reliable for the most part, but sometimes the order don't be right. i do like those mmmm, tots. i be ordering the ocean water without the blue syrup. just regular coconut water read more

Unfortunately service here is slow if you order on their app. The first time I ordered on the app, it took 20+ minutes for my food to come. I thought it was maybe just an off day. I decided to try and order again today on the app and it said it would be ready around 7:28. I checked into the stalls around 7:30 and after not receiving my order after 20 mins, I decided to call and ask about my order. It was finally brought out at 8:07 PM(37 mins after I first checked in!) Workers seem nice but no apology for the wait or anything :/ read more

Giving sonic three stars only cause they have my favorite guilty pleasure ( Diet cherry limeade ) and their ice cream and shakes are really good and for the most part of service is fairly fast. The hot food on the other hand is barely edible. I have not had a good experience anytime. I've ordered any hot food so now I just stick to drinks and ice cream when I visit. read more

The prices just keep going up here and the quality down. My teen asked to go for a shake and grilled cheese so I decided to try their wraps. Both the wrap and shake were not worth the price and extremely disappointing. Sonic used to be a fun reasonably priced treat but not anymore. We go out of our way to get to a Sonic but it's just not worth it anymore. read more

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I was craving desserts, so I decided to try Sonic again after 4 years. I ordered a cheeseburger, fries with honey mustard, and an Oreo cheesecake shake. I went in the late afternoon, and the service was quick, probably because it wasn't busy. The burger was okay, it was a bit on the wetter side, but still worth trying. I really loved the fries with honey mustard, though! The Oreo cheesecake shake was super sweet, definitely a sugar rush but hey, it's dessert. There are still so many desserts I want to try next time. The server was nice, which made the experience even better. read more

Sonic Drive-In - Burgers Near Me - Santee, California

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Stopped in and got double burgers for 1.99 on a Monday deal. They were good. The staff was professional and polite. They made sure all my order was there it was hot and wonderful. I will be back. I used there drive thru to get my order it's was fast and they went above and beyond. Thank you. For now I give a 4 star. read more

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This location never fails to mess up my orders, used to be a solid place, needs new management because the ones here aren't doing their jobs right read more

HORRIBLE service, girl scheduled 07/23/25 on her graveyard shift has an attitude problem. (dark brunette for the manager reading) didn't get the order right, waited an hour for the food. ridiculous. Update: props to the manager, the one star of this review goes to him for actually refunding and being well mannered read more

I ordered ahead (not from that particular area) and when I placed it I said yes be ready in 5 minutes only to realize my maps said it was gonna take me like 15-20 minutes to get there! I called right away and told them I was sorry and if they could maybe wait and they told me they could delay it for me! As soon as I got there and checked in so they could bring it out, miss girly was so so sweet and she told me she just had them make it once I checked in so the food was nice and hot ! I appreciated her a lot! Online they said ranch was out, but girly came thru and had ranch for me!!! The best! So thanks again! I just didn't get her name sorry! 10/10 sonic fries are the best hands down read more

Don't waste your time or money here. Ordered a drink thru the app and after waiting for 20 minutes and watching car after car go thru the drive thru I walked up to the front and used the order screen to ask how to cancel an in app order. The employee that answered says give me a minute. They came back on to say that it's been refunded. When I tried to give them the stall I was waiting at they said they already knew which one. Now if only they would refund me for the time I've waisted. read more

I've always been a big sonic fan. Was really happy to move to Santee and see that there was one just a couple miles for me. But I have to say, this place is consistently disappointed at last. Been there approximately three years ago they serve me on onion rings that were still frozen inside. Didn't go back for a long time but last night wanted a burger thought I'd give sonic another chance. Pulled in there were only two cars in the bays, yet I waited 15 minutes before anybody answered and actually took my order order. Placed food brought out ice was completely melted in my Coke. They forgot my sauce for my onion rings and I just decided to pull out and come home and eat. The burger was completely over salted crumbling apart and in edible. I will never go back read more

