I recently donated blood and was given a coupon for a free Jersey Mike's sandwich that said that it was valid at any San Diego County Jersey Mike's location. I walked into the Santee store to redeem it and the employees told us that the franchise owner explicitly told them not to accept any free sandwich coupons I don't understand how a franchise owner can opt out of taking Coupon issue that clearly should be valid sounds like the owner should start an independent sandwich shop so that they don't have to follow corporate rules. read more

Entered for a fast order pick up. Ordered 2 sandwiches and were made perfect as asked. They had my favorite rosemary park bread. 1 less star because I had to ask for my receipt read more

I usually get a Club Supreme but while craving a cheese steak and trying another location that turned out to be closed headed here instead. I have to say, while I do enjoy the Club Supreme (sans bacon) Mike's Way the cheese steak is not that great. I am not impressed. It is reminiscent of the flat subs from Subway. I will not ne ordering the cheese steak anymore. Better to stick with what I know is good in this case. read more

This is the second soggy sandwich I've gotten in a month. I get home and the bread is already wet all the way through. The lettuce on the sandwich gave it the texture of a horsehide boxing glove . Maybe it was a bad month for tuna. I'll give it another go of perhaps a different sandwich. Very disappointed. read more

Did a pick up order today. I had the portobello mushroom sandwich with Swiss cheese. No protein. But this may be the first non protein sandwich I have eaten that was filling, delicious, and somewhat healthy. That sandwich may be one of my go to sandwiches from JM. This JM is in a well kept plaza with parking spaces. read more

This location has been one our go to locations when we're too tired to cook and just want something to eat at home. Even though staff may come and go they are always friendly and quick. Best of all I've recently discovered you can get a salad there, they call it a bowl. Soooo yummy! Thanks team! read more

I haven't been inside a JM in years. Went in and greeted friendly. Order the tub salad and went to check out. Sawyer helped me log into acct, explained how to use my points, She was amazing:) read more

Great food and service. Very fresh sandwiches fixed to your liking. Never disappoints

Love the fresh made sandwiches everytime. The staff is always friendly and quick to make an order. I love it Mikes way!

my daughter drove me to pick up an order for friends that are moving. I ordered a sandwich for myself as well. I pulled my sandwich out of the bag when I delivered the bag to our friends. once home, I realized that they had mislabeled the sandwiches. I don't eat pork, and this was a sandwich filled with Italian meats- all made with pork. I called the store and told them the situation and asked them to credit my card with my sandwich since I cannot eat it. They told me since the sandwiches were made correctly, that they cannot do anything to help me. Even though they were mislabeled, and that was their fault they cannot do anything to fix their mistake. The person I was on the phone with was disrespectful and was of absolutely no help. So, the sandwich is going in the trash and I will never be going back there. read more

I ordered two sandwiches. I had an eight and a nine the girl that was taking the orders. Tried to tell me I ordered both eights which i did not because i cant have ham! instead of making me a new sandwich the girl takes the ham off with her hands and put the roast beef on the sandwich. Absolutely unacceptable and disgusting not to mention that's not good for people with food allergies. read more

Great food great service ! And my order was done to how I specified everything which is a good thing! The food was great and delicious! And the service was great too. Definitely recommend Jersey Mike's if you want a sub read more

I was given no topping on both of my sandwiches when I ordered food to my work. It had meat cheese and bread, nothing else. They did a horrible job and resolving the issue and I will not be ordering from them again. read more

Jersey Mike's Subs - ##7 Turkey and Provolone - Sandwiches Near Me - Santee, California

Fresh food and great service. I love using the app to order for pickup. The staff are great and always have my order promptly waiting. The sandwiches and bowls are great with lots of variety. I noticed they recently added some new bowl options for those that like to cut carbs. This is my go to when I'm in a hurry, the kids are hungry, and I want good tasting food. read more

Let me be brief and to the point...We LOVE this place!!! The service is GREAT. There is a very positive atmosphere and attitude from ALL the folks who work there. The food is ALWAYS delicious and the subs are jam packed with the ingredients! Don't know why it's taken me this long to do this Yelp review! Guess I was just enjoying our Regular #9's on Rosemary Parm done Mike's way WITHOUT the mayo but yes on the bacon and add some pickles! What?! I wasn't brief?! Well, to be honest and to the point, if you live near this location, give it a try! It will truly be worth it for you! Enjoy read more

Not sure why this location doesn't have the best ratings. Two young girls were working behind the counter, both were very friendly and helpful. They took my order, sandwich was full of meat and loaded with veggies. They got it right and made both sandwiches with care. Typical jersey mikes go to for me. Quick, fast and easy to-go staple when I didn't have time to make lunch for work. Can't go wrong. read more

