The appointment went fine, however the billing is WAY WAY WAY out of date. They send you a bill in…read morethe mail with no way to pay online. You must call in to pay via credit/debit card and then there is no way to get a receipt unless you go back into the office to get it or pay $20 for them to send you one in the mail (isn't postage only about 80 cents nowadays?). The people who run the billing department work from home, so they can't even print receipts to send a picture of a receipt via email. Therefore, very difficult to get a receipt to get reimbursement via HSA or HRA. This is a very simple thing to get payment set up online.

I went to Dr. Kao because my ear hurts. After 2 seconds check, he decided there's no infection…read moreeverything looks normal, the problem was my jaw that I need to go see a dentist. He told me to take otc ibuprofen 3x a day for a week and guaranteed my pain will be gone. Did you actually graduate from a med school? It's very embarrassing when a free YouTube video has more credibility than a doctor in a hospital. I paid $150 for your 5 minutes ridiculous consultation. Unbelievable.

My experience with Dr Sun was fantastic. He has such a kind bedside manner…read more He analyzed my hearing problem, fixed it and my only regret is that I don't need to come back to his office. I wholeheartedly recommend Dr. Sun to everyone. He is number one on my list

There's nothing better than when you can say a doctor can change your life, and Dr. Sun 100%…read morechanged the way I can breathe... I did a procedure where he electrocutes your turbinates in the nose , yes it did sting in the beginning, but 100% worth the results for someone that cannot breathe like I couldn't ... he also has the best bedside manners and extremely jolly

I started seeing Dr. Lee in March 2026 after dealing with nearly a year of unexplained ear issues…read moreand multiple trips to urgent care. Truthfully, I should have seen an ENT much sooner. When I was in the middle of a severe ear infection, I called several ENT offices, and the earliest appointments were weeks or even months away. Dr. Lee's office was able to see me the very next day. I've been back a handful of times for issues that came up along the way. As I've learned to take better care of my ear health and take it more seriously, Dr. Lee has helped me get on a long term maintenance plan. I couldn't be happier with Dr. Lee and his entire staff. Dr. Lee is informative, concise, and gets straight to the point. One thing I really appreciate is the setup in the exam rooms. There's a large TV that lets you see exactly what's going on inside your ears during the exam. Fair warning, it can be pretty gross if you have as much going on as I did! Every procedure he's performed and every treatment plan he's prescribed has worked. I trust Dr. Lee and his team 100%. Thank you for being so kind to me when I was in so much pain, and most of all, thank you for being excellent at what you do. Rooms are on the smaller side, but are immaculate and sterile. I've seen some reviews claiming that "he's just in it for the money." Honestly, if you're frustrated about costs, that frustration should be directed at the insurance system. Insurance companies make it incredibly difficult for physicians to get fairly reimbursed for the care they provide. The system doctors have to work within is the problem, not Dr. Lee. For anyone wondering about insurance, Dr. Lee accepts multiple plans. I have Anthem Blue Shield, and my copay is $50.

I really appreciate the doctor's prompt and professional care. I'd also like to thank Ms Megan for…read morebeing so kind and helpful. The entire visit was comfortable and pleasant. Thank you for such a great experience!

Finally, a doctor who really, really spends time with his patients. I've been taking both my…read moreelderly parents to doctor's appointments recently and it was shocking and a real eye opener to see how they get sloughed off from one department to another. I realize that they are older and many ailments are a natural part of the aging process, however, they're still people and they're still suffering. It's just downright cruel not to listen to them (really listen, not just feign interest) and pass them onto someone else. Well, Dr. Goland didn't do that. He listened, asked my Dad to repeat answers just to make sure he understood correctly, and did some testing right there and then. Dr. Goland outlined a complete course of action and I'm hopeful that my Dad will get better in time.

If you make an appointment with him, do not schedule anything afterwards. This doctor is very…read morethorough and if you are in a hurry its not for you. If you make an appointment with him make sure you clear your day because its going to take extra time (in a good way). Expect to wait for him, he will probably run late because he is very thorough with EVERY patient. He will go step by step, organ by organ, and ask you what your symptoms are. This is not a 5 to 15 minute visit doctor that doesn't listen. You won't have to talk too much because he asks you very direct questions. On your part, you better know your symptoms so you can clearly communicate that to the doctor. He will analyze your symptoms and come up with a treatment plan. I felt like all my issues were addressed and dealt with. He reminds me of a small town doctor that takes time, he is definately not a clock watcher. The lady Maria that works with him is amazing as well. She will tell you in the beginning that there might be extra waiting for him so bring a book, jot down your symptoms, watch YouTube and be ready. It took me a month and a half to make an appointment to see this doctor and it was worth it. He's not the type of doctor that's going to baby you and coddle you, he gets right down to business. Be ready to answer questions definitively. Lastly, he is an educator. He empowers you with information so you're not thinking you have cancer or some crazy stuff you looked up on the internet. It feels good to have information and answers. This is right up my alley.

I had an amazing experience with Dr. Terry. I had a…read moresignificant buildup of earwax that was causing my ear to feel completely plugged. Dr. Terry was very knowledgeable and experienced. Within just a couple of minutes, he was able to safely remove all of the wax, and I could hear clearly again. The procedure was quick, painless, and made such a huge difference. I highly recommend Dr. Terry to anyone needing ear care. Thank you for the excellent care!

