This happened to me today and it's only the 3rd review I've ever done on a business - the first 2…read morewere positive... unlike this one. I made an appointment 7 days prior for a tire changeover from winter to summer tires (I wish I could've done it sooner). A couple of days before my appointment, I called and asked if they could add-on an electrical problem with a headlight and change the headlight and they said yes. I brought my car in a 1/2 hour early. They kept it for over 6 hours before Dennis telephoned me to say they didn't get to work on it because of working on cars from yesterday... really? He apologized and said they could start on it first thing Monday morning. I picked up my car and tires and told Dennis I was very disappointed in being treated this way and I asked if all their customers were treated this way - especially since I made the appointment 7 days prior. Dennis said well, they did have "other" cars to work on... how smug of him. Were the "other" cars on the schedule prior to mine... how ridiculous. This was so disrespectful to me that now, I will not disrespect myself by returning to Hampton Auto Repair to give them my business. It was just a few months ago that I spent over $1,000 there and was a regular customer, but no more. By the way, if I performed My job in this manner there would be consequences. Lacking in customer service. I do not blame the mechanics. By Kathryn Cristoforo, Bay City, MI

Once again they were Awesome ! They even needed a part for my car right before closing after test…read moredriving it. Called a parts place and installed it . Car ran like a champ ! Best repair shop by far !

Great service getting muffler replaced. Definitely recommend. Got quote previously and no extra…read morecharges when work was done

Fast, Friendly, Frugal! AC charge $89.95 called at 9 am. Bay was open "C'mon down" in at 10:30 out…read moreat 11!

Got my tie rods and alignment done on my 2010 Chevy Cobalt, great pricing, great guys over there…read more Diagnosed some other unknown problems, physically showed me the issues as well and provided timelines and quotes. Fixed/tweaked some other issues for free. Newer business, definitely got a new returning customer. Thank you so much!

I've been going to CJ's for years. Mo is honest, a great mechanic, reasonably priced, and if you…read morebring your car in in the morning, it's almost always done that afternoon.

Well where to start. I found this place on Yelp! Go figure, right? I am not very familiar with…read moreSaginaw, so when my car broke down in the middle of a drive through, I wasn't entirely sure who to go to. My two main concerns were price as well as turnaround time. The dealer was quoting at least 3 days and I'm just out of warranty so I get that I'm not exactly going to be a VIP customer. It was a Wednesday morning and I had plans for Friday afternoon. The man that answered told me to bring it in and he'd let me know. I had rear brakes, rotors and a caliper replaced all for a decent price. He also was able to complete it the same day. That was the most exciting part for me. They also do a typical check of all your fluids and topped off my oil. It is safe to say that I have found a go-to place in the Saginaw area.

Cam and Zach are amazing at what they do! Good work guys! Would definitely recommend to friends and…read morefamily. Plus they offer financing which was a big help for our MB E350.

Had to have a front-end alignment and took it to Gailes on Dixie highway and they did an awesome…read morejob I take all my vehicles there

SHOCKS AND STRUTS - TOYOTA Having my Toyota repaired for…read moreshocks and struts. I will update as the work is completed soon in July - 2025. So far, their prices are fair and reasonable compared to other repair shops for work of this type. Rick got back to me with a quote in a timely manner and was a friendly guy to deal with. Will update my post as the work is completed.

Always great, close, honest, and a good value repair garage. They've worked on our cars 4 or 5…read moretimes and no complaints! Quick response!

Got a flat from a large mail on a Sunday. Dan patched it up and had me on my way in less than ten…read moreminutes. Nice guy, really reasonable and knowledgeable on tires and rims. Thank you.

Had a flat from a bent rim on a Sunday when no other businesses were open. Dan was friendly and…read morehelpful and fixed the whole thing in about 10 minutes. Great service.

October 2025- I had a tiny oil leak in the upper and lower intake gasket on my Jeep Wrangler JK…read more Todd and Jacob were very professional, helpful, and communicative. Todd even took the time to explain the leak and show me the problem gaskets. The shop is very clean and the team is very friendly. Todd is also a Jeep Wrangler owner so now I know who I will come back to in the future in Midland. They offer warranty on their work and parts also. They saved me over $1,000 had I done this at the dealer. I'm so happy.

the kid is running the show now, thought I would give him a try…read more had a winter tire to be put on a rim and said nope cant do it you have to make an appt and there is a three day wait, I already miss Ron, so now I know skip this place. thanks