I am so blessed that I am going to this practice. Danielle Contreras, NP and Dr. Z are AWESOME!!!…read more They are so kind and extremely professional and take the time to talk to you, Dr. Z spent 45 minutes with me yesterday and she actually cares about not only your physical health but mental health, as well. It's been my experience, that doctors are not thinking of their patients needs, but how many test they can put you through, I believe that's how they make some of their money. Dr. Z (Zickafoose) is my Primary and she was referred to me by a good friend. I have never been so happy as I am with this super professional and kind practice. My last doctor, stared at his computer and never really acknowledged me. And it was always a rushed appointment it seems.... TELE visits were a 3 minute phone call. Danielle Contreras, NP was very thorough with my TELE visit and she did it via video conference, I was so happy I didn't have to drag myself out of bed and she took her time. To say I am beyond thrilled would be an understatement.

DO NOT get Suzanne Chang as your provider. She's always rushing, she won't even do any kind of…read moreassessment, and just ask you a few questions and leave. She is retiring soon so she does not care. Your 30-60 minute appointment slot with her will turn to just a few minutes. It looks like all she care is making money out of medical insurances.

I'm so glad that I researched long and hard to find Dr. Matta...another plus for even accepting new…read morepatients. I absolutely hate going to the doctor and it drives my anxiety through the roof just thinking about it. Haven't been to a doctor since my OBGYN when I had my baby almost two years ago and knew that I needed a checkup! She is so sweet and friendly and puts you at ease, there was a nurse there as well (I believe his name was Joel) who was also awesome. I loved the feeling of not being "judged" as I answered all the basic health questions. Dr. Matta has an excellent bedside disposition and calmly answered all my questions without making me feel rushed. She patiently listened to all my concerns without making me feel paranoid and ordered a full blood panel to check all my numbers. I am so lucky to have found her and I'm hoping I can continue with their practice for years to come. Thank you so much for your excellent service!

So my impression is that Dr. Matta is a fabulous Doctor, but she is 100% hindered by the operations…read moreof her office. The office is either severely understaffed or mismanaged. There is a lack of operational efficiency at every turn. Enough to warrant a poor review on Yelp which I hate doing but people....BE WARNED especially if you are expecting timely service while trying to address a health issue. Calling the office is an infinite hold queue that EASILY exceeds 30 minutes. I did my best to give the benefit of the doubt that it was just a busy day but I am now on my 5th attempt to contact this office and my hold time today exceed 41 minutes before I gave up. Our 1st telehealth appointment was confusing, Dr. Matta was late, then there were zero instructions on how to obtain scripts for labs. We weren't informed which lab the requests were sent to. Since you can't efficiently get ahold of anyone on the phone this required my husband to make an extra trip to drive across town to find out in person. Now let's chat about the Patient Portal where we messaged the Doctor on February 11th and the office did not return our call/message for A MONTH. 2nd appointment. Our $100 copay was conveniently collected but our appointment time came and went with zero communication from the office. I remained in a hold queue for 30 minutes, about to hang up when a text comes through with a Zoom link. Dinner is now cold, there is zero respect for patient time and I am expected to join this call as if I was not just completely inconvenienced at the cost of $100. At the end of the day we are all trying to navigate a broken system. Practices that have zero respect for patient time are not helping. I can't in good faith recommend this office with my recent experience that spanned over a few months.

Mr. Bryan To is a great doctor. the staff is great. doctor to. make it easy to talk to him. and he…read moreis funny make me laugh been going to him about 13yrs. Thank you doctor to for taking care of me over the years. and pray you continue to too. thank you and your staff. Gail Daniels

Dr. To allowed me to have a 90 day prescription with 3 refills for medication I've taken for…read moreyears. I commend him for that. Doctors are for people who need medical attention, and not for writing prescriptions. win - win - win, efficient for Dr. To, convenient for me, less expense for me and my medical insurer.

After more than 10 years as a patient at Dr. Black's practice, I realized something surprising...I…read morehad never taken the time to leave the review they truly deserve. Like most people, life gets busy. Between work, family, and everything else, writing reviews tends to fall to the bottom of the list. Fortunately, this one is easy. From the moment you walk through the door, you're treated with professionalism, kindness, and genuine care. The front office staff and the medical team consistently deliver an exceptional experience. They are knowledgeable, efficient, compassionate, and organized, making every visit as smooth and stress-free as possible. Over the years, changes in my health insurance have given me several opportunities to choose a different primary care physician. Every single time, I have gone out of my way to stay with Dr. Black and this incredible team. That decision has never been difficult because the level of care they provide is simply unmatched. Finding outstanding medical treatment is one thing. Finding outstanding medical treatment paired with customer service that is warm, respectful, and consistently above and beyond is something truly special. It's rare these days, but this practice proves it still exists. A special thank you to Holly, Susie, and Jamie. Your kindness, professionalism, and dedication never go unnoticed. You each play a huge role in making patients feel welcomed, cared for, and valued. You ladies absolutely rock! Thank you, Dr. Black and your entire team, for more than a decade of exceptional care. You have earned not only my trust and loyalty, but also my highest recommendation. Jaimee Flores

NP Holly and office staff are always amazingly helpful!!! Perfect fit for my elderly momread more

Parking in front of the office is tight! It's one way only. But there's plenty of parking on the…read morestreet. There's plenty of staff here. I would say they're doing their job but that's about it. The lobby itself is clean and there were plenty of seats. The office has several doctors so it's surprising how few people there were. I didn't wait too long. The medical assistant who brought me back was OK. I came in to see Dr Pleskow- Weismann the allergist today. She has very limited hours but she's practically the only allergist in the area! She was great. She was not rushed. She took her time. I felt she was knowledgeable and am confident in her care.

