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    Smart & Final

    3.4 (80 reviews)
    ModerateGrocery
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    Reviews With Photos - Smart & Final

    Rotten mandarins.. one bag - and all are like this.
    Robert S.

    Alright ... alright. I had it. This Smart & Final was never as bad as reviews indicated. You glance at the reviews and realize that some people are just ridiculous. That being said.. this location has been on a serious decline. I can't even quantify it but basically since the start of 2024, the brass at Smart & Final must have forgotten to make sure this place is keeping up to standards. Shelves and fridges are often vacant. You have employees standing around just watching this place fall apart. A couple of the ladies are definitely doing what they can but at the same time it isn't enough. I have had this happen so many times this year. One thing after another - messy or empty produce section. I'm not sure what's worst. Empty shelves. Literally no milk at one point. No cold cuts. No orange juice It's like there is no logistics here. Patches O'Houlihan would describe this best in a pre-match pep talk. Why didn't I write this sooner? I went the kind route. I went to other stores despite the inconvenience of having to drive a little further. I've been a local since 1996 so excuse me if I find stasis in my selections. What was the final straw? Bags and bags of moldy ass mandarins. The entire mandarin section was absolutely rotten. And there were two sections of them! How do you walk past this and not notice? Where are there systems and desire to manage this store effectively? You don't like your job - find another one. Don't do this to the community. I grabbed this bag - hoping to inspect it for purchase and my hand picked up the nasty odor and feel of the rotten fruit. I couldn't believe it. I told the cashier what had happened - and asked for hand sanitizer because of what happened. She directed me to the aisle where I could find one ... to purchase. Unbelievable. Either this Smart & Final needs some serious intervention or it needs to go. The community deserves better. It's not good enough. Period. Not going back - ever. It is my intention to make sure that this review sways others to do the same.

    Supposed to be chicken wings but looks like turkey wing
    John M.

    this place doesn't look for Quality anymore they will literally sell you the worst of the worst I bought chicken wings that look like turkey wings no quality anymore and good luck finding someone that speaks English that you understand

    Food run
    Judy L.

    It's not as crowded during the week. The few times I've been here, I do notice a lot of things are out of stock. Maybe I'm here at odd times, Idk. Other than that, pretty convenient for bulk items rather than having to deal with all the drama at Costco. This location is not as busy which I can appreciate. Staff is friendly and they're trying to implement the social distancing here.

    My shopping for the week

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    7 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    9 years ago

    Even though the expansion of the Extra store off of Verdugo St. took a lot of good employees, I still enjoy the friendly staff here.

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    6 years ago

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    12 years ago

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    8 years ago

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    14 years ago

    Small store but mostly great employees, quick, great prices and as Karla stated before no rewards card needed!

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    9 years ago

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    14 years ago

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    14 years ago

    The bathroom has a big BOOGER on the wall. look like it haas been stuck there for months!

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    10 years ago

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    14 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    10 years ago

    Is never packed people here are so friendly and willing to help, I've been here at crazy times and they always seem to be in a good mood

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    15 years ago

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    14 years ago

    This seemed like a well managed Smart & Final. Everything was in their place and the isle were clean.

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    12 years ago

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    9 years ago

    Yikes they can not sell alcohol after 8pm now!! Funny a bar can be open all night across the street! Where is the sanity?

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    16 years ago

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    15 years ago

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    14 years ago

    when u don't want to go to the large super sores try this one. similar to Costco but smaller.

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    11 years ago

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    11 years ago

    Mark helped me out & had 400 ice cream cups ready for me to pick up this morning! The kids at school were so happy! Thanks Smart & Final!

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    14 years ago

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    Page 2 of 2

    Ask the Community - Smart & Final

    Review Highlights - Smart & Final

    the ONLY reason i will shop here is because of the cashier 'Chris' she was amazing.....and got my business back to this stor

    Mentioned in 5 reviews

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    Ralphs

    Ralphs

    2.9
    (276 reviews)
    0.9 mi
    $$

    I had a frustrating experience at this Ralphs location today. I was using self-checkout and…read moresearched broccoli crowns that was clearly labeled "broccoli crowns" for $1.49. When I selected that option, it rang up as $2.49 instead. I called over the attendant to fix it, since you obviously need an employee to delete or correct an item. I explained the situation, and he looked at me like I was asking him to do something outrageous. He even looked at my friend to say, "Is she really asking me?" It was honestly uncomfortable and unnecessary. Who else would I ask.. All I needed was help correcting a pricing error. It was Sunday around 3 PM and the store wasn't even busy, so I don't understand the rude attitude. If you're assigned to self-checkout, assisting customers with issues is literally part of the job. Customer service makes a difference, even during small interactions. This one just left a bad impression.

    Had a pretty horrible experience at 10:00 PM on 7/30/2026. The lady working the self check out…read more(Queztli V?) decided to scream out my card was declined (I didn't even use the machine yet) while I was out with a friend. She had screamed it out more than once and then yelled at me to use another card. I'm not particularly struggling, but to yell at someone in a rude demeanor and then try to disregard someone for needing assistance to clear out the self check out to pay for my $15 items is just completely insensitive. Please bring the older gentleman that usually runs the self check out or I won't be returning. Pretty ridiculous for someone that works at Ralph's. Do better.

