First time patient and I can honestly say from the start wonderful. The ladies at the front desk…read moreare awesome make you feel welcomed. When you're greeted with so much kindness it says a lot. On to the back part with doctor. I can't say enough but doctor was wonderful, knowledgeable explained up coming test willing to hear your questions and concerns no rush appointment. Not sure what is going on with myself but feel very comfortable continuing on with this wonderful office. Excellent staff all the way around.

I came here last year with ear issues. Ear fullness, dizzy spells, loss of hearing and nausea…read more They ran some tests, had me take steroids and stuff....but when the issue persisted, they told me im losing my hearing and need hearing aides. And for the dizzy spells they told me to balance in the corner on a piece of foam. I came back and demanded more tests and so they put me on a table and got me dizzy. Told me they see something neurological and to go see a neurologist. Well. I did. He didnt see anything wrong and suggested I may have meniers disease. He told me to go back to them and get more tests done, however by the time I finally got into the neurologist and he did scans and tests, my insurance was about to expire. I am still experiencing issues and trying to get referrals to another ent but this place was a waste of time. They just shrug your issues off and push you onto somebody else. I 10000000% do NOT recommend them.

Finally, a doctor who really, really spends time with his patients. I've been taking both my…read moreelderly parents to doctor's appointments recently and it was shocking and a real eye opener to see how they get sloughed off from one department to another. I realize that they are older and many ailments are a natural part of the aging process, however, they're still people and they're still suffering. It's just downright cruel not to listen to them (really listen, not just feign interest) and pass them onto someone else. Well, Dr. Goland didn't do that. He listened, asked my Dad to repeat answers just to make sure he understood correctly, and did some testing right there and then. Dr. Goland outlined a complete course of action and I'm hopeful that my Dad will get better in time.

If you make an appointment with him, do not schedule anything afterwards. This doctor is very…read morethorough and if you are in a hurry its not for you. If you make an appointment with him make sure you clear your day because its going to take extra time (in a good way). Expect to wait for him, he will probably run late because he is very thorough with EVERY patient. He will go step by step, organ by organ, and ask you what your symptoms are. This is not a 5 to 15 minute visit doctor that doesn't listen. You won't have to talk too much because he asks you very direct questions. On your part, you better know your symptoms so you can clearly communicate that to the doctor. He will analyze your symptoms and come up with a treatment plan. I felt like all my issues were addressed and dealt with. He reminds me of a small town doctor that takes time, he is definately not a clock watcher. The lady Maria that works with him is amazing as well. She will tell you in the beginning that there might be extra waiting for him so bring a book, jot down your symptoms, watch YouTube and be ready. It took me a month and a half to make an appointment to see this doctor and it was worth it. He's not the type of doctor that's going to baby you and coddle you, he gets right down to business. Be ready to answer questions definitively. Lastly, he is an educator. He empowers you with information so you're not thinking you have cancer or some crazy stuff you looked up on the internet. It feels good to have information and answers. This is right up my alley.

Dr Reinstadler has been my dr. For years for an issue that doesn't seem to completely solve from a…read moreprevious dr. Who caused the issue - not him. He's been attentive, knowledgeable, problem and patient focused and I would recommend him to anyone looking for a dr with his specialty. A lot of doctors would have let it go and told me oh well this is as good as it gets but even years in he's caring and personable. One of my best doctors.

The doctor's office staff greeted us when we arrived and checked us in a timely manner. The office…read moreitself is spacious with many seats available. We didn't have to wait long before being placed in a room to be seen. Dr. Reinstadler provided excellent care to both my husband and myself. He explained everything to our satisfaction in plain English. I am happy my husband can hear me again.

Clearly not everyone has had the same excellent experience, but I found Dr. Waki to be the top of…read morethe top in the world of doctors. I was referred to him by my doctor after experiencing a swollen throat that I couldn't fight off. Within seconds of examining he knew what to do. I went through a not terrible but still rough procedure but felt 100% better as I walked out of the office 20 minutes later. He handled it and I have been cured and perfect ever since. Huge respects and appreciation to Dr. Waki's assistant Chelsea. She saw it all go down and provided me solid comfort in a tough time. Best of the best. The front staff was very welcoming and friendly. Clean office, small parking lot but more space in the lower garage. Being right by the CVS is appealing too.

The appointment went fine, however the billing is WAY WAY WAY out of date. They send you a bill in…read morethe mail with no way to pay online. You must call in to pay via credit/debit card and then there is no way to get a receipt unless you go back into the office to get it or pay $20 for them to send you one in the mail (isn't postage only about 80 cents nowadays?). The people who run the billing department work from home, so they can't even print receipts to send a picture of a receipt via email. Therefore, very difficult to get a receipt to get reimbursement via HSA or HRA. This is a very simple thing to get payment set up online.

