I'm sure Dr Hizon was a good medical professional, but not in my opinion and his "evaluation" of me…read morewas non-existent and completely inaccurate. Will not be coming back. Being new to the Temecula area after several decades in Chicago, I was in need of a new Dr to oversee my regular health and physical wellbeing. Was referred to Dr Hizon, and with his background in sports medicine, I felt it would be a good fit. I had been experiencing sever back and leg pain for several months making walking and exercising very difficult and painful. I have had several spinal surgeries, resulting in spinal fusion from L1-S1, but had been generally well for over 10 years, no major health issues, and other than the back and occasional knee pain (63 yo with back and arthritis issues, but still very active and mobile, until recently), was in decent shape, according to my Dr in Chicago. At my appointment with Dr Hizon, cannot call it a evaluation or consultation, as he did neither, I was told in general terms that I was going to die if I did not take care of myself, and "would be bad for his reviews". Was told that I was running out of body parts, and needed to change my lifestyle and begin a severe keto diet, with absolutely no carbs, needed to walk at least 10k steps/day (which I was doing until the recent back and leg pain and the reason for needing to see Dr Hizon) and start Pilates, and follow his videos and diet plans and apps. Was ordered extensive blood work and lab test to give him a baseline of my health. Never examined me, never asked me questions, just saw a 63 year old man in pain and decided I was in declining health. Scheduled a video call for a follow up a few weeks out, and I had to travel for a friend's medical emergency, and was the day of my friends procedure, so I had limited time before heading to the hospital. I logged on at 9:45am for a 10am call, at 10:15 I called and explained that I had to leave with my friend for the hospital at 11:00. They explained that once Dr Hizon arrived, he would call me back, no more than 10 minutes. About 30 minutes later, in the hospital and unable to use my cell, I was told that I was reschedule with his nurse practitioner at 1, even though I specifically told them I would not be available the rest of the day. At 1:15 I again received a message and was told I was rescheduled for 4:20. It has been 2 weeks since this all happened and I have yet to hear back from Dr Hizon or his office, neither through the patient portal or a call or an email, nothing. Turns out my results were all good, even better than last year. Have since sent my doctor the results and had a video call with him to discuss the results. I cannot recommend a Dr that asks not a single question of his patients and evaluates you without any examinations. A doctor that uses fear to intimidate and scare his patients into doing as he wants. I saw another Dr in Temecula with my in-laws, prior to my initial "meeting" with Dr Hizon, her first words were " he hasn't retired yet?", that should have been a warning to do my proper due diligence on him, as we all should.

Dr Hizon has a horrible bedside manner. I will never see him again! Practically called me a liar!read more

I switched to Dr. Gomer about 9 months ago after becoming dissatisfied with my primary care…read moreprovider. It was becoming increasingly difficult to see anybody other than his PA. At my first visit with Dr. Gomer, he reviewed with me my health issues and meds, and instantly made some changes to my meds without explanation until I asked for the reasons. My next visit was a big disappointment. I signed up for his weight loss program. I was to meet with Dr. Gomer and his weight loss person. She spent all the time speaking about herself and her achievements, but barely scratched the surface in describing the program or asking me what I hoped to achieve. She also informed me that Dr. Gomer had to leave for a meeting and that I would be seeing another doctor. After waiting in the room for about 10 minutes, Dr. Gomer popped in to inform me had was short on time and I needed to reschedule this appointment. I almost did not return, except my wife had also moved over from our shared prior primary and had only a very positive experience. I report all this because I am so glad I gave Dr. Gomer a second chance. Since that not-so-good visit, I have had only positive experiences. He has always been on time (an amazing feat for a doc), spent whatever time was needed with me, answered all my questions, and we developed a plan for weight loss, eliminating (not just treating symptoms, but the root cause) of my health issues, and meds. Since putting the plan in place and with monthly follow-ups, I have eliminated two meds and am close to eliminating one more, leaving only three left. I have also lost 30 pounds in the process. What I have found with Dr. Gomer is that if you want very targeted treatment to achieve your weight, health, and medication goals, you must be proactive and take responsibility for communicating what you wish to achieve and follow the treatment plan as outlined. I highly recommend Dr. Gomer. Remember, sometimes a first or early impression may be inaccurate. I suggest you take at least 3 months to decide whether Dr. Gomer is a good fit for you, and early on, clearly communicate your longer-term goals. PS: Robert is great. His bedside manner and follow-through are fantastic.

A doctor's office that really cares!! I highly recommend Virtue Primary Care & Dr. Jeremy Gomer…read more Great office experience.

