Doctor Kelly Boyatt is an outstanding doctor. She has a great bedside manner. She listens intently,…read moregive feedback and follow-up. With your concerns. She also has an amazing staff. Julie, Teresa and Rosemary. I was hardly recommend doctor Kelly Boyatt for your family physician needs. Excellent customer/ patient experience. Sincerely, Carrie W

Everything about her was just exceptional she looks at you in the eye and has excellent manners…read morealso you know how hard is to find a doctor that treats you with respect? And not arrogant,She listens and is knowledgeable. Loved her

I have been seeing Dr. Lulic for over 9 years now. He helped me so much and I have told him under…read morehis care he really saved me. He really digs into the patient care, if he thinks you need more specific expertise he refers you without hesitation. Because of his attention, I have control of my diabetes, and he helped through Cancer. I will never forget his care. He wants the best for his patients.

I have been a patient here since Dr. Lulic opened his office here. Dr. Lulic pays attention to all…read moreyour concerns. He is very thorough and makes you feel comfortable. The staff is excellent and they welcome you. Wherever you call they are extremely helpful. Ethan is super sweet and offers excellent customer service.

Annoyed! It took everything in me not to tell the lady making my appointment to take her attitude…read moreand shove it up her ass. I don't know what's going wrong in her day but after multiple times of telling her thank you please and being polite telling her how much I appreciate her help she still was short and gave attitude through the whole appointment process. Fingers crossed my new Pcp and PA are good doctors with great bedside manner otherwise I'll be looking for a new doctors office. It's a shame that Dr. Mark Mueller left the Cal Oaks office because he was great!

I thought I had found a great team & was excited to have a place so close to home that listened…read more That quickly changed after what I thought would be an easy visit. They do not respond to messages by mychart, messages with the secretary nor does the office manager call you back. Do not do a woman's wellness visit here, they don't know what they're doing, go to your OB/GYN. That visit went very sideways and was uncomfortable to say the least, (after 2 Hours.) Not only was the visit super awkward they actually billed me for a free annual visit, they stated it was because they discussed diagnosis codes , which the only thing we discussed was my order for a mammogram and Dexa, all of which are wellness related. However they won't call me back & billing will not answer calls or fix my copay. Due to the above, I do not recommend this group. Back to my search for a good family doctor.

We specifically changed our insurance in order to become Dr. Lily Phillips' patient (Murrieta)…read morebecause in her statement bio she mentioned being a "functional medicine" doctor. We are very much in agreement with that form of medicine (Blue Zones), which looks for cause, rather than throwing a pharmaceutical at the symptom, and looks for natural ways and supplementation to heal the body! We are quite happy so far. We've had no problem reaching the appointment desk and scheduling appointments. The Athena Health website has been great for asking and receiving timely answers to questions I've had. The onsite lab has also been extremely helpful. Only one thing that others have mentioned in their reviews is that online questionnaires were not logged and once at the appointment, we were asked to redo it, which was bothersome. Overall, the care we've received has been wonderful! Dr Lily is awesome and we hope to continue here for many years to come!

I tried so hard not to leave a review for years because I like Dr. Lily. She's a sweetheart…read more But..: I absolutely LOATHE this clinic. THE WORST clinic EVER! And I mean this with my WHOLE chest! I ONLY like Dr. Lily and Michelle but Michelle is by phone only. EVERY single visit has been a problem. Double treatments because someone didn't do their job, two hour wait times, you get there and the provider you scheduled with is unavailable, refilling out paperwork you've already done online, misinformation, the NEVER answer their phone, you name it... Those poor receptionist must get fussed at all the time. Uggghhhh! Y'all pray for me! WHOOSAH! FYI: The GOOD reviews must be PAID actors!

Dr Fraley was my PCP for approximately 8 yrs and is a great doctor who cares about his patients and…read morespends the necessary time with them during appts even when they have multiple complicated health issues. Unfortunately, he left the practice which is in network on my insurance so I had to find a new PCP. He has his own new family practice. Congrats Dr. Fraley on opening your own practice!

I am a nurse and believe his care to be exceptional. He integrates holisticand traditional…read moremedicine. I love the one on one experience. His concierge service is worth every penny!

