DO NOT GO TO KEARSLEY AUTO FOR REPAIRS!! I am not one to…read morepublicly bash businesses as I am truthfully such an understanding and laid back individual but I truly feel I was taken advantage of and it is not sitting right by me especially because I chose to use this business because it was a locally owned place. Most of you that know me know that I hate confrontation and will do everything to avoid it however I don't want someone else to get absolutely ripped off. So September of 2022 my timing chain needed to be replaced and it cost $1500.00 - I took a loan out through my bank to pay this off and my last payment will be next month. My timing Chain has gone out again, the first week of August I called the shop and asked them how long they warranty their repairs and I was told 12 months and that I could bring it in to be evaluated. They had my car for over a week to tell me it was my fuel pump. And that it was going to cost me upwards of $800 to replace it. I told them to just take care of it... they call me the same day and said they don't think the fuel pump will fix it completely as it might actually be the timing chain (like I stated) - I said okay can't you fix it then since it's warranted? The technician said "well because the equinoxes have oil problems it will most likely be denied" So I took my car to a certified master mechanic who did my fuel pump and the part was only $160!! You take the cover of my engine off and the fuel pump is right there - I was told they basically tried to rip me off to charge me $800 for a 10minute job is insane. And then it was confirmed by that mechanic that it is 100% my timing chain and that they should cover it since it hasn't been a year yet. I called Kearlsey Auto and spoke to the owner Steve Fuhr about honoring the warranty for the work done and he is absolutely refusing to even send it in to be done. He is telling me if I want him to send it in to get approved I have to pay the invoice fee and then told me it's going to get denied regardless!! I understand these shops have to make money and I understand that it's a bigger job but do not put something under warranty if you can't honor it. I'm feeling absolutely defeated right now. * OH AND MIND YOU they knew my car had a problem with burning oil because when they fixed it last September they and I quote said "these vehicles are know for burning oil you'll just unfortunately have to get more oil changes than normal" and they still chose to warranty it*

I had a friend take her Chevy Malibu a Chevy dealership in the Royal Oak area said we needed struts…read moreand links.. We asked Northern Auto (on Woodward in RO) to take a look and confirm the needed repairs and they said Yep! you need to get it done PLUS shocks, fuel injection cleaning (yea ok;)for the cost of $1,900 What a deal, how could i pass that up?!?!. Well, something seemed off lol. Took it to Kearsley Auto in Flint (raised there) and Nick said she didn't need ANY of those things and walked out with what NEEDED to done at $280!!!! They are the absolute best!!! :)

The best place to get your vehicle repaired. He is very honest. Got my car fixed there 2 times and…read moreit was repaired within 5 hours. This is the only place I will ever fix my car again.

I was a little taken back that I wasn't informed of the astronomical fee to use a credit card or…read moredebit card to pay for my bill. I was called with the grand total and not once was I informed of the fee until arrival. It would of been nice to be given the option to pull cash out so I did not have to suck up that extra cost to use my debit card. Had I known ahead of time, I could of just pulled out the cash. In my opinion, this is very poor business practice. You are given a quote prior to accepting the work. You should be told this information BEFORE accepting the quote. Poor business practice! Needless to say, I will bring my business somewhere else next time.

If my brother is to busy to work on my truck, he sends me here. I have had bad experience taking my…read morevehicle to other shops. Male staff think I don't know anything about vehicles because I am a female. I have NEVER experienced that at this shop. I have had a great experiences, friendly staff and reasonable prices. I would totally recommend this shop and team.

I have a family. My transportation is the glue that keeps us together. Big George came thru with…read morethe best price in town. Great part of town. I went to little Caesars pizza while I waited. His lobby was comfortable and he had heat and t.v great place to recommend your family and friends. Big sam

They want to do a scan first and charge you $149.00 for it. I have never had a reputable auto…read morerepair place charge me for a scan. I will never go back there and I strongly suggest that you don't either!!!

