Excellent service. Valencia in the office is very helpful. Sergio and Cruz arrived on time and…read moredid a great job. I will definitely use this company again. I recommend them highly.

My clients are in the process of purchasing land on Wheeler Canyon Road, where a septic tank is…read morealready in place. As part of their due diligence, they wanted to have it inspected. However, since the property has been without a house for several years--having burned down during the Thomas Fire--we weren't sure what steps to take. To get some guidance, we reached out to Advanced Sanitation, the last septic company involved with the property. I spoke with Ana-Maria, who was incredibly professional, courteous, and highly communicative. She carefully listened to my clients' concerns, reviewed the property's file, and provided valuable insights. She noted that not only had the system passed inspection with flying colors before the fire, but it had also been pumped in the years following, without any issues, despite the absence of a home. Rather than simply scheduling an inspection, Ana-Maria asked me to send photos of the septic lids to ensure accessibility. She also consulted with the owner of the company about the situation. A few days later, she reached out with an update: the owner distinctly remembered this property. After reviewing the previous reports, he concluded that another inspection would be unnecessary and a waste of my clients' money. While he was happy to perform the inspection if requested, he explained that the findings would be identical to those from the last assessment since the system had remained unused and in good condition. I truly appreciated this honesty and their approach to client relationships--valuing long-term trust over a quick profit. This left a lasting impression on my clients, and when they eventually build their home and connect to this septic system, they will undoubtedly turn to Advanced Sanitation for their future needs. Their integrity and professionalism have proven them to be a company worth relying on.

We were in the works of building an addition to our home when we found out we needed to have our…read moreexisting septic tank inspected for permitting. I knew absolutely nothing about septic systems so I asked a couple neighbors who they recommended, and they all pointed me to On the Level. I initially called Jason to pick his brain about digging up a septic tank and to see if he was the one who installed it originally. Without hesitation and without knowing he would even get a penny from me, he drove over to my home to take a look. Because I was having no luck uncovering the lids, he graciously got down in the hole we had dug to do some reconnaissance. Unfortunately, within minutes, he revealed to me we didn't even own a tank, but instead had a cess pool that would need to be replaced so we could continue our addition. Worst case scenario for sure, but Jason made the process easy and as painless as possible. He gave me a ballpark figure, explained the process in detail, and told me to call him after I had done research and had gotten other quotes. Within a week I called him back, and he brought a couple guys out to take another look at our property. The way our land and house is situated is tricky in regards to installation, so he wanted to consult with another set of eyes on what would be the best type of container and location for our new septic tank and seepage pit. Jason checked his calendar, we set a date for the 5-7 day process, and the work soon thereafter began. Jason himself was onsite at some point every day to monitor progress and provide updates to us, and he was very easy to get hold of as questions arose. I felt very safe and secure with his crew around every day and even enjoyed our morning banter as I loaded my toddler into the car to head out for the day. I was extremely impressed with the guys Jason has chosen to represent him and perform the work on behalf of On the Level as they are stand-up guys and truly exude the mission Jason portrayed to me on day one. Sometimes after the owner quotes your job and takes off, the crew left behind is less than stellar, but that is simply not the case with On the Level. Jason and his crew are second to none. On the Level was quick, efficient and completed everything as promised. They were very easy to work and communicate with and able to adjust on the fly as schedules changed and/or they ran into some unexpected challenges. The crew was also very conscientious of leaving our yard and driveway in the same condition as they found it. The work site was cleaned up and boarded up with appropriate safety signage each day, and I felt they truly treated this project as if it were being done at their own home. I don't ever wish to have to install a new septic tank again, but I do wish On the Level specialized in other construction as I would rehire them in a heartbeat. If you are in the market for a new septic system, call Jason at On the Level. His price is fair and his expertise is superior. You will be amazed at how at how he can turn a stinky project into a pleasant one.

Great working with Jason. He kept to the quoted cost & schedule and installed a high quality…read moreseepage pit, far exceeding our expectations on all fronts. Self driven, clean & courteous with excellent communication skills. Highly recommend working with him. THANK YOU ON THE LEVEL!

I started using Ely's services last year as my current provider got too expensive. They kept their…read moreappointment, and their price was fair. I am a return customer this year.

