This location is the closest to home. I used to be addicted to the chicken wrap here but I outgrew it and now I'm fond of their burgers. I really like the number 3 at the moment. I got the Jalapeno Chocolate shake and the SuperSonic Breakfast Burrito. They're not a very good combo as both have jalapenos. I didn't really like the shake as it seemed like it had way too many jalapeno parts. I liked the Triple Chocolate Blast but I didn't like chewing on the chocolate chip bits. I really love brownie bits but I just gotta find the right blast with them in it. REMINDER TO SELF: Get small shakes because the shakes here are huge! To Try: Master Shake: Strawberry Cheesecake with brownie bits Sonic Blast: M&M's Minis Chocolate Candies Sonic Blast: Chocolate Chip Cookie Dough Master Shake: Oreo Chocolate Love: - Burger: Supersonic Bacon Double Cheeseburger - Master Shake: Oreo Peanut Butter - Shake: Churro (Joel loved) - Side: Mozzarella Sticks - Slushi: Nerds Grape - Wings (Boneless): Asian Sweet Chili Liked: - Blast: Brownie and Cookie Dough Madness - Burger: Sonic Cheeseburger - Burger: Jr. Deluxe Cheeseburger - Chicken Tenders - Classic Shakes: Hot Fudge - Hot Dog: Quarter Pounder Footlong Coney - Master Shake: Peanut Butter Fudge - Master Shake: Strawberry Cheesecake - Sandwich: Grilled Chicken - Shake: Dulce de Leche - Side: Chili Cheese Coney - Side: Chili Cheese Tots - Side: Onion Rings - Slush: (Candy) Blue Raspberry with Rainbow Candy (nerds) - Sonic Blast: Butterfinger Pieces - Sonic Blast: Peanutty Swirl with Snickers Bar - Sonic Blast: Reese's Peanut Butter - Sonic Scrambler: Bacon - Sundae: Hot Fudge - Wings (Boneless): Island Fire - Wrap: Grilled Chicken Ok: - Burrito: SuperSonic Breakfast Burrito (best with salsa) - Hot Dog: Chicago Dog - Master Blast: Turtle Pecan (Joel disliked) - Master Shake: Coconut Cream Pie - Master Shake: Oreo Cheesecake - Shake: Dark Chocolate - Shake: Jalapeno Chocolate - Slush (Candy) Mango with Rainbow Candy (nerds) - Sonic Blast: Oreo Cookie Pieces - Sonic Blast: Snickers Bar - Sonic Blast: Triple Chocolate Nah: - Burger: Jr. Deluxe - Chicken Strips: Super Crunch - Drinks: Strawberry Sprite - Hot Dog: Bacon Double Cheddar Crouissant - Malted Brownie Bliss (don't like malt) - Master Shake: Cheesecake - Sandwich: Breakfast Toaster with Bacon - Sandwich: Breakfast Toaster with Sausage - Sandwich: Grilled Chicken - Sauce: Ranch - Slush (Famous): Green Apple - Sonic Scrambler: Sausage read more

Pitiful!!!! They do not let you order certain items on the app! That is so crazy (stupid). Not the fault of the workers. Whoever owns this franchise, You have great people. Maybe they should find a different Sonic. Step up! Be the premier store! You can do it!!!! read more

I recently ordered a pretzel twist from Sonic and decided to add cheese to go with it. To my surprise, the cheese wasn't included it came with a $1.00 upcharge. At first glance, that doesn't sound outrageous, but when you step back and compare it to portion size and overall value, it feels more like nickel-and-diming than genuine quality. The pretzel twist itself is decent--warm, soft, with just enough salt to pair nicely with cheese. But here's the issue: the cheese portion they give you is tiny. Instead, it's the same small cheese-style dip you'd they have provided for free. It almost feels like the cheese. So, Sonic's $1.00 fee seems inflated for what you actually receive. And since the pretzel itself isn't exactly large. the math doesn't math. Bottom line: Sonic's $1.00 charge for cheese leaves customers feeling like they're paying more for less. read more

Go to this location often because it's close to my home. Arrived at 9:30 pm and the stalls are almost all full. We park at a stall that isn't directly connected to the building. When they finally answer for our order they tell us we have to move across the street to the stalls touching the building. We move across and they answer and say that that stall isn't working and we need to move again. Feels a lot like they just don't want to take orders 30 minutes before closing. All we wanted was a diet coke and left empty handed. Makes no sense to close stalls when you're open and the place is almost entirely full. Service always takes forever at this location, but this was the final straw. Won't be returning. read more