Had air conditioning repaired for a hose connection leak. $500 for the repair. Asked about cost to…read morechange oil in my pick-up truck's transmission. their charge was over $500. The dealer, who is not the cheapest place on earth, was $349. I think their pricing is getting expensive and a little post Covid gouging going on here, like many merchants. It ain't all just inflation; there's really a price gouging component as a cause too.

Super good to work with. Very fair pricing. To make a long story short, what I thought was front…read moresuspension repair was neglected routine maintenance. The quote and the service time were spot on. Makes for a very happy and returning customer. Dave S

Do not go to this place; unless you don't have a problem with Dale Stroebel giving any information…read moreabout your vehicle to Car-fax or other agencies. I went there to have an unusual noise checked out. I felt that paying him, $90, for his time and effort was a good decision. As it turns out.....NOT a good decision at all! He diagnosed the noise as the flywheel between the engine and transmission needing to be replaced. In addition, he also listed his needed repairs that were unrelated to my concern. They were axles, steering linkage and suspension parts, and an oil change. He gave an estimate of $3,086 for the cited repairs and I just had the oil changed 1 month ago. I was not told that he would be publicizing my vehicle's VIN and the cited repairs online for anyone (including car dealers) with access to Car-fax to see. When you go to trade in your car or truck after Dale Stroebel gives you an estimate, even if he does not do any work on your car, this information will be published! He told me this after the fact, and after I had visited a car dealership. There was no up front disclosure regarding his use of the information that he gleaned by inspecting my car.

Excellent service and reputation.. Used them for years, recently had front end repaired on our 2006…read moreBuick Lucerne. Only do whats needed.

Went to Fry's recently for four rotors and four brakes I got two rotors and four brakes did not…read morebother to even call me to tell me that they didn't put rotors on the front fortunately or unfortunately I had a flat tire and found out for myself all they did was conceal the fact that they did not put on the rotors and hoping that I never found out when I called him out about it he said he put it on the invoice but he also kept the price the same he also made everything seem like everything was normal I guarantee you Carl is not an honest man I guarantee you he will rip you off if he gets an opportunity and you guys should inform clients when you're not going to do something that was on the invoice you claim that you resurfaced or remilled my front rotors I guarantee you didn't resurface it or Mill it or even take it off you just put brake pads on . There's no evidence of it even being milled you're a liar and a cheat and you charge me full price instead of reducing the price and being honest but you had to conceal it so you could get the full price that's why you lied that's why you cheated and when I called you out on it you just said well I put it on the invoice

Wow! Is all I can about Gales! There moto is fixing cars and building relationships and this true…read moreand they WILL continue to get my business not just for their good work but for their honesty,, integrity, and compassion. I highly recommend Gales on Gratiot rd in Saginaw, Cameron that works the front desk will treat you as if you are the only costumer and not rush you. A+++++ customer service CAMERON!! I referred gales to my mother and I am so glad that I did, it wasn't the best news in the world she got back in regards to her vehicle but when I tell you, they soften the blow with the outcome .. you guys are truly the best! God bless you all Daniella Your grateful customer

Took care of my truck when it was locked in park, delivered fast, friendly and honest opinions…read more These workers go above and beyond even when you do not ask them to. Took them 2 business days to fix and find other issues I have with my vehicle. They even supplied pictures via text and other diagnosis. Well worth every penny spent for mechanical issues to fix your car and keep it going on the road. I highly recommend! I love this place and all their other shops available. Thank you again! I will be back.

I called and Jim got us in right away. The mechanic showed my husband what they found and the price…read morewas good. Very friendly and knowledgeable group of mechanics. We are pleased with the repair. Highly recommend!

Went in for an alignment, and the guy i talked to had A terrible attitude, and seemed like he just…read moredidn't want to help me. If anything, it seemed like he was trying to tell me something was wrong to penny pinch me, which i knew wasn't. Do not recommend TO ANYONE!