DO NOT CHOOSE SOLARTECH!! They are awful! Everything was bad after the initial sales pitch. The installation had to be redone, they needed my husband's tools to complete the install properly, the entire install team was new, they didn't install the panels according to the plan, they DO NOT COMMUNICATE WELL INTERNALLY, they promised compensation for all our troubles but failed to come through. They are coming back to us 4 months later after stealing equipment from our home during a reinstall of faulty equipment. I would not recommend this company! They are terrible! read more

Our 8kw solar array plus battery was designed and installed by SolarTech. Everyone we worked with at SolarTech did an amazing job moving the project along and keeping us informed. The technicians and electricians who installed and configured our system were always on time and helpful and they did neat and precise work. We're very pleased with the the way the project turned out. I'm glad we're course them. read more

this is a great company- I have been a client for 12 years and they have stood by their warranty. If there is a problem they come right out and fix it . Over the years a few things have been replaced and 90% have been covered by warranty. read more

I experienced absolute disappointment with Solartech due to their outright job abandonment. While they swiftly installed the system, the project was left hanging, neglected. Despite my relentless attempts to obtain information on the RMA installation by SDGE, they remained shockingly unresponsive for weeks. I had to take charge and contact SDGE myself to ensure any progress. Out of nowhere, Solartech unexpectedly appeared for a city inspection after two months, even though the project wasn't close to being ready. This forced the inspection to be canceled. In a conference call with their VP of Operations, I learned that they blamed an employee's departure for the chaos. But internal issues should never justify their neglect of duty and customer care. We chose Solartech despite their not being the cheapest option, assuming we'd receive top-notch service. However, they massively let us down. Their offer of a mere $500 discount feels like a slap in the face for the hassle and inconvenience we've faced. And to add insult to injury, they left unsealed holes on our property, a clear sign of substandard workmanship that only amplified our dissatisfaction. Another significant issue was their failure to explain the solar panels and battery system, despite numerous inquiries. Promises were made time and again to provide crucial details, but they were never followed through. Solartech's negligence and false promises not only fell short but created a complete inconvenience and headache. Their inability to navigate internal changes without adversely impacting their clients is alarming. Considering the hefty price tag we paid, expecting quality service, we didn't even receive a deal. It's not worth the risk. read more

SolarTech - Unsealed holes on siding - Solar Installation Near Me - El Cajon, California

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Working with Solartech was exceptional from start to finish. I was very hesitant to move forward with solar and choosing a solar company, based on what is a pretty bad general reputation of all solar companies I went through several, and never got a good feeling about what they could do or the type of company they were. landed with Solartech, liked what they had to say, and everything has been great since. Contract process all the way through completion of the project, which just happened yesterday. Everything working as described, and the team that came out to do the install was exceptional. Normally, I can find something to knock a company on, but really can't with these guys. Highly recommend. read more

Just had a powerwall 3 installed by Rafael. The crew showed up on time and was both organized and prepped for the job. He was extremely knowledgable with regard to the system and the installation. The work was clean, both around the house as well as the wiring in the panels etc. I would be happy to have him do any future work that might be required. read more

Pros - SunPower makes a good product - Installer did a pretty nice looking job on our sub-panel install - Installers were generally nice Cons - Install initially quoted at 3-5 days, and took almost 3 weeks - Our sales/PD guy was great, when he could be reached. Most of the time was "out of office" and "on vacation" with no one else taking his calls and emails, making us reach out to the main office which was hit and miss - Installers were almost always late and always left early - Their company is VERY far from us, which probably led to multiple issues, but for some reason SunPower allows them to book jobs 2-3 hours away - Project managers either didn't exist or didn't know what they were doing, sometimes they'd send 3 or 4 guys out and only one guy would be working for most of the day - Tools and personal items left at our home multiple times, technicians asking to come by on weekends to pick them up - Refused to guarantee work on multiple roof surfaces due to state of roof material. Three separate roofing companies said we didn't need to re-roof but they'd take our money if we really wanted to. We ended up having to sign SolarTech's agreement that they wouldn't guarantee their work - Installers used my personal tools from my garage without asking (yes. for real. it's hard to overstate how unbelievable this all was) - Rewired our main breaker box, leaving part of our home without power, including AC unit (during a heat wave), and then left - It took multiple return visits over 3 or 4 days from technicians to regain power to our entire home - They didn't label the new breaker box. Senior installers or managers would act disappointed, even talk trash on their coworkers, but then not really fix things (I ultimately labeled it myself because I didn't want to have them in my home any longer) - They left exterior wiring conduits unpainted (i.e. no one came out to verify the install was completed properly) - After the install was finished they never followed up with the county to complete the inspections, so we sat there for a month for no reason (it took another month after that until we could actually use them). 1/6 of a year sat not generating power for no reason other than SolarTech forgot about us - A year after this nightmare concluded, they're finally balancing their books and realized we still owe them for a sub-panel that wasn't included in the loan. That's how they're running things there. In short: I would absolutely get a SunPower system again, from a different installer. read more

