Excellent staff and service after the sale . I highly recommend them to check your hearing and…read moreprovide you with any needed hearing support

Excellent service starting from the front desk and all the way through the process…read more I was seen by Dr. Abolhosseini, who was friendly, professional and very knowledgeable. He explained everything perfectly and answered all my questions. I was impressed and pleased by the fact, that they did try to sell "the top of the line," but very expensive product, unlike another place I've visited before... Hear USA is a large company and I don't know much about the rest of their locations, but the one on 12791 Newport Ave. in Tustin CA is very good!

Excellent facilities for a proper ear exam and isolated hearing test. Good news was that I did not…read moreneed a hearing aid. Professional andcustomer-first environment. Thank you!

Dr. Hoskins still rocks. So kind and professional. She helped me troubleshoot my device over the…read morephone and it now works great again.

Something is very wrong with how they manage insurance at this office…read more Confirmed in advance with my insurance company that Dr Oh is covered in network with my plan. Had PCP send referral, also stating Dr Oh is in network. Called and scheduled an appointment and all seemed fine. Show up to the appointment and the receptionist claims there is no referral and she starts calling the instance company at the time of my scheduled appointment. Why isn't the confirmation of a referral done prior to the visit? Decided to walk out and go somewhere else. What a horrible experience.

Called to verify that Dr. Charles O was in my Cigna insurance network work before i setup the…read moreappointment and the personally verified my Cigna insurance information and said that the Doctor is coverage in the network. But 2 days before the appointment, the office person called and claimed that my Cigna insurance for Dr. Charles in not in the network. They checked the information before making the appointment and to wait till 2 days of the appointment to claim my insurance doesn't cover the appointment. Seems like a scam for this Doctors office. Will never use this Doctor.

I cannot imagine getting hearing aids anywhere other than Costco. Their prices and level of…read moreservice are hard to compete with

We received exceptional care from Francisco. The quality of the diagnostics and hearing aid…read moreproducts are excellent. Plan ahead to make an appointment. We went to the Costco in The District in Tustin. The price is reasonable and the service is great! Highly recommend for anyone getting their hearing checked and purchasing hearing aids.

I highly recommend Lori Esposito to anyone in need of a high quality, professional and caring…read moreaudiologist. I am so fortunate to have chosen her practice for my hearing aid needs. She was so incredibly patient as I trialed several top brands before making the best choice for me. She truly cares about her customers and won't be happy with any thing less than your total satisfaction. Thank you Lori!!!!

cannot say enough good things about Lori Esposito at Accurate Hearing Aid Center on Beach Boulevard…read morein Huntington Beach. She is caring, compassionate and very talented. I started wearing hearing aids about three years ago. I was told by my original audiologist that I have a very narrow left ear canal with a sharp, tight turn. He fitted me with the smallest dome he had, but when he inserted in my ear, it was just too painful to wear. He put an extra wire on the hearing aid which enabled me to wear it while it rested just outside the ear canal. It wasn't great but was better than nothing. I always worried it would fall out of my ear and I'd lose it. I was told a custom ear mold would solve my problem. Late one Friday afternoon, my audiologist put the mold material in my ear. I don't know if it was left in too long, or because of the shape of my ear canal, but the material hardened in my ear and he couldn't pull it out. Since my ENT's office was closed, I went to the ER, and they were also unable to pull it out. It was so painful when they tried! On Monday, I went to my ENT's office where his PA attempted to remove it. It hurt so much that I was near tears. About a week later, my ENT surgically removed the rock-like material that was about the size of a marble. For two years, I wore the hearing aid resting in my ear held with the wire. I was afraid to try another custom mold. I decided to change audiologists and I met Lori. I asked if she could make a mold that would hold the hearing aid in place but not inside my ear canal. After hearing my story, she seemed a little reluctant to take me on. But she said she really wanted to help me and she thought she could do it. She did it! The custom mold fits perfectly and painlessly. It does not fall out. I can hear so much better. I couldn't be happier. Lori is the best! I highly recommend her!

I was A little nervous at first, receptionist made me feel very calm, and took my information, I…read morefilled out my papers. The test was quick and I was sitting in front of the Dr. in no time at all. My wife thinks I'm going deaf, but my doctor told me that I'm above average for my age and then I'm doing quite well. My diagnosis was I'm more distracted than I am deaf :-). It was a very pleasant experience. M

Worst experience I've had with a company! I confirmed my appointment multiple times both via phone…read moreand by email as I was instructed. Thankfully I called the day before my appointment to confirm again because I was told my appointment was never officially scheduled and the time was no longer available! The office also told me they take my insurance but later backtracked and said they don't and that I'd need to talk to my insurance because Sonus didn't understand my referral...I talked to my insurance and they were confused what the issue was! I kept calling Sonus and was on hold and had to get call backs all day and they finally admitted it was their mistake and there was no issue after all! Because of all of this, and my urgent need for a hearing test, I had to drive 2 hours away somewhere else. Sonus Irvine absolutely wasted a full day for me and forced me to drive so far away. Absolutely never trust this office for an appointment! It is mind blowing that they did not know how insurance or referrals work and it took them so long to finally admit everything was in order on my end.

