Steve was knowledgeable, friendly and just fantastic! In and out quickly solving our issue. Would…read morehighly recommend.

I noticed my water heater's vent cap was dislodged and loose around 1:00 p.m. today. With the rain…read morecoming down, I knew I had to get it fixed fast to avoid any major water damage. I contacted Free Flo Rooter & Plumbing, and they were able to get someone out just 4 hours later. Ara and his assistant were polite, professional, and very efficient. They diagnosed that the cap had just loosened over time and had everything secured in less than 30 minutes. Excellent service and a quick turnaround--I highly recommend them!

From the time I messaged them they were here within an hour. Anthony was greatband polite and fixed…read moremy clogged kitchen sink. Not to forget with a very reasonable price compared to estimates I received from other places in the area.

In my many years of working with trade providers I have never seen such blatant over pricing. I…read moredon't know what they are thinking but for a simple not to exceed one hour job with minimal supplies required they quoted me $1,700! Absolutely outrageous.

I received continuous updates regarding my appointment, via text and email, I so appreciated this…read morefeature. Jonathan was the technician who helped me today. He was very polite and really listened. He is such a well-rounded individual, he walked me through all the issues and helped come up with a game plan. I appreciated that Jonathan was very knowledgeable and really engaged in the conversation, not just trying to sell something. I was also pleasantly surprised and happy that your company comes out on the weekend and does not charge extra. Being a first-time customer, there was a 10 percent discount that really helped. On their website, there are other coupons, such as military, etc. Every bit helps. One thing that I noticed which I don't ever remember seeing before was Jonathan had foot coverings on when he came inside. He removed them as he stepped outside to do a check. I thought wow, how thoughtful is this. This was so nice to see. I told him he looked like a surgeon! I would definitely recommend this company and have given several referrals to friends and neighbors, which is also a perk, as you get discounts for referrals. The VIP membership plan is great, this company is invested in maintenance, not just making a sale and sending you on your way to fend for yourself. They will come out twice a year for regular maintenance, which really is such a great feature as well as emergency situations. It's so comforting to have this type of support. Unfortunately, I had paid 7k for a complete re-pipe 5 years ago and the company did a poor job. They took the easiest path for them, which resulted in me having to now pay to have the job corrected. But going forward I know that I will be supported and not subject to surprising large bills. Team Rooter gives you a video of their findings and work, which really cements their level of integrity. Team Rooter is invested in present and future maintenance of your plumbing needs. I honestly would give them a ten-star rating if it was possible. The peace of mind is so worth it. The staff are all very nice and professional, courteous, I recommend this company. I highly recommend this company.

Ask for Geovanni Penate…read more This is our second time working with Team Rooter Venture Inc in the Ventura , CA area.     In 2024, we thoroughly researched and contacted multiple plumbers in the area.  This company was able to schedule service right away (even on the weekend).  They work 24/7 and can show up afterhours and holidays.  They also send confirmation texts for appointments, surveys, etc. and emails for invoice and home inspections should you choose.  Team Rooter had the best pricing for our clogged kitchen sink.  We were so pleased with the work they did that we called Team Rooter again in 2026 for a different plumbing problem.  I liked that they had complete records of the last time they were out.  *FYI, after the plumbing work is complete, they send out a report with a description of the scope of work done.   This month, Geovanni was assigned to us and he is the best  - professional, courteous, knowledgeable, and more than capable. He is the type of plumber I would feel safe referring to my grandmother if she had a plumbing issue.  Professional - I appreciated that Geovanni would call and give a 30 minutes heads up before he arrived and he's pretty punctual.  (Can't stand when other vendors or deliveries would give you a 4 hour window so you're stuck just waiting.)  He brought his tools and laptop to visually show up pricing breakdown and clearly explained our options. I want to know what we will be spending upfront. Courteous - Geovanni is so polite and well spoken.  He acknowledged my children and always wore shoe covers inside the house. He is meticulous and he would put things back if he moved them out of his way.  Some areas of our house were cleaner after he left than before he got there.  Knowledgeable - Geovanni also answered all of our questions (and I had a bunch in the 5 days he was at our house).  He explained in a way we understood. If there was something he didn't know, he would figure it out.  And this is how we met Israel, who also works with Team Rooter.  I think it's great that the Simi Valley office works together to get the job done.  I felt very confident that our plumbing would be in order at a reasonable price by the time they left us. *We also got to meet the Jetter operator and Steven (manager I believe) from Team Rooter. Workmanship - Geovanni worked quickly and efficiently.  The plastic and copper pipes he redid look way better than they did before... instead of multiple right angles, he angled them to flow better and reduce a collection of water (which started our problem in the first place).  He also performed some drywall repair after replacing the pipes, and we were very impressed by his drywall work (he took the time to really match the existing walls on multiple floors in our house).  I am just thankful he was able to fix all of our water issues.         If we have problems in the future, I would def call Team Rooter again.  Would recommend to all of our friends and family. I believe they have offices to cover from Santa Barbara to San Diego.

I requested a rotor rooter in my upstairs shower, and they did a fantastic job plus they were like…read moreone minute after they said they were going to be here between twelve and two and they were done by twelve thirty I was very happy.

Have used Matt and his crew many times over the years for a variety of plumbing needs. Always…read moreexcellent service, knowledgeable, and honest in their assessment of the problem and the best solution available!

They took care of the permits and got an early start to minimize our down time. They work directly…read morewith the city so we didn't have to sub out to multiple plumbers.

Very professional outfit each time I contacted them they returned the call ASAP. They were out when…read morethey said they were going to and took care of the problem Immediately. We appreciate their work. I fully recommend this company for friends and family to use them as well.

What a great find! From start to finish these guys were very thorough, and I particularly liked how…read morethey walk you through the process of the repair before the job was started and then show you the "after" look via plumbing snake camera. And we had more than 1 issue that was addressed -- including a stretch of main pipe that was excavated underneath the house at the location of the existing one-way cleanout (the cleanout was replaced with a new 4-inch, 2-way cleanout to allow proper access for future maintenance both toward the house and the street) -- so they really did a commendable job getting all the work done in one day! Also appreciate the great customer service and financing option they can provide.

Love the sewer brothers! Pedro has been here twice for hydrojetting the outer drains to main line…read more Today we needed our line from the kitchen all the way to the main line cleaned through. He explains the situation, potential causes, a thorough assessment, and his recommendations. He's very kind and calm but straightforward like he mentioned the angle our pipe is in will cause xyz issues. Cost is very reasonable as well. They're now my go to for everything plumbing related. We are already planning to get water heater done through them as well when it's needed.

I had 80 feet of outdoor drainage pipe replaced. At least half under concrete. It was a big job…read more Tim was very professional and gave me the most detailed and comprehensive description of the work to be done when he gave me a quote. Very professional bid. Job went smoothly and everything is working great. I highly recommend

We had constant under ground water streams flooding our yard. The owner came and provided a thourgh…read moreplan to drain to the street. The workers did a fast clean job! Great job!

Thank you to Armando for the quick and efficient visit!…read more Booked last minute for a clogged kitchen sink. Armando came out the same day within a couple hours and walked me through the issue and pricing. He was very thorough, friendly and kind. He's got magic hands!

wanted to share my positive experience with your service. I truly appreciated the free, detailed…read moreestimate provided before any work began. While the scope of work was slightly over my budget, the overall experience was excellent. The scheduling process was seamless; I called in and was immediately given a legitimate service window. I would highly recommend this service to others.