Jersey Mike's Subs - Sandwiches Near Me - Santee, California

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We love their sandwiches. Always fresh bread, rosemary Parmesan is the best. Their service is speedy and helpful. There's a good amount of seating inside the place. We always order through their app. Love getting points for free sandwiches. read more

3/30/23- did an online order for 2 sandwiches. It was at 5:50pm. On lines it states it will be ready at 6:11pm. Just chillin in the car until 6:10pm and will go in. Will take a few photos of the inside this time. Just earned the Duke award for this place. Sweet. More to come. Starting again at 1 star. 2 more for customer service and 2 stars for the quality of the food. Time will tell. See the photos. 6:12pm and they are still working on the order. Told me they will say my name when it's done. We will see. 6:17pm and waiting. Several persons walked in to order. Hmmm. Wonder if they will get their items before me? Ok. It's 6:20pm and I walked up to ask about the status. My bag is sitting there to go and they forgot to tell me. 2 stars for the quality of the food, 1 star for the internet order and ZERO stars for customer service. They weren't that busy to tell me it was ready. My bad was the only one there. A photo when I walked in it was packed and customers walked in and grabbed theirs and out. Couldn't remember 1 bag there and I was sitting there. May not go back here again. read more

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The five stars is really for the ease and efficiency of using the Jersey Mike's app. Our sandwiches were a solid four stars, the app pushed Jersey Mike's to an easy five! Step 1: Download app Step 2: Place order and pay on app Step 3: Go to Jersey Mike's no-waiting-I-already-ordered counter and pick up food. I went to the Santee location. It was that easy. Quick too! I was in the store maybe 20 seconds. Meanwhile there was a looong line waiting to order at the walk-in counter. Upon placing the order the app estimated my order would take 20 -30 minutes. I arrived at the store 10 minutes early and my sandwiches were already bagged and tagged. #11 Stickball Special: Ham, salami, provolone. I chose wheat and customized with double cheese, mayo, lettuce, red wine vinegar, olive oil blend, spicy brown mustard and pickles. #9 Club Supreme: Roast beef, turkey, swiss and bacon. Becky also chose wheat and customized with mayo, lettuce and avocado. We both very much enjoyed our sandwiches. They are not Antonelli's Deli, or Maya's Deli or D.Z. Akins real deli sandwiches, but a quality sandwich nonetheless. My only real complaint is the upcharges are a bit much. $1.29 for extra cheese and $2.29 for avocado. Out the door our sandwiches were $22.56. No drinks, no chips, no cookies. Just two sandwiches. Excellent app, good sandwiches. We'll be back. read more

Absolutely horrible customer service I ordered a giant sandwich asked for half of it with no onion. My friend was highly allergic to onions and there was onion on his first bite and he spit it out. I called them two days ago to complain. Nobody called me back I spoke to a young lady. She wouldn't give me her name. Supposedly she was a manager told me that basically I wasn't getting my sandwich replaced I suggest to everyone to always double check your sandwiches before you leave the store or just don't go there anymore. She tried to tell me that she checked the cameras and there was no onions put on half of the sandwich. And while we were still on the phone the manager hung up on me so sad that's their customer service won't be going back. That's for sure. read more

Didn't get confirmation on order. Ordered again. No message from delivery letting me know the item arrived read more

I've been seeing commercials for Jersey Mike's for a few weeks now and finally decided to try them out. Arrived at this location at about 11:30am and was there less than 10 minutes. I ordered the #8 regular sandwich (Club), chips and a drink. Total came to $14.46 which was a little pricey for just me but prices on everything these days is crazy. The sandwich was delicious, however, not Board and Brew delicious. Jersey Mike's is easily my second favorite sandwich place now. Definitely worth a trip for lunch. read more

While we were waiting for our order to be ready, one of the team members asked another who the sandwich on the counter was for. He responded in disgust and said it was for "the hag." We made eye contact and he clearly didn't think anyone could hear him. Our order was correct and out quickly, but disappointed by what we heard. Very disrespectful and unprofessional. read more

I've been a jersey mikes customer for YEARS! Called in 2 sandwiches and both were wrong. NO meat on my number 7 . Absolutely pathetic! No manager on duty and they didn't give a rats a__. You've lost me as a customer, this Santee store just doesn't CARE! Zero stars read more

Jersey Mike's Subs - Sandwiches Near Me - Santee, California

Worst jersey Mike's I've ever been to! Zero customer service from the children working behind the counter! This location has clearly phoned it in read more

