I have been to this mechanic for several services and have been satisfied each time. My car is…read morerunning very well for an older vehicle! The value of their services is appropriate to what you receive as a customer. Also, I recently received a very expensive quote from another mechanic for a service my car needed and took it to Jamel and Celine. They inspected my car and ensured me that that service was not even necessary! I am not very knowledgeable about cars, so I deeply appreciate that they were honest with me at a time when I could very well have been taken advantage of and charged for something that was not needed. Jamel, Celine, and their team deserve all the business and positive reviews!

I have been taking my cars to Jamil for at least 15 maybe 20 years…read more He has always taken amazing care of me and gotten the work done perfectly and at a fraction of the cost of dealerships and probably did a better job He has helped me figure out issues with cars. He goes out of his way to help you when he can. He's also save me tons of money. I hit a huge boulder on the freeway ruining my wheel and he shopped the wheels for me saving me hundreds of dollars. I cannot say enough great things about him. I highly highly highly highly recommend him. He's a rare person to find as far as a fair and honest mechanic. And truly is.

Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

we brought our vehicle to Orozco's for an electrical issue, taking a chance they could help us, and…read morewere very very happy with the service we received from the manager and the technician assigned to our vehicle. the technician needed to be a specialist (why we chose Orozco's!), and we were impressed with the roster of professionals there, as well as the expertise applied to resolving our vehicle's problems! we are very grateful for the thoughtful and timely communication and the enthusiastic personal service. i'm not going to say this happens very often, but i felt their dedication to our vehicles challenging issues likely took more time than they assessed, yet they honored their estimate and kept us informed throughout, making the value of our visit exceptional. highly recommend Orozco's, they have earned our loyalty.

Had a issue that was so amazingly resolved by 'EDDIE' that I am compelled to write another review…read more Sir, your professionalism, even under unwarranted pressure shows the character of the business and those who work there. Thank you.

Very good work, Very Trustworthy, and the customer service is the Best !!!!!!! I have been…read morebringing all my Cars only here for the Last 15 years !!!!! I Recommend this spot to everyone !!!!

They were very helpful, fixed all the issues with my car and were informative on things I should…read morepay attention to. Didn't charge me an arm and a leg for service. Good neighborhood mechanic.

First time customer, and as a woman who knows quite a bit about cars, it isn't always easy to find…read morea shop that will listen and not try to upsell you. When my long time mechanic left town, I was recommended to Tom's and I can honestly say it was an A+ experience. Victor was knowledgeable, friendly and (most importantly) honest. I authorized certain services if they were needed and they declined to do them since they found they were not required at this time, which saved me a bit of money. The shop itself was very clean and professional, and packed-they have a lot of business. 10/10 for everything!

I came in for an oil change and asked them to check a few things out on my car while they had it…read more Jason and the staff went above and beyond -- they answered every question I had without making me feel rushed or oversold. Quick turnaround, great communication, and I left feeling confident about the state of my car. Will 100% be back for all future service!

I towed my truck here and received amazing service. Carlos is super helpful. They had to figure out…read morewhy my truck wasn't starting. They were very thorough and it turned out my battery terminal needed to be replaced. He sent videos and explained everything. Recommend them to my boyfriend who drives a jeep. And if you know anything about jeeps, they are high maintenance. The jeep has had a lot of work done here, from engine work to replacing spark plugs, break flush, oil change, and more at a reasonable price. She is running like a whole new machine, since having Carlos and his team work on it. Definitely recommend coming here to everyone. They stay busy, so drop off your vehicle and she'll be in good hands.

Mixed review: Came in for a flat tire fix…read more Ended up paying over $400 for a new tire and was charged for 2 installs and a wheel balance that vibrated above 70 MPH. I got the tire revalued 3 wheels later and problem was solved. I thought at 1st my muffler was getting loose from the vibration and rumbling. I was trying to help a neighborhood shop but I'll be going back to the ones I visited before.

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.

I called this place and they got me in right away Louie was so helpful and informative, and gave me…read morea great deal! I paid under $600 for all four tires, including labor and all! They had a cool little area. Wait for your car that had very comfortable seats, tables, super awesome vibe! This will definitely be my new go to tire place

Best certified smog check spot in Long Beach. No nonsense fair pricing. If your car fails, or the…read morecar isn't ready for a smog check, they will do it for you later at minimal cost. It's just too bad they don't like to fix old German cars.

I took my car here for a routine oil change, and the same day I got home, I noticed oil leaking all…read moreover my driveway. Because I was getting ready to go out of town, I took the car to another mechanic to have it checked. I was told that something underneath the vehicle had not been properly tightened/secured during the oil change, which caused the oil leak and led to serious gasket damage. I'm now being told the repairs could cost around $6,000. My car was not having this issue before the oil change. What should have been basic routine maintenance turned into a major mechanical problem and an extremely expensive repair. I'm very disappointed with the service and the damage this has caused. I would strongly recommend anyone coming here for an oil change check underneath their vehicle for leaks immediately afterward and have the work inspected if anything seems wrong.