Facility is fine, but bear in mind that if you should opt for month-to-month rental, count on your…read morerate going up dramatically in the first year (with the initial increase coming after about half a year or so. They always have units available for a reason. I'm very surprised that my friend who rents here (who also just canceled after yet another high increase) hasn't written a review. I shall have to encourage her to do so. Oh - they keep a bare minimum number of carts available (like 4), which seems absurd in the grand scheme of things. I think the owner is quite possibly pretty greedy.

This is the worst storage place ever! They use deceptive and unfair business practices. Poor…read morecustomer service and they keep increasing rates by over 55% per increase thinking their tenants are stuck and will keep paying. The management is poor, especially Stephanie. They claimed my credit card was expired...it was not. Then they charged me $20 late fees on each unit and claimed they could not reverse the late fees. Now they are claiming that there will be another $200 late fee on top of that one. They are crooks and I reported them to BBB already. Do not ever use them!!

Matt and Amber were very patient and pleasant to work with. They were diligent in checking out my…read morereference to make sure I was allowed to get into the unit. Mindful of security and solid customer service. What more can you ask for? Thanks again for your help. Sarah

Lol. Since they NEVER fixed the back door, when the front door broke, they had "no choice" but to…read moretell customers who pay a premium for drive up indoor storage that there is no drive up to their "Premium" priced indoor storage. Notice that there is no manager name or telephone number on the notice. Horrible!!! Don't rent here! What do I need? I need you to fix the doors! And still no name of a manager! Emily S.!

This is one of the best uhaul locations you can use. Everyone is friendly. Trucks in great shape…read more Lots of supplies available. Parking lot is easy to navigate. I had one problem caused by the U-haul reservation system that staff fixed. The pickup location assigned to me and was 3 miles away from the one that I selected in my original reservation. I thought it was no big deal but when I returned truck to buxton boxes, they said we went 8 miles over included mileage. They did NOT charge me for extra mileage, but the app should adjust for distance they add.

WE LOVE BUXTON'S BOXES!!! Incredible service - their ladies in the office are just the sweetest…read more They are also true professionals who know their jobs and want to treat you right. I saw them on one of the worst days of my life, and they were all so helpful and kind. Secure storage units were I was never afraid for my stuff OR my physical safety. Easy sign up, easy end to my contract, and easy return of my deposit. Never had a problem getting the correct size UHAUL on the day I ordered it. Easy drop off policy and I have never been hit with any additional fees or penalties.

We needed storage, and are really pleased with Traci's customer service at this location. Traci…read morewent above and beyond to help us on multiple occasions.

Great security to property, easy transfer to and fro and clean. Stay is always respectful and…read morehelpful.

I began storing my things at Storage Sense 2 years ago, and my monthly fee was $257.10. In 2 years…read moretime, the monthly fee has increased to $304.22 for exactly the same services. This increase is outrageous. It is unfortunate that owners of storage businesses now seem to top the list of the most unscrupulous business owners in existence. They take advantage of people simply because they can. They will get their comeuppance for their greedy behavior, because there is a God who sees what they are doing. In the meantime, I will strive to have my things removed as soon as possible, and I will never use their facility again nor will I recommend them to anyone.

I'm less than impressed with this business, after wasting an hour attempting to acquire a storage…read morespace for my business. While Shenika at the front desk tried to be accomodating, she clearly needs some experience in customer service. I know from experience that it's hard to juggle multiple demanding people at one time, however, being the only person in the office of a certain ethnicity, it was rather obvious that my business wasn't as important as the dead-beat who kept arguiing his way into his space that he hadn't paid for in months, the lady who continually had 'one more question' - and anyone else who walked in off of the street, etc. I waited patiently for over an hour (AN HOUR!) - only to find that the original quote for the space I'd selected wasn't the amount i was told. I walked out. CubeSmart might consider adjusting their business practices to tell people UP FRONT of all their additional fees & taxes before wasting an HOUR of someones time, only to find out that a $119.00/Month space is really a $130.00/month space. This model just sucks. I'd look elsewhere before going here. I'll stick with Public Storage, for now.

Raised rates to extortion levels; Drive in gate is frequently broken. DO NOT USE EZ STORAGE…read more They are greedy money grabbers - not worth the cost for basic storage.

Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

This business promises office hours when you sign the contract that they do not make good on moving…read moreforward. It's very common to show up and find the office closed for hours at a time during the agreed-upon hours.

Update: DO NOT RENT HERE IF IT WILL BE LONG TERM!! BEFORE THIS MONTH, I PROB WOULDVE GIVEN THEM…read moreGOOD REVIEWS. HOWEVER, I AM has changed. Be cautious After "six or seven" months they will increase your rates. after a year mine went up $25 per month "and this rate is locked in for a year". I can see going up $5 or $10 a month but $25?! Nope. I am also thinking about filing a complaint elsewhere. Going to review my contract because I do not remember being told of rate increases like this.

The Limerick location and its area manager are the most unprofessional staff I've ever encountered…read more Compass Storage Corporate needs to pay attention to the caliber of people they hire to interact with customers paying high dollar for sub service. My monthly due date is the 8th. Like many Americans, money is tight and I knew that I would be paying a $20 late fee - but that I also had a 5 day grace period. I started receiving phone calls on May 11 from personnel in this location telling me that I needed to pay my bill. The next phone call was on the 13th and I spoke with the representative and told her I was aware that my payment was late. All total - I received 8 phone calls and six text messages regarding my account. It was worse than a collection agency. Because I've never been this late before (groceries, gas, medication VS. paying storage who wins?) I did not know that an additional $20 was assessed four days after the first assessed penalty. I have rented from this location for over 7 years starting when it used to be Metro. I had a testy exchange with George on Saturday, who implied that I was trying to skip out on my bill and that they deal with this all the time. He also said he'd "try" to pass my concerns along to the area manager, but he's not in control of her schedule and hopefully she'd get back to me sometime this week. I was outraged and called the corporate customer service number and explained my offense. The area manager finally called me today and it was - again - an abysmal, defensive conversation. I learned that $40 is part of the "late" fees and accepted that; however, my complaint was that I was being harassed and maltreated as a longtime customer and that the texts and emails are excessive. She proceeded to interject and said she'd let me talk and now it was her turn and that because I keep interrupting her she can't help me. She essentially defended the actions of the Limerick staff and never once treated my concerns as valid. It's not about the money anymore - it's about the professional disrespect that she is green lighting. DO NOT RENT UNITS FROM COMPASS. THE LIMERICK LOCATION IS THE WORST AND SO IS THE AREA MANAGER. I cannot WAIT to get my things and leave after spending thousands of dollars over several years. The price hikes are also so out of control that it borders on extortion.

We used the Limerick location for a while. The rent for storage seems to go up every 3 months…read more Since they took over this location from MetroStorage they have increased the rent 3 times. We are moving to another local storage company.