I hope you never need an auto body shop. But if you do (accidents happen), I would certainly…read morerecommend Francisco, Luis, and Long Beach Collision Center. I brought my Miata in because the front bumper was a bit distorted and showed signs of a messy repair from some time in the past. Luis carefully inspected the car, gave his opinion about the needed repairs, explained why some possible options were not good ones, and wrote up an estimate. I was consistently impressed with Luis's earnest personality and his willingness to take time with me to get things done right. I sat at his desk as he called around to ensure that we could get the correct OEM bumper for the car. During the course of the repair, Luis called to explain two necessary delays. Once, a part he planned on salavaging could not be salvaged, so he needed to order a part. On the second occasion, he discovered he needed a proprietary fastener from Mazda to ensure that my bumper stayed tightly attached. Although no one likes waiting for their car to be fixed, I appreciated his efforts to keep me informed and to provide me the best possible repair. Then, the car was ready. The surface was smooth and glossy and the paint match was about as good as I could ask for (there's always a slight difference between plastic bumpers and metal fenders). The rest of the car also received a good wash before they returned it to me. No one likes to spend money on repairs, and paint work is just inherently expensive. Still, if you have to spend the money, you might as well get it done right. I certainly recommend Long Beach Collision Center.

I got my car back today and it looks perfect! You can't tell I was in an accident. The staff is…read moregreat. Very polite service. I would definitely go back if I needed more work done.

I had a great experience with this body shop! They did an amazing job fixing my car, and I'm very…read morehappy with how everything turned out. The team was professional, helpful, and made the process easy. I definitely recommend them to anyone needing car repairs. Thank you for taking care of my car!

Big thank you to Beto's Auto Body Shop . Luis was amazing since the beginning. From the claim…read moreprocessing to my vehicle being fixed as new. He communicated with me through out the process and made sure all the damages were properly fixed. If you're looking for quality assurance this is definitely the place to get your vehicle fixed . Thank you Luis !

I have to say that this is one of the best customer service I have ever received. They were true to…read moretheir word on every spectrum they talked about. The quality of the work done on my car was extremely professional not one mistep was tooken. My ​car looks brand new. The paint looks original. If there's any place I have to come to do any repairs, I recommend Galaxy AutoHaus Collision Center. Top value work.​

I scratched my car pretty bad, and I saw the great reviews for this business so I decided to come…read morehere to get it fixed. I'm not one to care much about the appearance of my car, but these scratches were really deep and would've ended up rusting if I didn't do anything about it. I only really wanted those scratches fixed, but this place went above and beyond to make sure my car was perfect from all angles. I've never left a review before, but I wanted to help support this business because I appreciated how fair that treated me and their dedication to their work. I was afraid that I would scammed, especially as a young woman paying out-of-pocket. Honorio and Chris had an extremely transparent and objective process for pricing. They had an algorithm based on the amount of panels that were affected, what they anticipated they needed to order to complete the job, the labor costs, etc. I appreciated how an objective, uniform process it was to price the job. The work took an extra day, and I offered to pay for the labor unaccounted for in the estimate, but Chris didn't charge me, saying that they care more about the quality of their work. Even after I paid, they went back to make sure that everything was perfect, even waxing and buffing the other side of the car with small scratches that I didn't even ask to be fixed.

It began with the owner, Art, answering the phone and explaining the procedure for inspecting…read moredamage. We made an appointment, and I dropped off my car with a staff member driving me home. Three days for repair was 3 days and they called to pick me up. It was done beautifully, and Art and his staff were professional and polite. It looks like new, and I am a happy camper again. You will not be disappointed as a customer.

I requested an estimate for repainting a bumper. Instead of receiving an estimate, I received a…read moregeneric "unable to service" message back. My guess is that this business is gaming the speed of response metric by just shitposting back when you ask for an estimate. Very disappointing.

I had a great experience with this shop. From the beginning, they were professional, honest, and…read moretook the time to explain the repair process and answer all of my questions. They kept me updated throughout the repair and even sent me progress photos, which I really appreciated. When I picked up my Tesla Model 3, the repair came out amazing. The paint matched perfectly, the body lines looked great, and you couldn't even tell where the damage had been. The workmanship exceeded my expectations. If you're looking for a body shop that does quality work and takes pride in the details, I would definitely recommend them. Thanks again for taking such good care of my car! Patrick and Calvin will take care of you guys.

Horn's Collision Center is one of the best car collision body shops Ive been too. What makes it…read morebetter is that its family owned so their shop didnt feel all corporate. It felt comfortable talking to all the staff to get my car fixed. Patrick the owner was very accommodating and had the same urgency as me to get my car fixed even if I had to go through my insurance to get things sorted through with them. He had a shuttle service from his shop to even the rental car company for me to pick up my rental. Shout out to Jasmine and also Cal for also being welcoming and providing great customer service. When I got my car back I was surprised that my car looked brand new again with a new bumper and fender! I would recommend anyone in Long Beach to send their car here for any cosmetic repairs!

I'm am very satisfied on the paint job done for my 49year old Congas. I highly recommend KS Paint &…read moreAuto Body Repair shop.