Uriel and his team did a phenomenal job with removing our old pool heater solar panel system and installing a new one!! Him and his team even removed the old and ugly white vertical pipes on the back of our house and installed the new ones on the side of our house in a hidden spot. All of the employees were punctual, professional & friendly. We are extremely satisfied with the outcome and can't wait to begin enjoying our pool year around. Thank you, Uriel and team at SolarTech!! read more

SolarTech - Old & new pool solar heating system - Solar Installation Near Me - El Cajon, California

Great company to work with. Professional and efficient. Ali Ibrahim worked with me. Great consultant read more

SolarTech - Solar Installation Near Me - El Cajon, California

After more than ten years of researching and getting bids I finally decided to get solar, and I'm confident I made the right decision. Navigating the solar industry can be confusing to say the least, and after endless research I settled on what is today considered the highest quality and top performing solar panel available, the Sunpower M Series425. I also wanted a top notch solar monitoring system and the Sunpower mySunPower app is perfect, I can monitor individual panels and total system power in real time throughout the day. It also keeps a running total of usage and generation, tons of features. Of course the next important thing was finding a authorized Sunpower company in San Diego with excellent customer service and a great reputation. After some time I found SolarTech and my salesperson Anela Havellana, and I can't say enough about her, she is quick to respond to any and all questions and concerns. Solartech the company is outstanding, and it's because of people like Anela. If customer service is as important to you as it is to me then don't look any further. Lastly, it's been a few months now and I am blown away by the performance so far, and I absolutely love the app! My coworkers and neighbors have solar but don't have the monitoring capability I have, it really is an awesome feature. read more

Excellent choice for solar, but careful with the financing! In my research on solar panels in late 2020, the choice really came down to two OEMs: LG and SunPower. They were the only two that had inverters built into each panel. The idea is that if your panel get shaded or otherwise disrupted, only the affected panel loses AC charging capacity rather than all of them feeding a single, master inverter. Ace sales guy Mark Albano explained all of this to me and was patient with all of my other questions and my eventual re-quote for more panels. We had a few factors working against us to size the system correctly. We were new in our house, so we had no real baseline usage. Our previous house had no A/C. We would be charging on EV, might buy another one, I was COVID working at home, so my commuting miles were artificially low. In other words, sizing was going to be a bit of a guessing game. The good news is that we seemed to get it right: my SDGE true-up bill was about -$200 in 2021 and 2022. When the day came, installation on my concrete tile roof was quick and efficient. The crew was polite and professional. I was concerned about tile breakage and leaks, and had researched a special mount designed to reduce that risk. I shared it with Mark and he told me that's what the normally use...excellent! The bad part was the financing. Interest rates were at historic lows when I bought, yet my rate with Technology Credit Union (of San Jose!) was 5.49%. I'm sure it's more in 2023. I expect that Solar Tech made a point or so on the loan itself. The rate still penciled, as my payment for my 14 panel 6.5 kW system is $180, less than what my SDG&E bills were even with no A/C or EVs. What Tech CU *doesn't* tell you is that once you get a loan with them, they put a lien on your house like a second mortgage!!! This is VERY problematic when you go to re-fi. Each time, you have to go to Tech CU, pay a $250 "Subordination Fee" then wait about a week. Anyone who's refinanced knows that you normally don't have a spare week if you want to lock in a good rate. So I lost out on my first re-fi in 2021. I'm sure you can imagine how pissed I was. I even spoke to a few different attorneys about damages due to the financial impact and of course the lack of disclosure in the initial contract! I would normally say "read the fine print," but that's hard to do when the objectionable language is completely MISSING! The lawyers said that the best I could do would be to just pay off the loan and get rid of them, which I'm just about to do. My advice with Solar Tech is to pay cash, get your own loan or put it on a credit card that gets you lots of points. Anything but Technology Credit Union! read more

