So a month ago we had a bad experience at this Snuffers which was unusual as we have been coming here for a long time. Today I am happy to review again, but this time with great results. Staff was great, food was great and saw the manager on the floor. The main disappointment from our last visit were not what we saw and experienced today! I said we would be back and today was a great visit! Good job Snuffers! read more

Snuffers has one of the best hamburgers around. Their other food is really good too. I love love love their fried mushrooms with ranch. I could make a meal off of them. Lol. I love the sliders too. I love that you can make each one a different flavor- mushroom Swiss , guacamole bacon, hickory bbq with a side of fries. We had a problem with overcharges on our bill. The manager came to our table and quickly took care of it at the Richardson location. We enjoyed this visit At the Plano location my husband ordered a burger that was cooked wrong, sent back, cooked wrong again. He finally just ate it. It was removed from his bill but we never saw a manager or an apology other than the waitress. Disappointing visit read more

The second visit was not the charm. The family had visited before and I felt it was over priced, bad service with inferior food quality. With visitors in from out of town, Snuffers was one of the options at hand so better the devil you know. The place is located in a strip mall with many other food businesses. There is plenty of parking around but be careful if you have a SUV due to door slams by other cars.. The place has an Applebee's feel to it with a strong sports theme. We sat down and waited for our server who only showed up to take our order and two more times. Just like our previous experience the customer service is bad. The menu is simple and not complex. You'd think this would allow better quality of food yet that is not true. We ordered the traditional burger, nachos, chicken strips and chili fries. Look if you want a tried and tested formula, go to Applebee's the food here was not good. The nachos were warm but burnt? How? I don't need to go further. I feel great place for beers and a game not for family dinner especially at $53 plus tip. read more

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This was a lunch with my son and me. We both had the lunch burger special. The food came out within 10 minutes, was hot and overall good. I think the perceived value for the burger and fries stood out. Savanah was our server and she was the exceptional component of this experience. She was prompt, attentive and most importantly so so pleasant!! I would ask for her again in a split second. Really good experience overall. read more

FOOD: This isn't exactly a health food place. Let's just say it is good bar food. Lots of stuff to soak up the reason we go there--to drink after work! They are known for their Cheddar Fries, so recommend you at least try them. ATMOSPHERE: It is like Cheers--a bar & grill! Laid back & casual. SERVICE: Always have consistently great service at the Campbell location. Wait staff (especially Angel) are super friendly and attentive. TIP: Great place to meet everyone for happy hour, after a game or for lunch! Get the Cheddar Fries! read more

Been to this location several times and its been very meh. Its just one of the closest and I like stuffers and keep knowing it gets better. Their margaritas are the worst, if you can even call it a margarita. Tasted like a bad tasting carbonated limeade. read more

Food is good but they mess up the to-go orders 100% of the time. Order and pay for condiments/dressings/sides that don't get included. Every single time it's something different but it's always something. read more

Not a bad place to get a burger and cheese fries! Service at this location is always pretty good, even when they're busy. For some reason this evening, it was extremely loud in the restaurant and it wasn't even probably halfway packed. Two sets of women out eating with their friends in different parts of the restaurant kept the entire place noisy! Other than that, it's a good spot to grab a burger and cheese fries any day. Probably my favorite is the good old regular snuffers hamburger. read more

Snuffer's Restaurant & Bar - Hickory BBQ Cheeseburger - American Near Me - Richardson, Texas

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This Snuffers sucks. If you need cheese fries or burgers go to another Snuffers or Rodeo Goat. We have been sitting here for 1.5 hours. Been through 3 waiters and a manager and still no food. We've tried this place 3 times and they always say they just don't have enough staff. Do not go. Even the manager complained it's a horrible place to work. read more

My husband and I are staying at the near by Hyatt House while our house is being worked on. In our three visits a week or more there are two employees who are top notch. The first is Kyle, a superb server. with his intuitive sense of what we want to eat, his suggestions are always on target. If something is not right, as in cold coffee, he is quickly on the move to make it right. His wry humor is also great fun and makes our visits more enjoyable each time. Bravo to Kyle. The companion to Kyle is Mark who is a manager. We can't praise him enough to both make things right and to be a great host. Two great men at the restaurant. Please give them our greetings. Carl and David read more