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    Ralph's Burbank
    Ralph's Burbank
    Ralphs
    Banana nut bread very moist and light but light sweet and cheese cakes

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    Banana nut bread very moist and light but light sweet and cheese cakes
    Pavilions

    Pavilions

    3.3
    (267 reviews)
    2.3 mi
    $$

    2 Minute Read: Back in the 1990s, Ina Merlo, a very good…read morefriend, would ask me to drive her here and there. Ina was born in 1892 and when I met her she'd just turned 92. She reached 104 yrs/o. Why do I mention Ina? When she wanted to grocery shop, she'd ask me to drive her to PAVILIONS in Hollywood. She told me, "Pavilions is a little more expensive but everything is the best!" So, PAVILIONS it was and PAVILIONS, it stays. Two days ago, I went to the aBurbank PAVILIONS, as I was a'hankerin' to make Turkey Giblet Gravy from scratch. As usual, it was a pleasant visit. Any questions you have, they Staff is always ready to help out. At the Deli, I was treated by a Lady with a nice smile. I ordered rare roast beef, and turkey. I requested they'd be sliced on the slicers number one thickness. I told the lady I'd be back in a few minutes. So I went to the meat department A young Attendant greeted me very happily. I asked her name, "YAJAIRA", she replied. YAJAIRA went out of her way to help me get what I was looking for, and did it wit such gusto, that I was impressed. Anyway, Ina was right! PAVILIONS is the BEST. Thank you.

    The service is terrible! I have been trying for 2 1/2 hours now to order groceries to be delivered…read moreto my house. 1. Your AI doesn't recognize my password 2. Or my email address although I have been picking up groceries since before the pandemic !

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    10.60 meal, they also male Poke bowls to go.
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    Handy Market

    Handy Market

    4.2
    (793 reviews)
    0.9 mi
    $$

    Incredible little market. Feels like a small town market filled with products that are actually…read morewanted and of good quality. Their deli is also great. If you wanna stop by for a quick sandwich I definitely recommend them.

    As a loyal customer of this establishment for over two decades, I have consistently visited the…read moredeli and meats department at least once a month. However, I am compelled to rate this establishment one star due to a particularly unpleasant experience with a female deli employee whose first name begins with the letter "J." Despite my frequent visits, the overall customer service in the deli and meats department has declined. The season butchers have been replaced with individuals lacking the necessary experience and customer courtesy that were previously present. Over the past three months, I have encountered the same issues with this particular employee. It is important to note that the fee charged for slicing a Tri Tip into a carton container is not the primary concern. The issue lies in the employee's behavior and attitude, specifically their unwillingness to properly wrap the sliced meat. This has occurred on multiple occasions, most recently at the checkout counter when the cashier pull the foil-wrapped package from the plastic bag causing the juices of the meat to spill all over the counter. This has happened to me every time this employee has served me. The Tri Tip sliced meat is dry and devoid of juices due to this careless employee's failure to wrap the meat carefully. It is imperative that this situation be addressed. Management should provide this employee, "J," with proper training on how to wrap sliced food correctly. Additionally, it is crucial the ambiance that all employees, including the deli and butcher employees, maintain a pleasant and friendly demeanor. A salutation is always appreciated. Despite these concerns, the BBQ remains outstanding as always.

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    Counter
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    Carne Asada Burrito
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    ALDI

    ALDI

    3.4
    (92 reviews)
    1.7 mi
    $

    First time visiting an Aldi store and i was not disappointed at all…read more On Sundays, they open at 9AM FYI because I got there early and noticed that it was still closed ( at 845AM) and also important to note, there are early birds already pulling up to start their shopping. The store layout is unique here compared to other markets that I shop at frequently. Still, they had fresh, beautiful fruits and veggies at very competitive prices. In example, I got a mint cucumber bag for under $2 a pack of 8. I came for the ahi tuna steak which are tasty when prepared correctly. They carry a little bit of everything, from food items to office supplies, hygienic items, toys, etc. Not a huge store but there is plenty to browse. The check out process was different; when it was my turn, the belt where all the items scroll on, ends at the moment where you are about to pay; making it awkward and a tad bit pushy to bag your own items quickly, as they may fall due to the limited space left there for your items. Overall, a pretty cool store to add to my list.

    I am a long-time Aldi customer and shop at this location four or five times per week, which is why…read morethis experience stood out to me. On the afternoon of June 12, 2026, my 14-year-old son and I checked out with Olivia. We had only about a dozen items, and there was no one waiting behind us. Since my son is not accustomed to Aldi's self-bagging process, he was trying his best to bag our groceries but was moving a bit slowly. Rather than adjusting her pace, Olivia continued scanning rapidly and placing items into the cart, including some in the child-seat area. At one point, our half-gallon of milk nearly fell out. I understand that Aldi's business model emphasizes speed and efficiency, and I generally appreciate that. However, customer service should still matter. Because there was no line behind us, I was surprised that there seemed to be little patience for a young teenager who was genuinely trying to help. When I commented that things felt rushed, my concern was either misunderstood or ignored. At the end of the transaction, Olivia held my cash while waiting for space to place a frozen pizza that was still on the scanner. While her explanation made sense operationally, the overall interaction felt cold and unnecessarily rushed. Perhaps she was having a difficult day, but the experience came across as impatient and passive-aggressive rather than helpful. I want to emphasize that nearly every other cashier I have encountered at this Aldi has been friendly, patient, and accommodating. This review reflects one disappointing interaction, not my overall opinion of the store. I will continue shopping here, but I hope management reminds employees that efficiency and courtesy do not have to be mutually exclusive.

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    Cashiers
    Cashiers
    ALDI
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    Healthy and organic to go meals

    Smart & Final - grocery - Updated August 2026

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