Had work done on the entire passenger side panel of my truck. Quote was very reasonable and…read morestraight forward. Kim even threw in extra buffering and touch up work on the rest of the truck along with final detailing, inside and out. All was done in a week. On tops of that, they have lifetime warranty on their work. I'm absolutely satisfied and impressed with their quality. This shop will forever be my go to.

Jose was awesome and he did an amazing job on my car. He went above and beyond to ensure that I was…read more100% satisfied with his work. He took his time, did not rush the job, and made sure that I loved the end product. Very reasonable pricing and could not recommend more!

I reached out Sunday night. I had a text back Monday early morning. Jose was out to my home in an…read morehour. I had a long scratch that was too deep to be buffed out in a door and two spots of pain damage from bird poop. Jose work on my Audi Q7 from 7:30am - 2:30pm. And at the end of it I couldn't tell where the scratch was and where the other two spots that were damaged. Super quick response and a dedicated craftsman. I was very impressed and pleased with the work done and highly recommend Jose to anyone looking for paint repairs on a vehicle.

This is my second time having a vehicle repaired after an accident at Collision Works, and…read morehonestly, I will be a forever client. Jonathan was extremely helpful throughout the entire process -- keeping me updated every step of the way, and most importantly, dealing with the insurance company to make sure my vehicle was repaired correctly and with quality parts. I will always recommend Collision Works because they have a way of turning a bad situation into a good experience.

I've unfortunately been hit by many drivers and have had 4 cars repaired here. This shop is…read morefriendly, efficient, and do quite an amazing job on their craft each and every time. I don't even live in the area anymore but have brought my last 2 cars to this shop because I know I can count on their work!

We were so thankful that after a frustrating experience getting our car (hit and run damage)…read moreassessed by Caliber Collision that we chose to go with H&R Auto Body Shop instead! This place is the perfect example of what good customer service looks like! They worked directly with our insurance company (AAA) and got the car done in a week with clear communication and very reasonable pricing. Caliber was trying to charge us to replace our entire bumper because of other light damage that they said would prevent them from giving us their "life time guarantee", which we did not ask for or want. Ironically, H&R Auto Body now has a lifetime customer in us because they took the time to listen and work with us on the problem at hand. Excellent customer service and excellent work. This is one of those shops that reminds you why local is superior to corporate chains!

Very helpful and reasonably priced. We got our car fixed within a week and we will definitely come…read moreback.

Craftsman Collision demonstrates outstanding customer service, communication and repair work…read morequality. Specifically, Angie contacted me within minutes of ending my call with AllState. Angie was professional and patient trying to fit me in for an estimate during the week. When I arrived for the estimate, Angie greeted me immediately. Without delay, Clay met with me to inspect the damages. I was pleasantly surprised with the cost. Clay also took time to go over the repair process so I had a better understanding of how long the repair would take. Prior to scheduling the repairs, Angie texted me the information on Enterprise Rental. When I returned for the repairs, Clay checked me in and made sure I retrieved any personal belongings I would need. They also sent periodic text updates during the process. Our vehicle was repaired ahead of schedule, and the team made it look like new again. Specifically, I was pleasantly surprised that Clay also had the headlights polished. Angie also conducted a final walkthrough and suggested I return if any issues occur. As a result, I highly recommend Craftsman Collision, and I greatly appreciate the professionalism by Angie and Clay!

This is my first experience with Craftsman and I'm honestly not sure how to feel. On one hand, the…read morefinished product looks absolutely immaculate. I would never be able to tell that someone hit my car, dented it, and scratched it while parked. But on the other hand, I was expecting to get my vehicle back within, I would say, 3 to 5 days, and ended up getting delayed by a little over 2 weeks. Luckily, I'm in a position where I freelance and work from home, so that wasn't too much of an issue, although it still was with errands and such. But a lot of people need to commute, and 2 weeks is a long time to pay for a rental car. I decided against that since even with a discount, it would still be a lot for a rental. So just keep in mind that they do good work, but I do feel that it was quite slow, most likely because, unfortunately, it's a mega service center for insurance companies, so a lot of people get referred here, and so there's a lot of people in the queue in front of you. That said, considering how many people were in the queue in front of me when they were finished with my car, I was impressed with the attention to detail. I didn't feel like I was skimmed over for probably the next 10 people next in the queue. Funnily enough, while this is happening, and other family member's car had an issue where the air conditioning broke. They took it into Pet Boys and got it back faster than I got my car back, but were much less satisfied with the service than I was with Craftsman. So another thing is, as long as the part is still being made, I have a lifetime warranty on the parts and service and paint and everything that was conducted. So that's huge. It almost makes it worth the 2-week wait. I just would have appreciated a bit better communication on why the delays were happening rather than, hey, it looks like it's going to be delayed. Is it delayed because there's a lot of people in front of me? Is it delayed because they're waiting on a part to ship? Because there was multiple delays, and although there's not really much I can do about that, I think you should give the customer a more detailed response explaining why an error has occurred rather than just saying there was an error. The error being the delay. So just know that Craftsman will do a great job, but you might be waiting half a month for your vehicle back.