The Dr Pepper bacon burger was amazing! Our server Shay was awesome,she kept our drinks filled and our food was quick and accurate. My man loved his old fashioned and if your looking for a good neighborhood watering hole with decent food this is the place .ask for shay..and leave her a tip she Commutes from an hour away ..so she definitely goes above and beyond for the job! read more

Our total visit was a big fat zero!!!! Started off with being sat at a dirty table that had been bussed but still had dirty sliverware on it & it need to be wiped down. Took too long for us to be recognized. The server wiped down our table with a cloth, but my concern is he used no spray disinfection. We ordered our drinks, a club sandwich, onion rings, & a burger cooked MR. Our ticket time took a little too long, 20 minutes for our food, and Snuffers was not at all busy. Our food finally arrived & the onion rings were really strange, not at all traditional OR's. Where I understand some folks might like them, they were not at all to my liking. ,I get that. They were not rings but onions cut in half, breaded in a flour breading not corn meal, & not white or yellow onions but red. Yuck! My burger was also cooked well done, no pink. Conner the manager came by our table & offered to recook my burger but my friend was already half way done with her sandwich. And it had already taken 20 for our order. I said thanks but I'll past. Sadly not a good experience. read more

I got the lunch special. Decent price however the hamburger was not the best quality meat and the fries were the bottom of the barrel 1-2 inch pieces. I rarely saw my waitress however whenever I looked up I had a fresh drink. read more

Good service. Decent food for the table, but stay away from the steak fingers. Definitely not steak, but hamburger patty battered and fried. Also, don't add cheese and bacon to your side of fries that you're already paying for because they'll charge you $6 to do so. Very disheartening when it's brought up to the manager and she says "I can't do anything about it" and "that's what corporate charges for cheese and bacon." Plenty of other options in the neighborhood that don't have this mentality. read more

We have been to this Snuffers multiple times and always sit in the bar area. Amy, the daytime bartender is amazing, she is friendly and always helpful with order selections. She is also a joy to talk to. We come back for good food, cold beer and Amy. read more

Today's visit will be the last. There were literally 4 occupied tables and 8 servers. We ordered a margarita and loaded fries. Servers were clustered in a corner chatting. The waitress walked by twice and said "let me go check on that margarita,, but never went to the bar. Took about 20 minutes to get it. Fries hadn't come out. She took our order. 15 minutes later the burger came out. I asked about the fries. She had to go check (because she hadn't put in the order). We finished our burgers and that's when the fries came out. Wrong size. Wrong toppings. No plates or forks. I went to get this myself. Terrible service. Good burgers. read more

Lunch today. Mushroom Swiss burger delicious. Fries were OK. Onion rings.... felt like they were sitting under the heat lamp for a while. Excellent service. read more

I love Snuffers and bern a customer since 1987 on Lower Greenville. By far most of my experiences over the past 35 years have been good. Over the past few years the location in Campbell has turned into our favorite. We will be pulling this location from our regular rotation. Here is why: the prices are exceeding the food, experience and service. I know prices have gone up, I get it. I also know it is hard to hire, train and keep a good wait staff. Again, I get it. My problem, which I will remember the next time we go out to eat, is how Snuffers Richardson charged me $.75 for 1 extra ranch dressing and then charged me $1.25 for a *tiny* side of gravy. How tiny? About the same size as the side of ranch that was $.75. We on average had spent $300 - $400 per month but will now be spending that $$$ elsewhere. We were not told of these charges until I saw them on our bill. The wait person said they required to charge for these now. I was not told about the me charges nor were the mentioned on the menu. Snuffers is stingy now and is not worth the price or the "nickel and dime" mentality. read more

Dear Snuffers. Thank you for serving me cheese fries since I moved here in 2002. This is my go to comfort food. And now with covid, I've been a regular curbside customer. They are always so sweet and give me likes and piles of ranch. read more

The service was super great very nice waiters , the food was amazing, and the ambiance was old fashioned with a nice bar, clean bathrooms, and overall just great. read more