Had to update my review because I had a major issue here last night. Gave management a chance to fix it and I'm left disappointed with the turn out. My husband and I had dinner here last night and we ordered a giant #8. When I got to the cashier she asked if we wanted chips and a drink and I looked over and saw that the ice tea containers were gone. I asked if they had more iced tea in the back to which the girl said, "ya we take them back at 745pm." Weird, they close at 9pm but whatever. I asked her to include two medium unsweetened iced teas. She brings me two iced teas from the back. My sandwich was delicious (that's why I kept some stars on here) but when I'd take a drink of tea while eating my sandwich it kind of tasted weird but I thought maybe it was the combo of the tea with the vinegar as that can happen sometimes. I almost finished my sandwich and about 3/4 of my tea and now I had a drink without any sandwich and I said to my husband, "does your tea taste weird? Something isn't right at all." I handed him my tea and he opened the lid to smelled it and he said "oh God, it smells like sewage!" My husband had only taken a sip of his but I drank almost the whole cup of this crap!!! I went to the front and a guy asked if I wanted more tea, ummm no! I asked if the manager was there and he said he left. I told him smell this and he did and said it smells like tea and I told him BS that smells like sewer water! I asked for his managers name and number so I could call today. I threw away the remainder of my food and drink and we left. Later in the night I got major stomach cramps and I won't provide you with anymore details of that. When I called today the manager was gone but the assistant manager, Emily was in. I spoke with Emily and told her about the events from the night before and she said, "yah I heard about it so we will be sure to have the night shift clean the containers better; sorry about that." There was silence and we hung up. I expected her to at the least ask for my name and number to follow up in case I got sicker or her manager wanted to follow up... I wasn't looking for free food but an offer to replace my drinks would've been nice, but nope... So what she did gain was a unhappy customer who updated her review and will not return again and will share her unhappiness with others. Companies should train their people better on how to deal with not just an unhappy customer but one who you made SICK! read more

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I had lunch here recently while I was in the area. I hear that a lot of people like this place more than subway, I think it all depends on what you're getting! I love the cold subs, but I prefer the hot sandwiches at jersey mikes. My favorite is the big kahuna, which is what I ordered when I was here. It comes with thinly sliced beef, onions, peppers, jalepeneo and cheese. I always add extra jalepeneo to mine for a nice kick. I love the rosemary bread they have and always end up choosing it. The sandwich itself is piled high and comes with plenty of everything. I like to add pickles and that red pepper relish to this sandwich, makes it even better. The service here was great. Everyone was working hard and ready to make whatever you wanted. I don't consider it the best place for a sandwich, but it's fairly decent and still pretty good. read more

Jersey Mike's Subs - Can't go wrong with turkey - Sandwiches Near Me - Santee, California

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On 8/7/23, I was not happy with my delivered oder. I requested no onions, onions were on it. Mayo was supposed to be on the sandwich, no mayo. Had to take the sandwich apart to take the onions off and add mayo. Very skimpy with the meat and bacon... AND the bread was STALE - like it was sitting around for a few days (since it was a Mini sandwich). Never ordering there again. read more

******I have bought Sandwiches there Several times over 4 + years. Service Normally quite Good. ****** Yesterday 9/10/23 the Staff was put to a test at approx 2PM buy When arrogant Individual Wearing his Covid Mask accimpanied by his Daughter (?) He about 40,She maybe 15 (??) ****** His 2 Sandwiches took up the time that possibly 5 Orders might have been put thru. He insisted upon dialogue 2ith e Emplyees at one time directing in Minute detail every tiny Food item included in his Two orders . He was like Kevin Clark on steroids. ******* I was approaching the Boiling point standing behind him as He Sucked up Total attention from the Staff. My oder though Written down was not started until his diatribes concluded and He paid at the Register which was another long Song & Dance. ****** A possible incident/confrontation was in the Works but at age 76 now I'm not the same Guy anymore. ****** My 2 Orders When Finished Finally ate up at least 4 Times the usual time for one Cold/One Grilled Sandwich. Only one other Customer there throughout any of this. ******* I try never to Give a Hard Time to People in any Service Capacity, but this Arrogant self Absorded Loud Bastard was all about himself. He Enjoted the attention. read more

I have been ordering sandwiches online for several months now and have found the quality as good as it is walking in! Give it a try I know you'll be impressed! read more

This Jersey Mike's is amazing. I don't know why it doesn't have more positive reviews/stars. I've gone there every Monday for the last three weeks to get sandwiches for my kids lunch. The staff is always wonderful, the service is fast and the sandwiches are exactly the way I asked them to make them... Never Mike's Way always complicated and always perfect! read more

Great Service but no Cell Service so that sucks. They should have their own Wifi or something for their customers. I will likely use a different store next time. read more

I NEVER get the extras I ask for. Thankfully I'm not charged for them. The Italian needs more oil/vinegar it's way too dry! They appear to ignore comments and customization. I always order online & I always tip and never get what I ask for. Very aggravating! read more

Came here around 1pm today and the girls here have the worst attitudes, and the guys just stand there looking lost. It's wasn't even busy and clearly had ample amount of staff and they can't even greet customers when they come in or say your welcome to a customer that leaves and yells out "thank you!" . read more