I have been a patient of Dr. Munif Salek MD, FCCP for the past several years, and I am very pleased…read morewith his warmth and caring professionalism in treating me with my pulmonary and sleep apnea. I would highly recommend Dr. Munif Salek to anyone needing a professional caring doctor related to pulmonary or sleep apnea treatment. Scott Partridge

I give Dr. Salek five . He is concerned and caring to all his patients. He is knowledgeable,…read moreprofessionally, and good sense of humor along with his excellent bedside manner. Just seeing him makes one feel better. His office staff are an asset to his practice. Everyone proficient and pleasant and very courteous.​

Dr. Gounder is amazing! Never have an issue with anything. He truly does care about my wellbeing,…read moreand he's always going above and beyond to make sure that I'm getting the right treatment. Definitely hard to find in my years with previous MD. The staff is amazing as well. I'm really happy that I found this place.

I am not one to write a review but this place seems unorganized and a huge SCAM! for your money…read more It's disappointing because coming into the office the staff were so friendly. Jun 11 - i came in for my concerns and annual wellness check/blood draw. went to check out, i asked the receptionist lady if there was a copay and she said no. Jun 18 - follow up to review my test results, one test was missing so they drew my blood again. Went to check out and i asked the guy receptionist if i had a copay he said no. It didn't seem right so I double checked with him and the lady next to him said i do have a $30 copay (so i paid). After a week i called to check on my results cuz i didn't see anything posted on my online account and i was informed my doctor was out and that a doctor needed to review my results with me. They tried to schedule me in office but i asked if it can be a call cuz i didn't want to drive down again. June 27 - got the call from the doctor to review my results (still didn't get why i couldn't just get a copy of my results online, my old Sharp doctor would usually just have the results on my app.) About two weeks later (July 7) i receive a bill for $50(or so) so i called them and they advised that my insurance didn't cover my initial appointment and told me i'd have to reach out to my insurance in regards to my confusion so i did. it looks like the insurance and medical office settled something because the app showed i only owed $30 after a few weeks (July 28) so i paid for it. Aug. 8 i see another bill for 2 different dates for a total of $60 so i called again and the lady on the phone said it was for my first appointment (which i recently just paid for) and my video call (video call that shouldn't have even happened if they didn't mess up on one of my test results). They're literally charging me for everything even if it's a mistake on their end.

We recently had an insurance change and needed to choose a Primary Care Manager. Dr. Petersen was…read moreon the list so I chose him without doing extensive research because I needed my ongoing prescriptions and have recently had an issue with my cubital tunnel. I also needed a yearly exam and to establish a doctor patient relationship. The staff was friendly enough but the doctor didn't do a full exam, didn't even examine my hand, and decided it "sounded" like carpal tunnel syndrome from 5 feet away. I told him it was the wrong fingers for that and I could benefit from a cortisone shot and he told me I had to wear a wrist brace for 30 days first and then he would refer me to an orthopedist. I told him that since I was very small it was next to impossible to find one in my size, especially for the left hand. He said "well you'll just have to find one." What? Anyway he did give me my prescriptions but, today, I talked to his office and told them this was definitely not carpal tunnel but the ulnar nerve. They called back and said I was being referred to a neurologist for the diagnosis of "peripheral neuropathy". What happened to the orthopedist? Now I worked for doctors for years and have had medical/nursing training as well as anatomy classes. This is a classic case of cubital tunnel syndrome and I do not have peripheral neuropathy. The real question is who wants to have to diagnose themselves when they have a doctor? I don't. I want a doctor that knows what they are doing and how to properly diagnose my medical issues. Heck, they don't even have to have a perfect bedside manner, just be professional and thorough. The point I'm getting at is that there is a complete lack of patient attentiveness or "listening". He didn't even look at my fingers, hand or arm to see what the issue might be. In fact, he barely looked at me at all, just kept looking down at the chart. I didn't receive a full medical exam either. He had absolutely no interest in me as a patient or my current medical issues. I told him I probably needed to have a routine colonoscopy (because it had been about 10 years) and he approached my statement as if it was unnecessary asking me if I had colon cancer in my family history. I don't think I am supposed to recommend my own preventive health care and be met with a lackadaisical attitude from a physician. This should be his job, being proactive with his patients. It seems like this doctor is completely burned out. The office staff didn't even know that they could choose the specialist to refer me to as long as said specialist was in my network. I tried to tell them the GI doctor I wanted to see but they said that they "think" the insurance company has to choose the doctor. This is absolutely not the case. As long as the doctor is in network they can give a specific referral to said doctor. They, a network provider and primary care manager's office, had to call my insurance company to ask. His medical assistant was very nice. I'm not sure if she was the same girl who I talked to on the phone but, if not, the girl on the phone was also very kind and sweet thus 2 stars. This entire 5 day experience/situation was entirely too sketchy to entrust my health and well being to this particular provider so I nipped the problem in the bud and changed my Primary Care manager this morning. One visit plus 2 phone calls coupled with the trouble I'm experiencing with this doctor from the get go has already been enough for me. I rarely go to the doctor, only when it's completely necessary, but when I do I want one I can entrust my overall health and well being to.