Went to Snuffers on Tuesday evening to wolf down a cheeseburger. Snuffers serves one of the best burgers in the metroplex and at $5.00 it is a bargain. A side of fries is only 99 cents. The wait staff are friendly and the service is very responsive. The ingredients they use are A-1 quality. The do not cut any corners. The fries are a little salty. I think they use some sort of sea salt. Next time I will order them without salt. They also run a killer lunch deal on weekdays where you can order any burger on the menu along with fries for $5.99. You will not leave here hungry. One of my favorites now. read more

Snuffer's Restaurant & Bar - American Near Me - Richardson, Texas

The classic Snuffer's burger with everything on it hit the spot perfectly: I did add ketchup to the top bun though :) Fries are limp here unless you ask for them to be crisped up (I forgot): the onion "fries" were delicious and crispy. Note: they Cooke their beef patties medium rare unless you ask so don't be shy. read more

This shit was bussin-from Nebraska P.S. food was amazing, service was top-notch, and prices were very reasonable for the quality/ amount of food! Highly recommend!! read more

My curbside order on Tuesday was not only fantastic, but super cheap as well. The amount of cheeseburger you get for $5 during their Tuesday special seems criminal. We had been eating at other local places for so long that, I'm not sure if I just forgot about how good their burgers are here or they got better in the mean time. Either way, the burgers and cheddar fries we got on Tuesday were amazing and super fresh for take out. Almost forgot to mention their chili. For chili purists it might not qualify, but in my opinion it's the best chili you can get around the area. Super meaty, lots of actual chili flavor, and a little heat. Perfect for dipping burger and cheddar fries in. read more

I've been visiting Snuffers for decades, I mean the lower Greenville "ghost years". LOL. Anyhoo, I'm a fan of the menu and brand but not this location. The service could use some work. The place wasn't packed. I was addressed when walked in but sitting and waiting for service was another story. There was plenty of other staff from where I sat but they chose to layback and complain about scheduling instead of dropping by to check on customers (me). My server was friendly but they team spirit of the Snuffers service can you a touch up. There is no reason why some side conversations amongst servers should heard by the customer. There are two other locations ( Addison and Lower Greenville) I prefer and will continue to visit. I shared my honest feedback with the manager on duty. He apologized for experience. read more

Snuffer's Restaurant & Bar - All beef Nathan's hotdog with chili and fries. - American Near Me - Richardson, Texas

Food, service and atmosphere are wonderful. We go every week and Mary is the best! She knows her customers by name, food, and what they like to drink. We love her! Spice up the chili please, kinda bland, lol! read more

Velencia was a very attentive and kind server. The food is delicious and you have to try their famous cheese fries that can't be beat!

I used go to Snuffer's at Preston in Plano before they left. I felt that the food was really good. It's been awhile since I ate at another Snuffer's, so when I came across one here on Campbell, I wanted to try. The location is good though the parking situation is kind of challenging as some of the cars were speeding through there like they were on the Central Expwy!!! It's really nice inside and there were a quite few customers dining before dinner. The hostess and the servers were very nice, but the food, not so much. We ordered chili cheese fries with everything on it(we ordered medium and we should had ordered large). The fries were wilted and not crispy(time to change the frying oil, I don't work in restaurant business, but it was quite obvious)and my husband and I didn't enjoy it. He ordered a Dr. Pepper burger and he said it was so salty(he doesn't write Yelp reviews anymore, so I will write one on his behalf). I wanted to try Enchilada soup, but it was like a Enchilada sludge mess and was not even good, so I asked politely to send it back and they took it off the bill. Our visit to this particular Snuffer's was very disappointing, but maybe, I will try another location next time. read more

I've been here a couple times at night to pick up and let's just say the staff is...rude. No one even acknowledges you and it's hard to get someone's attention even if they are two feet in front you. OH and on top of that I witnessed one of the bus boys VAPING IN THE KITCHEN. I saw him put it to his mouth and blow the smoke out. Him and another bus boy then came out to clean multiple tables that were littered with trash. read more

Food was fine. Service was fine. The group you have in the back was so loud my wife and I couldn't hear each other across the small table. Manager has to man up and say something when one group is so loud it makes conversation difficult from anywhere else in the place. read more