My elderly Mother went to Tri Valley for almost 20 years and I was so impressed with the Medical…read moreGroup over the years of attending medical appointments with my Mother, I immediately selected them for my Primary Care when I went on Medicare. I have had interactions with several medical staff over the years - Joe Dematia, Physician Asst. is wonderful and of course Dr. Nguyen is outstanding! The staff is always responsive and professional. I appreciate they are not reluctant to refer a medical issue to a Specialist and order labs, x-rays and scans! SO HAPPY with this group and specifically the Date Street Office! Love they take initiative to call if you are overdue for a 6-month routine check up.

Dr. Achala Doraiswamy is my preferred Oncologist. I highly recommend her. Her knowledge, expertise…read moreand patience is a God send helping to move forward and dealing with C fears. The staff is very focused with gathering health tests. Very personalized. G. MOBLEY

I feel incredibly fortunate to have had Dr. Doraiswamy as my oncologist throughout my breast cancer…read moretreatment and chemotherapy. She has the perfect combination of knowledge, compassion, and kindness. Her warmth and caring nature helped make some very difficult days a little easier, and I always felt confident that I was in wonderful hands. I also have to mention Beatriz in her office, who is amazing. She is always kind, caring, helpful, and makes you feel so welcome. Together, they made a very difficult time in my life so much easier. I will forever be grateful to them both.

Absolutely my kind of no non-sense doctor! First time patient and she was thorough and thoughtful…read more Dr. Freyne patiently listened and responded without diminishing my thoughts or suggestions based upon some of the research I had done. I love that the office can conveniently handle blood work and injections without sending me elsewhere. I arrived a few minutes early for my appointment with my new client paperwork completed ahead of time, ready to submit and the receptionist let me know there were two people ahead of me. True to form I watched two people go in and within ten minutes or so of my appointment time I was called back. I was in and out, paperwork completed, history and discussion about my medical issues resolved, blood drawn for lab work and injection done to help my particular ailment within 46 minutes flat! Thank you for everything Dr. Freyne! I won't hesitate to recommend you to everyone I know in the area.

My husband was referred to Dr. Freyne from our primary. I read her reviews but took them with a…read moregrain of salt. He's seen her twice so far and I've been there with him. Dr. Freyne is an excellent Doctor in my opinion. I've been to a handful of Rheumatologists and she is better than anyone in this area. She's very thorough and knows her stuff. She's straightforward and gets what needs to be done, done. She has given my husband great care. The office is clean and organized and the front desk woman is very helpful and sweet. So far the two nurses he's had were great too. The reason for the 4 is because it is VERY hard to get a hold of anyone in charge of the referrals and if you ask the front office to take a message they say they can't. I left 2 voicemails and never got a call back. Frustrated is an understatement. Overall I do recommend Dr. Freyne as a Rheumatologist.

I've searched for 5+ years to find a doctor who will REALLY listen to me. As a young woman trying…read moreto figure out my complicated health issues Dr.Sharp is the first person to really take into account what I say and provide me with accurate care! She is everything I have been searching for in a PCP. The rest of the office staff is good too, I've never had any trouble scheduling, rescheduling, or calling with questions. If they ever miss my call they return it in a timely manner.

I rarely leave negative reviews, but this office has reached the point where I have to share my…read moreexperience. My appointment was originally scheduled for yesterday. I went to the Temecula office I've always used, only to be told I was at the wrong location. At no point was I informed that my appointment location had changed. To make matters worse, they had also switched my doctor without communicating that to me either. After rearranging my schedule and coming back for another appointment, I was checked in, taken to an exam room, and then left there for over 30 minutes past my appointment time with no updates or explanation. I understand that medical offices can run behind, but basic communication and respect for a patient's time should be expected. The biggest frustration is that this practice has become so large and corporate that it's nearly impossible to speak with a real person. Getting answers or resolving simple issues feels impossible. What was once a practice I trusted has become one of the most frustrating healthcare experiences I've had. Poor communication, scheduling mistakes, last-minute provider changes, and long unexplained wait times have convinced me it's time to find a new primary care physician. I sincerely hope they take a hard look at how they treat their patients because the level of customer service has declined dramatically.

Dr.Carrasco is well professional doctor he listened to our concern and he don't rush. We really…read morelike him. And we will recommend him.

I must agree with the other review. While the Dr. is nice and seems to be fine, the office staff is…read moreuntrained and uncoordinated. Yesterday, while I was explaining a problem with the front office gal, another young woman strode up to me, crossed her arms and said, "What is your complaint?". Very hostile. Waiting for a referral for an itchy painful problem, I finally called to be told it had been approved several days earlier. They had not called me. I was not told to call in. When I told them that, it was someone else's fault. The office staff is not efficient or well trained. They are not even polite at times. I will be changing doctors soon, which is too bad as Dr. Channah is really quite nice and efficient.

I am a person with a disability with serious health problems. In my experience, Dr. Jain did not…read morereview my current medical records and did not allow me to submit my work-injury timeline during my workers' compensation evaluation. He relied on 2085 incomplete and incorrect information that SCIF sent him without notifying me. Then changed my disability rating from 100% to 25% without notice record review only. On 4/7/2024 4 years and 8 months since in person evaluation in 6/10/2021. Dr. Jain appeared more concerned about whether his report would be rejected than about a ( human life )providing an honest, thorough assessment. He seemed to fear the SCIF process and the possibility of his report being thrown out rather than focusing on a fair evaluation. Because an attorney sent him a letter, he did not see me as an injured human being. I have filed two formal complaints with the appropriate authorities regarding my experience. I do not recommend Dr. Jain for fair or accurate evaluations. -Dr.Thompson

He was very professional, caring, and listened. Provided amazing experience and didn't have to waitread more