Brought the kids to meet up with some friends, left wondering if I needed a tetanus shot. First of all, it's wildly overpriced for what is essentially jumping on trampolines that look like they've seen some things. Like... war things. The place was noticeably dirty, trash everywhere, cups on the floor, food containers and that mysterious sticky feeling no one wants to think too hard about. Staffing wise, it appears to be run by exactly two teenagers who looked like they were summoned mid-Snapchat and given a whistle. I'm not sure who was supervising who, but it definitely wasn't an adult. And the bathrooms? An adventure. Two out of three stalls were out of toilet paper, which feels like a bold choice for a place full of kids and parents who paid way too much to be there. For the amount of money we paid, I expected at least a basic level of cleanliness and maybe one employee old enough to rent a car. The kids had fun (because of course they did), but at these prices I'd rather just give them Red Bull and let them run in the yard. Would I come back? Only if I win the lottery and bring my own cleaning supplies. read more

Basketball here is amazing as well as the atmosphere and people. The best staff there was Trace I think that's what his name was he was funny and has a good personality Trace is the best staff there give him a RAISE I also scored 20+ points ‍ read more

Under staffed. No contact by party planner for 1st 20 minutes of patty. Safety not the priority of the young staff. Dirty and not someplace to have a childs birthday. read more

My hubby went with some friends earlier in the year. They have dodgeball and he liked this area the best. The pit, regular personal trampolines. They have you buy socks with their logos. Folks can get super competitive and ruthless at dodgeball. This is where they spent over an hour, wanting to nail the peeps that took them out in a previous round. read more

See all

My experience at sky zone has always been fantastic until today. We had a two hour jump pass - and about an hour and 45 minutes in the operations manager had informed my son he was no longer able to jump because his socks were not sky zone ( believe they said launch- from Ann arboe but same concept ). Upon speaking with said manager he told me their socks had to say " sky zone " to which I said " you're kidding right " ? Essentially he told me all employees were trained to look for sky zone socks ( whether they are or are not I'm not sure ) but I said we have 15 minutes left and if that was the case it should have been caught at any time in the almost two hours between Both my children. To make a long story short after going round and round for about 7 minutes he gave me two pair of socks - Other people were also in other socks - not sure what this guys problem was and not sure if it's policy but figured I'd share read more

Great people great service awesome place especially on Fridays and Saturday nights for clothes time I highly recommend

Dirty gross and over priced they do not clean their equipment and if you want your kids to get sick .. perfect place for that

Not at all accessible for folks with disabilities - they don't care that people without placards take the accessible spots & won't do anything about it. Hard to move around inside on crutches. Beyond those obvious failings, it's loud, dirty, and chaotic, they were out of half their food options, and I swear every metal piece of hardware in the place needs some grease. Strongly recommend against. read more

The place is down right dirty. Equipment is not operational, foam squares shredding, material on walls worn out, running wall worn material. Bathrooms, mens dirty, urine on floor walking in socks, place needs to be moped once and hour or new socks after exiting. read more

Attended a birthday party with my grandson today. The place had 3 employees at opening. Not sure how many finally came in to help. This was the most disorganized group of employees I have ever seen at a place that I assume gets most revenue from booked parties. When the time came for the children to start the "party" portion of the day after running & jumping for 90 minutes, The food was not ready & the room had no air conditioning on!! As they brought just cheese pizza in, it was way too hot to serve to children but somehow inside was raw. By the time they delivered more pepperoni pizza, it was more than 15 minutes after the start time & the party parents deserved better service for this event. Management definitely did a great disservice to this family. read more

I have my 8 year old granddaughter here and I thought this place primarily catered to children. Therefore I have a really hard time understanding why the rap music they are playing is appropriate. Has changed what used to be a fun experience for me into torture. read more

Amazing place! Great fun place to have fun and enjoy with your family! Strongly recommend for all family's!

Nice place for a kid's party There is lots of things to do Clean place Your kids will have a blast read more

This place is falling apart! Half of the obstacles are broken and closed off. Very dirty. Won't be coming back.

