Recommendation for surgeon, Dr. Faramarz Shabdiz from patient, Suzanne Hawley... I crossed paths with Dr. Shabdiz because I had a basal cell cancer on my nose. Right from the get-go, I was impressed. The Entrust Medical Group has their headquarters in St. Joseph Pavilion on La Veta in Orange and like his surroundings, I soon found out that Dr. Shabdiz is classy. When he entered the examining room, he actually glowed. I felt (and saw) his warm, golden aura. He smiled like he really meant it and when he looked at my cancer, I knew he had razor sharp eyes. Within two minutes, I figured it out: I was in good hands. His lovely assistant, Roxanna Sanchez, (who has been with him for about eight years... doesn't that speak volumes about what a great boss he is?) immediately scheduled the procedure with the La Veta Surgical Center and I would be in-and-out in one afternoon. When I arrived, I quickly met my pre-op nurse, Beth, whose consultation put me at ease. As she prepped me, I was delighted that she had a joyful, disarming personality. Were we having fun? Absolutely! She handed me off to Ameir, my surgical nurse, who would be by my side as we segued into the operating room. (Somehow, as he was telling me what to expect, we discovered that we were both passionate cooks and he committed to memory a recipe I'd invented - "Suzanne's Salmon.") Ameir was disarming, too, and I happily noted that I was not stressed in the least. Dr. Shabdiz frequently buzzed by my curtained domicile and, there it was again, that golden aura that followed him everywhere. The female anesthesiologist, Dr. Nicolai, stopped in to introduce herself and before I knew it, I was on the operating table. I trusted these people. I was in loving hands. My next experience was coming out of anesthesia in the recovery room and, whoopee, as we'd arranged, there was my beautiful daughter Kirsten and my oh-so-pretty, rambunctious, three-year-old granddaughter, Cheyenne Skye. They'd both come from Los Angeles to celebrate my new nose that had borrowed some skin from behind my right ear. So, a week later, I was back at Dr. Shabdiz's office and he deemed my recovery thus far as perfect. He announced that there wouldn't be a trace of the graft in three to six months. But, wait a minute! I didn't want this man to depart from my life. I wrote him a letter describing my successful journalistic writing career and told him I was now building a book of memoirs and collaborating on a movie script. Outrageously healthy at 71, I had another 20 years or so of writing left in me - and, I added, "one more torrid love affair." After the nose had healed, Dr. Shabdiz and I would meet again. I would be able to afford a facelift from him and wouldn't that pull out all the stops in my life? You see, when you meet someone with an incredible aura, you know you will be friends for life. I cannot wait to be back at the La Veta Surgical Center for my next appointment with this fabulous doctor and his great support team! read more

Front office staff is friendly and helpful. Dr. Shabdiz though has a rather poor bedside manner. He is dismissive, condescending, and rushes through his appointments, despite the significant cost that is charged to see him. Additionally, his nasal and ear assessment was surprisingly painful. Overall, after two appointments, we will seek out a different ENT. I noticed that his website focuses heavily on plastic surgery. Perhaps he is uninterested in the more standard ENT patients and this informs his care. read more

Please don't go to him Attitude 0 Bedside manner 0 Staff 0 Had to redo my surgery with somone else wirh in 5 months Technics are old and destroyed my nose read more

I feel like this doctor is sadistic! He gave me no Hope and I had to inform him that I research the topic before coming into his office and that there's doctors with over 90% success rates in different techniques. He told me that if I were to do this in the beginning of our convo that it would only have a one percent success rate and that I'm just stuck with the problem I have at hand! Cut to the end of the conversation after a couple minutes of me informing him how much I researched everything he tells me yeah I'm not the doctor for that. I'm not expert all my patients. I've tried this with have failed And you are better off as possible going to someone in the UCI and seeing if they can help you with the problem at hand. If you want no help and a failed surgery go to this doctor if you want to be told that it's impossible to do the possible go to this doctor! Such a shame that a medical doctor would completely lie just because he is not an expert in certain surgeries or techniques! How sad imagine if I have not researched the subject beforehand I might have falsely believed his negative outlook! read more

It's also worth adding, that my insurance company was billed TWICE-- two separate claims for the SAME date of service. The second claim was submitted a month and a half after the first one. Trying to collect twice on the same claim- SHADY at best. And to date, they are still saying I owe them for a procedure that was never performed. read more

The doctor's secretary is really rude, unethical and arrogant. Because of the ten-minute delay, she was completely rude to me and did not let me see or talk to the doctor and forced me to make another appointment. It is really embarrassing and shameful that a human being would treat another human being like this. I waited for half an hour so that maybe she would be ashamed of his behavior and call me, but when I saw that not only was she not ashamed and did not apologize, but she was also playing tricks, I called the doctor loudly and asked him to come and solve the issue and that's how I was able to see the doctor and talk to him and have a visit, and she was also really upset. read more