I had a serious yearning for a chicken parmesan sub and I was in the area so I decided to try it out here. It was a Sunday afternoon and it wasn't busy when I got in there but quickly filled up while I was waiting for my order. I ordered 2 chicken parmesan subs with chips and drinks. The price was about $20 for the two meals which is an okay price but honestly, I didn't think the food was that great to pay for it again. The subs come with provolone cheese. My husband hates provolone so I wanted to substitute the cheese and was incredibly disappointed to find out the only 3 cheese options are provolone, Swiss, and American. I wound up having to put American cheese on his sub which was dumb. You can't put that crappy cheese on a chicken parmesan sub!!! Also, American cheese just sucks. It is the worst cheese that exists. Our subs were okay. I didn't think any of the ingredients were that special that made me think this sub was amazing. It was just a sub. Overall, I probably won't come back here. I didn't think it was that amazing and there are so many places in San Diego to try. I will go elsewhere next time I want a sub read more

Jersey Mike's Subs - Menu - Sandwiches Near Me - Santee, California

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Hey, it's Jersey Mikes and it doesn't get better than that. Polite, friendly service in a clean store served with fresh ingredients for a great sandwich. read more

Jersey Mikes is ok. I never crave it, but when I have it, it's usually an enjoyable meal. We got some coupons for a buy one get one free so we decided to come down. Walked in and was greeted right away. The dude making my sandwich asked how my day was going and tried to shoot the shit the best he could. There were a lot of dudes working there. I counted at least 5 or so. A few of them looked like they weren't doing shit and just kind of hanging out. Maybe a little too laid back? It didn't irritate me or anything, just an observation. Anyways...placed our order. My wife got a Sub Club without mayo and I got a number 2, Jersey Shores Favorite made Mikes Way. We got a Pepsi and a water too. Total after the coupon was only $10.10. It was an excellent value with the coupon! The sandwiches were good. They do put a lot of oil and vinegar on them here. If you like that (I do) its great. If you were to get these to go and weren't going to eat them for a bit, you may want to tell them easy on the oil. The bread was fresh, the meat is always freshly sliced and the taste was good. I'll be back once another coupon comes in the mail. read more

Called on Tuesday, February 23 at 9:30 am and spoke with Xavier, a manager of the Mission Gorge store next to Vons by Kaiser Zion and asked if he could make 30 sandwiches for the hard worker Covid nurse and staff and get them delivered by 10:45 am same day. Certainly, Xavier replied and he personally delivered them to the hospital. Really appreciate the great service!! Kathleen from Valley Center read more

I was happy to hear that Jersey Mike's had improved the quality of their bread. It had been my issue with their sandwiches for some time, but know, they are better, but not perfect. I came in for dinner and order their regular roast beef with provolone on a wheat roll, some great BBQ chips, and a regular iced tea. (http://www.yelp.com/biz_photos/jersey-mikes-subs-santee?select=kD0TfbRjhs_Bu0xALuEAyg#QhR53I36t_vzuk2sUGtpxw) The sandwich was good, and I was pleased that they put a good amount of medium roast beef and an equal amount of nutty provolone cheese. (http://www.yelp.com/biz_photos/jersey-mikes-subs-santee?select=kD0TfbRjhs_Bu0xALuEAyg#rcwf58q8WODnBOqnCnFD7w) I had the sandwich Mike's what so it had a good amount of oil and seasoning. Some of the roast beef was even on the rarer side, which put a smile on my face. (http://www.yelp.com/biz_photos/jersey-mikes-subs-santee?select=kD0TfbRjhs_Bu0xALuEAyg#AI4iSmLaZBEaUmbKYF_cZA) The wheat bread was not of dry as its predessor, but it still was not great. It had a little more of a chewy texture. I think next time I am going to ask for them to warm up the bread, to see how that works out. The employees were great. They greeted me when I walked in, were very friendly during my ordering and visit, and sent me off with a "have a good evening." Nice service. read more

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Honestly, i used to love this place, especially because my sister used to work here, then my sister got a different job and left this one, but we continued to go here because it was so good, UNFORTUNATELY, the lack of training of professionalism has taken its toll on the artistic side of the sandwich making, we came here for dinner and got a #9 and the ASSISTANT MANAGER (Victoria I think her name was) made our sandwich (By that i mean she was at the shredder cutting the meat) and we only got shreds of roast beef and turkey, the meat on the sandwich was very poorly sliced. If your going to be the assistant manager you should know how to make sandwiches the right way and not half ass your job, your being compensated as an assistant manger for a reason, act like it. The only reason i gave them 2 stars is because the food is good, but the lack of professionalism is rediculous. We had 1 girl helping us and the other 4 gossiping in the back. read more

Jersey Mike's Subs - Sandwiches Near Me - Santee, California