Absolutely horrible!! There were somewhat 7 fights and many people were hurt and severely injured. There were about 16 cops and they would not give us a refund or anything. This is absolutely horrible and I suggest to just got somewhere else so your kids do not get hurt. Unbelievable, my 11 year old son has been punched in the face for bumping into someone.HORRIBLE WATCH OUT read more

Had my brothers bday party on a Saturday at 11:30 am ! Not super busy ,everything seemed so empty which was great! , there was more parties around 1 pm and seemed more hectic! I have never been when it's busy! Place was clean since it was early. No problems w the employees. Party some what organized.... very attentive. The person in charge of a cake was really timid so I had to get attention to sing happy birthday ! Another thing that's sad is that once u give them a count you cannot lower it on the day off.... No problems noted this visit. read more

the new guy working literally follows you around ruining your whole trip. everything the kids do he tells them not to, like jump to fast, helping others, going backwards on the bars. I've never had a more unenjoyable experience here. he told the kids they couldn't wear their bands in their ankles. none of these things have ever been an issue since we have been coming here except today. not sure we will come back to this one read more

This location is a joke, your better off going to the Canton location which is bigger and managed more effectively. There might as well be a sign posted at the entrance saying no little kids allowed after 11 a.m. All my daughter kept being told is sorry your to little. Are you kidding me, she's almost 6 and 45" tall. That's almost 4 feet for you Sky Zone employees that can't do math. The wall - "Sorry you can't make it up your to little.".... Then change the signs age limit and requirements. Dodge Ball - New game starting. "Sorry you can't play, the big kids are going to play."..... Then why does the sign say ages 5-7? The prick employee proceeds to rip the sign down and put up a 11-13 sign up. Ummm shouldn't 8-10 be next? Let me not fail to mention the 6 kids that were in there were all the party that I PAID FOR. That's right, they were all family. All she wants to do is throw the ball a few times to her brother/cousins/etc. What really pissed me off was the fact that I happened to glance over when the next game was going on and saw little kids, bigger kids, and grown folks playing. Needless to say I got a dear in the headlights look when I ask what made that round so special, they sure as hell don't fall into the posted age category. Trampolines - At this location the trampolines are a huge L- shape area with a pillar to climb in the middle. First got there, fine jumping all around. 20 minutes later, guess what.... the big kids are coming in. Sorry little kids go to the far corner and stick to the first 9-12 trampolines, no obstacles for you. All these employees at these stations are doing is putting self doubt in the little ones heads when they should be encouraging them. I am not saying all the employees were doing a unsatisfactory job but there were multiple ones at these stations between 10:30 a.m. and 1 p.m. and in this case were all males. Maybe if the male employees did there jobs and stuck to looking out for the kids instead of chatting it up with the female employees that were trying to do there jobs the place would run more efficiently. The girls are trying to do there jobs and help the kids with the events that were paid for, they really don't want to hear you BS. read more

Sky Zone Canton - Trampoline Parks Near Me - Canton, Michigan

Great layout and setup for a fun time but the employees most of which are under 20 have very little training on customer service. Depending on the teenager as a parent you can sometimes be a "parent helper" which having a 3 year old makes sense. Other times though they want to charge you for watching your kids jump. Management needs to do a better jump of training their employees. read more

Sky Zone Canton - Trampoline Parks Near Me - Canton, Michigan

They've stopped allowing parents to jump with their toddlers - kind of defeats the purpose of coming here. Also the floor is unswept with items and dirt all around. Airtime is a better time. read more

This place always smells like feet. Probably because of all the sweaty kids running around. I've been here for open jump as well as a few b-day parties. The place is cool, and if you're looking to wear your kid out, let them jump for 15-20 minutes. They'll be worn out for sure. Just hope they don't ask you to jump with them. In addition to the open jumping they have hoops you can dunk on, and a big foam pit. The lines can get long, but by and large things tend to even out after about 10 minutes. As far as bday parties go the rooms are tight, but the staff that was helping us were incredibly friendly and helpful. One of them asked me if they could throw the napkin away for me that was in my hand. I'm good buddy, but thanks for asking. Open jump is about $7-$10. They also have special events where you can jump all night for a flat rate. They have dodge ball leagues which I'd be interested to see how those worked, but I lack the physical prowess to actually play. Overall- a fun activity for the kids (and adults). Prepare to sweat. CELEBRITY RATING: Richard Simmons read more

Come earlier than your scheduled time or be prepared to wait. Make res online, do waiver online and bring it with you. Otherwise, filling out the waiver at the kiosk is a pain and the check-in line gets longer as you fill out your waiver. Three teen boys, 1.5 hours including socks was under $55. That is affordable! They had such a blast. Down sides - It smells a bit like sweaty kids, which had me wondering about their hygienic practices for the equipment. The parents' lounge is very uncomfortable. Water is the same price as Gatorade $2 and no healthy snack options The kid on the mic giving the safety speech every 30 minutes is intelligible, and his yelling into the mic is headache inducing. Upsides- Super affordable indoor physical activity option for the whole family. There are a few fairway games that are ripoffs but it's other entertainment Crew member eyes are everywhere and watching out for jumper's safety They are big on safety All and all it was a great experience. They need to adjust the speaker on the mic for the safety speech and tell the guy not to yell. Parents: take a couple motrin before going in, and all will be well. Don't forget a waiver for everyone in your party. read more

