Naveen Bhandarkar, MD

Dr. Thompson saved me from a sinus infection that lasted more than 5 months. Anolther ENT did…read moresurgery and many rounds of antibiotics before I went to Dr. Thompon. Dr. Thompson did a culture on my first visit and discovered an antibiotic resistent MRSA. He then prescribed the correct antibiotic for a long enough course of treatment to cure me.

We were looking forward to our appointment after reading all of these reviews but once he walked in…read morethe door, he quickly presented himself to be annoyed, arrogant and rude. Basically spat out 3 choices I had which was over the counter med, and MRI as a stab in the dark or a 2nd opinion. (This was within about 2-3 mins of him entering the room). Said he has absolutely no idea what's causing my child's pain and said he couldn't even get a scope through her nose bc she has SO MUCH SNOT (repeatedly) and seemed annoyed we were even there when she had symptoms of a cold (she had clear nasal passage when appt was make weeks prior but had a slight nose cold a week before which she was recovering from). Rushed out of the room just as abrasively as he entered. Wow. My child was left wondering why he was so rude and whether she did anything wrong. Waste of time and money.

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Christopher Yian, MD

3.8

(35 reviews)

1.5 mi

Dr. Yian saved my life…read more I had complications from a pre auricular sinus surgery from a previous surgeon that had failed. I was abandoned by the original surgeon and had difficulty finding a provider who was willing to do the procedure. I had lost hope and became severely depressed from fear of being sick forever. Fortunately, Dr. Yian took my case and did a phenomenal job. He went above and beyond, because my ear looks aesthetically pleasing too! Recovery was super smooth and the sinus did not reoccur. The front staff were really on-top of things and super kind to me. I can't say enough positive things about this practice. Once again, thank you for helping me when nobody else did.

This review is for the office staff they are really helpful and friendly I've always been treated…read morewith respect and appreciate their hard work. My experience overall has been great.

Orange County Ear, Nose & Throat Associates

Laguna Hills office located in the Saddleback Medical Tower

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Irvine office located in the Odyssey Medical Center

John Sun, MD

3.2

(52 reviews)

1.5 mi

He is very bad doctor. His answers to my questions were "I don't know. I can refer you to lymph…read morenodes biopsy doctor." I asked him about some abnormal CBC blood test results( ordered by other doctor). He doesn't know. What does he really know? I went to see him and got nothing useful information. How can he charge people as ENT specialist? AI should replace these type of doctors!!!

2 years ago I saw Dr Sun with c/o a lump on my cheek, he barely examined me and said it was nothing…read moreand it would resolve spontaneously. 6 months later I went back with pain and lumps on my neck, again he was very casual and the appointment lasted 5 min max. Casually mentioned he could refer me to a specialist and I could apply warm compress and massage it. Long story short, I had cancer and went to a life changing period. Drs are not gods, we all make mistakes, I'm not here because of that, I'm writing this bc of the way he made me feel (ignored, not worth of his time) I'll never forget. I would NOT recommend this place, go to a Dr who sees another human being im front of them (there are plenty out there) and not "just another patient"

Orange County Ear, Nose and Throat Associates

Laguna Hills office located in the Saddleback Medical Tower

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Irvine office located in the Odyssey Medical Center

Robert M Pettis, MD MSPH

(77 reviews)

1.3 mi

The office staff woman I spoke to was incredibly rude. I am surprised a physician would employ…read moreoffice staff that spoke so unprofessionally. Among other things, when I told her that I'd called five times in the last 45 minutes she said that she was looking at the call log and there was no indication that I called. Implying that I was lying was a surprise and very insulting. But really there are a host of other ways she was insulting and difficult. If Dr. Pettis is as careless about his care as the office staff is about their interactions with patients, then this place should be avoided.

I tried to make an appointment with Dr. Pettis and Jennifer, his office girl was so rude. This…read moredoctor was recommended to me, but she did not know that he only comes into the office once a month, and I could only see a nurse. The office is now on Barranca Pwkw. Dr. Pettis would never have any patients if they had to speak with Jennifer firsst. This office girl, named Jennifer should not be representing this doctor, and a doctor is only as good as his office staff. Jennifer appeared to me on this date of October 15th, 2025 as a very mean, rude person, who I do not wish to ever come in contact with, and Dr. Pettis needs to have a serious talk with her. Someone in his office should change all of this outdated information such as address, etc. which appears online.

