Hi, I have visited them last week with my family. 4 of my members did skydiving and I went as an observer. Honestly, from booking to getting there and getting all ready to jump everything was quite smooth. Everyone there was quite friendly and helpful. Cassandra , vikas and all 4 divers who went with my family was phenomenal. But my experience didn't lasted long in that direction. All of my ppl got their video as they promised. But my son didn't get his video even after 48 hours of wait time. Upon calling we found out that camera was mal functioning and it may take bit longer then expected to get the footage. We understood. Things happens. But after whole one week we as of today still don't have the footage. My son kept on calling them and they kept on telling him that it's ready and he will get in his email once it's all formatted. Finally we lost our patience and I called and it was unbelievable how rude the lady was on the phone. She kept on saying in very rude tone that we have sent request to third party and they will send you soon. I said can I call them and can I have their info ? She said did your other children got videos then you should have info about them. She didn't provide me any info and email has no contact info. Upon calling again after few hours lady said nothing I can do abd it's third party. I was like I paid I you and instead of taking accountability she was taking her hands off of this matter. She totally made me feel like she doesn't care abd she got the money now screw you. I requested nicely few times that isn't it your job to call me n keep me posted ? Here every day we been calling. Secondly , now that my son has no video are you going to refund ? She was very stern and said well your son jumped abd we have footage so no refund. I said ok he jumped so take money. But he didn't get the footage so why are you not refunding or getting me video? She just didn't care to talk n she just left the convo n manager Cassandra came on the phone. Then the whole thing started working again smoothly. Cassandra said if I don't get video by tonight then she will refund and still send the video. Now Thsts call the ultimate customer service. I would do the same as business owner. But it's sad to see their staff has not learned this. Ppl so far I and my son spoke to gave us just same words and nothing more. But Cassandra was on top of thst just in one call n kept me posted about what's goin on. I would def work with Cassandra since she knows tacts of business. If I wouldn't have gotten hold of her then surely this review wasn't going to be decent. They owe it to her big time. I still don't have video but I know I will for sure since Cassandra has taken matter in her hands. Pls don't use this review to judge their services. Just make sure you leave with solid affirmation from reliable staff member about post experience needs and wants. As I said everyone there is quite friendly and super helpful to make your experience memorable. So go out and expand your wings with them. They will do great and there is no doubt about it. The team is GREAT!! read more

The team at Skydive Phoenix works like a well oiled machine. The entire experience was professional and comfortable. That's a good thing since we were jumping out of an airplane and safely floating back to earth. My tandem skydiver was Dustin and my girlfriend's was Joel. Both met with us early and went through the entire process. We both felt like we were in great hands! My recommendation is to go with the higher release - 13,500' and 60 seconds of freefall! Get a video/pics so you can prove to everyone how bada$$ you are! Thanks for a great day! We'll definitely be back! read more

10/10 would recommend coming here even if you're petrified of sky diving! I did the tandem jump today for my 20th birthday. My mother was totally against me skydiving until my father influenced her to allow it. Before I even did the jump she was already considering coming back herself! Everyone was insanely hospitable and my tandem instructor was very reassuring. He made sure I was ready and happy the entire time. Thank you so so much Skydive phoenix for a great experience, definitely doing this again! read more

Skydive Phoenix - Skydiving Near Me - Maricopa, Arizona

My boyfriend and I went a few days ago and had a BLAST! Jonathan was my outside video guy (worth buying the outside video) and he was the perfect hype man. He took great video and his excitement and enthusiasm made the experience that much more fun and enjoyable. Drew was my instructor and I felt completely safe with him. Opposite from Jonathan in that he just seemed like a chill, calm guy (something that was definitely necessary considering he was the one my harness was connected to). I do feel like I have to apologize to him though... you're supposed to curl your legs back and try to touch your feet to your butt... looking at the video and pictures, I was more so in the fetal position hahah sorry! He was a great instructor though and clearly knew what he was doing. Overall great experience and great time! read more

celebrated our 26th Wedding Anniversary with a tandem skydive jump. Why not push your wife out of an airplane ?......What an adventure! John checked us in and right away set us up with the instruction video. Our instructors, Max and Gena from Belarus, suited us up and gave more instructions. We met the pilot, boarded plane and was off to an altitude of 12,000! Flips & turns and smooth landing. Good job Max and Gena, you kept us alive. I ordered the video and still pics. They will be mailed. We arrived on time, NO WAIT, and was IMMEDIATLY taken care of. 5 star experience. read more