Their website claims to have special hours during snow days, but just a word of warning! After herding your children who have gone insane after being cooped up for several days into the car, and driving half an hour over icy roads to get there, you might find that despite what their website says, they are in fact closed! And despite an employee standing in the doorway watching your car while you're parking, you may end up standing there at the locked door with your crazy children trying unsuccessfully to flag anyone on the inside down to see if they're opening soon or the website is messed up or what, so after a few minutes of standing in the absolute frigid cold checking their website to determine if you're crazy (you aren't - yet), you end up missing a somewhat important Zoom call you'd planned to take there because you're instead driving half an hour with your now-apoplectic children back home! I recommend calling first! (Assuming they pick up the phone.) read more

Wide variety of things to do. The lines were a little long at concessions and team members didn't seem to worry about moving quickly to get through the line but overall will definitely be back!! read more

Very dirty now sticky floors and tables. Has come a long way in quality from a couple years ago. Food wasn't available at the snack bar just slushies and chips. Hope they get back to where they use to be. read more

The fact that you pay out so much for these parties and have the damn nerve to tell people they Andy use the room until the kids are done playing is insane, sicking and stressful.. if people are paying to have a party we should be allowed on the room right away ..:: read more

This place is ran down. Smells moldy. The womens bathroom is disgusting. Doors are literally bent, floors are majorly sticky, toilets won't flush, pretty sure someone was doing drugs in the stall I had to wait 10 minutes to use bc none of the other ones worked, when she came out she couldn't walk right. Table had left over food on it, floor is full of trash under the table, I wiped down the table and chairs and the wipe was a dingy grey. The advertising for this place makes it seem like it's clean and tidy. Quite honestly I am worried about what's all over the trampoline part, I can't use it as I'm 8 months pregnant right now. The music is very loud and to top it off not kid friendly especially since this caters to toddlers up. I wish we could shower before getting into the car to go home, it's really that bad. I don't normally leave reviews like this but this, save your money and find something else to do. read more

Sky Zone Canton - Womens bathroom door, it's bent in half from the top and two out of three toilets do not work. - Trampoline Parks Near Me - Canton, Michigan

See all

I attempted to fill out the waiver but the computer system did not recognize my reservation. So when I went in line to get assistance I was told to go to the back of the line again even though I did my due diligence to try to fill out the form before getting in line as I understand we are supposed to. Very very rude customer service. We were part of a very large group they had pre-made reservations. I will never come here again. read more

BIRTHDAY PARTY. Just attended a birthday party there. AFTER WAITING 40 MINUTES IN LINE TO CHECK IN......The jumping part was great. The party part was terrible. My 1-yr-old daughter came across an open packet of cigarettes sitting on the ground. For the party, they had us in a room that was practically all windows with no blinds/shades, so it was SO BRIGHT and SO HOT from the sun that we all could barely see. I kept having to go out into the hallway to cool down because the room was baking. Also, we were only allowed to have 40 minutes for the party. The birthday girl had really wanted to have pizza, but there was only time for cake and presents. Would NOT recommend for parties. read more

The setup of the place is beautiful. There is a common path that you can access different obstacle. So it is easy for the kids to go where they want to go. They can walk to it and just check out first then choose which obstacle they really want to play. read more

Sky Zone Canton - Dodgeball court area of Sky Zone - Trampoline Parks Near Me - Canton, Michigan

I came from a long way just to come in and have some fun. We tried using sky zones passes during glow zone because we called earlier and they said that was fine. Once we got there coming from far away, they said that we can't use the passes during glow zone. Although it wasn't our fault for their mistake, they didn't take responsibility for their mistake and didn't even drop the price for us or anything else like that. Overall, Skyzone does not take care of their customers and are very irresponsible. read more

Went in there this time paid for an gotta free half gr8! Place was very clean. Staff was courteous. Bathrooms ( at least the man's was) good time as usually; I just knew this time don't waste my money on less then quality food, overpriced read more

