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    SmartStop Self Storage

    1.0 (4 reviews)
    Closed 9:00 am - 4:00 pm

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    1 month ago

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    U-Haul

    U-Haul

    (10 reviews)

    Convenient to my self storage facility... however there is no parking seemingly available in the…read moreUHaul lot, it's only for the trucks. Apparently it's ok to park at the abandoned restaurant next door, for now...

    My in-person experience at this location was atrocious with Ashley H. She remained engaged on her…read moreBluetooth cell phone conversation for the entirety of my visit with no eye contact with the customer (me). She almost refused to offer receipt confirmation of my transaction. After asking for it twice, she finally agreed to get up out of her seat to check-in my rented Uhaul truck. Upon jumping in the vehicle, she haphazardly blurted that something was in the truck (i.e., my fiancé's singular blanket). I said that I could retrieve it. As I'm latching onto the sides of the truck to enter, she starts the motor of truck (as I'm entering the back), which seems dangerously rocky (from the back of shaky truck). When she finally checked in my vehicle and offered a printed receipt, I was charged inaccurately. At several points of conversation, I had to continually ask if she was speaking to me or the cell phone conversation participant. She continued to have casual conversation with a friend (via Bluetooth) for our entire interaction. I am hard of hearing, which makes horrible customer service experiences even worse to manage. I asked to speak with a manager. The experience continued to deteriorate from there, and I finally had to contact the corporate phone number. Mrs. De La Cruz (from corporate customer service) was warm hearted and wonderful, though.

    U-Haul Moving & Storage - Levittown

    U-Haul Moving & Storage - Levittown

    (4 reviews)

    Nice people. Clean. Clean restrooms. To leave 85 characters on saying nice. Climate control insideread more

    I called this place 2 weeks ago and ordered a hitch for my vehicle and made an appointment to have…read moreit installed. I was told they would have to order it in and we set the date for installation. I called last week just to make sure all was going well. The woman I spoke to said they had to order the hitch. (I already knew that). I said that I understood. A week later I called to see if it came in and to make sure all was in order. I called today and spoke to the original woman on the phone and she informed me that the hitch wasn't in and that I should have been called to inform me that the hitch would take a month to come in. (Anyone else see a problem here?) She asked if I left a deposit I told her that I was never asked for one but would have gladly given one. At this point I finally caught on that it probably was never ordered because I didn't leave a deposit. So I cancelled called a competitor. I had to give them my build date, he told me they were in stock but had to be ordered through the company and it was guaranteed to be in next week. I had them order it and they'll come to where I work to install it. So thanks for ignoring me uhaul. I'm a serious buyer that you've lost business with. I don't normally write reviews but I did give you 2 opportunities for the sale. I know it's not a big ticket item but I was a buyer. I'm actually saving a couple bucks by going with the other company also

    SmartStop Self Storage - selfstorage - Updated May 2026

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