Skydive Phoenix - Skydiving Near Me - Maricopa, Arizona

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From the very beginning to the end we had a great time. Everyone was incredibly friendly and our two instructors, Matt and Steve were hilarious! Thanks guys! Matt, that was the best 4th jump ever. read more

Absolutely incredible and awesome staff. They know it's scary but they make you feel at home and that everything is under control. We paid for the video package and it was totally worth it. I am a big guy at 6'2" and 230 lb and Dustin was able to bring us both safely down with ease. He also made the free fall and parachute descent as crazy as I wanted it to be including flips and spins. However, my wife opted for a less crazy option and her tandem jumper matched her style so nobody was pushed beyond their boundaries. It is definitely worth the money and the team really knows their stuff. Some other things to note are that they will give you the option to free fall for 20, 40, or 60 seconds. We chose 60 seconds but if it is your first time jumping and you want to save money you will be fine with the twenty or forty second free fall. Spend the cash on a personal videographer that comes down with you!!! Loved it!! read more

Skydive Phoenix - Skydiving Near Me - Maricopa, Arizona

D U S T I N D U S T I N D U S T I N D U S T I N If you're looking for the best tandem skydiving instructor IN THE WORLD, look no further. Dustin is the Muhammad Ali of instructors! I have an irrational fear of heights and Dustin squashed them when he strapped me to him like a new born infant. He reassured me the entire time we would have fun. When he launch me from the plane like a little baby bald eagle, I had no doubts I'd make it to the ground safely. 10/10, would get physically uncomfortably close with Dustin again and jump from a plane. read more

This place is awesome. Loved my experience. My instructor Steffan was super cool and made the whole experience incredible and safe. The whole team is awesome! Thanks guys read more

After writing this review, I'm also sending a message to yelp asking them to add a half-star rating system, because a star seems way too much for this garbage company and its garbage employees. If you want to try them out, by all means. Just make sure to get there 5 hours late because they're going to make you wait that long anyways. And if you want to document this wonderful skydiving experience, bring your own go pro camera. Hell, if you jump while taking a video with your phone, then drop it from however many miles up, you'll still have a better chance of getting a shot or two of your jump. My girlfriend and i paid $160 each for video documentation, they first claim they'll send them soon. Then they claim there's been a "problem" with the camera. Then their newest employee lets slip that "they've lost a bunch of videos and a lot of people are complaining". Oh and guess what? Their coward, pu**y owner has the audacity to refuse to talk to us over the phone about a refund. Even though it's been over 3 months and we still haven't received the videos. But don't worry! You MIGHT get a free low quality cotton tshirt if you show that you're annoyed. Maybe if you yell at them they'll give you a jumpsuit, just never a refund. My grandma's 3 weeks old kitten has bigger balls than the owner of this place. read more

The Skydive was exhilarating, but their customer service and ethics fall quite short. I paid an extra $139 to have a camera guy jump with me to film my first Skydiving experience. However, they forgot to send the camera guy. (We were in a large group so I assumed one of them was going to be filming us) I was pretty disappointed because you only have your first skydive once... When I got to the ground, they said I could pay $100 to go back up again and have them shoot the video. There was no way I could get a video of me skydiving for the $300+ dollars I had already paid (including the Groupon). Needless to say, I won't be recommending these guys to anyone. My diver was an awesome guy. He made it a good experience, but unfortunately due to the lack of customer focus and customer service I could never recommend this place to anyone. Not to mention the guy that died here in 2015... read more

fantastic place!! the people are funny and chill they help u keep cool and calm while u wait and then they make sure u have a great experience. worth every penny!! do it!!! read more