SolarTech installed my panels in January of this year, the installation crew was very polite. I am satisfied with the installation process and the operation of the system. I have one complaint, when the boxes where installed next to the electrical panel, one of the boxes was placed to close to the box below which makes it hard to open and close the box that was installed above. I made a call to my project manager and informed him of my problem, he said that he would forward this to the service department. I waited. then called again and left a message, no response. I called a third time and talked to receptionist who transferred me to the message machine again. I thought maybe they are busy but they should have the decency to call back. I would give it a 2 1/2 star but that's not an option. read more

SolarTech - The box on the right has a panel that needs to drop down to open and close. - Solar Installation Near Me - El Cajon, California

Note: We did NOT use this company for installation, but I still think my review is worth noting, as I did engage them for the quoting process and my review speaks to the type of people that run the company and who you can expect to deal with. *Spoiler alert - my review of Eric at SolarTech is excellent. I have a home in Palm Springs that has 36 panels on the roof. I wanted to add a few more panels to the system before the April 2023 deadline hits, so I contacted Renova who is large out in PS. My friend told me that he got a bid from Renova and SolarTech and went with SolarTech because they were the best price out of everyone who quoted and they had a GREAT experience with the install and every aspect of the sale. My friends words: "They did an amazing job - quick, clean, efficient, and the best price we got quoted out of all the companies." SO...I contacted Eric at SolarTech and I have to say...I was impressed. It seems lately, home improvement companies are ghosting everyone and just acting rude. Eric was a class act and a great resource even after he knew we were not going to hire him. His words: "You are very welcome, I just want what's best for you and if that means going with another Company then I have no problem telling you that. If you have any other questions or want me to look at the [other] quote when you get it, just let me know. I'm here to help!" After contacting SolarTech with what I was looking to do and sending them all the info I have on our solar system and our last years bills, etc., Eric wrote me a lengthy email with why he did not think I really needed them. The information was very insightful and obviously took him a while to put together. he could have simply said he wasn't interested in the job...or even not responded. Instead, he took the time to leave me with valuable info in case I wanted to go ahead with one of his competitors AND he offered to evaluate any quote that I got to make sure it seemed fair. I took him up on that offer, sending him 2 quotes and he (again) took the time to look through those and point out that he thought the quotes seemed fair and why and a few extra bits of analysis. Really, truly a great business I would be happy to engage with, so I am a little bummed we won't be going with Eric, but I HIGHLY recommend throwing SolarTech in the mix with any other quotes you get. Thanks, Eric! read more

awesome solar contractor. they truly did am amazing job starting with mark albano, our sales representative, the true, honest gentleman he is. i obtained five estimates and chose solar tech. thanks, mark. i thank all in pv projects for the work done. i thank all the installers for their hard work on my roof on two scorching days. wesley and his crew, david, braulio and leo are rock stars. sunpower is a fantastic system. solartech ranks 5 stars. everything went smoothly. i couldn't have found a better contractor. once again, i thank you all for your hard work on this project. i did my research for 2 months, got 5 bids. solar tech with a sunpower system is the best on the market. their price was very good. and more importantly the warranty. 25 years. everything installed on my house is a sunpower product. my warranty is with sunpower and backed by solar tech. they dont install home depot or lowes parts. all parts to the solar system together is 100% sunpower. dont bother wasting your time getting other bids, call mark albano at solar tech to make it happen. extremely happy, satisfied from the beginning to end. once installed, the city inspector was at my house the next day and approved. 5 days later, edison emailed permission to operate. no more grid, pure sun and solar on our 4200 sq foot home with a pool, 2 ac units and 3 teslas. thank you diego & olivia read more