Great experiences, with Dr. Hoffman and staff. My questions and needs were answered and met, and…read morethe customer service is first-rate, before and after I purchased hearing aids. My new ENT also thinks very highly of them. I absolutely recommend this office if you're looking to purchase new hearing aids.

My profession is closely related to audiology, I am a business owner, and I am also a 20 year user…read moreof hearing aids. The summary of my experience with Dr. Hoffman is that she is 200% more diligent, effective, and communicative as my previous four assessments. I love my new aids, and continue to tweak them for maximum comfort and support. There is a certificate on the wall behind her that is awarded to a small portion of audiologists by the professional association of audiologists for outstanding knowledge and contributions to the field. Her individual attention and support would have informed me of this even without the certificate, but it's nice to know my opinion is shared!

I went into this business, not knowing what to expect. Sitting in hobby I find that the person…read moreworked in there. Her name was Nicole. Very customer oriented, especially with the older customers. Unbelievable how patient she was. During my testing process I find her to be extremely professional and honest. That is exactly what I was looking for. This is a location. I would highly recommend. Thank you, Nicole for the fantastic experience.

7 STARS! Superlative customer care by office manager Peter! Andrew's extraordinary & endeavoring…read moredetermination to provide care by far unparalleled. They raise the standards & are true examples to be followed for hearing aid device specialist centers. These are brilliant gentlemen who honestly deserve much more thanks than I could find the words to express. If you or your loved is in need of hearing aids there is no better place to go. It's obvious that Hearing USA is a company superbly represented by their staff here. I can say this, anyone who wants to be sure before deciding if you or loved one will choose HearingUSA ...I have been going here for time now from regular adjustments hearing aids cleaning servicing. Every time I've stepped in those doors. Peter always has a warm welcome & treats me like family. And it's not just me he is sincere a professional genuine I see he is this way with everyone and every single time when I'm there early waiting for my appointment. Truely whatever and however these young men can do go out of way, above and beyond without me ever once asking Peter and Andrew has done so. Choose Hearing USA if you expect nothing less

I have been going to Dr House for at least 8 years. He is always kind compassionate and…read morethoughtful. Some Dr's wanted to do a surgery which may not improve my hearing, He suggested I try a hearing aid and it has helped improve my life. The team who sized and adjusted my hearing aid helped me whenever I need to. Front office staff are very professional. Highly recommend the team.

I am completely disappointed with the House Ear Clinic. Dr. House performed a mastoidectomy on my…read moreleft ear 3 months ago. I've had a constant staph infection in that ear since the surgery and had to actually ask him to perform a culture test at my last appointment in order to get an appropriate antibiotic to clear it up. He reluctantly took a specimen and was clearly annoyed that I had to tell him to do it. Each and every appointment is extremely rushed and he doesn't like to answer questions about my condition or the course of care. This pissed me off to the point today that I actually walked out of the office and asked my primary ENT Doctor for another referral. Furthermore, his office manager is one of the biggest bitch's I've ever come across in the health care profession. For example, today while I was in the waiting room at their Orange office location I overheard her complaining to another front office employee about a patient in an extremely unprofessional way. I would not recommend this clinic to anyone. 1 Extremely poor patient care and communication. 2 Dr. House should retire as he is either in his late 60's or even in his early 70's. That alone should have been enough for me to seek another ENT surgeon. 3 his front office manager is a complete bitch! Look elsewhere.

Dr. Niavarany is a wonderful audiologist and I highly recommend her. She is kind, personable and…read moreknowledgeable. I appreciated how much time she spent with me not only choosing the right hearing aids for me but also in programming the hearing aids. She used Real Ear Measurement (REM) to properly verify my prescription and we had a couple of follow up appointments to tweak the fine tuning. In addition, the receptionists/schedulers are very polite and efficient.

Zero stars!! Made an appt and they asked for my cell to confirm the appointment. The day arrives…read moreand I go to the office. I never got the confirmation text. I get there and they tell me the doctor is a no show. I work! I take time off to make the appointment. They tell me- we have you seeing someone else. I said, "Who?" They give me the name and it's not even a doctor. A student! If I wanted to see someone other than I doctor, I might as well gotten better service at Costco. And the front desk people were super uncaring. DO YOURSELF A FAVOR AND DO NOT COME HERE!!!!