A wonderful experience! I needed bodywork done on my…read morevehicle. I got a few references and researched my own. I chose Long Beach Collision Center after speaking with Luis for an estimate. Luis was very professional and a nice person. He took a look at my vehicle and damage done, we went back inside the shop, he entered information to his computer. The estimate was reasonable, but I could tell from the things he said, the job would be done correctly and thoroughly. We set up a date and time. On my way out Luis introduced me to the owner, Francisco. Also very professional and kind. The day came to drop off car, and a couple of days later the work was completed. Everything went just as they said. I was greeted by Francisco when I arrived to pick up my car. We discussed the completed task and everything looked great. I am glad I chose Long Beach Collision Center and to all of you looking for a body shop for your vehicle, that this business is highly recommended to be your choice!

I cannot thank Francisco and his team enough for how well they fixed my car & made it look pretty…read moreto look at again (ever since I gave it a good accidental scratching)! From the start Francisco was extremely considerate and communicative which I appreciated so much as I didn't know what to expect, and for the quality of the work, the quote was very reasonable! He even offered to stay past closing so I could come pick up my vehicle after work. Thank you to everyone at Long Beach Collision Center -- I will absolutely be back if I need more work done in the future.

Great communication and provided updates. Completed in a timely manner. Fair pricing. Thanks!read more

All I needed was a cost breakdown to fix my vehicle. The first day, they said they would text me so…read moreI could send pictures. Never got a text. I called back the next day. They finally texted me. Never got a response after sending pictures. After a week of nothing I went to the Collision Experts on Obispo. They gave me a great cost breakdown for $20. Honestly, skip the hassle. I hate when people disrespect my time. Their communication skills need improvement.

These guys are the real deal. Over the course of around half a year I was doing steady upgrades to…read moremy s2000 to make it look more like a Club Racer version. I took this car to this body shop twice for both upgrades; one for the bumper and lip and the other for the trunk and wing. Galaxy Auto Haus did a great job for all aspects of the upgrade, from paint matching to panel fitment. I really can't tell that the paint on the bumper, trunk, and body are not from the same painting run; the color match on these panels is that good. Pricing was pretty fair and Honorio was very meticulous when it came to getting all of the details right. If I have another kind of project for a car like this, I know that these guys will get it done right.

UPDATE: It's fascinating how some people can lie straight to…read moreyour face. I never said this job should cost only $200-$300. What I said was that it would take approximately 2-3 hours to respray a bumper that is already removed and disassembled, and that only requires scuffing with a Scotch-Brite pad to create proper adhesion before spraying. Second, your estimator attempted to upsell full respraying of both fenders on a practically new 2024 Mazda CX-5 for $1,600, so please don't claim the quote was based on the vehicle's condition or imply that it is in poor shape. The car is literally new. This is a classic upselling tactic--you wouldn't even fully respray the panels; you would blend them and increase your profit at an astronomical price. The bumper itself requires virtually no preparation and at most 6-7 coats with 5-minute flash times, so my 2-3 hour estimate was generous. At the midpoint, I stated that $100 would go toward materials such as paint and clear coat. That figure is based on what I can purchase it for myself, as I received several quotes. I am not buying in bulk or leveraging large volumes the way you do, so my estimate is not far from reality. It's a small bumper overall. As for spray booth time--you don't have one, and you would never rent one for a job this small. An important detail: I know how to paint and understand exactly how this work is done. Overall, I requested an online quote first and sent photos in advance. That request was dodged. Instead, I was pushed to come in person--so additional, unnecessary labor I never asked for could be "found" to justify the price. Lastly, I never said the bumper was painted twice. It was professionally painted, but the pearl component did not turn out to my liking. I came to your shop because you claimed you had matched this color before, yet your estimator was unable to name a single model you had matched it on. Nor did you provide any proof that you were capable of doing so. I don't mind paying extra for work that has already been done correctly, but after seeing these tactics and reading outright false statements, I'm glad I walked away. The "obstacles" your estimator tried to create included: 1. Searching for minor hairline scratches to justify repainting two additional panels on a new vehicle 2. Claiming shops don't like it when parts are already prepped or disassembled 3. Taking photos to point out alleged color differences between panels on a new car

So rare to find a business that goes above and beyond Happy to have been a customer of Luxury…read moreCollision. Art was amazing , helpful, and followed through on all levels Highly recommend!!!

I cannot recommend this business more! When I inquired about body work, Art helped move the process…read morealong by personally contacting AAA. He went above and beyond to repair my Rivian astonishingly fast. He was always available via text, and even drove me to Enterprise to pick up a rental. Amazing customer service and fantastic body work.

