I needed to switch to a bigger storage unit, staff promptly accommodated my request, was very…read morehelpful and friendly. Thank you SoCal storage for your great service.

Upfront: I have been utilizing this storage company on and off, for years now…read more This review is to allow a small window into the truly exceptional staff that have saved my neck more than once. Last December, neigh on about a year ago, we were moving the Christmas decorations either into or out of, I cannot recall which it was, honestly. Needing a bit of motivation, for the return trip to the car, I reached into the upper breast pocket of my vest I was wearing at the time. Now, when this specific action occurred, I was just about to enter the elevator from the second floor, to ride to the first, thus ending this particular 'run'. As I did so, I fumbled my left earbud, and as luck would have it, the trajectory hurtled the tiny projectile straight into the crack between the elevator carriage, and the concrete shaft which houses the elevator mechanics and cables. Just like that....POOF. Gone. I checked Reddit; folks with the same issue all said "Give up now", or "...it's gone, Sir, you HAVE to let it go." Or so I thought. Realizing that I was devoid of money to replace a $250 set of Apple Earbuds, I called their office the very next day, hoping for some sort of Christmas Miracle. And let me tell you, Laura, the Holiday Earbud-saving Angel sent from above, delivered just that. She was entirely empathetic, listening to a grown man whimper over his lost toy. She sprang into action, checking the schedule for the next elevator servicing date. Despite having been recently serviced by the tech, she somehow arranged to get the Elevator mech back onsite, into the darkness of the void...far below the extremely heavy and seemingly unmoveable stealer of my tiny, happiness-enducing sound producers. All for a quick pluck of my now oddly-soiled earbud. (I don't know what was down there, and I'm not asking.) Laura came in for the win. From loss, to panic, to mobilization of her business network, all to save a clumsy dad a few bucks around the holidays. Cannot thank her enough. This is the team worth supporting.

Need a small 5'x10' storage for a few months. It has to be close to our home…read more I called AAA and met with manager Barbara she was very informative Explaining the hours and rules The property is secure with cameras remote gates super clean. I going to sign a monthly contract Storage in OC is expensive but glad AAA is here for us

Competitively priced yet the most secure and pleasant storage facility in the area. Armed security…read moresign in coupled with full size elevators to three large floors. All appears temperature controlled.

Just want to let everyone know how nice the people at Save Most Self Storage are. If you get a unit…read morethere they promise not to raise your rate for a whole year. Yay!! The manager's name is Pernilla. They have been there for 50 years

You absolutely cannot go wrong with save most! Great customer service super friendly. They had…read moreexactly what was available when I called to ask for prices they gave me a few different options and they also help me fix the storage unit that was most convenient closest to the stairs! So if you need a storage unit, we small 10 out of 10 recommend !

Do Not Store Here…read more They will raise cost on you often. Went from 150 to 250 I understand increases every so often but a HUNDRED dollar increase is insane. You think if I wanted to pay 250 I would have stored literally anywhere else? Or gotten a bigger unit. Store literally anywhere else.

Clean units. Easy access whenever you need it!! So easy to…read morereserve a unit online. Totally hands free and simple.

Kimberly the manager is very professional. The facility is well maintained and the restrooms are…read morealways clean

The only complaint I have is their hours which is that they close everyday at 6:30 pm. And they…read moreare closed the entire day on Sunday. Other than that, the place is clean, the staff friendly, and the storage space common areas well lit.

Over many years, the entire staff at Trabuco Storage in Lake Forest. Have always provided me with…read moreexcellent service. Always helpful and friendly. From Gil and Tulsi to the new staff. All are great. Thank you again for your customer service

very good experience with pouch , been tenant since 2017 , I recommend highly to all my family…read moremembers, thanks to Tulsi and Don

No lights in a unit I just rented the manager was very helpful to tried to fix them still no lights…read moreunit 232. They are billing me for a 12x25 unit and it's only 10x25 unit 225 foof also leakes. Moved out of unit 241 roof leaking like a sinking boat. Unit 231 never had lights the past 5 years. I love this place great staff all ways helpful but the parent company makes it difficult for them to keep the upkeep that it needs.

Mediocre. Overpriced vs competition. Lights when burned out take forever to replace. And the…read moregates and remote access is spotty. Few people on site to help 800 number useless pretty much Cheaper and better elsewhere

If I could do a negative review I would. I posted about this place having a staff of people who…read morelie. We've have no power in our unit for 2 weeks now! The electrician that came out once a day late complained the whole time and is utterly unlicensed. This place is cheap even though they raise the rent every 6 months. The guy never fixed the problem and was supposed to be here at 8 this morning because we have work. Still not here. below in the photo that you can see they gave me the generic line to call to clear up the concern when I called it after 10 minutes of waiting they told me that that was not the right place to be talking about my concerns and they couldn't help me. This place is about as lazy, cheap, inexperienced, unprofessional, and disrespectful as it gets. It's like working with a 16-year-old that just got a job for the very first time. I will not be suggesting this place to anybody in fact I will do my best to let everyone in the surrounding area know that it is a scam location that has units for you to rent, but they will not take care of you they will not provide assistance for you and they will not treat you well.

I love Betti she's a wonderful person. But what I don't like about the storage place is that you…read morehave to take your trash home with you. I have another storage unit elsewhere and they are very nice accommodating. There's a place to throw your stuff and there's even a public bathroom.

I honestly can't say enough good things about US Storage Centers. From the moment I walked in, the…read moreexperience was smooth, professional, and genuinely pleasant--which is not something you usually say about storage facilities. Andrea and Mary were phenomenal. Friendly, knowledgeable, patient, and truly on top of their game. They made the entire process easy, answered every question without rushing, and treated me like a valued customer instead of a transaction. That's real 5-star customer service. Andrea helped me on my last storage rental on their sister property, and she just is a fantastic Human Being and excellent at her job! And shoutout to Raine as well--equally awesome, helpful, and clearly someone who takes pride in what they do. If you're looking for a storage facility that's clean, well-run, and staffed by people who actually care, this is the place. Highly recommend US Storage Centers--and especially this team.

Whatever you do, do NOT use this location. I was there for 6 months and they tried to bump my rate…read moreby 63%!!! I'm not talking about an "introductory rate" discount. I've got documented proof. I'm a Christian, they claim to be, but they are hypocrites. They are morally and ethically bankrupt. I would NEVER do business with those people EVER again. The facility rates are no longer competitive. Expect to get screwed (financially) if you decide to do business with them.

I had such a great experience using AAA self storage for 3 years. The front desk employee Josie…read morewas so nice and helpful, it made me feel comfortable right away. The storage facility is in a good area, is clean and I always felt very safe. There are two layers of keypads and many outside cameras. Overall it was a great place and the staff is very helpful.

I requested a midsized storage unit. The quality of the unit is great and the value is even better…read more Lastly, the manager is very personable and professional. The location was great and I would recommend AAA Quality Self Storage to anyone looking for a safe place to store their belongings.