I don't post often and have two shout outs. 1. Thanks,…read moreBosak Chevy in Michigan City, IN for the shoddy workmanship on 11/14/22 for the recall on our 2014 Equinox for our windshield wipers. 2. Thanks to Randy Wise Chevrolet in Flint, MI who repaired the recall again correctly due to the other dealer's shitty workmanship. Long story short. My husband and I traveled to Frankenmuth, MI for a couple of days heading home today. During a monsoonal downpour, our wipers quit working on I-75 South heading home. Luckily, we were very near an exit and were able to drive on the shoulder to a BP gas station which was just off the exit. Thanks to the clerk at BP who headed in the right direction. We had to have our Equinox towed to a nearby Chevy dealer who made the recall repair and we were able to return home safely. Bosak has just lost a long time Harbor Chevy customer! This is why I hate to fucking travel!

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

This company is ridiculous. Every time I take my car there it cost me mega bucks today. It's gonna…read morebe $1800 to fix a camera that's off-line from the car wash. They claim the whole system needs to be replaced. Ridiculous you can't fix anything you can't repair anything it's always replaced replace replace. I bought this car at GMC. I get it service there all the time. This will be the last time I will be there.

My family has purchased two vehicles from Harveys auto sales this year. We are very happy with…read moreboth vehicles. Every employee at Harveys is very professional, very honest, and very helpful. They all go above and beyond. They go out of their way to make their customers very satisfied. When we are again in need of a good used vehicle we will return to Harveys. We highly recommend them for all of your used car purchasing needs.

I purchased my 2016 Regal from Harvey Auto Sales and am very happy with it. They have a great…read moreselection and they are really easy to work with. I will be back for my next purchase.

Charged me $20 for a code read and tried telling me my car is undrivable and a piece of junk. Tried…read morelaughing at me and when I asked "would you like some context about the car?", he goes "no." Tried making me feel stupid and when I told him I KNOW it's my EVAP, he goes "No, it's your wheel bearing and suspension." *cue EVAP code on the code reader* Idiots. Immediately went to my regular mechanic for a second opinion and he turned off my check engine light, explained the problem, added steering fluid, test drived it around the block, AND cleared me for my road trip. ALL FOR FREE. If you can make the drive out to Madison Heights for Veterans Auto Repair, do it!! Nicest guys ever, unlike these idiots.

My husband and I Always Call Hector Garcia at American Auto Works When something goes wrong…read morewith our vehicles, Hector and his crew always do a great job for us he gets us right in and out fast and it's fixed right the first time don't have to keep going back for the same thing. Hector and his wife and family are great people Not only for the professional job that they do in their business but also great friends to know. Thank you to all for what you do Harold and Diana Wisner

Sam was my salesperson and he did a great job! No wishy-washy "play around with the price" games…read more Straightforward, made sure I understood features of my "new to me" car, 2019 Buick Enclave. Would recommend.

Don't use their pickup/ drop-off when getting service done. Gave them the location of my…read moregirlfriends work and her name as they needed to see her for the keys. They couldn't find her building, and called me 3 times for assistance. Big sign at the road, signs on doors stating which office was hers. Said they went in and asked for me, when they were supposed to ask for her, but she says they never came in her office. When they finally did arrive, the pickup guy was very rude, and caused a scene with security. When they came to drop it off, they didn't even go in the building, just gave the keys and receipt to the security guard. No reason for anyone to see what we paid to have our vehicle serviced. They also didn't return our lugnut key or the spares we had. I have taken it in personally for service and collision work, and didn't have these issues.

Ellery exceeded my expectations! No pressure to buy, quickly answered questions, friendly and…read moreknowledgeable. I can offer her and the dealership and unqualified endorsement. Bought a cool golf cart and traveled a long way to do it.