I had just called to retrieve a medical record from a procedure I had done a couple of years ago…read more The experience with Dr Scott was Great! However what I just experienced requesting MY records from the receptionist was extremely poor! No professionalism highly inept and a poor representative for the Doctor. Barked the requirements for retaining the record. But had a problem of answering subsequent questions. Absolutely horrible!

Dr. Mitra is exceptional!…read more Her knowledge, her bedside manner -the genuine care she shows for her patients.

Dr. Mitra is truly Fantastic!! She is a true surgeon that shows care and compassion during her…read moreinitial consultation, before and after surgery. She also takes her time when making decisions and throughout her scheduled surgeries to ensure a successful outcome. Do not hesitate with Dr. Mitra, you are is great hands!

Outstanding physician! She did a diagnostic exam and, as a result, treated me for a sinus…read moreinfection. I was VERY pleased with the way she explained everything and answered all of my questions. Very thorough and relates exceptionally well with patients. I HIGHLY recommend Dr. Bui! By the way, her office staff and physician's assistants were friendly and accommodating.

Dr. Bui is not very forceful with doing her surgery and she doesn't follow directions…read more I had a date to have a tonsillectomy and it was the 2 week mark. I took the day off of work to go stand around St. Jude to have blood work, x-ray and ECG. They don't make appointments for you. I walked into the place to do my x-ray and ECG. I gave the front desk my paperwork that was sent over to me from Dr. Bui's office. About 10 minutes later I was called to the front. The front desk told me, "I don't know if we can do your procedures today? The Dr forgot to sign the paperwork. I can give the Dr a call and see if they can fax it over? We ALWAYS have trouble with this one Dr. She sends her patients over here with paperwork never signed." I then took a seat and waited. I could hear the front desk leaving a message. I was then called up again. I was told, "Unfortunately, the Dr doesn't come in until 9am today." (It was 7:20am at the time). Some how the front desk was able to squeeze me in and I was off to get my x-ray and ECG. I recieved my results within a few hours and they found something wrong with my heart. I called the Dr the next day scared. I was told the Dr isn't in on Thursday or Fridays... of course she isn't. UGH! The front desk sent a message to Dr. Bui about what was found in the ECG. I received a call a few hours later asking me to make an appointment with my primary Dr so that my primary Dr can sign off on my surgery. ARE YOU FOR REAL?! This Dr couldn't just say, "No, I don't feel comfortable doing the tonsillectomy until the patient gets her health in order!" She ended up throwing my life onto my primary Dr to sign off on my surgery and that way her hands were clean if I did end up dying on her table. You have been warned! This Dr will send you to get pre-op procedures without signed paperwork and you have to wait around waiting for the Dr to sign it then fax it. She'll throw your life to your primary Dr instead of just saying she doesn't feel comfortable. I will NOT be returning to Dr. Bui to do my tonsillectomy when I get my health in order.

Amazing and so relieved to have found such excellent care nearby! My daughter hasn't been able to…read morebreathe out of her nose for years and most of the doctors we had visited were not keen on performing surgery on someone as young as 13 but it was very needed. He got her in, assessed and performed a very successful surgery on her. We couldn't be happier with the results!! The facility was clean, efficient and organized, the doctor was patient and knowledgeable and the staff were understanding and on top of all aspects of her care. After visiting several ENTs, I would highly recommend Dr. Oliaei.

From the owner: Dr. Sepehr Oliaei is a board-certified UCI Health otolaryngologist who specializes in the…read morecomprehensive management of ear, nose and throat disorders and surgical care of salivary gland and thyroid disease. A leader in the management of neoplastic and obstructive salivary gland disorders, he offers minimally invasive sialendoscopy techniques for obstructive parotid and submandibular gland disorders in addition to minimally invasive resection techniques for low grade salivary gland tumors. Oliaei earned his medical degree at Tulane University School of Medicine in New Orleans, La., followed by residency training in otolaryngology at UCI Medical Center in Orange, Calif. His research interests include clinical outcome studies in parotid and submandibular sialendoscopy, as well as optimization of patient outcomes and resource utilization via enhancing the interface between subspecialty medical care and urgent/emergency care. Oliaei, who also speaks Farsi.

If you're looking for an urgent care that truly cares about its patients, this is the place to go…read more The entire staff is kind, professional, and always does everything they can to get patients the care they need as quickly as possible. I especially want to recognize Dr. Andrew. I've been seeing him for a couple of years now, and he has never once disappointed me. He is knowledgeable, compassionate, and has a way of making you feel comfortable and genuinely heard. That kind of care is hard to find these days. I highly recommend this urgent care to anyone who needs quality medical attention. I actually drive from Mid-City Los Angeles just to come here, and I think that says everything. When you're willing to drive over an hour because you trust the doctors and staff, you know you've found a place that's truly exceptional.

Be careful and be alert when coming to this place doctors are great, but girls at the front desk…read moreseem a little careless, intentional or unintentional. I don't know but when they ask my birthdate and my name, one girl understood that I've been there before. On their price sheet first time visits are $135 and $90 for established patients. Jessica at the front desk was going to charge $135 for my visit. I gave $50 co-pay and then she wanted a copy of my debit card for any future deductible. I had to remind her that I was an established patient. Otherwise she had no problem charging $135. She and the other girl shrugged it off like it was silly nonsense. I doubt they just give strangers their debit card info.

I found this Dr. by looking a a directory. Big mistake. Always go to a Dr. based on reference from…read moresomeone else. Do not recommend.