See all

Place sucks. It's really in the details with this place. In comparison to Air Time, it really pales. Primary issues: - A requirement to have "Sky Zone" socks. A number of other trampoline places have opened and they allow you to go barefoot. I, for example, had a pair of support socks that also had sticky bottoms. They're obviously trying to get money because I was told "they could only be Sky Zone" socks, even though they were the same. The waiver is so extensive, I'm sure the issue isn't liability. - If you don't pay for Sky Zone, but your two year old is jumping, if they fall, you can't go over to help them, even if you're barefoot or have the socks on (Air Time allows you to walk over with your child). It's double stupid because the children under 5 are in a separate area. Meaning if you were trying to "sneak and jump" it would be really obvious and embarrassing. - You can't do backflips, despite the super waiver. - You basically can't make contact with any of your friends. Air Time let's you play tag, but Sky Zone has a strict "stay in your square" rule. What did I sign a waiver for? - They're painfully strict about time limits. Again, Air Time isn't. I get they're trying to make money, but honestly, most people aren't going to jump past an hour, it's too tiring. Honor system works better and doesn't leave a bitter taste in your mouth. Similarly, if you arrive at 2:09 and want to jump for 30 minutes, you have to either forfeit ten minutes or wait 20. Either way it sucks. - Customer service sucks. No one can answer a straightforward question. It seems like it pains them to work there. Air Time is much more chill and they're nicer. Tl;Dr go to Air Time. read more

A group of friends and I went here the other day for a 2hr dodgeball session, and I really loved it! The place was much bigger than I expected, and by going later in the day we managed to hit it when it was pretty empty. Will definitely be going back! However, there was one thing that kept this from being a 5-star experience in my mind. While we were playing, a few off-duty employees hopped in. In general, this was a lot of fun. Most of them were goofing around and having a good time, playing down to the level the rest of us were at. A couple, however, seemed to decide this would be a fun time to show off their skills and ended up kind of beating up on us. A number of our group took hard hits to the face, which hurt! Their skill level was so clearly above ours that we moved away to a different court because playing them just wasn't fun. I know that playing for free is probably a huge perk of working at Sky Zone, but as paying customers, it was a little less than fun to feel like we were getting picked on by people who worked there. read more

I actually heard about this place from an injured co-worker in Minneapolis who had tried a not-so-smart stunt at this trampoline park. Despite his story, his description of a "building full of trampolines" really intrigued me. When I got home, I was excited to find that there was a Sky Zone in SE Michigan! I took my nieces (two 6-year-olds) and nephew (8-year-old) here a few days after Christmas for the Sky Zone winter camp ($30 apiece, including lunch). This trampoline paradise has everything a kid could want to do and more: basketball, dodgeball, a foam pit, and hundreds of feet of bouncy funtime goodness. Not only that, but the Sky Zone employees (mostly young high school kids) stayed with the kids the whole time. Once the place fills up with kids, it can get very overwhelming with all the commotion and games so I was glad someone was watching out for them. Needless to say, those kids slept well on the ride home. From their website, I also learned that there are classes and dodgeball leagues for adults. Looks like it's my turn to be a kid again. read more

I recently had a party here for my daughter's soccer team. This review is just based on the party experience. The party was held on a Friday evening, and the girls were supposed to have one hour of jump time. By the time they got through waiting in lines for every area they wanted to jump in, they probably only had 20 - 30 minutes of actual jump time. They also make you pay in full 48 hours BEFORE your actual party! I have had many kids parties at many different venues, and this was the first time I've ever had to prepay for a party. They already had my $100 deposit on the party, so I don't see the point in having to prepay. Actually, I probably do know what their point is, but I don't agree with it, and think it's a poor business practice. Especially when it comes to kids parties! Another irritation was that they don't let you bring your own cake in. One of the moms from the team brought a cake she had made for the girls. We were told that they were very sorry, and the cake was very beautiful, but because of some health code, we couldn't serve that cake. I most definitely will never have another party here! read more

So I reserved a party from 4p-6p for 8 kids. Paid over $250. The party included 8 - 1hr jumps, 2 lg pizzas, I Party room, decorations (basic Pepsi paper cups and paper plates). The front desk was SOOOOO UNORGANIZED, we arrived at 3:38 and weren't checked in until 4:30. We go to other sky zones often so the parents and I had already completed the waivers and had all the socks with me and children. Not one child was later than 4p. Let's talk about the room not being ready or no baskets available for everyone's shoes and coats. The pizzas that they require comes from Sky Zones "kitchen" are 12" MAYBE. Totally disappointed for the amount of money and time I put in here smh. A total rip off. read more

