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    Kenneth Zuckerman, MD

    3.6 (36 reviews)
    Open 8:30 am - 4:30 pm
    Updated 3 months ago

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    Ask the Community - Kenneth Zuckerman, MD

    Review Highlights - Kenneth Zuckerman, MD

    He was caring, friendly, and thorough.

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    Robert M Pettis, MD  MSPH

    Robert M Pettis, MD MSPH

    3.6
    (77 reviews)
    0.2 mi

    The office staff woman I spoke to was incredibly rude. I am surprised a physician would employ…read moreoffice staff that spoke so unprofessionally. Among other things, when I told her that I'd called five times in the last 45 minutes she said that she was looking at the call log and there was no indication that I called. Implying that I was lying was a surprise and very insulting. But really there are a host of other ways she was insulting and difficult. If Dr. Pettis is as careless about his care as the office staff is about their interactions with patients, then this place should be avoided.

    I tried to make an appointment with Dr. Pettis and Jennifer, his office girl was so rude. This…read moredoctor was recommended to me, but she did not know that he only comes into the office once a month, and I could only see a nurse. The office is now on Barranca Pwkw. Dr. Pettis would never have any patients if they had to speak with Jennifer firsst. This office girl, named Jennifer should not be representing this doctor, and a doctor is only as good as his office staff. Jennifer appeared to me on this date of October 15th, 2025 as a very mean, rude person, who I do not wish to ever come in contact with, and Dr. Pettis needs to have a serious talk with her. Someone in his office should change all of this outdated information such as address, etc. which appears online.

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    Author of this review October 12, 2025      Gloria Russell
    Author of this review October 12, 2025 Gloria Russell
    Robert M Pettis, MD  MSPH

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    Victor Strelzow, MD, FACS

    Victor Strelzow, MD, FACS

    3.8
    (64 reviews)
    0.0 mi

    He performed surgery on me almost a decade ago, and it remains one of the best experiences I've…read moreever had with a medical professional. In every step of the way he was methodical, but, also delivered conscientiously kind care. If every doctor was like him our health care would be so different.

    This review is long over due! Words can not describe the gratitude I have for Dr. Strelzow and his…read morestaff. He is very professional and his examinations were done thoroughly. He didn't push me away with pointless prescriptions and close my file. He actually listened to my concerns. I wasn't just a "number" I was a patient. I have never felt like a patient in my life. I have suffered from enlarged tonsils for 14 years! For 14 years (and at least 3-4 times a year) I was given the run around and prescribed antibiotics that never seemed to help. It wasn't until I met Dr. Strelzow I finally felt that someone understood my breathing difficulties and pain. He showed empathy towards my frustrations of past examinations. He was the first to give me a solution to this problem. For my outpatient procedure, I was impressed with the cleanliness of the facility. The whole transaction, paper work and operation preparation was explained clearly. I highly recommend Dr. Strelzow and will never forget how he changed my life. I finally don't feel pain in my throat, I can breathe much better and do not snore anymore (bonus!) Thank you so much! -Kelsey Sangha

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    Dr. Victor Strelzow, voted one of the top doctors of 2016 by Orange Coast Magazine
    Dr. Victor Strelzow, voted one of the top doctors of 2016 by Orange Coast Magazine
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    Ashley Balaker, MD

    Ashley Balaker, MD

    3.6
    (47 reviews)
    0.8 mi

    In February 2025 I had been having what I thought were severe chronic allergies for months and…read moremonths despite taking allergy meds and doing saline rinses. I would constantly be sneezing out globs of yellow or green phlegm which was always embarrassing at work! Finally my PCP suggested I see an ENT. I had to wait a month to see Dr. Balaker which was a bit of a bummer but thankfully she was worth the wait! She saw me immediately at my appointed time and she had a caring demeanor. She did an in-office nasal endoscopy which wasn't painful or uncomfortable at all and immediately diagnosed me with chronic severe sinusitis (sinus infection that hadn't been treated or resolved for months). She's very knowledgeable and professional! She prescribed two weeks of doxycycline antibiotics to ensure it cleared out the stubborn infection and said to follow up if my symptoms don't clear up. I didn't realize how much pressure was in my face until I took the first day of antibiotics-I felt immediately better! It cleared up by week 2 and never had to go back. Overall, it was a solid, smooth experience. Thank you Dr. Balaker!

    I underwent nasal surgery with Dr. Ashley Balaker on 8/21/25. It has now been six months, and I am…read moreno better than I was prior to surgery. At my follow-up appointment on 10/24/25, I expressed that my symptoms had not improved. Dr. Balaker performed a brief nasal scope exam that lasted less than a minute and stated that everything "looked fine." When I asked for a CT scan to further evaluate why my symptoms persist, I was told it was not necessary. I left feeling dismissed and unheard. Throughout my visits, I felt rushed and uncomfortable asking questions. During my last appointment, her bedside manner was particularly concerning -- she was not personable, appeared impatient, and at times rolled her eyes when I asked questions. As a patient who underwent surgery, I expected thoughtful follow-up and a willingness to investigate ongoing symptoms. After surgery, no one from the office contacted me to check on my recovery or schedule follow-up care. I had to call the office myself to arrange a post-operative appointment. Additionally, prior cultures had shown heavy growth of Pseudomonas aeruginosa, and I did not feel there was adequate follow-through regarding this finding. Finally, at my follow-up visit I was told there would be no copay. Four months later, I received a bill, which was surprising and frustrating. Surgery is a serious decision. Patients deserve careful follow-up, transparency, and to feel heard when they report persistent symptoms. Unfortunately, that was not my experience. I will not be returning to this provider.

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    Dr. Ashley Balaker
    Chang Albert B, MD

    Chang Albert B, MD

    4.3
    (90 reviews)
    0.6 mi

    Amazing PCP and care team. Very patient and knowledgeable…read more He saved my life literally while the ex PCP won't give any attention to my concerns. I'm alive because of Dr Chang. Highly recommend him.

    Dr. Chang is a phenomenal doctor. He's dedicated, caring, and efficient. He always listens to any…read moreconcerns I may have and takes them seriously, and he never hesitates to refer me to a specialist when needed. I also appreciate that he has walk-in hours available for emergencies so you're not waiting for weeks (or even days) when you have an emergency or need to see the doctor urgently. (I've even had to schedule an urgent pre-op appointment and they worked really hard to make it work with my limited timeline and the doctor's limited availability). His front desk is also really great. If I need something, I don't need to ask for any specific person, they all know how to handle questions, cases, and concerns. Truly, they are great at what they do and they're incredibly efficient. When I ask for a referral or let them know about a concern, I know I don't have to follow-up and I will be hearing from the doctor or the office SOON. I even had a more urgent case that I wanted dealt with as quickly as possible, so I called and got the office's email and sent them the necessary paperwork before my specialist did and I had a referral and follow-up material within 24 hours. When you have lab tests, tests or xrays in general, or anything that requires your attention, someone will call and follow-up and update you on the situation and potential next steps. They may not be the gentlest about it but I prefer a straighforward approach so that I can handle whatever I'm dealing with as quickly and as best as possible. This office is kind, efficient, and very good at what they do. I've been coming here for YEARS, have gotten my family to come here as well, and hope to continue to be coming here for many more years to come. A truly fantastic doctor and office.

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    Front office

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    Front office

    Kenneth Zuckerman, MD - earnosethroat - Updated June 2026

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