I called this doctor's office at 2:40 this afternoon. The receptionist answered the phone and immediately put me on hold. After 10 minutes of being on hold they hung up on me. I called back and I was again immediately put on hold. 10 minutes later again the phone hung up. I called back and they were closed! Horrible customer service. If this place is so hard to get a phone called answered I can't imaging the doctors work is any better. Unfortunately your reply is a complete lie. Please see my phone log below to prove I called your office. It's very sad that you have to lie to try to make your office staff look good. An apology would have been much better. read more

Wendy K Y Ng, MD - Plastic Surgeons Near Me - Orange, California

Dr. Ng is a caring and competent surgeon. She performed my and my daughter's breast reduction and the results are life changing. Absolutely incredible work. Dr. Ng is a kind, honest and highly skilled surgeon. Her office is low key but her staff are professional and easy to work with. Overall, a great experience. We would highly recommend Dr. Ng. read more

This review is long over due but I wanted to make sure others know how amazing Dr. Ng is. Dr. Ng is an absolute Angel, truly a gift from Above. From the moment I met her I knew she was trustworthy, reliable, educated and skilled. I was truly thankful to be sitting in her office (I had a few disappointing appointments with other plastic surgeon prior). She spent the first 15 minutes invested in hearing our story and why we were there to see her. She genuinely wanted to help us and turn our situation for the better. The way she spoke to me was as if we were family. She made sure I understood everything before she left the room. Prior to surgery, she even personally called to check to see if we had any questions or concerns. She performed a skin flap surgery for an open wound on the head. Her work is incredible. Her care and concern post surgery also needs to be recognized. She truly cares for her patients, so kind, and carries a positive spirit. I wish she could be a primary doctor so I could see her more often! If I ever have a need for a plastic surgeon, Dr. Ng would be the only doctor I'd call without any hesitation. read more

I searched a very long time for the right surgeon to perform a breast reduction. Dr. Ng did an amazing job. Her artistic sensibility and surgical skills are unmatched. Her caring and thoughtful demeanor made me comfortable and eager to have the surgery. She worked with my insurance company to get approval and my costs were minimal. I will always be grateful to her. read more

Dr. Ng was referred by Hoag Breast Cancer Surgeon and I am so glad I went out of the Hoag network for my breast reconstruction following the cancer lympectomy. Dr Ng was to contour both breasts to the same size and definition. Throughout the entire process she was and remains committed to my medical, physical, and body acceptance well being. The office staff are professional as well as kind and considerate. My Thank You's to you all. read more

Dr Ng is the least charitable doctor possible... She was recommended by Hoag and they have given me a charity care because I'm out of work she received over $700 from my insurance and she is still sending me to collections for a $75 copayment and I have triple negative breast cancer and there's no compassion. She needs every quarter possible I'm truly happy I didn't go through her if this is how stingy she is. Also, I left out this was just for a consultation Your response is bs other drs and hospitals have charity care that they have honored what Hoag hospital a very reputable hospital has offered me don't lie to make this ok... read more

I am very grateful that I was referred to her. I have been struggling with my keloid for three years and it had made a huge impact on my image. My primary doctor has referred me to a couple doctors and they have said no it was risky. All I asked was for it to be cut off. Every time I was told No I would get even more upset and startedt to believe that I will have to live with this keloid that is continually growing. One other doctor referred me to Dr. Wendy and she said Yes I never felt so relieved and once she did the surgery I could never be any happier to go home and take pictures of my self again. Im very very thankful and she was super kind and had heard and answered all of my questions. Thank you! Dr. Wendy! read more

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Dr Wendy is a kind and sensitive Doctor. I am super happy with my results. I have referred my friends and will keep on referring her. I am hoping to have my daughter see her in the future. read more

It's only been 10 days since my Breast Reconstructive Surgery, but if you want a Compassionate, Intelligent, Professional and Caring doctor to work on your body Dr. Wendy Ng is the person to see! She throughly explained every step of my procedure and her role in the operating theater. Dr. Ng gave me time to ask my questions and provided in depth explanation of her procedure. In addition, the office staff/personnel are wonderful. Everyone has a smile on their face and extremely friendly. They answered the phone immediately and got me an appointment with two days of my first call. Everyone has been extremely accommodating. read more

I highly recommend Dr. NG and her staff for breast reconstruction. She did amazing work!