It was a rocky start; I made reservations for a party for my daughter, and had a lot of trouble getting a hold of them afterward to confirm and make my final payment. The phone system gives you two minutes of 'advertising' before giving you the touch tone options, but you can 0 out and get to the operator. After another two minutes, they give you the option to leave a voicemail, and then four minutes after that, you're forced to give a voicemail. When they call you, the number is listed as private, so be ready to answer it. (of course, even knowing/expecting this, I missed it EVERY TIME!) I was legitimately soured at this point, but wanted to make the best of it. The parking lot is a bit small for the capacity of the venue, but had ample handicapped spots. I imagine on the hour parking can get hard to come by. After reading the reviews, I was really nervous about the check in part of the process. When we got there, on a Sunday afternoon, the kiosk of two 'waiver' stations had about three people in line. We had already completed the waivers online, but the guests were able to get their waivers completed very quickly. (They can also do the waivers online ahead of time, as long as they have an email address) They were one short on the 'jump stickers' for our group, but we had one no-show, so it wasn't a big deal. I had added an additional person at the time that I made my final payment, and it appeared they hadn't made enough stickers. (Count them before you start checking people in) Other than that, it was extremely smooth and friendly. The kids were ready to start about 12 minutes before their scheduled start time, so we didn't have the wait that others had experienced. They had a cart for our things, and it got pretty full, so if you can leave anything in the car, do so. They are not completely secure, so keep your valuables with you or get a locker. The place was huge! There were plenty of employees around to keep the kids safe. Because my group of 10 completely scattered once their hour started, this was a huge comfort. I did a few headcounts as we went though. We were able to walk around the complex freely to keep up on the children, as were the parents that attended the party with us. They do separate some of the areas by size, but the kids had no issue with it at all, thankfully. About halfway through the jump time, a sweet employee named Bree came up and introduced herself as our Party Host. She went over the process and let us know our party started promptly on the hour, and that presents may not get to be opened before the room needed to be vacated. (I was fine with this, as that time tends to get crazy, and I wasn't quite sure if every person brought a gift, so I didn't want anyone feeling bad) She made sure I didn't have any questions and promised to check back with me shortly. Most of the kids were ready to be done about five minutes before the party started, so we all met at the 'stairs' and went to the party room. Bree was extremely helpful getting the children drinks and pizza (Jets, which was a nice surprise, as I expected 'kid party pizza'), while the grownups fended for ourselves and caught up in the back of the room, which was nice, because we grownups were able to have a great time as well. Bree served everyone the ice cream cake, which served at least 15-20 people. It was tasty for grownups and kids alike! Note that you'll have to order food and drink for the jumpers and non jumpers separately. It was a great experience for my daughter's birthday. Aside from the phone system, which is a big waste of time, it was a good time. I loved that I could give the parents that left their kids with me an exact pickup time. read more

I can't say I am too impressed with this place. I went with my two nieces and one nephew ages 3, 9, and 11. The 9 and 11 year old were allowed to jump in the same area but my 3 year old niece had to go in a segregated area. She was the only one there and had to stay on her side of an orange line. She kept wanting to cross the line to play with her siblings but couldn't. I understand having age appropriate areas but at least put up some barriers so the little ones don't get tempted. I was allowed to accompany my 3 year old niece on the trampoline but was not allowed to jump with her. Even if I would have paid to jump I would of had to go to my age segregated area at which point she would have been even more alone. Even though they have these rules, all three kids had fun. My nephew played dodge ball and my other niece got to jump in the cube pit. Overall, I'd suggest this place to people with kids older than 5. read more

I sympathize with the previous reviewer who spent a lot of money and was unable to jump with her children. Skyzone can be fun, but if you're not sure what to expect you're likely to be disappointed (especially if your children are small). Luckily my sister had been a few times for the adult aerobics classes so knew a bit about how they worked but wasn't sure about the little kids, and then we got a birthday party invite so got to try it out before having to pay our own way. For the free jump, you buy an amount of time (30, 60, 90 mins) and the kiddos can jump on the open court, use the foam pit, or bball area. When we went to the birthday party we saw that they separate all jumpers by size so we knew if we ever came back on our own we could not jump with our three year old. We did buy the socks for him ($1 or $2 I can't remember), but you can also rent the shoes for free. We went for the socks since our kiddo had so much fun we knew we'd be back. There are other forms of entertainment there as well such as a couple of arcade games, I believe you can buy food which we never have, and they have party rooms as well. The website is pretty awful but basically you can free jump whenever, you choose your length of time and start time and your kid will get a sticker with that info when they get there to wear as they jump. There is also dodge ball and aerobics classes, but the website is untrustworthy for times as they change often depending on the instructor and they may not necessarily update the website. Always call ahead! The skyrobics classes are technically first come first serve but they fill up really quickly so I suggest reserving a spot ahead of time. read more