This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I was in two years ago and needed to get my air condenser completely replaced. Now, I am left with…read morethe same problem that brought me into Dex originally, and am told by a new auto service center that I need it replaced again and the previous replacement was very shotty, low quality work and equipment and that is why it went to shit in less than two years from when Dex replaced mine. Sucks, a lot of money.

Great service getting muffler replaced. Definitely recommend. Got quote previously and no extra…read morecharges when work was done

Fast, Friendly, Frugal! AC charge $89.95 called at 9 am. Bay was open "C'mon down" in at 10:30 out…read moreat 11!

We had to have alot done to our truck before a weekend getaway and we were to take our camper…read more They got our Silverado done with plenty of time to spare!! My husband was VERY pleased and said it felt like a new truck!! They are very nice and understanding. And did GREAT work!! We will be taking our vehicles there from here on!! Thank You Gales!!

Left us stranded without a vehicle over a weekend said the it would be done, which the owner did…read moresay it was done on Friday later when we stopped in on 7-27-26. but made no attempt to contact us to let us know. He got upset saying he did call but there is no incoming calls from his Business or his personal cell, that he did say that he called us as well from and to top it off when we went to check on vehicle. The business had closed earlier than normal, that we were not aware of. And to find the the vehicle was left in the parking lot, unlocked, so not only, did he LIE about calling us, he left our vehicle unsecured in a open parking lot in the city of saginaw. We will not be doing business with Gales Auto from here on out. To make promises and not stand behind them and lying goes too far to have a reputable business.

Great service! Affordable pricing, not trying to trick you into things you don't need. Speedy…read moreservice. Definitely recommend!

They do a great job installing tires and warrantying them. The office manager is a very pleasant…read moreperson to work with.

Fixed my wiper system when others couldn't. Will be taking it there for any other electrical…read moreproblems. Kept me updated on the work progress and was reasonably priced.

5 STAR FOR SURE! Very satisfied and impressed with the professional and fair service I received on…read more11/29/23. I took my 2017 Chevrolet Malibu LT in for electrical issues. I was nervous that this expense could have been very costly. They fixed every issue I had and gave me a extremely low repair fee. I was very happy and satisfied with their work. My employer is also going to start using them for their service with electrical issues. Thank you to the staff at M&R Electronics! You are rockstars! ***** Wendy of Saginaw, Michigan

transmission went out on me in Saginaw MI and I had have Ken's General repair replace the…read moretransmission, they gouged me on the price a bit. But the thi ng that has me fired up is that a bunch of tools were stolen from my vehicle and the owner shrugged his shoulders and blamed it on then neighborhood. This is bad business.

The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

Had a mass air flow sensor go shitty and he fixed it no problem! Was really nice and chill! Let my…read moreboyfriend and I look at a car that we thought was pretty nice! Even talked to me about what it's like to become a mechanic, so that was pretty great!

We found our new mechanic!! Great price and most importantly, honest and trustworthy.read more

Great family owned business. Service was great and very…read morefast and efficient. I will do all my business there including oil changes.

My car was getting louder and louder. My car is older and foreign so I knew if a muffler was…read moreneeded it could be a problem even getting parts. I was assured that if a muffler was needed, they could modify available parts to solve the problem if necessary. I called, made an appointment within a day or two and was given the good news that I didn't need a muffler. I had a broken bracket resulting in a twisted and sagging system, and a couple of burned out gaskets. I was on my way with a quieter car in a little over an hour. Their staff was on task, very knowledgeable and very pleasant and the cost was very reasonable. This was my first experience with Terminue Brake & Muffler (Bay City, MI) and I can say will be my only repair shop from now on. These guys are the best!