Dr. Ng is so gentle and kind. She really helped to explain what was happening when I had reconstructive surgery and walk through the steps that I would be taking throughout the entire process. read more

Dr Ng did a ZO 3 step skin peel on me. She's a wonderful and caring doctor. My skin felt so smooth. Loved it! I would definitely go a back for a routine maintenance every 3 months. read more

It is hard to choose a surgeon for the first time. It is not like you can go to their bakery and try their bread. But the many excellent reviews of Dr. Ng convinced me to meet with her; and meeting with her convinced me that she was the surgeon for me. I was not wrong! During every part of this process I was comfortable and felt well informed and also listened to. And the results - wow - just fantastic! Go with Dr. Ng - you will be very glad you did! read more

Dr Ng is incredible! Every time I met with her, she was kind and very informational in laypersons language. She performed a lumpectomy on me with another surgeon and she's a perfectionist so my breasts are perfect. I'm so happy I chose her as my plastic surgeon. She made me feel important and safe. There's nothing better! read more

We got lucky the day we went to CHOC and Dr Ng was on staff that day. I mean usually you don't say lucky and hospital in the same sentence right? Well, she was wonderful! My son who is 4 could tell she would help his injured foot and seemed to be ok with her and I could tell too that she was the right person to perform surgery on him. You are always nervous as a parent but Dr Ng was so calm and thorough with explaining everything to me. Post op she came and went over everything on how to care for him and what to look for but we had no problems at all. Now, today...the cast came off and OMG its incredible!!! I can't believe his foot looks that good! I though for sure it wouldn't but hands of an angel. My little boy looked great and will heal perfectly. Thank you so much Dr Ng, if we ever need anything I'm for sure heading back to her! read more

Having high risk for breast cancer I decided to do an elective mastectomy and hence, reconstructive surgery. Dr. Ng made me feel comfortable from the first office visit, through the surgery day, to the follow up visit after the surgery. Never once was I worried or confused about anything. She fully explained the surgery and recovery process. Her office staff submitted claims to insurance. Although the claims were denied, the staff and Dr. Ng tried their best to get them covered. In the end, the insurance didn't cover the "cosmetic part" (the reconstruction part,ie: Dr. Ng's part), BUT Dr. Ng worked with my breast surgeon to move the mastectomy / reconstructive surgery from a hospital setting that cost $70K+ to the outpatient surgery center which saved me 80%. She even had to buy new equipment to make this happen. My second surgery to remove the expanders and add final implants was smooth and quick, plus they look amazing - Dr. Ng is so very talented. She understood that I didn't want to have huge or little implants and worked with me to find the right size for my frame and mind! I am extremely happy! Finally, her compassion was invaluable throughout this journey, especially on surgery days! Her explanation of what to expect was reassuring and pragmatic. I will be going back to Dr. Ng in the near future for other (more fun) procedures. read more

We came to Dr. Ng after a year of observations of a nevus that was planned to be removed from my son's arm. Dr. Ng professional observation confirmed our suspicion and we immediately starting coordinating a surgery to remove the bad cells from my 2-year old son's right arm. Dr. Ng was extremely professional, treated respectfully, following up multiple times after the survey, and overall provided an amazing experience to a situation that was inherently difficult for us to go through. I believe that without Dr. Ng's persistence and professionalism we would not have accomplished similar results. The surgery itself went very smoothly, and although the nevus was pretty large and covered a substantial part of my son's right arm, the scan is minor and the healing process went smoothly. Overall, Dr. Ng's proactive approach. spot-on diagnosis and surgical phenomenal skills lead us to this amazing result. I will be forever grateful that I chose to follow Dr. Ng's advice and services. read more

I've been a competitive roller skater my entire life and I have had my fair share of skating related injuries to recover from, including 4 reconstructive foot and ankle surgeries. I'm 26 years old now and I don't have any plans to stop skating any time soon because I've built my life and business around it. In August, while skating at Volcom Bro's in Mammoth Lakes, I was cut off by a small kid on a scooter while skating down a long "run" and I fell back on to my left hand causing my wrist to snap in half. It was terrible! Ugh. Luckily for me, I was referred to see Dr. Ng and I was impressed and very satisfied with the entire process. I was able to get the surgery I needed within I days and I was on track to recover before I even knew it. After only two weeks after my plate surgery, I was able to have my cast removed and began physical therapy techniques. My wrist feels great, and I almost forget sometimes that it was ever broken. Dr. Ng did an amazing job helping me to heal, my the scar isn't even a thought to me. Her office is very easy to find and to access and is clean and welcoming. I appreciate her staff and how nice they are as well. They were extremely helpful with leading me through the process. Thank you Dr. Ng! -Morgan Jackson read more