So, I did exactly what was asked of me to do and contacted this company directly through their website. And have still not heard anything from anybody.If you have any intention on making it right. It is pretty simple. Make the DVD and send it to me. If you don't, do not have me go through even more steps, to get the same results. But don't think I am going away. I may have if it was only me. But now, knowing there are others who are having the same problem. I'm not convinced it was accidental at this point. You can prove me wrong. My direct e mail is dproffitt11@cox.net November 11, 2016. Still no DVD, still no email. So much for the surprise DVD for my wife's Aunt. Shady SOB's. I can only imagine how many people you screw out of the $60 bucks or whatever it was. Kinda sad because everyone was so nice as far as the jump. Disappointing. read more

Incredible! 10 out of 10 and easily deserving of 5 stars! My wife and I decided to check something off of our bucket list and go skydiving this week, and Skydive Phoenix made it perfect! Our instructors, Wilmar and Chris, were both very professional and helpful. They made sure that we were comfortable, answered all of our questions and made sure we knew exactly what to do every step of the way. Our videographers, Max and Sebastian, were also extremely friendly and helpful. Both of our instructors and videographers had each individually made THOUSANDS of jumps and were very reassuring. We were both able to feel completely safe but enjoy the insane adrenaline rush of the entire experience! I HIGHLY recommend purchasing the higher jump (60 seconds of free fall instead of 20 or 40 seconds) and the outside video package with a videographer. With it we each received 300+ high quality pictures, 2 shorter 'highlight' video clips, and a single full video clip of the entire fall and landing. The videos are then uploaded to an app within 24 hours where you can edit and download them. The whole process couldn't be any easier. Best of all, both of our videos were extremely well filmed and watching them back is like watching the advertising video for someone living the best skydiving experience of a lifetime! read more

I had my first skydiving experience with skydive Phoenix ! My instructor Louis was amazing!! I would totally go back! Only thing is I'm still waiting on my footage! read more

Firstly, we didn't order a video or photo because of the reviews on this site. So I don't have any feedback on that. However, the experience is one of a lifetime and the people that make it are the tandem divers that keep you alive. There are some complaints about the wait and organization but I gotta say, everyone I talk to about skydiving say the place they went had a lot of hurry up and wait too. These people are dealing with conditions (weather, mechanical difficulties, etc) that can be out of their control. They do their job the safest they can. Max and Lewis were our tandem divers and they were outstanding! read more

I give it 2 stars because I jumped out of a plane and survived. Other than that, nothing else was pleasant. I bought a Groupon just like everybody else here. However, I don't think that Skydive Phoenix had the personnel to handle all of the customers. We booked over a month in advance, for an early time slot at 11am. They told us to arrive "just a half hour early." It was only AFTER we arrived and registered that they told us the wait would be 4 hours. They also told us on the phone that our party of 3 would be able to go in the same plane; this was not the case. They split our party up, and by the time it was my friend's turn to jump, they decided to cancel all flights because the afternoon winds had picked up. I am grateful that they are cautious, but we booked an early time slot to avoid that very issue. One tandem instructor hanging out in the waiting area kept talking smack about another instructor. Another instructor told me that the front desk girl gets "booking happy" which exacerbates the wait. Not very professional. To top it off, they redeemed my friend's Groupon even though she didn't get to jump! That was terrible. Groupon gave her credit for the amount she spent, which we were very happy about. read more

Skydive Phoenix had a fantastic staff that made the experience both fun and comfortable. If you buy the videos/photos you get them the night of, however my dad's videos originally did not show his actual skydive (just him in the plane and then on the ground). After contacting the staff, they were very helpful and were able to correct the error and get us the footage within a couple of days. The actual footage and videographers are awesome. Would recommend. read more

Such an amazing experience Dustin and brad were great! Took amazing pictures and videos and made sure I was totally ok! 10/10 recommended this place great views! read more

I have always wanted to skydive ! It's been #1 on my bucket list . I don't think I would've ever gone if it wasn't for my boyfriend surprising me with this . When I got there of course I was a little nervous but Jason made my experience amazing ! Him and Andee made it such a fun experience ! Made me feel comfortable and not scared to jump from 12,000 feet up ! I would definitely come again !!! The best experience ! Life changing event and feeling . read more