Dismissive, sadistic, and unsanitary equipment First he was dismissive of the excruciating pain he inflicted while "cleaning" my problem ear. Told me not to move after jamming the apparatus into my infected eardrum which caused me to move away from him. He essentially blamed me for his sadistic demeanor. Then rolled his eyes at me when I described my recurring sinus infections and request to check my sinuses. He left the room, grabbed a sinus scope, sprayed my sinuses and JABBED it forcefully in - the pain was excruciating. Again he said not to move. by the time he moved to the other nostril the numbing spray had taken effect and there was just pressure. (upon reading about what to expect for a nasal scope, the dr. should be checking the nasal cavity a few times for each side by looking in all directions. He merely did a dismissive passing glance and rolled his eyes.) I then asked about the feeling of not being able to swallow, so he AGAIN dismissively used a tongue depressor to look at the back of my throat to proclaim there's nothing there. I say he is sadistic, because I honestly think he liked causing a patient pain. NOT 3 HOURS AFTER this appointment, I started to develop a sinus infection... his equipment is OBVIOUSLY improperly cleaned! I would NEVER recommend this man, and am actively telling all my friends and family to avoid him. Adding final insult to LITERAL INJURIES, the office visit was $200 PLUS $250 for the unsanitary nasal scope (which he didn't even do properly). read more

NO GOOD. He was extremely dismissive when he looked at me for an issue I have and it felt like he could care less. It's not like it is cheap to get a consultation either. He spent about no joke 3 minutes with me and left. The worst experience i have ever had. DO NOT go with him unless you want to waste your time read more

Doctor was great, so far things are good he has been very transparent. As for the faculty I read the reviews after I went in and it was fine yesterday. Although when I called back today I literally got attitude. They asked if I read the email, which I get I'm a receptionist I asked the same thing but there's a way of saying things. I stepped away from my work to call back since I got three calls back to back (which is fine). I figured okay maybe I should call, the girl was out of breath and I get maybe their busy but no reason to be short. I understand that it wasn't me but that was still rude and you don't bring that work. So I don't think I'll be coming back to the office. Doctor was kind but I apologize the staff needs to be talked to. I too work in medical field and that's not okay. read more

For your health, and well being stay away from this guy. He may very well be one of the most uncaring loosy doctores I have ever had the displeasure of seeing. I am not going to go into long details, just heed my warning, if you can go anywhere else but to him do it. Dr shabdiz I told you I was going to do this. I have put my name on it so that you know it was me. I just hope someday that you get treated as badly as you have treated others, maybe a little empathy would help your arrogant crappy attitude toward your patients. wes allen 12-20-23 read more

the doctor is inept, save yourself the time to make appointments with him. If I could put -5 stars I would put it, because it doesn't deserve even 1 read more

I was referred to Dr. Shabdiz for sudden sensorineural hearing loss. He administered a hearing test and after 2 visits said he couldn't help me. He said I should see someone else who may have "some magic" that would help. It was the use of that term I found offensive. I wanted a medical doctor's help, I wasn't searching for magic. I subsequently visited other hearing doctors who prescribed therapies that are quite common, it turns out. So I was very disappointed that Dr. Shabdiz dismissed me at the very beginning of my hearing loss (made worse by the fact that I'm deaf in one ear already) because that is the critical time, in the early stages and could possibly have been treated successfully. I got the distinct impression that if you weren't there for surgery, he wasn't that interested in helping. read more

Worst experience ever! He is not caring, he wrote a prescription for a med that is not sold anymore, he failed to warn me about the serious side affects of Levaquin, he did not return my call into him, his office phone service answered with another DR's, name and when I did speak with his office, all I got was the DR is not reachable. Two days later, I went to a great ENT at Head and Neck Associates and the DR said my ear was so bad, he was ready to admit me to the hospital. As a direct result of DR Shadbidz's failure to care for me, I actually got facial paralysis, I had ear tubes put in and I might have permanent hearing loss. Stay Away read more

We believe doctors when they tell us nothing is wrong. He pretty much said it was my sinus and gave me some medication and send me on my way. Just so a week later I find out I'm having lymphatic drainage problems. Im so tired I been dealing with this for 15 months. If he would have cared just a little he would have taken the time to listen to my symptoms. I wouldn't refer him to nobody. read more

Have been to Dr. Shabdiz two times now, bringing senior patients suffering ear issues. Everything went really well in both cases: issues dealt with proficiently. Dr. Shabdiz is friendly and professional. Nice office and good staff. Complete satisfaction. read more

This is an honest review of my experience with Faramarz Shabdiz. I have never received such poor health care from anyone like I did with him. I gave him specific dates of when I recovered from vertigo and have continued to be nauseous thru 5.2.2020. He told me I do not have vertigo and that his office sees patience with vertigo. He asked me what medication I take and I responded that I wrote it down on the paperwork that was in front of him. He completely ignored me and kept writing notes. That doctor will ask you questions that are clearly on the paperwork and something as important as patient medication, he didn't look at it. It is very concerning. I can only hope that he doesn't treat the elderly like he did me. When I asked him if I should be concerned about the nausea, he said I am not giving him enough symptoms. He was verbally aggressive and I felt so nervous and uncomfortable. At any rate, I am taking the time to write this so you do not waste your time with him. Maybe he is better off at his other profession as a plastic surgeon. I've reported him to my insurance and contacted the office for a refund. The ladies that work at the front desk, pick up the phones and the Office Manager are all amazing and much more knowledgeable than Faramarz. I have not addressed him as a Dr. once and I refuse too. It's an embarrassment that St. Joseph would refer someone like him to their patients. read more

This man is a wizard with the surgery. My nose was messed up, then he swooped in like a PHD angel with a scalpel and fixed it right up. Then for the post-op, he removed a splint from my nose with ease. He got right in there and took it out, it hurt, but he did it so that it didnt hurt too much, and it made me look manly. He has great bed-side manner, I was comfortable the whole time, even when he had tweezers several inches deep in my nose. If I ever screw my nose up again from fight club, or maybe just a headbutting contest, I will absolutely go back to him. 12/10 would recommend. read more