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    Sonus Hearing Care Professionals

    Sonus Hearing Care Professionals

    4.8(19 reviews)
    2.5 mi

    I was A little nervous at first, receptionist made me feel very calm, and took my information, I…read morefilled out my papers. The test was quick and I was sitting in front of the Dr. in no time at all. My wife thinks I'm going deaf, but my doctor told me that I'm above average for my age and then I'm doing quite well. My diagnosis was I'm more distracted than I am deaf :-). It was a very pleasant experience. M

    Heartless. Unprofessional. Absolutely unacceptable…read more I never thought I'd have to write a review like this, but what happened today at Sonus Hearing Care in Irvine was beyond upsetting. My 86-year-old father with Alzheimer's and my mother had an appointment with Amy Lopez at 09:30 AM. We were running 8 minutes late -- life happens when you're caring for elderly parents -- but I even called 5 minutes before to let them know we were on our way. When we arrived, instead of compassion or understanding, the receptionist was laughing and chatting on the phone while I waited. Then, after making me wait another 5 minutes, we were told that Amy Lopez would NOT see my mother because we were late. Do you know what it takes to get two elderly people, one with Alzheimer's, ready and transported to a medical appointment? The effort? The stress? And to be turned away over 8 minutes -- after we called ahead -- was cruel. And to make matters worse, the office was filthy. The floors were disgusting, and the testing room where my mom was supposed to be seen was unsanitary and uncomfortable. As someone who works in healthcare, I was horrified. Compassion and dignity are the foundation of patient care -- and this place has neither. If you care about your loved ones, do NOT bring them here. Especially not to Amy Lopez. Patients deserve better. Elderly patients deserve much better.

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    Sonus Hearing Care Professionals
    Sonus Hearing Care Professionals
    Sonus Hearing Care Professionals

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    Hoffmann Audiology - Our hearing care team (right to left): Dr. Chris Hoffmann (Doctor of Audiology) and Noel Hoffmann (Licensed Hearing Aid Dispenser)

    Hoffmann Audiology

    5.0(32 reviews)
    2.8 mi

    My profession is closely related to audiology, I am a business owner, and I am also a 20 year user…read moreof hearing aids. The summary of my experience with Dr. Hoffman is that she is 200% more diligent, effective, and communicative as my previous four assessments. I love my new aids, and continue to tweak them for maximum comfort and support. There is a certificate on the wall behind her that is awarded to a small portion of audiologists by the professional association of audiologists for outstanding knowledge and contributions to the field. Her individual attention and support would have informed me of this even without the certificate, but it's nice to know my opinion is shared!

    Dr. Chris Hoffmann comes through again. A recent hearing test showed that my hearing had…read moredeteriorated and it was time to upgrade to a new pair of hearing aids. The recent innovations with the amazing fast computer chips and AI have transformed the newest generation of hearing aids and Chris suggested the top tier Oticon Intent 1 hearing aid as the finest hearing aid for my needs. Dr. Hoffmann used the personalized protocol to make fine tune adjustments that really bring all the benefits into focus. When it comes to hearing aids, little details are very important. I'm a returning customer & I always recommend Chris because she is passionate about achieving outstanding results for those with hearing difficulties. She concentrates on all the many critical details in order to get excellent results for her patients.

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    Hoffmann Audiology - Dr. Chris Lin Hoffmann, MS, MA, AuD

    Dr. Chris Lin Hoffmann, MS, MA, AuD

    Hoffmann Audiology - Reception Room

    Reception Room

    Hoffmann Audiology - View from Barranca Post

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    View from Barranca Post

    HearUSA - in ways reminds me of  two men Peter and Andrew that are an example of how we should strive to treat &put others first without being asked.

    HearUSA

    4.5(8 reviews)
    6.1 mi

    I went into this business, not knowing what to expect. Sitting in hobby I find that the person…read moreworked in there. Her name was Nicole. Very customer oriented, especially with the older customers. Unbelievable how patient she was. During my testing process I find her to be extremely professional and honest. That is exactly what I was looking for. This is a location. I would highly recommend. Thank you, Nicole for the fantastic experience.