I thought I had reviewed here already but I hadn't. But if I had before, it would've been 5 stars. Now it's 4 because of what they did to their hot dogs. I used to get the chili cheese coney and it was amazing. I always got it with tots. I crave it. But something has changed about it. It tastes rubbery now. I feel sad because it's not the same as it was. They still have good ice cream options and shakes and that stuff. But I'm trying to lose weight so that's not good for me. I don't like other food on their menu so I will stick to the desserts. The churro shake is my favorite. read more

If I could leave less than a star, I would. Waited for 30 minutes to order- we finally left. This is 2nd time in a month. I tip really well because they do work in hot weather. This place has really went down... read more

I come here because it is so close to my daughter's dance studio. As a type 1 diabetic I have to be careful to make sure my drinks are diet. We came today, and they accidentally delivered the wrong drink. I pressed the button to let them know and within 1 minute I has a replacement drink. After another minute the manager came back out to let me know he couldn't remember if he used Sprite Zero or regular sprite in my drink, and he brought me another replacement. It was so kind of him to make sure my drink would be diet, when most people wouldn't bother correcting the mistake. I will be back here! read more

Katelyn was very rude & not understanding at all. And this is not our first time having a problem with her! she has had an attitude every time we went up there. also I was using the bathroom and a big roach ran across my foot. read more

Terrible service. The order screen was slow and glitchy. They got my order wrong and charged me for things that I did not order. I threw the entire order away, since I did not want the food they gave me...and charged me for. Does anyone like cold fries? Do not recommend at all. read more

When did they stop putting lettuce and tomatoes on the hamburgers. Prob want ever be back

Beware! No 'fast food' at this Sonic, Expect to be told BEFORE placing your order that there will be a 20 minute wait to receive your order. Half of the stalls are roped off. Apparently they're short staffed. read more

Sonic is a minorly unique experience compared to your usual fast food competitors. Why drive-thru when you can Drive-in for a change. It's great weather you're conflicted about driving thru and dining in. I am one of those customers as I don't want to drive thru and go home nor am I in the mood to dine in. So Sonic is works out perfectly for me as I like to just drive up to a space look at a menu close up and push the order button when I'm ready to place my order compared to looking at the menu at the drive-thru deciding what I want while holding up four cars behind me. For me driving into a parking space at Sonic with a menu beside me to read much clearer compared to the drive thru experience of the difficulty of trying to read their menu outside. What I love about Sonic is their menu variety of Shakes ice cream & Slushies along with their meal items of Burgers Coney's corn dogs and other sandwiches. One of my favorite sides at Sonic that they are known for is their their tots I also like the cheese sticks & onion rings too don't get me wrong. when it comes to having something to drink I always go for a Route 44 Cherry Limeade. When it comes to the service at Sonic they're always ready to take my order as soon as I push the button below the menu. As soon as the cashier said hi welcome to Sonic I was able to understand her with clarity when it came to the transaction of my order. Proceeded to order a number one with a Route 44 Cherry Limeade. She repeated my order back to me & spoke it clearly I said yes she told me my total & I swiped my card in the reader located below the menu. It only took about 5 to 10 minutes to get my order out to my car. That's not too bad of a wait time being this location has a high customer volume. My CarHop greeted me with a friendly attitude ask me what I ordered handed me my order and said have a wonderful day gave her a nice trip for my meal. Then proceeded to eat my order which I was pleased with as my burger was nice and warm along with piping hot tots and a nice cold refreshing Route 44 Cherry Limeade. The parking lot and the picnic area is kept very well clean & makes for a plesent Drive-In experience. I also love their desserts as they are always prepared to perfection I usually get myself an Oreo blast and it's way better than a McFlurry or Blizzard. So Drive-In for a change & leave the drive-thru competitors behind and enjoy a menu variety that they don't offer along with a Ice Cream Machine that's guaranteed to always be working. You'll be enjoying America's Drive-In from the time you pull up from the time you leave. That's how you Sonic. I would recommend this location to family and friends or anyone moving to the Collierville area. Sonic Drive-In collierville https://www.facebook.com/Sonic.Drive.In.3223/ Sonic Drive-In https://www.facebook.com/sonicdrivein/ read more

Very disappointing. I really only ever went here because they had pup cups. Sure, they charged for them but that was fine. I went today and they refused to sell me whip cream if it was for my dog. It's a weird line to draw in the sand with a paying customer. I was ordering other things as well and made it clear that I expected to pay the price of a cup of soft serve for a few table spoons of whipped cream. They refused. No explanation, no apology. read more

i don't know if it was everybody's first day but I ordered a sonic cheeseburger plain just meat and cheese- they took that literally and didn't get any bread... no cheese for 3 pretzels and I also ordered a #10 which was chicken sandwich meal and I got cheeseburger instead. Order screen was not working so I never saw my order on the screen or a chance to pay until the car hop delivered and acted like I waited pay on purpose not that I couldn't. we were hungry and I don't like sending food back so lesson learned but will not be spend any more money there read more

This one is strange, they always block off the back 12 spots with caution tape. Can make it hard to find a spot if you go during meal time.