Doctor: 5/5 Office staff: 3/5 Surgical center: 5/5 Billing situation: 2/5 First of all, Dr. Ng is a talented surgeon and has an endearing personality. She was professional and wrote down what I was communicating to her. She helped to sew up the large stretch marks on both of my legs. My skin is very prone to hyperpigmentation and stretch marks. I was recommended to just sew up the marks. Dr. Ng was so sweet and a great listener. She took the time to cover as much of the marks as possible. I appreciate her work and care. But then, my skin is so prone to stretching that a bit of the surrounding areas sewn together start developing smaller stretch marks. I don't think that's the fault of the surgery though. Overall, the whole thigh areas have improved greatly. I highly recommend Dr. Ng because of her talent, authenticity, and listening skill. I called in the office a few times to speak to her after my surgery, and she took the time to call me back. I remember falling asleep during the surgery and hearing her finding my tights that the hospital staff hid somewhere for safety. She's the best part of this whole experience. On to the office staff, my interactions were mostly pleasant, but short. There is one lady there who usually takes me to the back. She was always so happy and jolly! I wish that I would know them better, since I've been back and forth so often. The center that I received treatment in was called the Pavilion Surgical Center. Everyone there was nice and sweet. The nurse put the blankets in the dryers so they're warmed. She made a lot of jokes too. Everyone made the experience as friendly and nice as possible. I felt at ease with the nurses at the facility. They were really lovely and seemed to enjoy what they do. They held my hands when I woke up too. Now the drama is the billing situation. As a person with backgrounds in finance and healthcare systems, I used to look at my friends in bewilderment when they talked about how traumatizing American healthcare handles finances. I even thought this shouldn't be hard because I'm a cash patient. By the way, the doctor's office and the surgical center are separate. Let me just list out the situation and let others be the judge: 1. The financial statement/billing sent by the Pavilion Surgical Center on how much I owed extra looked like it was compiled by an intern. That is not a normal billing statement or even like a receipt. I don't understand the abbreviation, the math, and then the $470 randomly inputted at the bottom of the paper. When I called the billing center to explain, they said something about anesthesia. When I called again, the lady on the phone irritatingly responded it was actually the facility fee because it took longer than expected. They wouldn't know the actual time of the procedure until it was done. That makes sense. But where is all of that on the paper so I didn't have to call? Why did I receive two different answers? It felt like there's something fishy in the financials of the center because they don't want to be accountable for what could be "used" against them. 2. This is not a big point about the Dr. Ng's office staff again, but the email etiquette and financial quote could look and sound more professional. The emails with financial details in them ought to have capitalized titles and greetings. I was provided a quote verbally until I asked for it in email. In other medical offices, I always received a paper or the PDF of my procedure, with info of the office and how long the price was valid for. The two emails I received had no greetings, no PDF, no capitalization for the titles, and minimal complete sentences. 3. So I called the office regarding the mysterious $470 because the procedure took longer than expected. I'm not sure who I talked to, but she was so quick to say Dr. Ng's office had nothing to with the surgical center and they're separate. There was no listening, and I wasn't even complaining. I don't know why that tone was necessary because I called for clarification. It's strange that everyone I spoke to sounded like they're dodging the responsibility, even though I'm trying to PAY. Overall, do not be deterred to come to Dr. Ng because of other people. They can't replace the doctor and her talent. It's important to find a good doctor regardless of any other situation. I highly recommend Dr. Ng for sewing up stretch marks! Despite other people, I would come back for her again :). read more

Went in for a consultant on June 10, 2023. Dr. Ng said she would ask my medical group for an approval for outpatient surgery. As of July 3,2023 my medical ground has not received anything from Dr. Ng office. I contacted Dr. Ng office and they have yet to respond back to me. If you need assistance from a responsive office I would suggest going somewhere else! read more

I was diagnosed with breast cancer July 17, 2019 at age 64, had my masectomy September 16, 2019 and reconstructive surgery February 24, 2020. Dr Wendy NG is my reconstructive surgeon, she is an amazing doctor, so professional, knowledgeable, so caring. You will not find a better doctor! She did an amazing job with my reconstructive surgery, I have had several compliments, its only been 15 days. She goes above and beyond! SHE IS THE BEST! Teresa Roberts read more

