Amazing team .. The receptionist and the Miss Maya were…read moremost helpful.. Thank you for the wonderful service.

Applauding the training they give their office folks, especially Patty. Patty was professional,…read morekind, and went the extra mile. After having an awful experience at the Santa Ana location, Patty took the time to hear my situation and provide suggestions. She even called the location that would accept our insurance and requested they call me to make an appointment. She said we'd be in good hands with that audiologist. Even though we have not been to this office, the phone call alone deserves 5 stars.

I have been visiting Dr Parvis for many years for hearing aid service since I also wear a cochlear…read moreimplant on my other side He was recommended for helping to keeping my hearing aid compatible with the cochlear device. He is quite spoken, knowledgeable and technically competent to get it done. His office worker Jennifer is friendly and straight talking I think highly of the professional attention at this location

The receptionist Jenifer is incompetent and does not care about her career or the patients…read more Unfortunately this is the only pediatric office in Orange County Kaiser offers. If you're considering Kaiser with pediatrics please run far away. When your child's hearing aide stops working... you get an appointment 1.5 months out, no exceptions. We decided to call around to our near by "Hear USA" in Costa Mesa. Immediately the gentlemen knew what needed to be done and had us stop by the office that day to send out the hearing aide under warranty. Unfortunately they will not see the pediatric patient but they will help us as he knows this yorba linda office is an issue. I called Jennifer back to explain the situation and she didn't like what I had to say. She hung up the phone and refuses to call me back. I can't help but to believe this is negligence against the patient.

HearUSA does an exceptional job of keeping my hearing aids operating at maximum efficiency. The…read morestaff is very helpful and goes well beyond the expectations as a service provider of high value. My Signia hearing aids went out of warranty this month, yet the staff helped me by dealing directly with Signia to obtain a new wall charger for my hearing aids. The staff is very helpful and professional and I highly recommend this company. My experience is not limited to HearUSA. When I first obtained hearing aids, it was from Costco Wholesale. I chose the Kirkland Signature model. I was never able to get these hearing aids to work properly. Each time I took them back to Costco, the technician would start to diagnose the problem, then would say.."well, I've spent 45 minutes and they're not quite adjusted, but if you come back in two weeks, we'll try again..." this went on for four months. I gave up, got a refund, and went directly to HearUSA.

I was talked into their Signia brand hearing aids and they have turned out to be a horrible set of…read morehearing aids. I have two older aids from Costco that work much better. I wasted my money here. All they want to do is talk you into their product that they are getting SPIF money from.

Excellent staff and service after the sale . I highly recommend them to check your hearing and…read moreprovide you with any needed hearing support

Excellent service starting from the front desk and all the way through the process…read more I was seen by Dr. Abolhosseini, who was friendly, professional and very knowledgeable. He explained everything perfectly and answered all my questions. I was impressed and pleased by the fact, that they did try to sell "the top of the line," but very expensive product, unlike another place I've visited before... Hear USA is a large company and I don't know much about the rest of their locations, but the one on 12791 Newport Ave. in Tustin CA is very good!

Hearing Amy Cartwright will go out of her way to sit with…read morehearing challenged patients. Kind, Professional And gets the job done Amazing human being. My dad is not her patient and she insisted to take care of our issue with his hearing.

Not only did I get help with the nicest doctor but I learned ALOT as a new customer. I was…read morepreviously going to a different hearing place for the longest time and never truly been satisfied but pretty much sucked it up knowing it couldn't get any better. Little did I know I've been missing out a lot! Because of this place I can hear ALOT better. I was lost of words the moment this doctor showed me a way to hear better. (The right way) I'm forever grateful for this time place. Coming here was like an early Christmas present to myself. I'm definitely coming here for now on! Thank you guys for making me cry (happy tears) #ForeverGrateful

My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.

I got my hearing aids today and I'm very happy. I've been to many hearing aid shops in the past and…read moreher service stands out as the best service. She's very good in what she does, very knowledgeable, very patient and just a very nice person to deal with. I would highly recommend this place.

They were helpful and friendly. They were able to help me…read morewith a simple hearing aid issue without an appointment and without making me feel like I was inconvenience.

Lori was very helpful with my mother Hearing. Very patient with my mom who's 87 years old…read more everything fit her right and was good for the last few years. We noticed a little bit of loss in Hearing. We went back to Lori and she helped us clean and reprogrammed updated version. I have also referred several people to her, and every one of them is happy. She is a very kind and good person to work with and just want to say 'Thank you Lori'.

I highly recommend this place ! Lori is very knowledgeable and professional. She really knows…read moreeverything about hearing and is very patient ! You will make this your go-to place for all things involving hearing, testing, and hearing aids !

I came to Miracle Ear to get molds of my ears for custom in-ear monitoring headphones. Dr. Nancy…read morewas very patient, kind, and accommodating to ensure the best possible quality to be delivered. The office is tidy, clean, and pleasant to be in

Went in for a free hearing test…read more Doctors and Staff were really friendly. Very informational and educational. They explained everything that was related to you ear structure and hearing. Walked through how the hearing test would be done. Hearing test was thorough. Results were right away. No high pressure sales. My hearing was better than I expected it to be. Highly recommended.

Excellent Traditional Care! Not a "factory" that's based on volume for profit…read more Highly Recommend!

Dr. Hoskins still rocks. So kind and professional. She helped me troubleshoot my device over the…read morephone and it now works great again.