Outstanding physician! She did a diagnostic exam and, as a result, treated me for a sinus…read moreinfection. I was VERY pleased with the way she explained everything and answered all of my questions. Very thorough and relates exceptionally well with patients. I HIGHLY recommend Dr. Bui! By the way, her office staff and physician's assistants were friendly and accommodating.

Dr. Bui is not very forceful with doing her surgery and she doesn't follow directions…read more I had a date to have a tonsillectomy and it was the 2 week mark. I took the day off of work to go stand around St. Jude to have blood work, x-ray and ECG. They don't make appointments for you. I walked into the place to do my x-ray and ECG. I gave the front desk my paperwork that was sent over to me from Dr. Bui's office. About 10 minutes later I was called to the front. The front desk told me, "I don't know if we can do your procedures today? The Dr forgot to sign the paperwork. I can give the Dr a call and see if they can fax it over? We ALWAYS have trouble with this one Dr. She sends her patients over here with paperwork never signed." I then took a seat and waited. I could hear the front desk leaving a message. I was then called up again. I was told, "Unfortunately, the Dr doesn't come in until 9am today." (It was 7:20am at the time). Some how the front desk was able to squeeze me in and I was off to get my x-ray and ECG. I recieved my results within a few hours and they found something wrong with my heart. I called the Dr the next day scared. I was told the Dr isn't in on Thursday or Fridays... of course she isn't. UGH! The front desk sent a message to Dr. Bui about what was found in the ECG. I received a call a few hours later asking me to make an appointment with my primary Dr so that my primary Dr can sign off on my surgery. ARE YOU FOR REAL?! This Dr couldn't just say, "No, I don't feel comfortable doing the tonsillectomy until the patient gets her health in order!" She ended up throwing my life onto my primary Dr to sign off on my surgery and that way her hands were clean if I did end up dying on her table. You have been warned! This Dr will send you to get pre-op procedures without signed paperwork and you have to wait around waiting for the Dr to sign it then fax it. She'll throw your life to your primary Dr instead of just saying she doesn't feel comfortable. I will NOT be returning to Dr. Bui to do my tonsillectomy when I get my health in order.

Clearly not everyone has had the same excellent experience, but I found Dr. Waki to be the top of…read morethe top in the world of doctors. I was referred to him by my doctor after experiencing a swollen throat that I couldn't fight off. Within seconds of examining he knew what to do. I went through a not terrible but still rough procedure but felt 100% better as I walked out of the office 20 minutes later. He handled it and I have been cured and perfect ever since. Huge respects and appreciation to Dr. Waki's assistant Chelsea. She saw it all go down and provided me solid comfort in a tough time. Best of the best. The front staff was very welcoming and friendly. Clean office, small parking lot but more space in the lower garage. Being right by the CVS is appealing too.

The appointment went fine, however the billing is WAY WAY WAY out of date. They send you a bill in…read morethe mail with no way to pay online. You must call in to pay via credit/debit card and then there is no way to get a receipt unless you go back into the office to get it or pay $20 for them to send you one in the mail (isn't postage only about 80 cents nowadays?). The people who run the billing department work from home, so they can't even print receipts to send a picture of a receipt via email. Therefore, very difficult to get a receipt to get reimbursement via HSA or HRA. This is a very simple thing to get payment set up online.

Dr. Lee is highly skilled. There is hardly a wait, and he is efficient. I found his treatments,…read moremanners, and equipment all to be first rate.

He had us confirm 3 times about my husband's appointment. Then, after the medical assistant was…read moredone we waited 45 minutes past the appointment time for Dr. Lee. When I poked my head out and asked what was going on I was told that he was seeing another patient and would be in soon!!! Not good enough for us!!! Also the office, waiting room and inner sanctum were not up to date and not very clean!!! We wound up just leaving without seeing the doctor!!!

I cannot say enough good things about Dr. Armstrong. I was so scared…read morehe was honest ( of course) but confident and went to what we all wanna hear..." you're going to make it' I went to 3 places for opinion's. After selecting Bill , his colleagues all told me good things about him. He is respected by his peers. Good guy, tough job and topics he deals with The best thing, is what he does in surgery room. Go to See Dr. Armstrong and his radition person Jeremy Harris, wonderful. Easy to talk to and he listens. Stanford grad. Very sensitive to his patients MB

Excellent physician…read more Very smart. Very good bed side manner. Excellent choice for ENT Terrible front desk staff. Bloated, attitude rich and lazy front desk staff shine a dark light over this practice but the dr makes up for it. He's awesome.

Dr, Thanh Van Nguyễn ís a very good doctor. I've lost my hearing a couple of times and she's able…read moreto fixed it. Same thing with my nose, had a problem and she took care of it and it didn't take long I got well. She's compassionate, listens well to her patient. She's a godsend.

Had an ear cleaning job done by Dr. Li Nguyen. He's excellent doctor; very professional and has…read moregood bedside manner. After he removed the wax and other dirt in the 2 ears, I can truly say that I now have a better hearing. The front office staff members are also very professional. Would definitely come back to have my cleaning done in the future.

I was very hesitant on going on going to this hospital due to poor reviews. However they were…read moreextremely nice! I appreciate their kindness! They had me fixed in no time and were very precise. I went to get my ear checked up but they even looked for my throat and nose.

I went to see Dr. Sun yesterday because of pressure and ringing in my ears. He examined me and…read moreasked a lot of questions to help diagnose the issue. He was very patient and friendly and the office staff was as well.

There's nothing better than when you can say a doctor can change your life, and Dr. Sun 100%…read morechanged the way I can breathe... I did a procedure where he electrocutes your turbinates in the nose , yes it did sting in the beginning, but 100% worth the results for someone that cannot breathe like I couldn't ... he also has the best bedside manners and extremely jolly

Dr Kim is a true professional and I am grateful having him as my Ear, Nose and Throat doctor!!read more

This office is not trustworthy. I had a similiar experience as others. Told me I had to pay $180.00…read morebecause my deductable was not paid. After contacting my insurance I was informed tha my deductable was indessd paid. When I asked for my money back they respnse was that they had not sent the claim to insurance and I would not be getting my money back. I will be reporting him to the California Department of Insurance.