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Custom Plasma Install

4.8 (631 reviews)
Open 8:00 am - 8:00 pm

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30 minutes

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100%

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TV mounting

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I asked & still don't understand why the hole had to be so big WHEN THE WIRES ARE SO SMALL.
Jackie H.

This experience was below average. Paul (older gentleman) & a younger gentleman (I think his name was Carey) were the ones that came to mount my TV. My primary complaint is the giant fucking hole they ripped into my wall & the rather shitty spackling job they left behind. See photo. The wall was sheet rock & the shelf was concrete. They made the hole to navigate the wires around the concrete, makes sense. BUT WHY DID THE HOLE HAVE TO BE SO BIG WHEN THE WIRES ARE SO SMALL?? I think because you fucked it up, bro. Also, why did you drill the hole out of the wall in the most random ass place? Not centered with the TV or the other electrical outlets, just randomly floating 3/4 of the way across the TV. It looks so stupid. I'm getting angrier as I think about this but I have to let it go cuz wtf can I do now. I also wanna add my 2 cents about the commentary on the full motion install. They discouraged me from doing it because they didn't think I needed it. Respect your opinion but I want the full motion. They do it. BUT THEN. As they're finishing, Paul says he "would never install this in his own home" & how the attachment is "made in China so you know it's no good." Did you just mount my TV using some piece of shit equipment & then tell me to my face when it's already installed?!!! I'm not Chinese but I'm certain Paul didn't know that. Rude. Anyways. The install was $300 & they were able to do it within 2 days of me reaching out. I think I set the bar too low with that criteria. Carey tried his best to balance out Paul but wow, pretty unpleasant. Mansplain your bullshit somewhere else, racist. But 2 stars cuz my TV IS on the wall so I guess there's that.

Great job mounting in a difficult spot!
Alexis M.

Not nearly as a good of an experience second time around. Responds to my email said they can mount a tv and soundbar in my bedroom. Said they will honor the price of our last install. Awesome. Great. Let's do it. He gets here and starts working. While he's working I get an email from him saying he can't honor our original price but will give me $25 off?? Wait. You are here. Maybe you should talk to me not email me and maybe you should discuss that before starting the work. Then when I come up he hasn't mounted the soundbar. Just the TV and said it still cost me the extra $125 even though he didn't mount it - which is supposed to be part of the soundbar fee. When I ask why he said I don't have the mount. When I emailed and asked if I needed to provide the mounts, they responded no. They had them. And now he's saying they only provide the TV mount not the soundbar mount. Why didn't you tell me that so I could have prepared properly? On top of that the sound bar isn't even working!! The TV says it's connected and sound bar is the output but the only way i can hear it is if I connect the two via Bluetooth?? On top of it, not only did they not honor the last price, they increased it by over $160. I really was shocked when he told me the cost. This is the third tv we've had mounted and by far the most expensive. The one downstairs is over a brick fireplace and needed to be wired from the outside and didn't even cost this much. Very disappointed this time around.

Jay S.

Amazing job. Very responsive and extrelmely accomodating! I just got my new Frame TV and was excited to mount it before company came to town. Originally I was told that availabilty was not possible on such notice...checked some other sources and was not impressed by the communication. Reached back out and they were able to fit me in! The job was done just as expected and I was told that it wasn't an easy one either.... Thanks!!!

Plasma TV in the above mantel position
Kevin K.

Bottom Line: They will get the job done and it looks professional. Had them install a pull down mantel mount for a 50" plasma tv and soundbar. Thought about going with the monoprice one but as this is our home for the foreseeable future, went with the MantelMount which is a bit pricier but maybe? a bit sturdier (monoprice also comes with a lifetime warranty) and had a little cover plate and soundbar attachment included. Initial contact: Paul was very responsive (and I'd say, efficient) with his emails. Able to make an appointment fairly easily. Install: Came on time, professional and courteous (ie took of their shoes, asked to use the restroom etc) Anyhow, they did a great job installing what looked like a not very straightforward install (ie cutting the holes into the wood paneling but also cutting holes through several studs to get the power/hdmi cables etc out where I wanted them. The finished job looked great with the exception of one of the hdmi cables getting bent due to the angle of insertion, making it nonfunctional. They came out and after taking a look and troubleshooting, have ordered an hdmi switch as it adds more functionality and gets around the considerable hassle of trying to rerun an additional hdmi cable. I took off one star (or 0.5 stars) due to a misunderstanding/miscommunication about the price of the install (due to the soundbar) but Paul was able to compromise so I appreciated that. Also took off 0.5 stars as while it is nice to have the hdmi switch ordered etc, it would have been great having it all set and working from the beginning without the need for a 2nd visit and with the option to add an hdmi switch later on. Credit to them for coming back and being easy to work with to get the problem fixed though. All that being said, they got the job done, were professional/courteous, and couldn't be happier with the functionality and aesthetics of the pull down mount.