After doing my first tandem jump in Southern California I was hooked. When I came back to Phoenix I wanted to start jumping by myself right away. Luckily, for both my safety and that of others in the sky, that's not allowed. I started my Advanced Student Program (ASP), which is much like Accelerated Free-fall (AFF) training, at Skydive Phoenix. It's a small, but growing operation with some awesome, friendly, skilled people. After shooting the breeze for awhile with the owner Marc on the phone I set up an appointment to get started on my training. I paid up front and started the classroom training way too early in the morning on the weekend. Marc talked me into the ASP program, to my benefit, which is 2 tandem jumps, then the rest is just like AFF with 7 levels. The tandem jumps allowed me to get more familiar with free-fall and a little bit of canopy operation. During my training they taught me life saving techniques in high stress situations, but the emphasis to have a great time was always there.....which I obliged naturally. Now that I'm off student status I'm having a blast doing front flips and back flips from the plane, during free-fall, and whatever else I can imagine/read about. There are two small Cessnas that they use, which seats 4 jumpers, and very soon they should have a caravan and there will tons more people going up at once. It gets quite busy here sometimes, but there is always space to jump. The staff are very helpful with any questions you have, and safety is paramount for everyone. Knowledge is shared freely in a nonjudgmental manner since everyone is down to earth, when we're on the ground of course! read more

Quick, thorough, exhilarating, sunny, and fun. I could say more but you get the point. You arrive to jump out of a plane and they don't make you wait around. Watch a short safety video (to find out skydiving hasn't been around for that long!). Decide, yep I still want to do this. Get harnessed up. Take a short walk to the plane. Fly to 10,000 feet. Left foot, right foot, jump! What I didn't know: my stomach didn't drop like I expected. We were flying so fast my ears felt like they had a barrier. Have fun. read more

After seeing the reviews I had to write one. When you show up in the middle of the desert yes, there is a port-o-potty, yes there is a trailer and yes a beat up plane with duck tape. So what, you are jumping out of it. Just hope it doesn't go down before hand. The whole scene was actually pretty straight forward and accommodating when we got there. Tatted up guys chain smoking and cussing? What do you expect, your jumping out of a plane. I jumped with Tod, one of the tatted up smoking guys these people reviewing are probably referring to. Guy was awesome, made me feel totally comfortable and safe the whole time. Headed back in a few weeks to tak my second jump. Why 3 stars? Because of the video. $79 for a go pro video I could of shot myself. I have two of them and thought I was going to have a guy filming us jumping out at that price. Besides that, yeah it looks sketchy but so is skydiving. I have to say one more comment after seeing the prices people paid and with paypal? What is that all about? Price was less than $250 for a tandem jump and I don't think double wide trailers and ductaped planes take paypal. read more

Amazing experience, you need to arrive with a little flexibility as the weather in Arizona can change and clearly a safe skydive is the number one priority. Bring water and be ready to chill for a bit as there are some steps involved. I'm not the most patience person hence the reason I highlight this. Staff was amazing and really funny group of people. The experience is incredible. The free fall is like nothing I have ever experienced. The staff and instructors are characters and make the experience one of a kind. Surrender and enjoy the epic ride! read more

Went and jumped here for the first time this weekend. The staff was amazing and the vibe was super chill. From the second I waked into the office I felt welcomed. Definitely can't wait to go back again. read more

I had such a great experience here! I went skydiving today for the first time. None of my friends would go so I went alone. I thought it would be awkward but all of the guys were the perfect mix of professional and personable! They made jokes and made me very comfortable. They were genuinely nice, good guys. They had vast knowledge of the area and of skydiving. They talked me through all of it so I wasnt worried or scared at all. They definitely knew what they were doing. I would definitely return and do this again. These guys rock. :). I had so much fun! read more

