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    Review Highlights - Simons Computer

    but, thanks to John, he was able to recover ALL of the pictures and move them to an external hard drive.

    Mentioned in 10 reviews

    Read more highlights

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    Custom Plasma Install

    Custom Plasma Install

    4.8
    (631 reviews)

    I reached out for a quote and received very rude and unprofessional responses. Not to mention I…read morereceived lies. In the very first message, I was told that they price match - but found out that's a lie. I provided custom plasma install with a lower quote from another company and custom plasma install's response was first "we can fix his work." And then when I said, I'm confused (because he didn't answer my question about price matching that) his response was "[competitor] is wrong on his pricing and must be desperate for work." A competitor quote was too low so they resorted to insulting the competitor. I do not want someone like that in my home.

    There are so many well-reviewed TV installers in the Bay Area -- I would strongly recommend…read moreavoiding Paul and this company. Based on my experience, they don't come across as straight shooters or particularly trustworthy. Their rates are also 2 to 2.5 times higher than the next 10 top results on Yelp. Yelp should probably move them lower in their results given how few reviews they received in recent years. When I asked about the price difference, I was told the Frame TV is difficult to install and that they include a "lifetime warranty." The quotes I received from the other installers were all specifically for the frame TV. Reading other reviews on Yelp, it didn't seem like the lifetime warranty carried very much weight with them (Paul and Cary). In the end, the experience felt more like a bait-and-switch than a professional engagement. Maybe the quality of the work would have been fine -- but with so many reputable, fairly priced alternatives in the area, I'd strongly recommend going with someone else. Don't waste your time coordinating with Paul or Cary. I ultimately lost my deposit and could not even report them to the Better Business Bureau because they don't seem to exist outside of Yelp and Nextdoor.

    Bay Area Tech Hero

    Bay Area Tech Hero

    5.0
    (209 reviews)

    Worth every penny, and I'd hire this team again in a heartbeat. I even recommended them to…read moreneighbors in our complex going through what I was. My problem? Xfinity kept telling me the "new" box was going to easily pump wifi through my whole house. It never worked and we had multiple dead spots in our house, where wifi never reached. We ended up trying several things, included a second network setup using Google Nest routers. That also didn't work great and we suffered for years. So finally got fed up, and I called BATH and told Ari what the issue was. He gave me a budget, which I bristled at, at first. Then he walked me through a likely fix, which involved a couple routers networked so that I had independent wifi running on both floors of the house but on the same network. The tech came by and was super nice, and walked me through what they were going to do. I was cautiously optimistic. When they were done? I almost cried at how well everything ran through my house. They even set me up so I had ethernet directly to my gaming PC, and direct into my TV and Xbox. I have not had a single issue since (beside Comcast caused outages), and have blazing fast wifi throughout the house (I pay for the gigaspeed Xfinity). I'm finally utilizing the speed as sold to me by Xfinity. Thanks so much BATH. I really appreciate it. I was super impressed with the emails, the invoices, techs being on time, and just the overall professionalism. It was worth the extra few bucks.

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    Simons Computer - itservices - Updated August 2026

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