I am extremely happy with how my car turned out. Horns Collision Center made my car look brand new!…read more Before having body work done on my 2012 Honda Accord I was embarrassed to drive in it. It had so many dents and scrapes throughout the car and the front bumper was misaligned. I even contemplated purchasing a new car just due to how rough it was looking. I knew that my Honda had many years left on it and decided to go in and get a quote to fix the whole thing. I am so happy that I made the decision to proceed and get the body and paint work done there. I couldn't believe it was the same car when I came to pick it up. Patrick and his team are extremely knowledgeable and have years of expertise under their belt. It is no surprise that they have been a staple in the Long Beach community for over 40 years. I would absolutely recommend getting your car taken care of here, it was worth every penny.

I'm extremely happy with the work they did on my car! The front end had noticeable damage on the…read moreheadlight and bumper, and I honestly didn't think it would look the same again. But after they finished, my car looks like new again. The quality of the repair is amazing--the paint matches perfectly, everything is aligned, and the details are super clean. You can really tell they take pride in their work. They were also professional, easy to communicate with, and finished everything on time. I highly recommend them if you need any body work done. Great service and great results!

Don't let the sketchy appearance of their shop fool you, these guys really know what they're doing!…read more I took my badly damaged Pilot to them and got it back looking new! They even cleaned and detailed the car inside and out. It looked great! I hope it never happens, but if I need another repair. I'm bringing it back to them.

Fast and excellent service. Mr. Kim kept his promise when to get it done. My car looks brand new…read moreagain. And his quote is reasonable compared to others. Highly recommend!!!

We cannot say enough wonderful things about Jose!! He is not only incredibly skilled at what he…read moredoes, but also one of the most genuine, kind, and trustworthy people you'll ever meet. He helped my son with a bumper repair, and from start to finish the experience was seamless. He took the time to explain everything clearly, was honest about what was needed, and went above and beyond to make sure the car looked amazing and was safe to drive. The quality of his work was outstanding, truly better than we expected. What makes him even more special is the heart behind his work. It's rare to find someone who combines such professionalism with such genuine kindness. If you're looking for someone you can trust with your vehicle, look no further. We would recommend Jose without hesitation to anyone and everyone. Thank you for taking such great care of us!

Thanks Jose for your world-class service to expertly repair 2 scratches / dents on my wife's 2020…read morePrius. The quality work and customer care delivered exceeded expectations. Highly recommended ~

I've unfortunately been hit by many drivers and have had 4 cars repaired here. This shop is…read morefriendly, efficient, and do quite an amazing job on their craft each and every time. I don't even live in the area anymore but have brought my last 2 cars to this shop because I know I can count on their work!

For some reason over the last few years, we've had a number of smaller and larger needs for body…read morerepair. The quality of the actual work done at Collision Works on the cars has always been excellent. In fact, last year we were going to pick up one car from them and we were hit from behind by another car on the way there. Today, though, I'm writing because, of their customer service team. It really deserves a shout out. Uniquely outstanding. I've had great recent experiences with Jonathan and James, but every one I've dealt with is polite and professional. It's also worth noting something about this business that you don't see very often. I've come in with a few small issues that I would have paid if they told me it was needed. But instead, staff just looked at and made an adjustment. It's refreshing to work with a business where it doesn't feel like they are trying to get as many possible dollars out of your wallet. On the other hand, their business model is a pretty smart one because it leads to reviews like this, 5 stars, and loyalty.

My front bumper was damaged by a tow truck. They repaired it very fast and it looks great.read more

Stopped by after the storm to reattach some mudguard screws that had sheared off from the force of…read moreall the water. Hector and Katherine helped immediately; not only was I out of their within 30 min with a completely fixed mudguard, it literally just cost me @ $40 for the entire process. I cannot say enough about this shop---great service, very fair pricing and super-helpful, highly recommended :)

I got rear-ended in December. First accident I've ever been in. :-( Although it wasn't too bad, and…read morecould have been worse, it's still a bummer (and a hassle); but it was bad enough that the whole bumper needed to be replaced. This place was great and made things easy! When I called my insurance (Costco Auto) to report it they recommended two shops near me and I just randomly selected this one. Once the insurance did whatever they did on their end I very quickly received a call from them to bring it in for an estimate. Angie the front desk lady was wonderful and very sweet. Scheduling was super easy and painless. The work didn't take terribly long at all. When I picked it up it looked great AND my pearl white paint matched perfectly!! When I got home and we looked at it a bit closer we did see something that was "off". I called them back to let them know. They told me to bring it back in and they would make it right. And they sure did! I will absolutely recommend this place to anyone who needs any car body work/repairs.

QUICK AND COMMUNICATIVE…read more Comprehensive claim with Triple A. Heard good things on YELP and saw the same things being said on REDDIT for this collision center. Met Clay and Angie. They made it easy to get updates and keep track of the repair process through text messages. It was finished within a week and it's good as new. Super smooth and positive experience.