I was hesitant taking my baby here for a hearing test after reading the reviews, but myv experience…read morewas great Receptionist was nice The practitioner was great. She was patient as I had to feed and settle my baby for the testing The office was kid friendly This place doesn't deserve a low rating

I have never had such a poor experience with any other office before. I waited on hold for over 60…read moreminutes without anyone answering. In 2026, there is no excuse for this -- patients should not be forced to listen to hold music endlessly just to book an appointment. Very disappointing and needs serious improvement in patient communication.

I came to Miracle Ear to get molds of my ears for custom in-ear monitoring headphones. Dr. Nancy…read morewas very patient, kind, and accommodating to ensure the best possible quality to be delivered. The office is tidy, clean, and pleasant to be in

Went in for a free hearing test…read more Doctors and Staff were really friendly. Very informational and educational. They explained everything that was related to you ear structure and hearing. Walked through how the hearing test would be done. Hearing test was thorough. Results were right away. No high pressure sales. My hearing was better than I expected it to be. Highly recommended.

I have been going to Dr House for at least 8 years. He is always kind compassionate and…read morethoughtful. Some Dr's wanted to do a surgery which may not improve my hearing, He suggested I try a hearing aid and it has helped improve my life. The team who sized and adjusted my hearing aid helped me whenever I need to. Front office staff are very professional. Highly recommend the team.

I am completely disappointed with the House Ear Clinic. Dr. House performed a mastoidectomy on my…read moreleft ear 3 months ago. I've had a constant staph infection in that ear since the surgery and had to actually ask him to perform a culture test at my last appointment in order to get an appropriate antibiotic to clear it up. He reluctantly took a specimen and was clearly annoyed that I had to tell him to do it. Each and every appointment is extremely rushed and he doesn't like to answer questions about my condition or the course of care. This pissed me off to the point today that I actually walked out of the office and asked my primary ENT Doctor for another referral. Furthermore, his office manager is one of the biggest bitch's I've ever come across in the health care profession. For example, today while I was in the waiting room at their Orange office location I overheard her complaining to another front office employee about a patient in an extremely unprofessional way. I would not recommend this clinic to anyone. 1 Extremely poor patient care and communication. 2 Dr. House should retire as he is either in his late 60's or even in his early 70's. That alone should have been enough for me to seek another ENT surgeon. 3 his front office manager is a complete bitch! Look elsewhere.

I went into this business, not knowing what to expect. Sitting in hobby I find that the person…read moreworked in there. Her name was Nicole. Very customer oriented, especially with the older customers. Unbelievable how patient she was. During my testing process I find her to be extremely professional and honest. That is exactly what I was looking for. This is a location. I would highly recommend. Thank you, Nicole for the fantastic experience.

7 STARS! Superlative customer care by office manager Peter! Andrew's extraordinary & endeavoring…read moredetermination to provide care by far unparalleled. They raise the standards & are true examples to be followed for hearing aid device specialist centers. These are brilliant gentlemen who honestly deserve much more thanks than I could find the words to express. If you or your loved is in need of hearing aids there is no better place to go. It's obvious that Hearing USA is a company superbly represented by their staff here. I can say this, anyone who wants to be sure before deciding if you or loved one will choose HearingUSA ...I have been going here for time now from regular adjustments hearing aids cleaning servicing. Every time I've stepped in those doors. Peter always has a warm welcome & treats me like family. And it's not just me he is sincere a professional genuine I see he is this way with everyone and every single time when I'm there early waiting for my appointment. Truely whatever and however these young men can do go out of way, above and beyond without me ever once asking Peter and Andrew has done so. Choose Hearing USA if you expect nothing less

Hearing Amy Cartwright will go out of her way to sit with…read morehearing challenged patients. Kind, Professional And gets the job done Amazing human being. My dad is not her patient and she insisted to take care of our issue with his hearing.

Not only did I get help with the nicest doctor but I learned ALOT as a new customer. I was…read morepreviously going to a different hearing place for the longest time and never truly been satisfied but pretty much sucked it up knowing it couldn't get any better. Little did I know I've been missing out a lot! Because of this place I can hear ALOT better. I was lost of words the moment this doctor showed me a way to hear better. (The right way) I'm forever grateful for this time place. Coming here was like an early Christmas present to myself. I'm definitely coming here for now on! Thank you guys for making me cry (happy tears) #ForeverGrateful

Adam the audiologist and Lauren the receptionist are so professional and caring. My father started…read moreto see Adam at Life Hearing in Orange many years ago. My father said how kind he is and makes sure you can hear well before leaving the office. I myself wear hearing aids so I started going to him. My father and I are very delighted with our hearing and hearing aids and appointment times. Thank you Adam and Lauren!

Very professional and great people to work with both Adam and Lauren. Appointment was in time and…read moreeducated me on the many various hearing aids. Highly recommended !!

My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.