This place is awesome! The service was great and the GM was actually helping us out alongside the server. That's the way to lead by example! First, I love how you get to seat yourself. And i love that no matter what tables are theirs or not if a server walks by and sees your drink is low they refill you. The food is good. Their burgers are typical, their chicken tenders are good, but those CHEESE FRIES....forget about it!!!! They are life! Plus they have EXCELLENT PRICES. You can even sit at the full service bar. Did I mention those fully loaded cheese fries with the best ranch dressing outside of that chicken wing place with the owl and the boobs. My friend ordered the fried mushrooms. Just mushrooms battered and fried. I swear I thought she was going to go into muchroom overload. Even if you order a burger, get cheese on the fries, you won't regret it! Oh and now they have an app and a keychain rewards program thing. Totally worth it! Why are you still reading this? GO!!! read more

Food is always good and the service was even better. Close to work and the service is always great.

Snuffer's is one of those decadent food places we all gotta indulge in sometimes. Today was one of those times for me. Our service was really good. The hostess was prompt and professional, the waitstaff and management team were attentive without being overbearing and the food was served promptly. The cheddar fries are amazing and almost a meal within themselves, depending on the size you order and the number eating them. We ordered a medium and that was plenty for two hungry adults. We also ordered a buffalo chicken sandwich and a cheddar chili cheeseburger. Both were good, but I have to say I was a bit disappointed in the watery thin chili I was given with my burger. For as "hearty" as the rest of the meal was I would have expected something a bit better than that. I will probably just stick with one of their other burger options next time. read more

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05/12/2019 Arrived at 825pm Our drink order and food order was promptly taken since it was a slow night. Drinks: chocolate shake, 3 waters and a kids milk The drinks took a little longer than expected but we were ok After 25 minutes We wondered where our waitress and food were since my wife were out of water. At 905pm I went in to check on our food and waitress That's 40 minutes Food: 1 Medium Cheddar fries Kid turkey sandwich Kid BBQ sandwich We should've gone somewhere else. But my wife wanted Snuffers for mother's day. So we waited to have a late dinner to avoid crowds. 909pm food arrived we began to eat and immediately asked for check. Check got there fast 2 stars on speed of kitchen read more

No words how disappointed I am. I would give it an negative-3 if it was an option. This location had promise when they opened... Where to do I begin? Service is consistently average to bad. Waiting 10 minutes for someone to approach your table happens often. Orders coming out cold, wrong, dying under the heat lamps, or not at all also happens a lot. I didn't even know who my waiter was last time I visited... five different staff members waited on our table and they did it poorly. Recently they have changed the quality of their menu items. Seasoning issues, recipe issues, cooking issues, product issues.... I have been a customer for 30+ years and it's frustrating that there is a Snuffer's three miles from my house and it is so horrible that I will be driving to lower Greenville for now on... or I will just find a new mom and pop and be done with Snuffer's for good. read more

Went here with some co workers for lunch. The service was great and not as busy as I thought it would be during lunch time. We shared the Large Cheddar Fries $7.99 which were BOMB! The fries are a good size and natural cut. The bacon was crispy and their ranch is a delicious addition. I had the Bacon Cheeseburger $8.49 which was just okay, I ordered it Medium which it was kind of, maybe half right and half well done. The bacon on it was just 2 tiny strips that did not come close to covering the top. I would gladly go back for the fries but I would have to try something else as an entree. read more

Used to be a good place, it went down hill and seems that no one cares. Horrible service and zero attention to details and paying customers. Food quality declined, service is horrible and no one cares..... read more

Love this restaurant and especially this location! Always great service and a good time. Ask for Savanah!

We were basically ignored all our dining experience, felt like we were intruding when ordering. I was looking forward to this place because I'm a huge fan of trying new areas. Not coming here again. read more

Used to go to the Greenville location until moving further north. I've been to the Richardson location a few times now. The food is great! Fried pickles are the best I've had. Also got onion rings, beyond burger, black bean burger and a regular burger which were all tasty and of good quality. It's usually busy which means they're obviously doing something right. Martin (GM here) is super nice and the servers are attentive. read more