I would give Sonic five stars easily.. but for over the past month or so They have not been taking mobile orders or app orders. These mobile apps offer loyalty rewards program benefits that we really need especially with today's economy. I want to give five stars, let's see if we can get mobile app orders back up and running ? Shout out to the excellent quality service and customer care there. read more

Yesterday Sonic had to buy one get one on foot-long chili cheese coneys, which is a great deal if you like those counties which I do. So I ordered three chili cheese Coney's, and got three chili cheese Coney free. I always use the application to order my food, which is what I did in this case and when I arrived and checked in, it was several minutes before I got an acknowledgment, and someone was supposedly on their way with my chili cheese coneys. After they acknowledged that they were on their way, I ordered a large order of fries to be paid in cash. And then we sat and waited and waited and waited. I finally pushed the button again and asked what was the holdup. I was told that they were very busy and trying to catch up. But that didn't explain why they said our fries were on the way, and Daisy was bringing them, and she didn't show up immediately or pretty close to immediately since it's about 20 steps to the door. She finally showed up. I handed her a $20 bill and a couple of dollars for a tip as she said she had to go back inside and would bring us the change for the fries. This sort of service is unacceptable even if they're busy, if they're this busy, then they should have more people working, which is probably what the problem is. Three stars today, you guys need to fix these issues. read more

Sonic Drive-In - Two Chili Cheese Coney - Burgers Near Me - Santee, California

We decided to get some comfort and have a little drive. It was my first time at Sonic so I was taking it all in. We got some hotdogs and tots. The credit card scanner didn't work so I had to pay when the food was brought up. It was a cool experience, except the confining space in my car. read more

Sonic Drive-In - Burgers Near Me - Santee, California

App changed way to charge for 50% off slushes/drinks. Before it used to auto apply discount. Now you have to enter promo code. (Who knew?...,apparently not me.) I pointed out billing overcharge to car server who promptly got the mgr (Anna). Anna came directly out, explained the change and corrected the issue. GREAT SERVICE! Car server and Mgr were tops. read more

Worse food I've ever eaten! And so outrageously priced fir awful food. Soggy fried pickles! Had to throw away! They charged me 50 cents for extra pickles and for my ranch ! They advertised on tv 1.00 smash burgers! Lies! Never ever will return. Barf Texas had good ones read more

I rarely come to this sonic, yet..every time I do, the staff has such a nasty attitude, and speaks so disrespectfully to customers. I understand if someone is having a bad night/ going thru it, whatever...but when people are being polite, patient, and respectful to you, you don't talk to them in a passive aggressive, negative manner or attitude. It's not only unnecessary, but just so rude. I don't know her name but she works nights apparently. read more

Chris was patient when my card declined because I gave her the wrong card. I Appreciate her kindness

This location always has their mobile order turned off. Sometimes they say it's because of wifi, others say it's corporate. The employees are not consistent with reasoning. It's frustrating because we can never order the deals on the app. No other locations have their mobile order off this much it's almost daily. read more

One of the worst drive thrus I've been to. Waited 10 minutes to try to order while everyone else had ordered and left. Finally pulled up to the window to try to order and was told they saw me waiting but didn't say anything. Finally got my drink and it tasted like carbonated water. Inside wasn't the cleanest with spills on the counters and workers walking around on their phones. Been here a few times before and it's been pretty bad so definitely avoid it if you can. read more

I was a bit disappointed with my order. I ordered five items, and three were either wrong or .. wrong. I ordered chili cheese fries, I got chili cheese tots, not a fan of tots, too salty, ordered large cherry limeade. I got a medium. This is my ultimate favorite drink. Lastly, I ordered an item on their menu board. They didn't know what I was talking about and said they didn't have it. They took the liberty of creating a close version of what they were advertising. I asked them to cancel it because the fritos were the best part of the item. They did not have any fritos. Even though the drink is a medium and was gone quickly. It was yummy. read more

