Rude snippy employees. I had the hearing test done, then decided to come back and try the two hearing aids that I liked before making final decision. They will only let you walk around the store and all you can hear are shopping carts, so I went back to try the other one and they informed me that it had been three days over the six months since the hearing test and I would have to do the lengthy hearing test all over again, "That's the protocol", she chirped. So why wasn't I informed that the entire hearing test had to be redone when I called and made the appointment, or they could have suggested an earlier date that fell within their protocol, since it was just a matter of a few days? I was ready to buy but now I'll go somewhere else. Idiots. read more