We had such an amazing jump at Skydive Phoenix! My boyfriend and I both did tandem jumps- it was our first time skydiving. The staff was friendly, confident, and professional. They made us feel completely comfortable with our jump. We had to watch an instructional video and sign some paperwork but then we were suited up and briefed for our jump. The plane is small but it was a very smooth ride up to 10,000 feet! Like the other reviews mentioned, there is duct tape and loss screws but it is a completely safe and functional plane which the instructors will tell you is 'perfect for jumping out of!' The instructors brief you on the ground, in the plane, and after your free-fall so we always felt informed on our next step. Both of our dives went perfectly! We were very happy that we went with Skydive Phoenix for our jump. There is not a lot of reviews out there for skydiving in the area, so I had to write a review to HIGHLY recommend these guys. read more

The staff here were all amazing! Everyone worked together as a team and appeared to love their job. Scott was especially amazing as he took my daughter up for her jump today. He was very personable and the bantering between him and Larry made her experience even better. They made me feel very confident sending her up to jump out of an airplane with them! Highly recommend!! read more

Skydive Phoenix - Skydiving Near Me - Maricopa, Arizona

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As an experienced skydiver I enjoy the sense of community that Skydive Phoenix provides. If you are looking for an "authentic" skydiving experience Skydive Phoenix is the place to go in the valley. I say "authentic", because the Skydive Phoenix experience very closely mimics the experience to be had at 95% of the dropzones around the world. 182 Cesnas are the primary jumpships (a very unique experience compared to turbines) and turbines are added to the mix as well (Caravans). The owner and staff are very experienced and safety conscience, but it's not a clinical experience, they like to make the experience fun and genuine for the tandem passengers and students. You will not feel like just another tandem or aff student in a skydive factory. I short Skydive Phoenix one star only because it's not the ellusive perfect dropzone with capacity, facilities, experienced staff and the "small dropzone" feel....However, I've yet to find that dropzone. Until I do, I will continue to patronage read more

This was the most amazing experience of my entire life. I jumped w Nick who was the sweetest & most comforting human being ever, & 100% knew what he was doing. Everyone was so nice & professional & easy to talk to. Not once did I feel nervous about jumping out of a plane with them. I would go again tomorrow if I had the opportunity to. Loved everything about it. However I did pay an extra ~$100 for a video and pictures and never got them. I even called and they said they'd send it again. It's been 6 months and nothing. read more

Really great diving instructors so it hurts to write this review. Front desk lady was incredibly rude to me and my family for no reason at all. Weird for a place that takes your life in their hands lol. Wish she wasn't rude so I could give 5 starts but sadly she was terrible. read more

Amazing experience!! The instructors make you feel comfortable and at-ease. Nice area that overlooks phoenix and they make sure you have fun! read more

In October, my girlfriend brought me here for my first tandem skydive as a surprise. I wasn't quite as ready as I thought I'd be, but everything went great. The staff was very informed as well as informative, and they did a great job of showing how well versed they were in what they did. My skydive went great, it was easily the most fun I've ever had, and I've had my share of fun. The next weekend, I decided to come back to watch and see how everything worked, so that I could decide whether or not to become a student. I spent literally the entire weekend there, watching, learning, talking, just hanging out in general. The staff was very welcoming, and were more than happy to share their knowledge and experiences with me. This was the weekend I decided to become a skydiver. I've jumped over 20 times since then, and I'm loving every jump more and more. The staff makes me feel like family, and they all take their job very seriously, while keeping things lighthearted. The number one thing I respect about Skydive Phoenix is how safety and accountability is of paramount importance. If someone notices something that is potentially unsafe, or doesn't feel comfortable about something, it is brought to the right person's attention and handled promptly and properly. I'm giving Skydive Phoenix 5 stars, and for good reason. I have never seen anything that is described in the other negative reviews, I'm thinking they are either competitors' reviews, or they are reviewing the wrong place....seriously. read more