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Thanks Sonny for getting back to us and letting me know your phone systems were in transition and not working as intended. Appreciate you monitoring Yelp and getting back to us so quickly! We met with Ali this weekend and as usual he was outstanding in answering all of our questions and coming up with the best proposal for us to add a few more panels that I know will meet our new power requirements with the additions we've made to our home and to carry us to the future!!! Both you and Ali are the best in town! read more

Last month Solar Tech installed 10 panels and a Tesla Powerwall and the experience was good. Dave Demarest was my energy consultant and he did a great job in recommending me the ideal setup for me. He was also more reliable then my assigned project manager. As for the technicians that installed the panels and battery, Jesus Murguia and his crew were exemplary. They worked tirelessly to finished the task on time and in proper order. My system is working great, so thank you Dave, Jesus and the three techicians! read more

Just wanted to write a review for Jessy truck 36 crew! I can't say anything but positive things about these young men. Jessy keep in consent contact with me of every move they were doing. They arrived on time when said they were ,wonderful to talk to all very kind and courteous at all time. Cleaned up up every day at end of job it was a big job 30 solar panels I would so recommend this place for Solar! I am very very pleased Thank you guys so much read more

Contacted them several weeks ago and had an appointment scheduled for yesterday from 9-11 for solar panel cleaning. Called at 11:15 when no one had showed up. Reached someone who said they were on their way. No one ever showed and there was no additional follow up. Very disappointed in this Company. What a total waste of my time. read more

Everything went great. When I did an addition in 2020, they installed 11 SunPower panels and a battery backup. I used them again in 2023 to add 3 additional SunPower panels and replace a roof over my detached garage. For both installations the process was straightforward and smoothly executed. The communications with their management team was excellent and the on-site team lead kept me well informed. After over 4 years of operations there have been no problems, and my annual true up bill is near zero. read more

We had solar tech come out for an installation. They never tighten the screw in the junction box that controls adding power to the home and back to the grid. Every day this solar box shorted out. We emailed and called for over 2 months to get someone out to troubleshoot. I had to fight with the tech to get them to come out and fix it. I was told there is no way it is a system issue. I escalated to sunpower and they finally came out. The first tech did not find the problem. I had to go through the calling and emailing again until they sent a better tech. He checked the box and found the screw was never tightened and causing a daily short. Our power bills were large due to summer rates and no solar. Also, they told us everything was fine when it was not. Now, they will do nothing to compensate us and ignore emails and calls. Don't use this company read more

Imagine the perfect solar solution to your electric bills - SolarTech has put that together. The salesman explained everything clearly and answered all my questions. SolarTech engineers put the plan together, did all the permitting work with the city and worked through my HOA approval process. The arrived when they said they would, installed on my tile roof, even noting the type of tile in case they ever had to replace it. My HOA required a thin 1/2 inch diameter pipe to be painted the same color as the house and that was done the same day too. Every bit of debris was removed. The crew was nice and easy to work with and respectful of my property. My plan is a 20 year lease, assumable if I ever sell my house. My electric costs are now fixed with a very minimal escalation clause each year. My plan included batteries that automatically switch on to use stored energy when the grid goes down and slightly excess capacity now to cover the possibility of charging an all electric car in the future. Perfect!!!! read more

We have had 6 bids from many companies locally but none of them could be compared to the bid and the top quality panels we received better The Panasonic , plus the best warranty with a reputable company that has excellent reviews . We need assurance and quality with our solar choice and thanks to Ali Ibrahim he provided us with all our needs and we are excited to have solar especially since the heat wave and we are home bound due to my Husband having cancer during this pandemic so we can't go anywhere to keep my Husband safe. So we wanted to share Our experience with others Cause we know how hard it is to make a decision. If You choose to call them make sure you ask for our guy. He took good care Of us and my fiends . read more

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Solar Tech did reach out to me finally - the day I posted my review. Their explanation for the lack of response after so many months was because of workflow issues and Covid. If they were backlogged and having staffing issues all they needed to do was just return my call and let me know they were behind and I would have understood. I was tempted to go with another company but decided to have Solar Tech do my repair because they were already familiar with my pool solar system. They purchase the company who originally installed it and they expanded our system several years ago. They did send a crew out to do the repairs very quickly after they finally reached out to me. The crew was very polite and they did a good job. I also received several follow up calls from their management who were very concerned about my 1 star review. I am updating my review from 1 to 3 stars because they did finally respond, apologize and did a good job on the repair. I hope they spend as much time improving their customer service as they did showing concern about my original review. read more

