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    Crystal Clear Hearing Center

    Crystal Clear Hearing Center

    4.7
    (29 reviews)
    3.0 mi
    Family-owned & operated
    27 years in business

    My husband and I are very satisfied with our experience at Crystal Clear Hearing. Keith is very…read moreknowledgeable and takes ample time to explain and demonstrate the use of the hearing aids. He and his wife are courteous and very responsive, and we had no communication problems. The hearing aids are working well and providing the small amount of correction I needed in everyday conversations and crowded environments. We are able to highly recommend these providers.

    I rarely leave reviews, but this experience was so mishandled that I feel obligated to warn others…read more If I could leave a zero star review I would. My father purchased hearing aids under a trial period that ended on December 28. Multiple attempts were made before the trial period ended to return the hearing aids, yet the office refused to accept them and hid behind technicalities, poor communication, and silence. On December 9, during an in-office appointment, my father clearly stated that he wanted to return the hearing aids because he was unhappy. Rather than explaining the return deadline or process, Keith told him there were still "adjustments" to try. He did not clearly state that the hearing aids had to be physically returned before the end of the trial period. On December 26, an email was sent requesting to return the hearing aids. Another email followed on December 27 from my father initiating the return. The office was closed on December 28 for the holidays, yet no guidance was provided about how returns would be handled during that closure. Keith did not respond until December 30, stating the trial period had ended and the hearing aids could not be returned. To make matters worse, follow-up emails and phone calls went unanswered. When we followed up again in January, the response cited HIPAA--despite the fact that I personally attended the first appointment, completed the paperwork, and was listed as a point of contact. At a second appointment, we even asked if additional authorization paperwork was needed to assist with communication and were explicitly told that was not needed and note would be added to my father's chart. Keith has discretion to extend the trial period. Knowing my father was unhappy, knowing the next appointment wasn't until March, and knowing the office would be closed at the very end of the trial period, he chose not to extend it--or even clearly explain the deadline. Instead, it feels like time was allowed to quietly run out. This was not a misunderstanding. It was a failure of transparency, communication, and basic ethics. The experience left us feeling dismissed, ignored, and taken advantage of--especially troubling when dealing with an elderly patient making a significant financial and medical decision. Extremely disappointing and not a practice I would recommend to families who expect honesty and clear guidance.

    Photos
    Lobby
    Lobby
    Hearing Aid Lab
    Hearing Aid Lab
    Keith's Office

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    Keith's Office
    Kun Hearing

    Kun Hearing

    5.0
    (31 reviews)
    8.6 mi
    Certified professionals
    Speaks Spanish

    Excellent experience with Dr. Kun and her team! Dr. Kun is highly professional, knowledgeable, and…read moreclearly passionate about helping her patients. William was welcoming, efficient, and made the entire process seamless. It's rare to find a team that combines expertise with such genuine care and professionalism. I highly recommend this office for all audiology needs!

    First of all, I want to give out a huge thank you and shout out to Valerie Kun and William for…read morehelping me out so much since day one. They were so helpful and kind to make sure I get the best care. I've had one hearing aid for the past 8 years due to not being able to afford a repair or new hearing aids for both ears. Valerie asked a lot of questions to see what was it like with my daily struggle of having one hearing aid, not being able to hear well with other people or being in a big loud environment. She made sure to help me find a good hearing aids that works out for my budget and also the style of hearing aids for my liking. She went through above and beyond to make sure I'm good and I truly appreciate that I feel comfortable and welcomed every time I come in and look forward to do my appointment with her. For the past two weeks, I couldn't get over of how much I love my new hearing aids and seeing how it really makes an impact in my daily life of being a working mom. I am truly grateful for her and she's the best person to have as your audiologist. I would give Kun Hearing 10 out of 5 stars if I could. Thank you Valerie and William!

    Photos
    Earigator uses pressurized flow of warm water to remove earwax. The water is heated to body temperature to avoid vertigo or caloric effects.
    Earigator uses pressurized flow of warm water to remove earwax. The water is heated to body temperature to avoid vertigo or caloric effects.
    Kun Hearing
    Inside of the Soundbooth

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    Inside of the Soundbooth
    HearUSA

    HearUSA

    4.5
    (8 reviews)
    7.0 mi

    I went into this business, not knowing what to expect. Sitting in hobby I find that the person…read moreworked in there. Her name was Nicole. Very customer oriented, especially with the older customers. Unbelievable how patient she was. During my testing process I find her to be extremely professional and honest. That is exactly what I was looking for. This is a location. I would highly recommend. Thank you, Nicole for the fantastic experience.