What an amazing experience! My fiancé and my best friend went skydiving today, and I rode in the plane as an observer for a very minimal price! My best friend Danielle went tandem with Steve and my fiancé went with Josh! I had the pleasure of staying in the plane and co-piloting with Patrick the pilot. Okay...so I didn't copilot exactly, but I had an amazing time ;) thanks skydive Phoenix for an amazing experience that we were all able to share in together! The ground staff was amazing as well, they watched my best friend's daughter Ava so we could all enjoy the experience... Totally family-friendly! You rock Patrick, Josh and Steve! PS...thank you Jesus for opening their parachutes! :)) read more

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I went skydiving on and for my birthday, and it was phenomenal - thanks to Skydive Phoenix! It was a tandem jump so I was attached to another person via harnesses - I forgot his name (ops, but maybe it was Rob - I believe he was from Chicago?). Anyway, he was AWESOME! He was super cool and he perfectly steered the way after the jump so that we landed softly & gracefully on our feet (no hard impact)! When I got there in the morning, I read and watched info about safety - including paperwork. Hence the reasoning to get there EARLY and well before your scheduled time. Also, I watched a person carefully fold a parachute. I was thoroughly amazed though so NERVOUS as well. The flight... There were four of us... The pilot, a lone-jumper, myself and the tandem partner. Once the small plane was airborne at 13,000 feet, the door opened and the lone-jumper did his thang. Then, my experience... I paused for a slight second thinking to myself "omg, am I really doing this?!"; I prayed before jumping. Then it was all a fast blur for a few seconds since we were free-falling and I was screaming (natural instinct)! THEN the BEST part = the parachute opened and we were FLOATING in the air. That moment was so peaceful! The views made me think, "dang, Arizona is so beautiful!" Everyone there was so nice! Btw I was the FIRST jumper for the day. Afterward, I got a neat certificate congratulating me on my first skydive! A *CON* - I paid extra for photos though they did NOT come out good = quality was lacking. Note, the tandem partner took photos from a camera that was securely strapped to his arm. My recommendation: inquire if photos can be taken via alternative means (i.e., another jumper taking the photos while in the air - so as to capture your entire body with the scenic surroundings). Despite the one con, this was an exhilarating experience - allowing me to check an item off my bucket list! I was sooo pumped after the jump - with a big smile on my face! read more

My first jump was FANTASTIC! I couldn't have had a better experience! I have only thought about skydiving for a few months when a friend asked if I wanted to go with her. I found Skydive Phoenix and we both took a "flying leap"! Max was my Jumpmaster and Gena was my friends. I can say that I was NOT nervous for one moment. Max was very good at explaining everything and made my experience worth every minute! I will definitely jump with Skydive Phoenix again...I'm tell all my friends about my awesome experience! Just go for it! Max and Gena, thanks for making our experience AWESOME! You guys are terrific. Can't wait to see the video and photos. Alichar read more

Came here for my dads 50th bday!! Brad was my instructor and he was amazing! Lightened the mood and made me feel comfortable to jump out of a plane with him lol nice guy!! Dustin was my recorder and he was amazing as well! The first time I went skydiving I went to another place in az but this place has better views with the mountains! If its your first time I definitely recommend to go the full altitude and free fall 60 seconds to get the full experience! You're already up there why not!! read more

Thank you Steffan!!! This was my 2nd time diving and it was amazing!! I love the feeling of free falling and when Steffan was teaching me how to spin it helped make the fall so much more enjoyable. Steffan was amazing and made me feel calm and made me have an amazing time. I canmot wait to skydive again. Hopefully i can get Steffan as my instructor again!! He mad eit so fun!! read more

11am appt in the air by 11:25, everyone was very friendly!!! Took the time to explain all your different options and whats the best for first timers and repeat jumpers...amazing crew from the minute you walk in to the sweet landing! Thanks for everything Skydive Phoenix.. Dustin and Riley were wonderful read more

Skydive Phoenix - Skydiving Near Me - Maricopa, Arizona

Definitely the friendliest DZ around, this place is fun fun FUN. If you want to do a tandem, this is the place to go, the feeling is laid back but the staff is very professional and safe. I have been dying to comple my AFF but just haven't been able to set aside a couple months where I can jump every weekend, which is my plan. If you've never been skydiving, you are missing out on life. read more