When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

Mr. B installed several light fixtures for me including a surround sound system but he's not very…read moreprofessional in returning phone calls or text. I would like to use him again in the future, I just need him to be professional and return calls as he is the one who said to call him if I need anything else....smh

Never finished the job. Still owes us a curtain we paid for. Refuses to show up to appointments,…read moreanswer phone calls or emails.

Absolutely! Here's the rewritten text:…read more Everything! This remarkable man made space in his schedule to help us that very day. In under 20 minutes, DeWayne expertly mounted two TVs. We are truly inspired to have found someone like DeWayne; his outstanding workmanship reflects his strong ethics. A good man committed to excellence! Also, his prices are Senior Approved! Finding an honest person is rare, you will love this man!

The team was so helpful and the process was very smooth! I love that they wore coverings on there…read moreshoes and were so quick! definitely recommend for all tv mounting and de-mounting services

Safe & Sound Technologies helped install new security cameras and setup our security system…read more Alberto Zamora was our technician and he was extremely helpful, respectful, conscientious and a true professional. He even respectfully declined a tip when I offered one after the great job he did for us. I highly recommend him and his company for their service and values.

I contacted Safe & Sound Technologies twice to get a quote for a project, once calling and a second…read moretime emailing with no response. That was about 2 months ago and I have since contacted a competitor who reached out to me within a day or two and was able to help me get my project completed. The lack of communication and unwillingness to simply respond to an email or phone call is very unprofessional in my opinion and I wouldn't recommend a company like that to anyone.

Great company, Henry and his brother are good guys. They explain everything well and help with your…read moreneeds. Henry is also quick to respond to any issues that you might have. They are a small company that is more personable, unlike large companies that just want your money.

I had an incident where we had an intruder and being a single parent, I wanted to make sure that…read moremy kids felt secure quickly. I called Henry at Secure 1 First on a Thursday and he had the parts and installed my new system the very next day. The system I chose also included automation and so I added some items over the next couple of days and we all love it. I also ended up getting a surveillance system. I have friends that have security cameras that do an okay job and I know that I could find something cheaper than the professional cameras that I bought. I believe I could have even gotten some of the cheaper cameras through Secure 1 but I chose the better quality system. The reason is that in the last 3 years, I've had 3 experiences where someone was caught on video (once hitting our car in a parking lot, once vandalizing by kids, and once breaking and entering where the person was actually targeting my daughter) (and no, I don't live in a bad areas). Each time, the cameras caught our perps on camera but the camera quality was too bad to positively id the car or the person to a point where the police could do anything. If someone comes into my house again, I want to make sure that I know who they are and what they look like. I'm not settling for a poor quality camera and feeling that you just watched someone get away with a crime against you and there is nothing you can do about it. I appreciate the advice and input that I received from Henry. I appreciate that he was so quick to get my house to a point where we feel secure and I appreciate that he made sure that the job was done and complete to our satisfaction.

Love this place, so easy to order something online, great customer services. When you buy any…read moreproduct, there are instructions online you can look up

I had a security concern and called Spy Centre. The man who answered the phone took his time and…read morewas very informative in answering my questions about car trackers and where to buy a jammer, which I learned are illegal and not sold in any stores. Helpful staff!

We have been happy customers with Key Security for almost 30 years. Fortunately, we have never had…read morea true alarm, but they call promptly if we have a false alarm, and we have accidentally caused a few. If ever there is an adjustment needed (perhaps due to door settling and sensors not working), Key's technicians are prompt to schedule a convenient time for the adjustment - and they show up on time. We have enjoyed such good service with great prices my wife and I agreed a five star review is appropriate. Key Security is privately owned and we like that fact. If you are researching for a highly competent, professional, and friendly home monitoring security service, we highly recommend Key Security. You owe it to yourself to give them an opportunity for your business.

Key Security is great! So easy to work with, outstanding customer service and always available when…read moreI need them. I have them in our home, our rentals and businesses. Highly recommend.

Corby installed a sound system plus speakers (living room and master bathroom), mounted a flat…read morescreen TV over the fireplace, and an air antenna in the attic (townhouse). The price was more than fair, he was very courteous from the first contact we had all the way through installation, and he was very helpful when we had questions about the equipment (even months after installation). I will definitely use 21st Century's services in the future and strongly recommend Corby's company to anyone looking for audio/video solutions.

Excellent service! Corby and his team are great! I have a frame tv that I had them mount above my…read morefireplace and they did a fantastic job. I have a complicated conduit system that runs the wires through walls and under the house and these guys were great in figuring it all out. Had to spend time under the house and up in my attic but obviously knew what they were doing and very professional. Would definitely recommend them.