Dr. Ng performed amazingly, reconnecting my finger. She is great and I hope I never need her skills again. Thank You, Dr. Ng. read more

Dr. Ng is a wonderful surgeon. I had a lumpectomy with reconstruction due to breast cancer. She provided extraordinary service, extremely knowledgeable and more importantly with enormous empathy. She makes herself available more than any doctor I have ever known. I had an issue after surgery while at home at 10.30 pm and emailed her a question. She phoned me within 4 minutes and explained all I needed to know. I am bowled over by her responsiveness and truly amazed at the work she did for me. Frankly, I am not a person who would ever have considered plastic surgery, but she made the experience easy and has amazing sewing skills! Her staff are highly professional, responsive and very friendly. Her office, very close to CHOC, once found, is relaxing yet professional. Given the stress of my cancer diagnosis, the whole experience with Dr Ng, her presence, her natural warmth and her explanation of all that was going to happen, was reassuring and invaluable. I would recommend her without reservation and with total confidence. I am eternally grateful to her. Ann Graham read more

I have wrist and hand issues for multiple reasons. Dr. Ng is thorough and asks questions and explains findings. She always targets the problem and gives me relief. I recommend her to everyone in need of a specialist. Her ethics and attitude make each visit an easy experience. The staff are the best I've encountered in a doctors office pleasant and professional who always through on everything. read more

Very nice doctor. I felt immediately at ease, and very confident in her recommendations.

Dr. Ng and all her office staff are the best!! They took very good care of both me and my husband. Dr. Ng is caring, has great bedside manners and very knowledgeable in her field and her office staff are friendly, caring and efficient. Highly recommended. read more

I was referred to Dr. Ng by my primary Doctor. I got an appt quickly and was scheduled for surgery within the month. Surgery and healing went smoothly and I appreciated Dr. Ng's concern and care for me through out the process. I would recommend her and see her again! read more

Smart, friendly, and patient. Great office staff, friendly and follows up. Rare today... but they make you feel important! Love this group!

Was in a motorcycle accident on Halloween night of 2018, fractured my right hand scaphoid bone. Had surgery done at UCI medical center by Dr. Ng which healed up amazingly and quickly too. I was able to return to school and work the following month with barely any restrictions. Now it's been over a year and haven't had an issue yet!!! Thank you soo much Dr. Ng!!!! read more

Please read this because it's about cancer and more than cancer. I was diagnosed with breast cancer this year. After chemo to shrink the tumor it was time for surgery. Dr Ng was the plastic surgeon I chose. Her attention to detail, her confidence, and her ability to listen to what I actually wanted, informed my choice. I am 57 years old and Dr.Ng did a breast lift for me that reminds me of my twenty year old breasts! I am loving how perky my breasts feel and look. Dr Ng created one of the bright spots for me as I thrive after breast cancer. read more

Dr Ng did my chemical peel and was amazing! She was gentle and patient with the procedure and explained the instructions for post care with great detail! Thank you Dr Ng! read more

Honestly, I don't even have the words to describe how much I love and appreciate Dr. Ng and her team. I recently am recovering from breast reduction/ lift and panniculectomy. As with any surgery I was nervous. I had a gastric sleeve done back in April of last year and lost 140lbs. I was referred to Dr. Ng for the lift and removal of extra skin. From the moment I walked in the office I was greeted and welcomed with warm smiles and open arms. I had so many thoughts and questions and would constantly go back and forth in my head to the point where I was brought to tears, But Dr. Ng made sure that I was comfortable and answered any question I had, reassured me of any doubt I felt, and no matter how many times I asked questions or wanted reassurance, she answered every one of them and reassured me every time with the utmost grace. I am almost two weeks out and healing beautifully. If I had to do it all again I'd choose her every single time. Thank you Dr. Ng and thank you to your awesome staff, Especially Liz who is a fricken Rockstar dealing with insurance! You all are amazing! read more

Dr. Wendy Ng is awesome. My son had a fractured thumb and she was so patient . She always kept me informed about his xrays and was always available if I had to call for a question! She is also the nicest and friendliest doctor. My son loved her! She was also super professional. The receptionist at the front was super nice and helpful with any questions I had. read more

