When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of the bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise! read more

Highly recommend this locally owned business. You can expect excellent service and hands on assistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team! read more

Al Rodriguez at DFW custom video surveillance is the man you need to install your home or business surveillance system!! I just had DFW custom surveillance install my home surveillance system. They took the time and put in all the effort to make sure I was 100% satisfied! The results? An excellent high definition home surveillance system... I highly recommend Al and his team at DFW custom video surveillance. They will get the job done the right way!!! read more

When it comes to video installation and surveillance look no further than Al and his team. Justin the tech came out and reviewed with us our options and and listened to what we were looking to do with our system. Now that our system is set up we couldnt be happier with the service we received. When we are ready to expand our system, we will be calling DFW Custom video surveillance again. Great Job Guys! read more

They showed up on time. Listened to my security needs. Proposed a practical solution. Gave me a good quote. Installed equipment with care. Now I can check on my pets and see if my house is safe right from my phone. read more

After deciding to place a camera at my home to help monitor things while I was away, I stumbled up on DFW Custom Video Surveillance. Upon calling, I spoke/worked with Al Rodriquez (owner). From the start, Al was friendly, honest, knowledgeable, and listened to my needs. After coming out himself to take a look, Al quickly determined the appropriate equipment and solution and sent me his bid later that evening. After reviewing bids from other companies in comparison, his bid was extremely fair. After deciding to move forward with DFWCVS, installation and set up was done promptly and professionally. It was very apparent Al was only interested in my complete satisfaction and even spent time afterwards teaching me how to use the equipment. The results were above and beyond my high expectations. Overall, I am extremely satisfied and would highly recommend you work with Al Rodriquez and DFW Custom Video Surveillance to take care of any of your home/business surveillance needs! read more

Al is very knowledgeable, he and the guys that came out were very professional. Extremely good service after the sale, any time we've had questions after the system was installed he was very responsive. Highly recommend. read more

Al and his team did an awesome job installing a Video Surveillance System at our home. Al met with us to recommend and design a system that met our needs and concerns. He is professional, knowledgeable, courteous and fast. He and his team installed high quality equipment for a fair price. We were highly impressed when they attached the DVR high up on a wall in a hidden area which will make it very hard for a burglar to remove and steal. They cleaned up nicely after the job was completed. Al went into detail explaining and demonstrating how the system works and how to access the camera views from our smart devices. He also repaired and updated our existing burglar alarm system. We highly recommend DFW CUSTOM VIDEO SURVEILLANCE. Al and his team exceeded our expectations! read more