Dr Chen is very professional and very nice and patient to listen to my hearing loss problem and…read morelook through a audiogram of a hearing test done by other audiologist. He give me good advice for surgery / hearing aid option . He referred me to an otologist for the surgery option . Dr Chen is a very good ENT doctor .Thank you

I have been trying to get there phone number because on the Internet said this number is…read more Disconnect it?? Can you send me the new number

Dr. Bikhazi recently closed this office. He has an office in Newport Beach…read more http://www.healthgrades.com/physician/dr-henry-bikhazi-xymwp

Avoid this guy at all costs. He may have once been a great doctor, but he's hard set in his old…read moreways and has horrible bedside manner. I went to see him for a punctured eardrum and related infection and he prescribed polymyxin b and neomycin ear drops. The internet and all related medication packaging specifically state that this should NEVER be used on a patient with a perforated eardrum (this medication can cause permanent hearing loss in patients with a perforated eardrum). I have had this condition before and was aware of this contraindication. I asked the doctor about it and was told "it will be fine, don't worry". Against better judgement, I tried the medication only to experience horrific pain and vertigo. I went back and told him that I could not take the eardrops. He told me that he would prescribe something else that would be better for my ear. Upon filling the prescription I found that he had, in fact, prescribed the exact same contraindicated medication. I'm not sure if he thinks all of his patients are too stupid to read a label, but this one isn't. I went to my GP who was shocked that an ENT would prescribe such a medication when it was clearly harmful to a person with my condition.

Dum ass ENT Doc. Couldn't have cared less about my issues…read more They're not big issues. Checked my ears out, charged me for cleaning a bit of ear wax out. Took less than a minute.

I started seeing Dr. Lee in March 2026 after dealing with nearly a year of unexplained ear issues…read moreand multiple trips to urgent care. Truthfully, I should have seen an ENT much sooner. When I was in the middle of a severe ear infection, I called several ENT offices, and the earliest appointments were weeks or even months away. Dr. Lee's office was able to see me the very next day. I've been back a handful of times for issues that came up along the way. As I've learned to take better care of my ear health and take it more seriously, Dr. Lee has helped me get on a long term maintenance plan. I couldn't be happier with Dr. Lee and his entire staff. Dr. Lee is informative, concise, and gets straight to the point. One thing I really appreciate is the setup in the exam rooms. There's a large TV that lets you see exactly what's going on inside your ears during the exam. Fair warning, it can be pretty gross if you have as much going on as I did! Every procedure he's performed and every treatment plan he's prescribed has worked. I trust Dr. Lee and his team 100%. Thank you for being so kind to me when I was in so much pain, and most of all, thank you for being excellent at what you do. Rooms are on the smaller side, but are immaculate and sterile. I've seen some reviews claiming that "he's just in it for the money." Honestly, if you're frustrated about costs, that frustration should be directed at the insurance system. Insurance companies make it incredibly difficult for physicians to get fairly reimbursed for the care they provide. The system doctors have to work within is the problem, not Dr. Lee. For anyone wondering about insurance, Dr. Lee accepts multiple plans. I have Anthem Blue Shield, and my copay is $50.

I really appreciate the doctor's prompt and professional care. I'd also like to thank Ms Megan for…read morebeing so kind and helpful. The entire visit was comfortable and pleasant. Thank you for such a great experience!

I was very hesitant on going on going to this hospital due to poor reviews. However they were…read moreextremely nice! I appreciate their kindness! They had me fixed in no time and were very precise. I went to get my ear checked up but they even looked for my throat and nose.

I started going here after i moved and had to leave my beloved Dr. Minkus office in Artesia…read more Both HP and Whittier office does need some major remodeling (not dirty just old) and the family works front desk, so they can be a little rude (snotty) and not on top of things, after all its not likely they will be fired if they don't do their job. Thats why i gave 3 stars. (0 stars for front desk and office and 6 stars for Luis and Teresa Tincopa) Dr Tincopa and Teresa, NP make up for the rude front staff, although I'd wish they would address it with the staff because it is a turn off. Both are very knowledgeable, and unlike most drs where you leave feeling unheard and thinking their diagnosis may be wrong, I am always happy with the care and treatment they have provided. They provide walk in appts and if your a cash patient, they have very good prices.

SAVE YOUR TIME. This place is terrible. I have to wait WEEKS for my medication that I need to…read morefunction. I call and call begging them to send the prescription and apparently it's too hard for them despite knowing I cant operate daily without it. Also, I can an appointment at 11:30 and they won't be ready for me until 1 which crazy. Also the lady isn't even a doctor shes just a nurse practitioner AND I haven't seen the actual doctor of the clinic EVER. DON'T COME HERE.