After calling around all Thursday to find a doctor who would accept to see a new patient, this…read moreoffice was available to see me. The office is small and I felt welcome and received undivided attention. The front desk is friendly, helpful and patient. The doctor has good bedside manner, documents well and provides documentation and referrals. After the appointment I was waiting outside on the bench for uber. It was the end of the day. When the front desk lady walked out to leave, she asked if I needed a ride home and made sure someone was coming to pick me up. That's the type of caring that shows they go above and beyond. Thank you!

It seems really difficult to get ahold of someone when you call. I've called three times…read moretoday...missed the first call back so then I was on hold for 30+ minutes. She transferred me to billing but they hung up on me. Now I'm calling again in hopes that they can get me in... While there is an online option to schedule, if you know nothing about the types of neurology treatment, you have no idea how to proceed so you have no choice but to call.... It would be super helpful if they had an email address contact available for new patient inquiries. It would save everyone so much time and let you vet the insurance at the same time.

Very good experience as an interpreter in this location and with Dr. Bill. He was very kind and…read morerespectful to my job as well as to the patient. I also like the front desk personnel. Very helpful and accommodating. The officers are modern and there is plenty of parking. This is inside on the second floor of a medical building with doctor offices for different specialties.

I am so blessed that I am going to this practice. Danielle Contreras, NP and Dr. Z are AWESOME!!!…read more They are so kind and extremely professional and take the time to talk to you, Dr. Z spent 45 minutes with me yesterday and she actually cares about not only your physical health but mental health, as well. It's been my experience, that doctors are not thinking of their patients needs, but how many test they can put you through, I believe that's how they make some of their money. Dr. Z (Zickafoose) is my Primary and she was referred to me by a good friend. I have never been so happy as I am with this super professional and kind practice. My last doctor, stared at his computer and never really acknowledged me. And it was always a rushed appointment it seems.... TELE visits were a 3 minute phone call. Danielle Contreras, NP was very thorough with my TELE visit and she did it via video conference, I was so happy I didn't have to drag myself out of bed and she took her time. To say I am beyond thrilled would be an understatement.

DO NOT get Suzanne Chang as your provider. She's always rushing, she won't even do any kind of…read moreassessment, and just ask you a few questions and leave. She is retiring soon so she does not care. Your 30-60 minute appointment slot with her will turn to just a few minutes. It looks like all she care is making money out of medical insurances.

I just got home from my first visit to Dr. Jou's office and I have never felt so compelled to write…read morea review and post it ASAP. Yesterday, I called Dr. Jou's office and, unlike the other three endocrinologist offices I called, his front office was extremely warm and welcoming over the phone. I felt it was a great start, but contained my enthusiasm for the time being because I have been disappointed down the road so many times before. Fast forward to today's appointment and the front office staff was just as friendly and accommodating in person. They respected the appointment time and got me back to a room not a minute later than scheduled. The nurse who started off my visit couldn't have been kinder and she even checked in with me while Dr. Jou was finishing up with another patient. When Dr. Jou entered the room, I immediately got great vibes from him and noticed his way of letting the patient talk and truly listening to what is being said. He allowed me to fully express how I was feeling, symptoms I've noticed, and never cut me off. He also entered everything I was telling him directly into his tablet. He was thorough in explaining my test results, options for treatment, and timelines. He did not rush anything and had back up plans for every scenario that were clearly well thought out. I honestly don't think I can say that I've ever visited a doctor who I walked out of their office without the regret of not having been given the opportunity to say something about my situation until now. Even on the 45 minute drive back home from his office, I couldn't think of anything that he didn't cover or allow me the time and opportunity to explain or ask. To add a shred of credibility to my words, I would like to say that my father is a (recently retired) cardiologist who had his own practice in North Hollywood. I spent countless hours with him there from the age of 5 years old through my late teens. Therefore, I know a bit about how difficult it can be to ensure your front office staff, the doctor, and the rest of the overall patient experience are all simultaneously performing at an optimal level. Somehow, Dr. Jou's office pulls off that seemingly impossible feat beautifully. In closing, health struggles can be very scary and stranger, friend, or family, I don't want anybody to ever have a poor experience with a medical office during such a vulnerable and stressful time in their life. Therefore, I sincerely hope that you strongly consider choosing Dr. Jou as your first option if you are in need of an endocrinologist. Wishing you the best of health and the best of life.

Excellent care, quality is utmost professionalism, and office visits are always pleasant and…read moreexceptional well treated by Dr. Jou.