Sonic Drive-In - My cherry limeade and my dashboard - Burgers Near Me - Santee, California

Pros: * Great fast food joint; they do what they say they will do * Delicious food; recommend Reeces sonic blast & mozz. Sticks * Fast drive thru * Nice employees Cons: * N/A Extra: * You can sit down at tables at the front instead of in your car read more

i purposely order in the app so that i don't have to sit & wait in the long lines of the drive through. my order isn't anything big, just a slushy & small chicken sandwich, but i still waited for 30+ minutes for my order when every single other person around me was served. this is actually crazy. read more

Went to Sonic in Santee this afternoon. Pulled up in one of the bays and pushed the button to order. No one answered. Pushed it again. Still no answer. After the third try i gave up and went to leave. An employee was getting picked up and his ride just decided to stop in the lane and cars backed up. Then another employee (a female) who had just gotten off work got into her car and drove away yet she stopped next to another car that was right in the exit. Are you kidding me??!! read more

We ordered 1 cheeseburger, 1 bacon double cheeseburger and 1 Peanut Butter milkshake. What we got 1 cold cheeseburger (like out if the fridge cold) 1 cold double cheeseburger with no bacon and fridge cold as well. The kicker was a melting Banana milkshake not Peanut Butter!! We waited nearly 30 minutes for this nasty food. I used to love Sonic but I would not eat here again! I had to rate at least one star to even get this review done read more

Let's get things straight.. I love a good ocean water and some chili cheese tater tots don't get me wrong. BUT the service here is the most awful and longest process I have ever been through. It takes longer in the drive through than it does at the line at the DMV. I would honestly rather never drink another lip smacking ocean water then go here and endure another 30 min wait in there line. On top of that specifically rachel who works there is executional rude. I would not recommend going here there's always bugs and the restrooms are always gross. Not a well kept facility whatsoever. read more

Low review is only because you can never order off the app. Using the app makes meals a little more affordable and I appreciate that. We contacted this store snd they are doing nothing to remedy it. They claimed it had something to do with their WiFi. Which, living in Santee I understand this, but we used the app to order up until a couple weeks ago. I almost thing the management does not want to honor the specials that are found on the app. read more

So everyone knows sonic is slow and even if you use the app they take 15 mins minimum to bring your food out. I liked one of the gals serving at this location she was on skates working a late Sunday night - very sweet, attentive to the fact that our order hadn't come out yet, I appreciated her. But I don't normally have any issues with my order like I did with this location. They didn't have the promo shake (churro), they didn't have a butterfingers blast even though it let me order it, they didn't include the condiments we requested and the utensils for the blast that ended up being a big issue. Certainly not my favorite location read more

First off, the drive through took 20 min for 2 cars. Secondly, while i was ordering the lady was extremely rude. Third, my order was completely wrong. Fourth, forgot to give me my card and reciept back (yes this is my fault) but having to go back with 2 little ones in the car was a pain. Fifth, my food was undercooked...not good for a pregnant woman. Never going here again. read more

Sonic Drive-In - Undercooked corn dog - Burgers Near Me - Santee, California

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First off, the line in the drive through wasn't even moving for 10 mins. Plus, the worst part was that it was at 9:15 pm at night. It was completely empty. So we ended up doing the parking drive thru. It took them so long to respond to me when I was the only one there I clicked the button 3 times because the light kept going off. The 3rd time the lady answered and was super rude and I felt rushed she was like "is that it"? My chili fries were not even full and the two shakes I ordered ended up being wrong. She literally cut me off on the last thing I said and I couldn't even tell what I wanted. I ended up trying to call them when I got home and they just kept hanging up on me. What the heck is wrong with this place ? read more

