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    Sepehr Oliaei, MD

    5.0 (1 review)

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    2 years ago

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    Eric Y Waki, MD

    Eric Y Waki, MD

    3.1
    (69 reviews)
    4.9 mi

    Clearly not everyone has had the same excellent experience, but I found Dr. Waki to be the top of…read morethe top in the world of doctors. I was referred to him by my doctor after experiencing a swollen throat that I couldn't fight off. Within seconds of examining he knew what to do. I went through a not terrible but still rough procedure but felt 100% better as I walked out of the office 20 minutes later. He handled it and I have been cured and perfect ever since. Huge respects and appreciation to Dr. Waki's assistant Chelsea. She saw it all go down and provided me solid comfort in a tough time. Best of the best. The front staff was very welcoming and friendly. Clean office, small parking lot but more space in the lower garage. Being right by the CVS is appealing too.

    The appointment went fine, however the billing is WAY WAY WAY out of date. They send you a bill in…read morethe mail with no way to pay online. You must call in to pay via credit/debit card and then there is no way to get a receipt unless you go back into the office to get it or pay $20 for them to send you one in the mail (isn't postage only about 80 cents nowadays?). The people who run the billing department work from home, so they can't even print receipts to send a picture of a receipt via email. Therefore, very difficult to get a receipt to get reimbursement via HSA or HRA. This is a very simple thing to get payment set up online.

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    Greater Orange County Ear Nose Throat office
    Greater Orange County Ear Nose Throat office
    Entrance/waiting area hand sanitizer.
    Entrance/waiting area hand sanitizer.
    Greater Orange County Ear Nose Throat office

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    Greater Orange County Ear Nose Throat office
    Dimitry B Goufman, MD

    Dimitry B Goufman, MD

    4.3
    (48 reviews)
    7.5 mi

    Thank you Dr. Goufman. I saw him today for ear wax removal because it was affecting my hearing. He…read moreexplained what he was going to do, and he successfully cleared my stubborn wax. I am very happy with the process and results, and can hear much better! The office staff was courteous, as well.

    STAY AWAY FROM THIS DOCTOR!!!! I was referred to this doctor…read moreon Monday when I went to St Joes ER. I have a large mass in the left side of my sinus cavity and a vascular polyp on my right and am having such difficulty breathing. I originally sought care in Corona, but after my CT scan and seeing the surgeon they said they were not equipped to handle the surgery and were going to send me to LA which is too far for mw to drive. I was given Dr Goufman's number from St Joseph's ER and called and made an appointment discussing this with Jessica(she was wonderful) and was set up with an appointment for Wednesday with the doctor. I filled out all the paperwork beforehand and got to my appointment early. I was brought back in the room. When the doctor came in I explained everything that had been happening.... Several trips to the ER for severe recurrent nose bleeds, that the doctors in Corona couldn't treat me further and I handed him the CT scan report. He looked at it and said that I needed to go back to the original doctor that had already been treating me. I explained again it was too far out and I needed a new doctor/facility closer. He rudely threw my paper back at me and said "I wont treat you.... You have already seen another doctor" as I was asking him "what about a second opinion???? He literally ignored me and walked out the door!!!!! I am a retired RN that has worked with so many doctors over my lifetime and I have NEVER been dismissed and treated SO horribly!!!! Jessica was present and I could tell she also felt really bad for how he treated me. I am so sorry that you have to work for such an insufferable man. You deserve better as do all his patients. I cant believe anyone would go back to him ‍ Nobody should have to experience this kind of treatment.... especially someone that has been suffering with such a condition, trying to receive some care and compassion!!!! Neither are available from this doctor!!!!!

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    Outside of office

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    Outside of office
    Alexis Furze, MD

    Alexis Furze, MD

    4.5
    (119 reviews)
    18.6 mi

    I never knew.... After my procedure I now know for.certain that I NEVER EVER had Allergies, but an…read moreissue with an over productive Sinus & chronic post nasal drip! I strongly & highly recommend Dr. Furze & his Rhinaer procedure! It changed my life forever!

    Had a septoplasty to improve breathing in 2017.. including turbinate reduction and nasal valve…read moreimplant. I continue to have breathing issues and my nose is deformed!!! I need a rhino to fix these issues caused by the implant. Of course insurance won't pay to fix it. I wonder if my nose was purposefully messed up to get me to come back to pay for a rhino down the line. I went back a few times after voicing my concerns, but I was told that "your nose is perfectly straight inside." It's actually not. The root of my problem was never fixed... I still have serious deviation issues in my nose among other problems that were never addressed properly. I also have a hump on one side of my nose from this nasal implant. Ughhh. So frustrating. Also, what they failed to inform me is, during a septoplasty, they remove the septum cartilage (not straightening it). And if you ever need a rhinoplasty, they use your septum cartilage to form your new nose. Well, since my septum has now been removed, they either have to harvest rib cartilage or use cadaver cartilage in a functional rhinoplasty to fix my current issues caused by this surgeon. I am so unsatisfied. Be warned.

