Do not waste your time with this place. I bought a vehicle from them and after a little while…read moredecided to trade it in for a new truck so I found one online and sent it to the salesman so an appointment was made for the next day. When I got there I was told the truck was no longer there but it was and I even sent pictures to the salesman. I was treated like garbage from the sales manager and after I told them I didn't want to do business there they kept running my credit. Low balled trade in and raised the price of the truck they were trying to sell me. Would be zero stars but you know the rest. By the way don't mention you're a veteran because they will not give you the other rebates

This company is ridiculous. Every time I take my car there it cost me mega bucks today. It's gonna…read morebe $1800 to fix a camera that's off-line from the car wash. They claim the whole system needs to be replaced. Ridiculous you can't fix anything you can't repair anything it's always replaced replace replace. I bought this car at GMC. I get it service there all the time. This will be the last time I will be there.

I always service (most often buy) my vehicles from Al Serra…read more I have only minor complaints about this dealership. The Jeep service department in particular make sure I feel like they know me, care about me and my vehicle, and always treat me with respect. I highly recommend them.

Please don't make the mistake of doing business with this dealership! We worked with Milosch before…read moreSerra took over this dealership. Serra is a completely different dealership with no concern for you or your vehicle. We worked directly with the Serra Disservice Manager, Chris B. Chris was the most unprofessional person I have ever worked with. Chris has no concern for the customer & terrible communication during the entire process. We took our vehicle to Serra to have service performed & without doing any diagnostic work on the vehicle Serra Service tried to get a new engine from our Max-Care Warranty, rather than to perform the engine repair. With our vehicle having the Max Care Warranty, Serra Service assumed they could make additional money off the warranty group by replacing the entire engine on our vehicle. By doing this, Serra Service triggered a buyout from Max-Care which cancelled our warranty coverage & left us with a vehicle that still needs repaired & they charged us over $1000 for this disservice. Please do not make the same mistake that we made & take your vehicle to Serra Disservice!

My family has purchased two vehicles from Harveys auto sales this year. We are very happy with…read moreboth vehicles. Every employee at Harveys is very professional, very honest, and very helpful. They all go above and beyond. They go out of their way to make their customers very satisfied. When we are again in need of a good used vehicle we will return to Harveys. We highly recommend them for all of your used car purchasing needs.

I purchased my 2016 Regal from Harvey Auto Sales and am very happy with it. They have a great…read moreselection and they are really easy to work with. I will be back for my next purchase.

Gary and mark are fast, professional, and turn out excellent quality work at reasonable prices,…read morehigh quality repairs and easy to communucate with

We had them work on our Jeep wrangler after an accident and they did a fantastic job, kept us…read moreinformed on parts and timeline and had it back to us in no time , after their service I will definitely come back here.

I have nothing good to say about the Corunna road location. they did great work both times I have…read morebeen plus went out of there way to take care of warranty work on a radiator they used in a repair. plus , I have gone there to have little things fixed like clips and headlight adjustment and they took my car right in and fixed it. I would recommend this this business.

My truck was here for 5 months. When getting my truck back…read morefrom them they stated they were going to charge over $1200 to repair a small crack on the bumper of the loaner vehicle. When I spoke to the employees on multiple different occasions I asked to speak to the owner about any possible solutions since my truck had been there the longest out of anything the employees had seen. He flat out refused. He would not speak to me and he would not offer any customer service to his record holding customer. The employees helped me as much as they could, however the owner shows no ownership to his business or customers. It's unprofessional and frankly just lazy on his part. The employees were good, and the work was good however with the complete disregard the owner shows customers I would avoid this place. He will ignore any problems that arise while you are there and insist his employees do the bare minimum to help you.

These guys are the worst business I have ever used. They are highly over priced. Porky who works…read morethe front desk and answers the phone will lie to your face and on the phone over and over when you get mad mad he will threaten you. They get your car in there and hold it hostage and play parking lot roulette telling you that they are waiting for parts for days. Don't trust them they are scamming you and cheating you out of your hard earned money while telling you how busy they are, but you go there they have 2 lifts working and everyone is standing around. Not good people. Morally or ethically.

I just got transferred for work out to Davison area just recently and had to look for a new shop to…read moredo work on my work vehicle. After asking a few coworkers where they go I tried here. And I and so pleased they have a customer for life. I called and ask about 1 main thing I was looking at getting work done on and I briefly mentioned something else that I had a question about and they went above and beyond to get my other issue resolved as well. And with a great central location it makes it nice and easy to get here to get work done. You will enjoy their friendly and knowledgeable staff that has been a step above other shops I've been to in the past.

I bought my first care from Al Serra this past June. The guys in the Used Car area were AWESOME!!!…read moreJJ was the person who sold me the car and was fund and great to work with. His co-worker/buddy Cruz helped him frequently on my case and was such a pleasure to work with as well. I was shocked to see the team-work between two guys at a dealership. They both went above and beyond, truly listened to what I needed/wanted, did not pressure me, answered all of my questions, and gave me their honest opinions. I ended up buying a brand new car. I also want to give a huge thanks to one of the managers Jason for also assisting me and treating me like a person and not a number. Lastly, John who sits in the front as a manager was sooo awesome too. He was so fun and made me feel like family. When I had to wait longer than expected, he accommodated me in a very special way. All of these guys are 5 star people and I would recommend them to anyone. I deducted one star due to the issues with the coordination of my sale with the Honda bldg. This review started off at a 2 star due to the amount of time that was wasted & number of trips I had to make up there due to delayed issues from the Honda bldg. Rob, the manager of the Honda bldg. ended up meeting with me, listened and validated my concern with my experience. Rob agreed to comp me something I asked for with no issues, leaving me feeling heard, satisfied, and compensated for my time. Therefore, I give the overall experience a 4 star. Thank you all! Lyndsey :)

I don't think I can convey how nervous I was to be used car shopping. I've had the same car for 7…read moreyears and I bought it used from a friend. My last used car dealership experience was in 2011 and it was a nightmare - so I was understandably hesitant to walk into Al Serra Pre Owned Vehicles. That feeling went away almost instantly - the salesperson I worked with (Justin F) greeted me with such genuine enthusiasm and seemed excited to find me a car I loved. Finding the car was easy - I was a difficult buyer to get approved for financing, though. Justin and Roby in billing both were so patient, kind and helpful. I felt like they really fought for me to be approved and ultimately they succeeded and were able to go above and beyond expectations with terms etc. I made sure to let them know in person, too, but I hope they see this review so they can hear it again - THANK YOU SO MUCH! I felt taken care of, appreciated and seen as an individual - not just another customer coming through the doors of a very busy dealership. I appreciate the positive experience and beautiful car I was able to drive away with!