I would just like to start out by saying this dealership did try to resolve an issue that we had…read morewith a vehicle I purchased from them, but they made too many mistakes for me to take it back to them a second time, essentially if you do purchase from them, test drive the vehicle to a local shop and have it inspected. I bought a vehicle from them about two months ago and it has been a shop queen for six of the eight weeks I have owned it. When I first purchased it, I took a look at it and it did look clean overall, but then I looked underneath and it had the typical Michigan undercarriage rust. It did not look too unmanageable, so I decided to buy it. While driving home I noticed the steering wheel was a little difficult to turn and I noticed a clunk under acceleration. Once I arrived home, I decided to look at the fluids and see if the exhaust was just loose. I popped the hood and checked the power steering fluid first, it had too much fluid in it and while checking the rear end I didn't notice anything obvious at quick glance but I did see that the parking brake cable was completely broken in half. I called the dealership and asked if they could do anything to fix it. Fast forward about a week and I dropped the vehicle off at the dealership so they could take a look at these two issues. Two weeks later they said it was ready to pick up, and everything was good. They replaced the rear hub assemblies, E-brake cables, both rear lower ball joints, the parking brake shoes, both backing plates, and all rear brakes including one caliper. On the way home, the clunk was still present. Instead of taking it back to them considering it had not been fixed, I took it to a dealership to have it looked at and to get a second opinion. They diagnosed a broken rear cradle bushing and said the entire rear cradle/subframe assembly was in poor condition and would need to be replaced (along with related hardware, links, bushings, etc.). They also let me know that the vehicle should never have been sold in the condition it was in and it was no safe to drive. They gave me an estimate of around $6,700. I declined the work at that time, and the same day I picked it up from the dealership I brought it to a different shop. They found the same severe issues: badly rusted and broken rear subframe/cradle and quoted me roughly half the price ($3,600) for a complete remove-and-replace of the rear subframe assembly plus the necessary control arms, links, springs, hardware, etc. The photos of the old parts show just how badly rusted and deteriorated the original cradle was. I did reach out to North 75 and they did offer to have us bring the vehicle in again. However, after they sold it to us like this and then did not fix the problem when we took it back, we were worried they would just band aid it and not be transparent again with us. Both shops we took it too told us upon intake, there was no way if a 120 point check was done, that the broken bushings and subframe should have been missed. So, they missed the first time when they received it and the second time we took it in. I'm glad another shop was able to fix it for a more reasonable price, but the whole experience has left a bad taste. The car was sold with significant underlying rust damage and other problems that were going to require major (and expensive) work almost immediately. We gave them a chance to make it right and they didn't. I won't be taking it back to this dealership again and highly suggest taking the car you like to a reputable shop before purchasing. Also today (9-17-26) it decided to shut off randomly on the highway, putting my wife in danger due to being in the passing lane and could barely maneuver onto the shoulder.

Couldn't have gone smoother. I worked with Bryan on picking up a 2014 Jeep Wrangler. He was quickly…read moreable to answer questions I had. And if he didn't know the answer, he would get the answer. No BS. No run around. Very straight forward. This lot is smaller, but still some great options. I'd recommend Route 23 to anyone looking for a vehicle.

Do not use this dealer very dishonest bought a truck from them in August, the description they gave…read morewas no leaks no clunks got it home, and 2 days later had an oil puddle in driveway. So I took it to a mechanic and he told me it needed an oil pan OK I said put one on then he called back and said it ha wires cut off hanging down from a plow, never told me it was a plow truck ok told him to remove wires and hook everything up right. So than he calls back and tells me the front differential is cracked so 1600 dollars later I git his p.o.s fixed contacted route 23 auto and never heard back from them,so stay away from this place

We had to have alot done to our truck before a weekend getaway and we were to take our camper…read more They got our Silverado done with plenty of time to spare!! My husband was VERY pleased and said it felt like a new truck!! They are very nice and understanding. And did GREAT work!! We will be taking our vehicles there from here on!! Thank You Gales!!

Left us stranded without a vehicle over a weekend said the it would be done, which the owner did…read moresay it was done on Friday later when we stopped in on 7-27-26. but made no attempt to contact us to let us know. He got upset saying he did call but there is no incoming calls from his Business or his personal cell, that he did say that he called us as well from and to top it off when we went to check on vehicle. The business had closed earlier than normal, that we were not aware of. And to find the the vehicle was left in the parking lot, unlocked, so not only, did he LIE about calling us, he left our vehicle unsecured in a open parking lot in the city of saginaw. We will not be doing business with Gales Auto from here on out. To make promises and not stand behind them and lying goes too far to have a reputable business.