    Photos
    "From consultation to results, this rhinoplasty journey was a complete success."
    "From consultation to results, this rhinoplasty journey was a complete success."
    "Rhinoplasty complete--breathing restored, confidence renewed, results looking natural."
    "Rhinoplasty complete--breathing restored, confidence renewed, results looking natural."
    "It's rewarding to see a patient love their look and breathe better in the same moment."

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    "It's rewarding to see a patient love their look and breathe better in the same moment."
    Hana Bui, MD

    Hana Bui, MD

    2.7
    (15 reviews)
    4.7 mi

    Outstanding physician! She did a diagnostic exam and, as a result, treated me for a sinus…read moreinfection. I was VERY pleased with the way she explained everything and answered all of my questions. Very thorough and relates exceptionally well with patients. I HIGHLY recommend Dr. Bui! By the way, her office staff and physician's assistants were friendly and accommodating.

    Dr. Bui is not very forceful with doing her surgery and she doesn't follow directions…read more I had a date to have a tonsillectomy and it was the 2 week mark. I took the day off of work to go stand around St. Jude to have blood work, x-ray and ECG. They don't make appointments for you. I walked into the place to do my x-ray and ECG. I gave the front desk my paperwork that was sent over to me from Dr. Bui's office. About 10 minutes later I was called to the front. The front desk told me, "I don't know if we can do your procedures today? The Dr forgot to sign the paperwork. I can give the Dr a call and see if they can fax it over? We ALWAYS have trouble with this one Dr. She sends her patients over here with paperwork never signed." I then took a seat and waited. I could hear the front desk leaving a message. I was then called up again. I was told, "Unfortunately, the Dr doesn't come in until 9am today." (It was 7:20am at the time). Some how the front desk was able to squeeze me in and I was off to get my x-ray and ECG. I recieved my results within a few hours and they found something wrong with my heart. I called the Dr the next day scared. I was told the Dr isn't in on Thursday or Fridays... of course she isn't. UGH! The front desk sent a message to Dr. Bui about what was found in the ECG. I received a call a few hours later asking me to make an appointment with my primary Dr so that my primary Dr can sign off on my surgery. ARE YOU FOR REAL?! This Dr couldn't just say, "No, I don't feel comfortable doing the tonsillectomy until the patient gets her health in order!" She ended up throwing my life onto my primary Dr to sign off on my surgery and that way her hands were clean if I did end up dying on her table. You have been warned! This Dr will send you to get pre-op procedures without signed paperwork and you have to wait around waiting for the Dr to sign it then fax it. She'll throw your life to your primary Dr instead of just saying she doesn't feel comfortable. I will NOT be returning to Dr. Bui to do my tonsillectomy when I get my health in order.

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    Hana Bui, MD

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    Ashley Balaker, MD

    Ashley Balaker, MD

    3.6
    (47 reviews)
    16.1 mi

    I underwent nasal surgery with Dr. Ashley Balaker on 8/21/25. It has now been six months, and I am…read moreno better than I was prior to surgery. At my follow-up appointment on 10/24/25, I expressed that my symptoms had not improved. Dr. Balaker performed a brief nasal scope exam that lasted less than a minute and stated that everything "looked fine." When I asked for a CT scan to further evaluate why my symptoms persist, I was told it was not necessary. I left feeling dismissed and unheard. Throughout my visits, I felt rushed and uncomfortable asking questions. During my last appointment, her bedside manner was particularly concerning -- she was not personable, appeared impatient, and at times rolled her eyes when I asked questions. As a patient who underwent surgery, I expected thoughtful follow-up and a willingness to investigate ongoing symptoms. After surgery, no one from the office contacted me to check on my recovery or schedule follow-up care. I had to call the office myself to arrange a post-operative appointment. Additionally, prior cultures had shown heavy growth of Pseudomonas aeruginosa, and I did not feel there was adequate follow-through regarding this finding. Finally, at my follow-up visit I was told there would be no copay. Four months later, I received a bill, which was surprising and frustrating. Surgery is a serious decision. Patients deserve careful follow-up, transparency, and to feel heard when they report persistent symptoms. Unfortunately, that was not my experience. I will not be returning to this provider.

    In February 2025 I had been having what I thought were severe chronic allergies for months and…read moremonths despite taking allergy meds and doing saline rinses. I would constantly be sneezing out globs of yellow or green phlegm which was always embarrassing at work! Finally my PCP suggested I see an ENT. I had to wait a month to see Dr. Balaker which was a bit of a bummer but thankfully she was worth the wait! She saw me immediately at my appointed time and she had a caring demeanor. She did an in-office nasal endoscopy which wasn't painful or uncomfortable at all and immediately diagnosed me with chronic severe sinusitis (sinus infection that hadn't been treated or resolved for months). She's very knowledgeable and professional! She prescribed two weeks of doxycycline antibiotics to ensure it cleared out the stubborn infection and said to follow up if my symptoms don't clear up. I didn't realize how much pressure was in my face until I took the first day of antibiotics-I felt immediately better! It cleared up by week 2 and never had to go back. Overall, it was a solid, smooth experience. Thank you Dr. Balaker!

    Photos
    Exam room
    Exam room
    Dr. Ashley Balaker

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    Dr. Ashley Balaker

    Sepehr Oliaei, MD - earnosethroat - Updated July 2026

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