see him! Highly recommend!! read more

I would like to thank Dr. Goufman for always helping me with my ear problems. I have a chronic ear condition which requires me to check in with an ENT every few months, and I'm glad I found Dr. Goufman through Yelp. He's very knowledgeable, always taking ample time to explain my ear issues to me. I appreciate that he breaks down difficult medical jargon in simple language so that I can understand. On top of that, the front desk staff are highly professional and helpful, so scheduling appointments is never a hassle. Thank you! read more

Worst doctor's office! My boyfriend had a car accident on January 29th and he went into the hospital for a broken nose. They recommended him to this office so we called since Monday and the lady who answered the phone was so rude I'm sorry but if you hate your job so much then just leave because no one needs that type of attitude especially when they're in need of help or in pain. We called that day and she simply cut us off half way and was like no there is no appointments without even listening, we then called every day until SHE decided to finally care and she asked us to go in on Monday the 7th a whole week later. Like I'm sorry but if we were dying they would simply just throw us out on the street for a week ? We called that morning, yesterday, and the same b***** lady answered the phone excuse the language but that's all she is she's a lady who hates her job. We called that day and she's like no come back tmr so we came back on the Tuesday and when we walked in she's like why are you here, what do you need. She was picking her nails when we walked in so I'm sorry if we bothered your picking dirt out of your nails time but we clearly needed assistance. She was so bothered we walked in and was like sit over there I'll call you when the doctor is here. We proceeded to wait 2 hours and the doctor comes who also let me tell you if you go into healthcare and hate people please get another job because your patients do not need to hear what you want and an attitude when they need help clearly they're recommended to you because you're "the best" but yah maybe the best at pushing your patients aside and not caring because that's the only thing I saw she was good at. He didn't even care to listen to what we said before he's like no I can't do that bye and shoved the papers into our faces. Worst place ever and let me tell you I have so many other things to say but I wouldn't recommend this place to anyone I mean maybe to someone who wants to figure out how to hate their job but other then that worst place all they had was attitudes, if you hate it so much please don't work there all you're doing is treating your patients like less just because you're having a bad day. read more

The receptionist was really nice the first time I called to schedule an appt and was able to get me in on the same day. Dr. Goufman was also really nice, knowledgeable, explained everything to me that needed to be done, and reassured me when I had questions. I had been suffering for yearsss! He did my surgery which was a double tonsillectomy. It was the biggest relief. It went very well! I would highly recommend him. Thank you Dr. Goufman!! read more

Dr Goufman is an awesome dr he took the time to listen to my concerns about my ear and was really patient with me. I highly recommend this place! The office is nice and clean and the staff is awesome as well. read more

Dr. Goufman's office is absolutely perfect. The new patient forms are quick and easy, Dr. Goufman did not keep me waiting in an examination room longer than two minutes, and he's incredibly efficient. The procedure I had done was done professionally and Dr. Goufman clearly explained what he was doing. I will absolutely return for any future ENT-related procedures, and would recommend him in a heartbeat. read more

I went to see Dr. Goufman about a throat issue I'd been having that was escalating over almost a month. After going to urgent care while I was on the road, I came back and went to him to get this issue looked at. His staff was very nice to get an appointment scheduled quickly, and I went in. If you're like me, you go into a doctor's office expecting a waiting room of people, going in late to your appointment, and then having a rushed appointment with the doctor. NOPE. Empty waiting room, which baffled me, staff took me in a few minutes before my appointment, and the doctor was more than happy to sit and talk about the issue, listen to all of what was going on, and give me the best option for treatment. In the end, after a year of going through this time after time, trying to treat it without surgery, we both gave up and it became necessary. He was not quick to wanting to go for the surgical answer, but he was also not going to drag it out. I went in for surgery, and it went perfectly. He prepared me for what the surgery would be like, what recovery would be like, and because of this I was able to prepare and be ready. You're in good hands with Dr. Goufman. He is knowledgeable, experienced, and keeps committed to your care. His staff is professional, organized, and gets it all taken care of. If you're looking for an ENT, you've found the right one. read more