Okay, it's Sonic ... you know what you're gonna get. But I must say that they have the fastest and spot on service of all of the Sonic's I have been to. The car hops are cheery and most are on roller skates. I practically grew up on roller skates and I was a car hop for years in junior high and high school and while I was on the skate speed and dance teams I never tried to serve food and drinks, smiling, making change and hustling all night while in skates, so kudos to these young men and women. While everything is mostly as expected I am dropping a star because they have constantly been stingy with fruits in the limeade and the hot dogs have been over cooked on a couple of occasions so there's that. Finally it is a nice benefit to sign up for the text alerts at Sonic for specials like half priced drinks, buy one get one free offers and more. That's all I got because at the end of the day it's just like all the other locations but the people here are on the ball, get the orders right and the place is always neat and clean. read more

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False advertising. Their hours online and their hours on their sign in the front say they are open till 10. I showed up at 8:01 and I was denied service claiming that they now close at 8 PM even though there were 10 cars in the drive-in area. read more

This location is poorly managed and the quality of service has steadily declined over the past several years. The manager responds to any criticism with justification for the actions instead of an opportunity to improve. read more

Ordered a mini blast... waited 30 min. Clicked the red button again to make sure they had our order "yeah we got it. It will be out in 5 minutes, we are very busy" now it's 10:04 and 15 min later and click the red button again, they answer and say "we're closed" told them we never got our order and they said they never had an order for us. We said forget it! Annoying. read more

We love our Collierville Sonic! They always have our fav foods and shakes and bring them to us quickly and with a smile! Sometimes even on roller skates! Talk about talented! The prices are good and if you order from the app and sign up for rewards you get coupons. We will be back many times In sure! Our teens live this place. And the shakes are delicious! read more

Fastest sonic I've ever visited. I go on a daily basis. These carhops all skate and all your tots are always hot. The employees are extremely friendly and helpful. Compared to every other sonic in the 901 area, this one beats the rest. read more

If I could give them zero stars I would!!! The person that called herself taking my order was the most rudest person!! I guess she was upset because it was Tuesday. Her attitude was horrible! I guess she couldn't hear me well as I was attempting to place my order. I was trying to let her know that I had a coupon for a BOGO on a shake and in a VERY RUDE attitude she yelled and said a coupon for what? She said it with an attitude, but I knew she heard me because she called the order back. I left after she got done because that's not customer service. I don't have to spend my money at a restaurant that can't even be polite!! The said part about it I really wanted everything I ordered. My kids and I was looking to enjoy a meal. So disappointed in the service, but McDonald's was perfect. read more

Can someone explain to me why there was a broken bottom half of a foam cup in the middle of the blizzard i bought and received? Would be greatly appreciated, thanks read more

they never get shit right !! i stg i never get my burger right and everyone spends half an hour just getting their shit taken back bc the mfs can't do it right the first time. read more

Easily visit sonics 25 times per year with my family for ice cream..... have NEVER had such an unpleasant service experience with a manager. Asked for two "hot fudge sundaes with nuts".... when arrived, couldn't tell there was any nuts on them, thought easy fix-- and asked for some to be added. Deliverer came back and said the manager had made them herself and" there was as many nuts "underneath" as she would add and refused to correct it. " Ticket closed. After sitting in my car in disbelief, and when I asked to speak with the manager, she refused to deal with me because "I was upset" and walked away from my car. I followed her inside where she continued to escalate the argument.... no "let me get you a refund", no "let's just give you some additional nuts...", .just "get out, go outside". When I refused and insisted I wanted a refund-- because she didn't even offer that,-- she couldn't even work the computer system to give me a refund. I HOPE that my ticket was actually voided because I was just handed a small slip of a receipt. Even though my family has given a lot of business to this particular location for years, and while I may, after a GREAT while, maybe, possibly visit a different location, this one has definitely lost a repeat customer. The "manager" didn't know the owner's name... came up with "Susan" after she asked someone else and another worker gave me "Davis" as a last name. Clearly, a reasonable customer service response would have been "let me get you another spoonful of nuts" NOT an absolute refusal with "I made it myself" with the implied "you get what you get and if you are unsatisfied you can just leave." Okay. I'll leave... and write a review. read more