Beautifully installed Samsung Frame TV, with wires hidden through plaster. Thanks, Paul!
Jen H.

Before Paul there was another company that came over, drilled some holes, and said they couldn't hide the wires because of my plaster wall and too much solid wood. I'm really glad I reached out to Paul because he did such a great job installing the TV and hiding the wires through the wall. It was a tough install as there was a lot of solid wood to maneuver around. Paul's knowledge came from many places: 1) the thousands of installs 2) when he used to build homes and 3) having been working in the city with old buildings like mine for decades upon decades... proved to be extremely helpful. Paul was also extremely conscientious about the mess as he brought his own vacuum and cleaning kit. I can't recommend Paul enough. I'd hire him again in a heartbeat. He stands by his work with a lifetime warranty! Also, unlike some other companies, he said if he can't do the job, there will be no charge for anything. Want a job done well, with someone that will be efficient due to their experience? Hire Custom Plasma Install. My install looks beautiful.

65in screen
Benjamin S.

Did a mount and go. I didn't want to conceal my wires. Kept everything really clean and super simple job. In and out in about 30mins for a 65in screen TV. Dad and son duo so you will get the funny family bickering convos haha. Still none the less, awesome job.

Brett H.

Paul and he colleague showed up early and were extremely professional. They vacuumed as they did the job and left the place looking better that it did before they got there. Not only did they do amazing work, they were the best priced in the area. HIGHLY recommend going with Custom Plasma Install.

Chris L.

I literally called every single company listed when searching "TV Mounting" in the SF area. Most gave me vague pricing that ranged from $600 - $800. Custom Plasma Install has package pricing to make it easy. I opted for the package that included the mounting of our 82" TV using their bracket and to also hide wires. Total cost was $385. These guys were professional and fast. They even recommended some surround sound systems I could consider in the future. I'll definitely use them again the next time I need mounting for electronics. Check them out. You won't regret it.

S S.

my previous review without photo to which installer disputed. "Installer cranky and ignored our request to install TV higher. Now it's too low and crooked!!" See photo

Beware of this company!

Dear Yelpers, please check the photo I uploaded and attached to my review. Its very clear this guy lies through his skin. After he saw the review he pretended that there was no appointment setup. Sort his reviews by bad rating and see how he responds to his customers. Also go through filtered reviews and read what they say. You dont want such a scheming person handling your precious TV and working in your home. There are many other good TV installers in the area. --------------------------------------------------------------- Update posted on 12/18 after owner posted this: "After doing extensive research through emails. This guy was never scheduled ......... Fake news!! Here is his email, notice no scheduling was ever confirmed" LOL Cannot believe he is calling an email exchange Fake news! More screenshots of emails have been added for proof. After I confirmed the time with him he asked me for my phone number and address. He further states that when he spoke to me it was for a job in San Mateo. Actually, when I called him he even confirmed that this 11-1 job was in Cupertino and since its not yet 1 he is not yet late. Unfortunately I am not in habit of recording calls. If he has proof against this would be happy if he can share it. Also BTW from the text exchange I posted earlier you can see that he had sent me his email address. He did that so that I can EMAIL him and schedule an appointment. So there is no question of me not scheduling via yelp messages. Also someone with Yelp handle (Allison J.) is threatening me with legal action for posting a bad review :). Do you really want to take services from such people? This guy is so untrustworthy that he will break your TV in front of you and then say that it was broken when he came and require that you show proof that it was indeed not broken. STAY AWAY FROM THIS COMPANY.

Ran wires from behind the TV to the lower right corner.
Julie B.

These guys did an AMAZING job. I reached out as we bought a new house and mounted our TV over our fireplace, but needed help running the wires through the walls. After much research, I knew I needed professionals. They quickly responded (at 2/3rds the price of other similar companies) and offered a Saturday morning appointment that same week. They showed up right on time and were in and out in under an hour. Not only did they do an amazing job (see picture!), they also remounted the TV a few inches lower than originally mounted at no additional cost as they suggested my original mounting location was too high. Very impressed at how professional they were, the tools they used, the efficiency, and cost. Would highly recommend!!!

All done! Just need to get a media cabinet to put in front of it. Had 3 HDMI and an ethernet cable pulled through.
Paul S.

Paul and his crew arrived on time (a bit early even) this Sunday morning and mounted my 65" TV and Sonos playbar with everything inside the walls. They encountered a difficult issue that they'd never seen before (my walls had metal and 2 layers of sheetrock in addition to a cross stud where we wanted to run the wire) but they found out how to make it work and did a perfect job! Very happy with the work. They also vacuum while drilling so you're not left with a mess.

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3 years ago

Quick response, reliable, takes Venmo. Mounted my 55" frame tv and concealed the wires.

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Paul promptly responded to my inquiry and knew exactly what he was doing.

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Custom Plasma Install - hometheatreinstallation - Updated May 2026

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