Author of this review October 12, 2025 Gloria Russell

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Head and Neck Associates of Orange County

3.5

(122 reviews)

This office is 5* 100%. Dr Luu is awesome. Staff 5* too. Theresa is the best. Thank you for all…read moreyour help. Highly recommend.

I had an extremely disappointing experience with Head & Neck Associates of Orange County…read more I was referred here for a tonsil consultation and possible surgery after my PCP was unavailable. I scheduled an appointment for January 5th at 1:45 PM. On January 2nd at 10:42 AM, I received a voicemail from Marissa stating she couldn't verify my insurance. I returned the call the same day at 2:15 PM and received no response. I called again on January 3rd and January 4th, still with no callback. This morning (January 5th), I called around 7:00 AM and was forwarded to after-hours, where I was told to call back when they opened at 8:00 AM. I called again at 8:17 AM--no answer. At no point did anyone return my calls or make an effort to resolve the insurance issue, despite multiple attempts on my end before the appointment. This lack of communication and follow-through is unacceptable, especially for a medical office dealing with patients who need timely care. I'll be looking for a different provider.

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ENT Specialists of Orange County

(5 reviews)

1.3 mi

I can't say enough about this great practice. From making the appointment, to being greeted on…read morearrival, the care received, and all the way through exit, it was a quality experience. The staff is courteous and friendly, the facility is first rate, and of course the care provided is highly professional and effective. The front desk staff are to be commended, and without question. The audiology care that I have received has been spectacular. I know, so many people push back on the idea of hearing aids, but I knew I needed them. ENT Specialists made the experience seamless, and provided just the care that I needed. I'm very pleased know that I have them as my care for hearing needs, and I think you would be as well

Arrived at the requested appointment time and waited 1 hour before seeing the Doctor. Tiny packed…read moreoffice with the sun blaring in because of broken window shades. Unfriendly office staff. If I either need attention to my ears again I will go somewhere else.

Dr. Zuckerman

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Ashley Balaker, MD

(47 reviews)

In February 2025 I had been having what I thought were severe chronic allergies for months and…read moremonths despite taking allergy meds and doing saline rinses. I would constantly be sneezing out globs of yellow or green phlegm which was always embarrassing at work! Finally my PCP suggested I see an ENT. I had to wait a month to see Dr. Balaker which was a bit of a bummer but thankfully she was worth the wait! She saw me immediately at my appointed time and she had a caring demeanor. She did an in-office nasal endoscopy which wasn't painful or uncomfortable at all and immediately diagnosed me with chronic severe sinusitis (sinus infection that hadn't been treated or resolved for months). She's very knowledgeable and professional! She prescribed two weeks of doxycycline antibiotics to ensure it cleared out the stubborn infection and said to follow up if my symptoms don't clear up. I didn't realize how much pressure was in my face until I took the first day of antibiotics-I felt immediately better! It cleared up by week 2 and never had to go back. Overall, it was a solid, smooth experience. Thank you Dr. Balaker!

I underwent nasal surgery with Dr. Ashley Balaker on 8/21/25. It has now been six months, and I am…read moreno better than I was prior to surgery. At my follow-up appointment on 10/24/25, I expressed that my symptoms had not improved. Dr. Balaker performed a brief nasal scope exam that lasted less than a minute and stated that everything "looked fine." When I asked for a CT scan to further evaluate why my symptoms persist, I was told it was not necessary. I left feeling dismissed and unheard. Throughout my visits, I felt rushed and uncomfortable asking questions. During my last appointment, her bedside manner was particularly concerning -- she was not personable, appeared impatient, and at times rolled her eyes when I asked questions. As a patient who underwent surgery, I expected thoughtful follow-up and a willingness to investigate ongoing symptoms. After surgery, no one from the office contacted me to check on my recovery or schedule follow-up care. I had to call the office myself to arrange a post-operative appointment. Additionally, prior cultures had shown heavy growth of Pseudomonas aeruginosa, and I did not feel there was adequate follow-through regarding this finding. Finally, at my follow-up visit I was told there would be no copay. Four months later, I received a bill, which was surprising and frustrating. Surgery is a serious decision. Patients deserve careful follow-up, transparency, and to feel heard when they report persistent symptoms. Unfortunately, that was not my experience. I will not be returning to this provider.

