I was inspired to write my first yelp review because the service here was so clueless. No one was outright rude, there were just so many disappointing interactions.
TLDR; Service sucks, food is mediocre, the view is the only redeeming quality.
I went here with 2 other friends on a Sunday around 1:30 pm. The place was pretty full, but not slammed. It was a gorgeous, unseasonably warm, mid-October day, and we asked if we could sit outside. We were told that it was too cold. I responded that it was actually quite beautiful out at the moment, but was told that they didn't have a server working that section. Fair enough. I understand.
For some reason, we were sat at a table that was dirty, so a girl came over and had to lean over us to wipe if off. Not really sure why they didn't tell us to wait 10 seconds so that could be done first.
We were given lunch menus, and we asked if we could still order breakfast items. The answer was no. (It seems like if you're a cafe, you serve breakfasty items all day, and if you're a restaurant, you have a Sunday brunch. But again, whatever).
Someone came to take our drink order, and in the midst of some communication about not wanting ice in our water, the waitress left the table before I could tell her I also wanted coffee. (This sort of thing happened several times throughout the meal - there would be a quick question, and then without making sure we had communicating everything we needed, she was gone.) So she comes back with coffee for my companion, and I order a coffee of my own. Then she comes back with it, drops it on the table, and leaves again. I realize she hasn't brought any cream, only sugar. She comes back, I ask for cream, then, when Friend 2 arrives, she comes back again without cream, and I have to remind her about it. By the time I'm able to put cream in my coffee and take a sip, Friend 1 is almost done his first cup.
When we're ready to put in food order, I order a sandwich that comes with chips. I ask if I can upgrade to fries, meaning, they charge me a couple extra bucks to substitute. Nope, I have to just put a separate side order in.
My friend was really looking forward to eggs, so he asks if he can get a fried egg on top of his sandwich. Waitress checks with kitchen and comes back to report that they can't cook eggs right now.
The food was... fine. It wasn't anything special, but it wasn't horrible either. I got the chicken and kale sandwich, and my companions had the BLT, and a grilled cheese and sweet potato fries. Perhaps a little expensive for what it was.
I asked for a box to take the rest of my meal home. One waitress dropped it off, and I started transferring my food into it. Then another girl comes over and asks something that I can't make out. I tell her that I didn't understand. Was she trying to wrap it up for me? No, she was trying to take my plate while I was in the middle of boxing it up. I had to take the plate out of her hand and verbalize that I wanted to keep it. It was super strange and clueless.
Throughout the whole experience, it seemed like at least 4 different female servers came over. There was no continuity nor pleasantries. I don't think they said goodbye or thank you.
On an unrelated note, the decor is sort of like if your grandparents set up a golf lounge in a spare room. But there are two walls of windows overlooking the tarmac, where you can watch small planes and helicopters take off. That was the best part of the whole experience, but I imagine the only way I would ever return would be if I were drunk and talked into it by good friends. read more