Terrible. Went in for something in my eye. Needed to see an ophthalmologist asap and I didn't hear…read moreback from office until a week after. Meanwhile sat there waiting for almost an hour for a " STAT referral " that would take "30min". I left office no referral they promised to call. I called an hour later . No one could take my call nor the supervisor. This was last week Friday. Thankfully I was able to flush my eye myself and today Friday office calls with referral auth. I can't believe it.

Terrible service. Takes days and days to get prescriptions refilled. No sense of urgency. Late to…read moreappointments. Much better doctors out there!

I'm so glad that I researched long and hard to find Dr. Matta...another plus for even accepting new…read morepatients. I absolutely hate going to the doctor and it drives my anxiety through the roof just thinking about it. Haven't been to a doctor since my OBGYN when I had my baby almost two years ago and knew that I needed a checkup! She is so sweet and friendly and puts you at ease, there was a nurse there as well (I believe his name was Joel) who was also awesome. I loved the feeling of not being "judged" as I answered all the basic health questions. Dr. Matta has an excellent bedside disposition and calmly answered all my questions without making me feel rushed. She patiently listened to all my concerns without making me feel paranoid and ordered a full blood panel to check all my numbers. I am so lucky to have found her and I'm hoping I can continue with their practice for years to come. Thank you so much for your excellent service!

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

Dr. Tuan Ngoc Nguyen, Baxter Rd, Murrieta, CA. My first appt with this doctor was lengthy because…read morehe brought in an associate of some sort & proceeded to conduct a class about various bodily functions. I was relegated to being an observer; most of the discussion did NOT include me. I had to ASK about how a specific discussion affects me. Ok, so onward, maybe he meant well. Then subsequently I needed in-home help which my insurance has paid for before. The doctor & I argued for several minutes, he saying "I have not seen anything like this." He later encouraged me to participate in his in-office laser 'procedure' but I would pay out of pocket. I could go on, but I am done. Thanks for reading.

Dr Nguyen has always been very supportive and works hard to find the best solutions. Although it's…read morehard to get appointments they always try and work you in. He is also committed to trying new technology that doesn't involve more meds. Recently I had a 3rd degree sprained ankle that swelled and he had purchased a new laser machine to help bring down the swelling that athletes tend to use and it made the world of a difference. Video attached. With all that said I would highly recommend Dr Nguyen.

Although I have often had a lengthy wait time, I appreciate that office staff always answers the…read morephone and is very helpful.

I have been an off and on patient here for a few years to refresh the refills of my epilepsy…read moremedications I need to function. I previously remember appreciating the personability of Dr. Nguyen. They're often better late than never with their wait times, but I was reminded how disposable I felt as a patient especially after waiting 40 minutes and having my biggest concerns barely answered over Dr. Nguyen's shoulder as he rushed to bang out the next patient. I've suffered severe and documented panic attacks, along with epilepsy, for many years long before I met Dr. Nguyen. I have never asked him for a separate prescription beyond the ones he merely approved, although I gratefully relied on a prescription when I lived in the Bay Area from an esteemed, Stanford University doctor and lecturer who took care of me. Today, as Dr. Nguyen rushed to get my visit out, I succinctly and passionately described my struggle with panic attack issues working in Los Angeles, sometimes unable to even breathe, and even having to lose money because such attacks can and will trigger an entire spectrum of seizure disorders I suffer. His only answer? He's going to refer me to a psychiatrist. He barely turned his head. This man is "nice" but he does not care about you. He wants to toss you as somebody else's problem and I bet that somebody is within their network and fulfilling their racket. Nobody on IEHP cares about you. This is precisely why people have to save up and pay cash to doctors who care because Dr. Nguyen does not. You're in the way when it comes to the end of his day.

Recommend by an Orange County Med Group and a local associate. Reviewed his background and knew…read morethis is the environment we (spouse) wanted to be a part of. Stopped by office spoke with very efficient staff members. Confirmed with my insurance, acknowledged Dr Madrid as our PCP. Provided complete enrollment materials. Appointment confirmed. Dr Madrid was a pleasure to meet. Set my schedule, we are off and running. Looking forward to a healthier new year.

Dr. Madrid has been treating me now for about a year, I had a Dr. I liked before him but there were…read moreseveral things that may have been overlooked. Dr Madrid dove in and found issues others hadn't even thought of. It is hard getting an appointment with him but I am ok with that.... Good Dr's are hard to find.