Exam room

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Dr. Ashley Balaker

Alexis Furze, MD

4.5

(120 reviews)

8.6 mi

Had a septoplasty to improve breathing in 2017.. including turbinate reduction and nasal valve…read moreimplant. I continue to have breathing issues and my nose is deformed!!! I need a rhino to fix these issues caused by the implant. Of course insurance won't pay to fix it. I wonder if my nose was purposefully messed up to get me to come back to pay for a rhino down the line. I went back a few times after voicing my concerns, but I was told that "your nose is perfectly straight inside." It's actually not. The root of my problem was never fixed... I still have serious deviation issues in my nose among other problems that were never addressed properly. I also have a hump on one side of my nose from this nasal implant. Ughhh. So frustrating. Also, what they failed to inform me is, during a septoplasty, they remove the septum cartilage (not straightening it). And if you ever need a rhinoplasty, they use your septum cartilage to form your new nose. Well, since my septum has now been removed, they either have to harvest rib cartilage or use cadaver cartilage in a functional rhinoplasty to fix my current issues caused by this surgeon. I am so unsatisfied. Be warned.

After a bad nose job 30 years ago, my nose ran constantly, all the time. How thrilled I am to have…read morebeen referred to Dr Furze. After always breathing out of my mouth, this is life changing! An hour visit and kleenex are now gone for good. I can breathe again! I never thought I would again and this wonderful doctor fixed it in 2 visits under an hour! Im so grateful! Thanks Dr Furze ( this is Bubonic by the way. I think this shows another name)

"From consultation to results, this rhinoplasty journey was a complete success."

"Rhinoplasty complete--breathing restored, confidence renewed, results looking natural."

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"It's rewarding to see a patient love their look and breathe better in the same moment."

Kenneth Zuckerman, MD

(36 reviews)

1.3 mi

Dr Zuckerman is BY FAR the most down to earth, relatable, caring and attentive doctor anyone in our…read morefamily has ever encountered. My 20 year old daughter has been getting step several times a year and he's been great about calling in the Rx when she's out of state at college. We finally decided to have her tonsils out (for the second time!) and he performed the surgery. He was thorough and took his time explaining the procedure to me and my husband and when I called him at 8AM on a Sunday morning, he called back within minutes and got some new meds called into the pharmacy for her. He is not only an expert at what he does but he's a as good of a human as he is a doctor. He cares about his patients and makes himself available to them. His staff is also fantastic! I wish he was an expert across all medical fields so my whole family could use him for all of our medical needs.

Dr. Zuckerman is one of a kind physician. Very collaborative, he truly cares, listens attentively,…read moredoesn't rush and is clearly in a class by himself ! In a word.....brilliant! Laine L.

Allergy & Asthma Associates of Southern California

3.5

(115 reviews)

The providers, especially Dr. Carr himself, are great- the office management/staff have been…read morecontinuously subpar. We've been with this practice for a couple of years and the last time we were due to run out of serum, we were given a form to sign and authorize insurance to renew. Despite this, they still didn't create new serum setting us back on our schedule- less than ideal when one of your kids is on a biological med to manage his asthma. Today we went to go get our shots and were advised that our serum had expired since our last injection several weeks ago but no one had advised us or had us sign the required authorization form. Even more disappointing is that we've had several conversations within the last month with Dr. Carr as well as office staff regarding our pending relocation and the process for transferring our existing serum to the new practice. Unless you want to add managing your allergy serum expirations to your already busy schedule, I suggest finding another provider until this office management improves

We made an appointment for our son's allergy test at 9:30am last Friday and filled out all the…read moreforms in advance to save time. However, you still have to answer the same Q&A upon your arrival once again on their tablet. We showed up 10mins early and checked in on time and got in our room by 9:40am. And we ended up just staying in the room until 10:30am (nobody came in) and he decided to leave without seeing the dr. What a wasting time! They texted and emailed us a multiple times that we can't be late or should give them 24 hours notice to avoid $75 cancellation fee. What's the point of having an appointment? They could have just booked less people than they are supposed to. Because they seem like they don't care about other people valuable time.