    7 STARS! Superlative customer care by office manager Peter! Andrew's extraordinary & endeavoring…read moredetermination to provide care by far unparalleled. They raise the standards & are true examples to be followed for hearing aid device specialist centers. These are brilliant gentlemen who honestly deserve much more thanks than I could find the words to express. If you or your loved is in need of hearing aids there is no better place to go. It's obvious that Hearing USA is a company superbly represented by their staff here. I can say this, anyone who wants to be sure before deciding if you or loved one will choose HearingUSA ...I have been going here for time now from regular adjustments hearing aids cleaning servicing. Every time I've stepped in those doors. Peter always has a warm welcome & treats me like family. And it's not just me he is sincere a professional genuine I see he is this way with everyone and every single time when I'm there early waiting for my appointment. Truely whatever and however these young men can do go out of way, above and beyond without me ever once asking Peter and Andrew has done so. Choose Hearing USA if you expect nothing less

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    HearUSA - Pray about this decision you are making. I wish you well.

    Pray about this decision you are making. I wish you well.

    HearUSA - A discreet option that is suitable for most hearing losses.

    A discreet option that is suitable for most hearing losses.

    HearUSA - The newest rechargeable device on the market by a reputable company: Siemens.

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    The newest rechargeable device on the market by a reputable company: Siemens.

    The House Institute Hearing Aid Centers - Orange

    The House Institute Hearing Aid Centers - Orange

    3.9(8 reviews)
    5.4 mi

    I have been going to Dr House for at least 8 years. He is always kind compassionate and…read morethoughtful. Some Dr's wanted to do a surgery which may not improve my hearing, He suggested I try a hearing aid and it has helped improve my life. The team who sized and adjusted my hearing aid helped me whenever I need to. Front office staff are very professional. Highly recommend the team.

    I am completely disappointed with the House Ear Clinic. Dr. House performed a mastoidectomy on my…read moreleft ear 3 months ago. I've had a constant staph infection in that ear since the surgery and had to actually ask him to perform a culture test at my last appointment in order to get an appropriate antibiotic to clear it up. He reluctantly took a specimen and was clearly annoyed that I had to tell him to do it. Each and every appointment is extremely rushed and he doesn't like to answer questions about my condition or the course of care. This pissed me off to the point today that I actually walked out of the office and asked my primary ENT Doctor for another referral. Furthermore, his office manager is one of the biggest bitch's I've ever come across in the health care profession. For example, today while I was in the waiting room at their Orange office location I overheard her complaining to another front office employee about a patient in an extremely unprofessional way. I would not recommend this clinic to anyone. 1 Extremely poor patient care and communication. 2 Dr. House should retire as he is either in his late 60's or even in his early 70's. That alone should have been enough for me to seek another ENT surgeon. 3 his front office manager is a complete bitch! Look elsewhere.

    OC Physicians' Hearing Services - Our team of experienced audiologists are here to serve you.

    OC Physicians' Hearing Services

    2.2(10 reviews)
    4.4 mi

    I got a referral for John Coleman. I called to schedule an appointment after I received the…read morereferral paperwork with my Authorization #. They do not pickup, they call you back several hours later. When Giulianna called me back, she did not want my Authorization # but instead wanted all the other information. After about 15 questions, she told me that my Authorization was not in their system and I would have to wait a couple of days and call back. I indicated I had the Authorization in my hand and if she couldn't access it, would she call me back. Giulianna said NO. I waited a week and called back. The same routine, they had to call me back several hours later, when it was convenient for Giulianna. We went through the same 15 questions, even thought I had the Authorization #, at which time Giulianna said the Authorization was still not in their system and that I would have to call back again. I asked to speak with a Supervisor, Giulianna indicated she was in charge. This is no way to run a business, I filed a complaint with Optum and requested another provider. I do not recommend.

    Dr. Niavarany is a wonderful audiologist and I highly recommend her. She is kind, personable and…read moreknowledgeable. I appreciated how much time she spent with me not only choosing the right hearing aids for me but also in programming the hearing aids. She used Real Ear Measurement (REM) to properly verify my prescription and we had a couple of follow up appointments to tweak the fine tuning. In addition, the receptionists/schedulers are very polite and efficient.

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    OC Physicians' Hearing Services - Dr. John Coleman, Audiologist and Owner of OC Physicians' Hearing Services

    Dr. John Coleman, Audiologist and Owner of OC Physicians' Hearing Services

    OC Physicians' Hearing Services
    OC Physicians' Hearing Services - We have five locations throughout Orange County.

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    We have five locations throughout Orange County.

    HearUSA - hearingaidproviders - Updated May 2026

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