    7 STARS! Superlative customer care by office manager Peter! Andrew's extraordinary & endeavoring…read moredetermination to provide care by far unparalleled. They raise the standards & are true examples to be followed for hearing aid device specialist centers. These are brilliant gentlemen who honestly deserve much more thanks than I could find the words to express. If you or your loved is in need of hearing aids there is no better place to go. It's obvious that Hearing USA is a company superbly represented by their staff here. I can say this, anyone who wants to be sure before deciding if you or loved one will choose HearingUSA ...I have been going here for time now from regular adjustments hearing aids cleaning servicing. Every time I've stepped in those doors. Peter always has a warm welcome & treats me like family. And it's not just me he is sincere a professional genuine I see he is this way with everyone and every single time when I'm there early waiting for my appointment. Truely whatever and however these young men can do go out of way, above and beyond without me ever once asking Peter and Andrew has done so. Choose Hearing USA if you expect nothing less

    Photos
    Pray about this decision you are making. I wish you well.
    Pray about this decision you are making. I wish you well.
    A discreet option that is suitable for most hearing losses.
    A discreet option that is suitable for most hearing losses.
    The newest rechargeable device on the market by a reputable company: Siemens.

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    The newest rechargeable device on the market by a reputable company: Siemens.
    Sepehr Oliaei, MD

    Sepehr Oliaei, MD

    5.0
    (1 review)
    1.7 mi

    Amazing and so relieved to have found such excellent care nearby! My daughter hasn't been able to…read morebreathe out of her nose for years and most of the doctors we had visited were not keen on performing surgery on someone as young as 13 but it was very needed. He got her in, assessed and performed a very successful surgery on her. We couldn't be happier with the results!! The facility was clean, efficient and organized, the doctor was patient and knowledgeable and the staff were understanding and on top of all aspects of her care. After visiting several ENTs, I would highly recommend Dr. Oliaei.

    From the owner: Dr. Sepehr Oliaei is a board-certified UCI Health otolaryngologist who specializes in the…read morecomprehensive management of ear, nose and throat disorders and surgical care of salivary gland and thyroid disease. A leader in the management of neoplastic and obstructive salivary gland disorders, he offers minimally invasive sialendoscopy techniques for obstructive parotid and submandibular gland disorders in addition to minimally invasive resection techniques for low grade salivary gland tumors. Oliaei earned his medical degree at Tulane University School of Medicine in New Orleans, La., followed by residency training in otolaryngology at UCI Medical Center in Orange, Calif. His research interests include clinical outcome studies in parotid and submandibular sialendoscopy, as well as optimization of patient outcomes and resource utilization via enhancing the interface between subspecialty medical care and urgent/emergency care. Oliaei, who also speaks Farsi.

    Costco Hearing Aid Center

    Costco Hearing Aid Center

    5.0
    (3 reviews)
    9.5 mi

    Just do it! I put…read moreoff hearing aids for way too long. I guess I didn't want to look handicaped. But I finally got tired of being left out of conversations, particularly at loud restaurants, because I couldn't hear the people at my table. So after my healthcare insurance paid for my hearing test they refused to pay for the hearing aids that the test recommended....what? I was told that for good hearing aids it was going to run north of $5,000.00 I passed after she told me I could get one for my worst ear for $2,700.00 So I went to Costco. Fernando was excellent. No muss, no fuss, just professional and essentially duplicated the test results from a month earlier and set me up with top of the line hearing aids from Phillips for $1,600.00 for the pair! I love them! I can hear almost everything now. Especially other people saying "What?" "Come again." "What was that?" That used to be me! These are great. Customized for my particular deficit. It amplifies the frequencies I have trouble with and leaves the others alone. They are rechargeable, super light weight, nearly invisable and I don't care. People put things on their faces to see better all the time. So glad I did this.

    Follow up review. I…read morelost one of my hearing aids...long story but I went in to get it replaced. I was sad to learn that Francisco had left for greener pastures. Fortunately for me Mark was there. He was extremely knowledgeable, professional, competent, friendly and kind. I actually enjoyed the visit and the new one works perfectly. Mark answered all my questions, fit me with the new one and got me out of there in no time. Still, so glad I did this!

    Miracle-Ear Hearing Aid Center

    Miracle-Ear Hearing Aid Center

    4.3
    (15 reviews)
    5.5 mi

    Worst service ever. Been customer at the Buena Park location for years before it closed down…read morerecently. Had appt at 9:00 for hearing test today and ear aide cleaning. Johny came out took our aides look at them said okay didn't bother cleaning or anything handed them back said okay there. We asked what a bout the hearing test, said he didn't have time to do it. Told us go to Costco's they can do hearing test and clean the sides. What ?? Why bother making an appointment confirming it and not doing it. Ridiculous!!

    Initially the new hearing aids, me-energy RIC worked better than my nine year old hearing aids…read more Every time you go, you will likely see a different technician but this is not a problem as long as you keep track of your history and tweaks. I think this retail center is good if you have mild loss, but probably not for higher loss than that. Each technician will hold the h aid up to their ear. When you get a great technician, worth it if you can book again with them. But I've had issues with understanding people speaking for over a year and technicians can't fix it. Streaming and zoom calls are good but not great. I went for a consult elsewhere and found out if you can hear streaming or calls but not people unless they are in front of you two feet away- it's a microphone issue. I'll make an appointment at Miracle Ear since my h aids are still under warranty and let them know what I need fixed. I'll follow up on the review with the results

    Photos
    Miracle-Ear Hearing Aid Center
    Miracle-Ear Hearing Aid Center
    Miracle-Ear Hearing Aid Center

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    HearUSA - hearingaidproviders - Updated July 2026

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