Sonic Drive-In - Burgers Near Me - Santee, California

The worst service ever. We pulled up To the drive through to order and there was no answer. We repeatedly said "hello?" "Excuse me?" And still no answer. We pulled up to one of the car ports and pressed the button and still no answer. Finally my husband got out of the car to order and he was being ignored. The girl who ended up taking the order had an attitude, was rude, and short with him while trying to order. When he tried to ask questions would roll her eyes. It took us over 45 mins there to get food. I understand if they were short staffed and maybe overwhelmed but being rude to customers is uncalled for. Simply stating we'll be with you in just a minute would have changed everything about the experience. We hadn't been to sonic in awhile and it sounded like a nice change... now I don't see us going back any time soon. read more

Many complaints. First off, I tried multiple times to order through the mobile app and it kept rejecting it over and over again. I am not sure if it was turned off or what because I could order from other locations. Rough start, then I go and try to order in the window location where you press the button and they answer you. Nobody answered me? I sat there waiting for 30 minutes and nobody answered me. Worst customer service I have ever experienced which is so sad because I was looking forward to getting Sonic all day. read more

Not too good Not cooked well, barely warm Some items are too salty Drinks are usually good read more

I don't even know where to begin. I've never been a fan of Sonic's food. I thought enough time had passed where I told myself I should give them another chance. I was wrong. Dead wrong. I got a chicken sandwich and the lettuce was rotted. Didn't notice this until I bit into the sandwich and wondered why it tasted so horrible. Opened up the sandwich and realized the lettuce looked like it was spoiled. The chicken looked like it was left under a food lamp and it was forgotten about for a week. It was awful. I couldn't even stomach one bite. I threw the whole thing away. The only thing sonic has going for them, is their drinks. This experience just reinforced why I never buy food there. read more

This sonic is great for little dates to hanging out or just grabbing a quick meal. From the cheeseburgers to the footling hot dogs it'll satisfy your needs. The flavor of the food is great especially the tater tots and the mozzarella sticks being golden crunchy. But there are some issues with this sonic particular. Lately the food has been a hit or miss with both the quality and flavor. Sometimes the tater tots are bland and taste greasy and I find this to happen with the mozzarella sticks as well. And sometimes the burgers are smashed and just don't taste all that great. Service wise the workers don't use roller skates anymore when you're in a car port and I find myself to be waiting about 10-15 minutes for my order in the car port. When I do get my order it tends to be wrong at times such as no ranch when I asked for some to asking for a garlic burger but I was given a normal cheeseburger instead. I'm giving this sonic three stars with a lot of negative feedback I just gave them only because it didn't use to be like this. Noticing the same workers doing their job and just one worker running out the orders it seems they're short staffed. The staff is very friendly and cooperative. With just a bit of patience you'll get a great experience at this sonic and I hope they return to their full potential. read more

Food is sub par. Don't remember much more than that. We tried it many years ago and have never cared to go back since. The novelty of eating in your car is over rated. read more

Mold on my chilli cheese dog also asked for extra pickles on my burger and they gave me 2 read more

Sonic Drive-In - Burgers Near Me - Santee, California

Friendly staff. Order through the app and you get half off slushees all the time. The food is average, nothing out of the ordinary. They're a little over priced for the quality of the food. Their slushees are always on point though. Overall come for the milkshakes and slushees! read more

Ordered 3 drinks and a French fries and popcorn chicken for $32 and waited 50 minutes. Food wasn't even hot. Drive thru was semi busy so went to the car ports where not many were full. People got there after me got their orders before me. Never going back read more

The only reason I am giving this 5 stars instead of 2 is because of Brayden. There was something wrong w the intercom system and we had been waiting for 40 minutes to have our order taken. Brayden saw we were upset and came to take our order manually, he was apologizing and offered us a free drink. While 3 other employees were sitting at a table on break he was not only being extremely helpful but when he was delivering to other cars he was just happy! On a night where they were so busy and it would have been easy to be stressed he did everything he could to not only help but be helpful with a smile. He knows customer service and he save what was a negative experience. Food is decent, the wait was horrendous, but once he brought our food both my husband and I commented how hard he was working! read more