Warner W. Carr, MD, FAAAAI, FACAAI, FACP

Mark S. Sugar, MD, FAAAAI, FACAAI

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Waiting room outside

Irvine Urgent Care

4.6

(1.4k reviews)

2.9 mi

I have been going to Irvine Urgent Care since 2018, and my experiences there have consistently been…read moreexceptional. From my very first visit for a bad cold, I was immediately impressed by the cleanliness of the facility, the outstanding patient service, and the genuine care shown by the entire staff -- especially Dr. Vesal. Over the years, Dr. Vesal has treated me for a staph infection as well as respiratory and allergy-related issues. He is extremely professional, knowledgeable, caring, and highly competent in his field. His attention to patients and commitment to quality care truly stand out. Hands down, this is the best medical facility I have ever visited.

I've come to this urgent care many times in the past and it was great, I've even referred several…read morepeople there because the service was A+, you buy some meds there and the wait was relatively fast. I just recently went and I will not be back. I never saw a doctor, not sure if she was a nurse or PA that I saw but she has no idea what she's doing, she didn't seem sure of anything she said, never came back to the room.The male doc that was there was the best, he had great bedside manners and was knowledgeable and friendly.

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TotalCare Chino

3.8

(538 reviews)

23.0 mi

This has been the worst experience I've ever had with a medical clinic…read more The customer service is extremely poor and unprofessional. The front desk staff and management appear disorganized, and basic communication is severely lacking. I experienced confusion, delays, and a complete lack of accountability. Patients deserve respect and clear communication, especially when it comes to their health. Unfortunately, that standard was not met here. I would not recommend this clinic to others.

The quality of care of this place has gone down the drain. My parents have been going to this place…read morefor primary care for years and they didn't have any issues with the doctors or PAs. This year my dad went in for his annual physical check but the doctor didn't do anything except asking him a few questions and they tried to brush him off by saying "well you look pretty healthy" . They didn't even listen to his heart or lungs or palpate his abdomen. WTF? Isn't these like the normal routine with physical exam? They didn't even want to draw his blood for blood work until my dad ask them to do it. This is unacceptable, I suggest everyone avoid this place at all cost because they obviously have no freaking clue of what they are doing. I will not allow my parents to come back to this place ever again.

Noah is airing to be seen by the doctor. Thank You!!!!!

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Sand Canyon Urgent Care

3.9

(338 reviews)

1.7 mi

I came in around 7PM on a weekday for a last minute pre-employment physical exam, and I was able to…read morebe seen. Wonderful staff from reception to the assistants, and PA- Candice T. was very respectful, transparent, and answered all my questions. Top quality care and service.

Told me it will take 20 mins. I was sitting in the office for 1 hr 20 mins before they took me in…read more Super mis organized

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OC Urgent Care

4.2

(70 reviews)

9.8 mi

Just left this OC Urgent Care location. My longtime PCP just retired and it's going to be a month…read morebefore I'm able to get an appointment with my new one. Came here for some arm discomfort I've been having and the care couldn't have been more straight forward. I was in and out in less than 45 minutes. Easy check in for first time patients. Place is quiet and extremely clean. Ample parking. +10,000 points for a front and back office staff that are probably the sweetest people I've ever encountered in a medical setting in my entire life. Your office employees are your patients' first experience and honestly make or break the feeling of care given. Highly recommend this location for any urgent medical needs.

Came here for the first time today to check on my feet pain after stepping on a carpet tack in New…read moreOrleans. I love how spacious and clean this place was. The front desk was very friendly and Dr.Tag made me feel at ease and was very informative about the pain I was having. If you're a new patient here, make sure to check in on the iPad on the wall and have your ID and insurance ready.

Urgent care parking lot

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Cuarto de espera

Hoag Urgent Care Jamboree & Campus

Available by appointment

Saturday 1/11/2025 ! Open House! Grand Opening ! 10am-12pm!…read more Primarily Urgent Care. Lots of swags! Beautiful facility! Lots of people arrived today for the Open House. After being with KP for more than a decade, I left due to their not-so-positive interactions and care coordination over the years - just seemed to deteriorate slowly. I discovered HOAG by chance and LOVE IT! Every HOAG offices I went to had been very positive and felt heard. CIGNA HMO Select is limited to being within network but it is so affordable compare to all the other HMO and PPO insurances that I had gone through. I don't plan to leave anytime soon and will continue with HOAG for as long as I am able to. This is the newest urgent care location. Parking is open and plenty. Easy Entrance and easy Exit.

This place was absolutely amazing, there was nobody here I got in so fast and it's super clean and…read morebrand new