After a breast cancer diagnosis, I was referred by my breast surgeon to Dr. Ng for a bilateral reduction and lift as a part of my lumpectomy. Dr. Ng is amazing. She was patient and kind, answered all of my questions and re-assured me both during our pre-op meeting and on the day of surgery. I felt 100% confident in her abilities. The surgery went better than I could have expected. My breasts look amazing! I'm 62 but my breasts look like they are 18. :) The silver lining to the breast cancer diagnosis. She told me before the surgery that the "girls" are sisters, not twins, but her surgery made them look like identical twins. My incisions are healing well. She has always made herself available to me when I had questions and always answered my questions fully and in ways I could understand. Her bedside manner is great. I would highly recommend Dr. Ng to anyone contemplating any type of plastic surgery - she is THE BEST! Also wanted to add that Dr. Ng's staff is incredible. They are so sweet and caring. A great experience all the way around! read more

Dr. Wendy Ng has performed surgery on me twice and both times with exceptional bedside manner and even more exceptional results. She is a very talented and caring doctor who made me feel comfortable in her care from day one at my consult appointment. read more

As a runner, an oversized bust was such a pain to manage. Despite two compression bras, chafing and other nagging issues were always present. The tightness of the bras limited by breathing as they constricted my lungs. After a colleague had a successful reduction done by Dr. Ng, I reached out for a consult and I am so glad I did! Dr. Ng was personable, professional and comforting in understanding my rationale for wanting to reduce the weighted burden on my chest, back and shoulders. She answered all of my questions. After securing support from my insurance company, the surgery was scheduled on a date that was agreeable for me to ensure I had care at home scheduled and time off from work. With a medical history of previous challenges unrelated to this operation, she required that I get cleared by my other physician, which I appreciated. Her focus was on having a successful and uneventful surgery rather than rushing into it without being careful. The day of surgery was amazing - Providence St. Joseph's provided world-class care from the moment I arrived to my departure. I'd recommend that facility again and again. Dr. Ng visited me in the pre-op room and spent ample time going over exactly what to expect, making marks and taking measurements, and answering my and my husband's questions. Everything went exactly as she predicted, and I went home that evening as planned. Dr. Ng called me the next day to check on me, answered every email I sent over the next few days as I recovered, and was so positive and supportive when I saw her in the office one week post-op. My incisions healed as expected without any infection or complication. My much-reduced bust size is amazing! The incisions are visible, but largely are underneath each breast, so will be hidden in every bathing suit and clothing option. My pain was tolerable from start to finish and I only took Tylenol for a few days post-op. I was able to walk about a mile daily after about a week, and am regaining range of motion with my arms and torso as well. The hardest part for me is holding off on high impact exercise, but the finish line is nearing, and the wait is worth it. If you've been thinking about what a relief it'd been to carry around less burdensome weight on your chest, make an appointment and have a consult with Dr. Ng. Find out what's feasible for you. read more

I had been researching to find the best plastic surgeon in the Orange County and Irvine area for about a year before I decided to do some Botox and fillers. My friend recommended Dr. Ng as the cosmetic surgeon she has been going to for the past year, and my friend has been very satisfied with Dr. Ng's work. Dr. Ng is very knowledgable, professional and friendly. I am very happy with my results. read more

Had a breast reduction back in february with Dr.Wendy, went smoothly as possible and felt very comfortable and safe in her hands. Absolutely the sweetest woman, the surgery went very well and was very happy with my results. 10/10 would recommend with out a doubt! Thanks!! read more

Dr. Ng is caring and communicative. I've actually undergone two surgeries with her. The first was cosmetic after my lumpectomy for breast cancer. She was responsive and supportive during our consultation. She welcomed any questions I may have. Post cancer/cosmetic op, there was another issue identified, lipoma, which is not related to the cancer. She remained responsive and willing to address with the removal (it was rather large). The latter surgery was performed on Friday and she called me on Saturday afternoon to "check in" on me. Dr. Ng is truly dedicated to the care of her patients. read more

Several months ago I was diagnosed with Melanoma of the scalp and was referred to Irvine Medical Center Cancer Treatment Center. Extensive plastic surgery was required. As I was being prepared for the surgery the standard donor tissue procedure was described where a large piece of tissue would be removed from my upper leg. At age 83, over the years my neck had become a quite loose Turkey-Neck. I asked if that might be used as the donor tissue. I was told that it was unusual but that it could be done. Dr. Wendy Ng was the surgeon. She did a marvelous job and her after surgery care during the healing process was outstanding. Thank you Dr. Ng for the wonderful results and the outstanding "after-surgery" care. You are THE BEST! Warren Willard read more