Replaced cracked iphone screen. The process didn't take long. Was reasonable price. The staff was…read moreFriendly and helpful.

This is one of the few places that I found to replace the battery on my apple smart watch…read more It is located in a mall area in the short pump area. Plenty of parking. The store itself is pretty small with no frills inside, which was fine. They had to send my watch to another store to get it replaced so it took 3 business days. The cost was around $125. Kind of high for a watch battery but cheaper than a new smart watch. My only complaint is that I took my watch in because of a bad battery so my % battery on drop off was like 10%. When I picked my new battery watch up, it was a 3%... I would have liked to have had them charge it some at least so that I could see that the new battery was replaced. It is kind of like picking up a watch or clock at another store and it isnt wound or set to the right time. But it worked find once i charged it I was glad to do this route vs a new watch.

Have an older laptop. Hard drive died. Thought I lost everything. They replaced the hard drive and…read morerestored EVERYTHING! Works perfectly! Fair, honest, fast and top-quality work. Life savers. Only problem I have - they deserve more than 5 stars!

I had an "emergency" the other day with my computer. I went to the computer cave and I was…read moreincredibly impressed. It's a professional shop who bend over backwards to help. My problem was an emergency for me only. Dave was the person who helped me and he fixed my problem quickly, professionally and with good humor. Like I told him...all of my computer issues go to Computer Cave from now on. jay

I have used Mark's Help for a few years now and my issues are always resolved. Mark is a true…read morebusiness owner and cares about his customers. He comes to you and you can actually what he does to fix your problems. I had computer and printer problems and he handled both. Very dependable. Thank you Mark.

From the owner: Specializing in patient, in-home technical service for folks from 55-99 years of age. I promote…read morecomfort and transparency as I work with seniors. I currently serve Discovery Village and Lakewood Manor among others. I also teach classes regularly at the Lifelong Learning Institute in Chesterfield, VA.

Gave me a reasonable quote for a new fan and memory upgrade. Tony was very flexible and got my…read morelaptop back to me in short. Works great and QUIETLY!!

Marie and Tony were awesome to work with. They took care of the problem in less than an hour and…read morecharged a reasonable rate. Will call again.

Pro Mac service experience has been consistently outstanding! To had two recent services. I was…read morecompletely impressed! Their process is excellent. The servicemen are exceptionally knowledgeable and passionate. I referred several customers. thank you!

Had to threaten them with a small claims court case because it took them 5 months to get me my…read morelaptop back. Not to mention they had to BUY me a brand new laptop because they not only failed to fix my original laptop they BROKE my original laptop even more then what it was. I originally went in for a broken USB drive. Recived my original laptop in 2 peices and was informed that it no longer turns on. Also when I went to sue the company I also did some research and found out the company (From when I looked in may 2026) did not renew there business license.

Very pleased with customer service and expertise here…read more Dropped my iPhone 7 when out of case and the face cracked. Rode it out for a while but today the screen stopped functioning. Richmond Geeks saved the day! I initially went to the Batteries Plus down the street, but they had no one trained to fix a 7 screen tonight. I'm grateful that they referred me here! I got here at 20 til 7 and figured they wouldn't be able to perform the service tonight since they closed at 7 but they graciously offered to do the work anyways. The price wasn't as low at BP, but they did a great job and were super friendly and accommodating so I don't mind having to shell out an extra 20 bucks.

knowingly sold me a Mac book with a bad battery. Had to ask for the charger that came with the…read morecomputer before I left. Asked for a refund and they told me it would be refunded in two business days but actually set the refund for 7 business days. Very dishonest and unethical business.

Kudos to this shop. My tablet was repaired (new display) in less than 48 hours. Part was ordered…read moresnd installed.

Update 2: 4-stars for owner…read more1-star for staff at location and repair Owner called and has sent a full refund after discussion. Also offered to repair again, but after the escalation of this situation and dealing with staff at store on multiple occasions in-person and phone asking to have this done in the first place, we declined to use them to repair the cracked screen. Update: "Jeff", the manager reached out to repair via text, but we simply don't trust this business after visiting in person and then calling twice afterwards to have them replace in one day. Sorry, but we have never had a cracked phone screen in this household until we used your product. And it very well could have been cracked or dropped by your business since we noticed the cracks less than 18 hours after getting the phone back. It's a shame you couldn't replace it when we brought it to the store. Hopefully, a refund will be made since we gave you three chances to make it right. Steer clear! This place will swindle you. They do not honor warranty. Had a screen replaced because the touch aspect stopped working. Had phone for four years and never had a cracked screen. Less than 24 hours after getting it replaced, screen cracked and not by dropping. Paid $150 to replace the first time for an older Samsung Galaxy. Staff was rude and said they don't replace from phone drops, but if they opened phone they could tell if it was dropped or not. Hmmm, so I should believe them to tell me if the phone was or wasn't dropped? As it's an older phone (four years), I can guarantee it has been dropped a few times, so looks like an easy out for them to not cover warranty. They are either really bad at repairs or offer cheap replacement products to customers. Go to a more reputable place, like Computer Cave. They are honest and offer quality repair and products. Staff at this Fruit Fixed Store couldn't even tell me how much the part the cost or even acknowledge that glass can crack from cheap quality or improper repair. Save your money and repair elsewhere at a more reputable place.

Cannot reccomend this business enough! I am not tech savy, but they were able to troubleshoot and…read morelay out my options clearly. Fast turn around time and it didnt break the bank!

If you need your computer repaired, I definitely recommend the TNC crew! Top Notch quality service!…read more10/10!