We bought a home in Santaluz where the previous owner had a solar heating system installed on top of the patio cover. We wanted to change the patio cover and had Solartech come out and dismantle the system. They returned after the patio cover was replaced and reinstalled the solar pool heating system perfectly! Earl and Grant did a great job, and the price was reasonable. The schedule coordination was professional, timely and courteous! UPDATE: on 9/28/17, Damien came out and fixed a leak in our pool's solar heating system. He saw the problem immediately and quickly repaired it. He was friendly and efficient and highly recommend Solar Tech for your pool and solar needs! read more

SolarTech - Solar Installation Near Me - El Cajon, California

If you have solar panels and a pool, get solar heating! We got ours installed this past Tuesday, the water temp went from 77 degrees Tuesday to now at 92 today (Sun. It's 77 degrees outside and the pump is spitting out 94 degree water. We didn't have a gas line to our pool equipment so this was our best and only option but I wouldn't have it any other way since the only cost is the install. Pump runs during the sunniest/warmest part of the day but since we have solar panels, no additional electric costs for us. Win, win! Kevin and his crew did a good job with the install. Kevin was responsive with my requests which I really appreciate. The pipe route is exactly how I wanted it and it's done nice and clean. We are swimming almost every day now! read more

SolarTech - Solar Installation Near Me - El Cajon, California

Customer service is overall friendly. However, the process and set up for us went badly. They also told us since we were referred, our friends would get $500. Now they won't give the referral money to our friends. My husband says they cut corners and had to come back and fix it when SunPower addressed the connectivity issues. They missed their inspection appointments and kept rescheduling us and then cancelling. I've asked the manager or owner to call me twice but he has not. I don't think he's getting our messages. I wish we went with another company. We liked a different company in Oceanside but only went here so our friends could get their referral money. It's been over a week now and second time asking for the manager to call me. No one has tried to contact us. Update: 10/31/21: still no call from the manager. I've asked twice for a call to the woman that answers the phone. She said he would call for sure. It's been three weeks now. Also Travis, I've called with my name and number and address. I haven't heard back. read more

Wonderful job cleaning my solar panels. Very easy experience. I did not even have to be home. Very happy customer.

BEG FOR ALI!!!!!!!!!! He is an absolute super star with the company! My wife and I got so many bids from other solar companies (all the big ones), and hands down he is the most knowledgeable and professional project manager to work with. He's patient, understanding, works with you, and understands the industry inside and out! His rates from the company were fair and competitive, and having the peace of mind that he will do right by you as the consumer is PRICELESS! Look no further, if you're getting solar, come here and ask for Ali!!! read more

We got pool solar from this company. They have been super patient with me and respond to emails and phone calls promptly even after install. Ken is awesome and always happy to help. read more

Ali Ibrahim was amazing! He was knowledgeable and provided me with all the information we needed to make a informed decision. He ensures we understood every step in the process that was going to take place. He is a man of his world with any thing he said was going to happen or any monetary discount. I am very happy with the company and Ali read more

It's been almost 4 months since I installed the panels, and I haven't received the permission to operate from SDGE. I haven't received the sunPower rebate either, which was supposed to arrive within 2 months of installation. I've been paying Both SDGE bill and panel loan payments for 3 months and don't know how much longer I need to wait. The agent wasnt helping. No one seems to care about this. Long story short, after calling SDGE twice, city 3 times, and contact sunPower Myself, I have a better understanding of the situation and hopefully problem will be solved soon (finger crossed). The city lady should have pass the inspection release to SDGE, but somehow didt. The solartech agent should have submitted the rebate or provided me with the code but didn't. With all this happened, I can't rate the company highly. It feels like those hospital bill thing. All they do is asking money from customers. And all insurance companies does is denying bills. It becomes patient's/customer's responsibility to troubleshoot, take the time to call multiple parties to make sure people do the right thing. That's not a good service. read more