Always honest, practical, and reasonable. What a rarity! You'd be crazy to go with anyone else.read more

Tim. Thanks again for fitting me into your schedule at the…read morelast minute My retirement party would have been a complete bust without you. Your team was here as scheduled and was able to clear the sewer line and repair the concrete as promised. I will recommend you to all my neighbors and friends Thanks with the help on the pricing

We had an excellent experience with this plumbing company when they replaced our septic tank. One…read moreof the biggest challenges was that the old septic tank had to be located first, and it turned out to be buried underneath our tennis court. Their team was able to find it quickly and handle the situation. From start to finish, the team was professional, knowledgeable, and efficient. They took care of the entire job without cutting corners. Communication was great throughout the process, they showed up on time, answered all of our questions (and I had many!), and left the work area clean when they were finished. Replacing a septic tank is a big job, but they made the whole experience as smooth and stress-free as possible. I just want to add special thank you to Hector, who worked incredibly hard throughout the project--even in the intense heat. His work ethic really stood out, and we truly appreciated the effort he put into getting the job done right.

Highly recommend if you need septic system services. George…read moreand his team just finished my brother house septic seepage pit. And replace new cover. Well done. George.

I called on a Saturday early evening, and George came out within an hour and pumped 12000 gallons…read moreof stuff out. He showed me the inside with a flash light and gave lots of advice after he had clear everything out. I like that he was friendly, efficient and had a flat easy price. There are also little glass window that allow you to see where it is filled to! I had called around, and his flat rate is pretty comparable to others, so I plan on using him the next time I need to do this!

We just had to replace our entire septic system. Turns out the one we had was the original septic…read moresystem, 62 years old! I got in touch with Joe, the owner of Shilo Underground Construction. He was out the same day to have a look and gave us a quote the next day. BTW, it was a very reasonable quote, based on a few others we received. He and his team were very professional and they finished on the day Joe said it would be done! I would highly recommend Shio Underground Construction is you re in need of any septic- plumbing type services. Thank you Joe! Another satisfied customer, Julie Steiert

From the owner: Septic System Servicesread more

Came to pump large septic tank and quickly got us on calendar within a couple days. Easy to deal…read morewith, definitely recommend!

Amazing!!! Called 7:00 am Saturday morning with a serious…read moreplumbing situation . Mario showed up with in a hour and a half . He went the extra mile and got everything back up and running smoothly . These guy's are Great !! Thank you , Greg

ABSOLUTELY SUPERIOR SERVICE FROM BEGINNING TO END! Took care of pumping out septic and also cleared…read morea blocked line. Spoke with WENDY who scheduled me right away, so helpful! Then DAMIAN arrived, got the whole job done in no time, everything working again so quickly! From here on it, it's MIKE PENTA for our house! THANKS AGAIN!

Michael Penta Sewer and Septic is the premiere provider of these services in Southern California,…read moreas well as the Santa Barbara area. We hired this company reverse our pipes from septic to a sewer hook up and they did an amazing job at a great price. Their professionalism is unmatched in my opinion. I can't recommend this company enough. They are the best at what they do.

Exceptional service and highly recommend! Cesar solved our septic problem in La Canada and even…read morehelped us clear our adjacent access lines to make sure they were not clogged and working properly. Extremely knowledgeable, professional, and provided excellent value. I would highly recommend Shore Line to anyone. Thank you Cesar!

I thought our septic tank was full because we could not flush the toilets and we had water coming…read morein through our shower drains. I called Shore Line Septic and after talking to them and explaining what was happening they suggested it could be a clog in the line. After doing some more work on my own it turned out they were correct. I got the clog out and everything is working fine. I wanted to leave a positive review for two reasons...1) they took time to talk to me and guide me through some things on the phone, and 2) because they could have easily said nothing, taken my money and just come out and cleaned out my septic, but they didn't do that. They were very honest. I'm glad I didn't have any issues with my septic, but if I do in the future, I will definitively be calling them back.

Brandon is the best! We have repeat problems and they're…read morebad! Three ladies in the house(lots of hair) and we cook most meals so we put a lot of pressure on the plumbing! He was very professional and worked extremely hard to fix the problems! We have found our plumber for life! Thanks Brandon! Highly recommended!!

Unfortunately I could not get them to give me a receipt to document what I paid $350 for, and for…read morethe warranty. After asking them three times I still received nothing. The drain is now running slow again after six weeks. Very disappointed.