Update: Sonny and the yelp team reached out to document my pain points. They listened and told me how and where my feedback would go. While I don't appreciate Solar Tech's response to all my problems is "we took on a lot of Arizona jobs and weren't prepared" I do also appreciate their transparency and effort to be better in our area. read more

Solar Tech is one of few we have found who does pool solar. Arturo, the technician we have seen a few times, is always efficient, prompt, friendly and informative! read more

SolarTech is the best! We've had our solar system with them for 7 years and we've saved thousands of dollars. Ali assisted us throughout the entire process and was very helpful. He is always available to answer questions, even till now. I highly recommend going with SolarTech! read more

what a great experience with the solar tech team! mark albano handled the sales process with the utmost professionalism! Daniel and his team were amazing in the installation! read more

SolarTech is great! We wanted to have them install roof top solar heating for our pool. Ken was able to get a quote over the weekend and we scheduled the installation the next week. Kevin came out and finished the job in a single day. They kept me informed and I highly recommend them. read more

I received competing quotes from multiple solar contractors including the big names like Baker and Sunrun. Competitor's panels, warranty and production fall behind the SunPower panels SolarTech install and their quotes for the same KW system (a 13kW system in my instance) were twice as expensive. My sales representative Ali was courteous, knowledgeable and patient in accommodating my numerous inquiries and requests. Gave me an exceptional deal too good to pass up on. Solar is not complicated. Don't pay for the guy standing at Costco handing out brochures. If you want the most for your money, give SolarTech a call. My experience with Ali Ibrahim has been phenomenal. In fact, I'm in the process of working with him and the team at SolarTech again, this time for my business. read more

SolarTech - Solar Installation Near Me - El Cajon, California

So far the panels I purchased have been nothing but problems. SolarTech just blames SunPower for the issue and does little to fix the problem. I have lost MONTHS of production and still the answer I get is that it will be fixed next week and next week NEVER comes. I have never had a worse experience with a product or customer service. Thanks to SolarTech I have an expensive roof decoration that does NOTHING. read more

I've used SolarTech three times for house and pool solar and the service seems to have progressively gotten worse. 1. First installation was good, they reached out ahead of install date and installed within the time per the contract for both house and pool solar. I did notice the solar output wasn't as much as expected so I followed up a few times until someone came out and said the panels weren't all fully connected, which should have been identified by their team (per them). Resulted in 3-4 months of missed output during peak months, no compensation or discount for future purchases for missed savings based on their mistake. But, based on their responsiveness and superior product, I referred multiple people. 2. Second install was okay, but not nearly as good. I reached out a few days after not hearing from anyone until the beginning of my installation period. It was clear they forgot about my project as I got a permit submission email after I reached out. This caused a delay from the contract installation dates. 3. Most recently, the service has been the worst. -Approximate start date of 4/7/23, approximate completion date of 4/23/23, actual installation date TBD (late August/early September last I heard). - I had to follow up multiple times from a week before install date for about two months, most of the time not receiving any response to my inquiries from their team. But, I understand permit delays so didn't decide to update my review given all of these issues to date. We finally got an installation date almost two months past the contract date (June 2023). - Only a few days after they schedule an installation date, I get an email from a separate SolarTech employee saying there is a logistics delay with the panels in my contract and would not get my panels until late August/early September. Based on my email conversation it seemed apparent they knew about the delays in the panels for some time. However, I had not been notified at any step in this process: contract signing, follow ups about permit, and even scheduled installation date. It's quite unfortunate that I have referred many to this Company as there appears to be a pattern vs just a few mistakes since signing the first contract. If you're paying higher than the average, which Sunpower panels are, you would expect better service. I have gone back to them three times and I've only been rewarded with worsening customer service and treatment. read more

I did research and had 3 different companies do estimates I had a wonderful experience with Solar Tech beginning with Drew who explained all aspects of solar and the company's benefits including tech and costs. The scheduling and installation process was all professional and timely Workers showed up as scheduled( which is often rare anymore) They cleaned up work area All staff answered questions As topping on the cake-- literally /lol I received a box of gourmet brownies as a "thank you" from Solar Tech What a class act!! And my solar is running slong great !! Would highly recommend this business!! Lynn D. University City read more

SolarTech - Me - Solar Installation Near Me - El Cajon, California