These guys rock. Bought a used Tahoe but didn't research it well enough. What the dealership…read moreclaimed was 'aftermarket exhaust' was actually just exhaust that was loud because it was so rusted. It literally fell off 15 miles from the dealership . The mechanics pointed out that the brakes were also on the brink of failure. They did a top notch job (with beautiful welds!) on the exhaust and brakes all around in what has to be record time...and we were a walk-in! We were 3 hrs from home in an unfamiliar area with a broken down vehicle and Muffler Man saved our butts! Definitely would recommend to a friend! Thanks guys!

Called yesterday about getting a fuel filter replaced. They said they don't make appointments -…read morefirst come, first served. I arrived there just as they opened - 8:03 am. I told the guy I had called and what I needed. His response was rude and told me I needed to drop off my vehicle the night before if I wanted it fixed today. Well, that may have been fine, had he told me that YESTERDAY when I called. There are far too many other mechanics in the area for these people to be so rude. Guess I'll find someone else. Thing is, had they done a good job, I have another vehicle that needs extensive work done, and I'd have gladly brought both vehicles to them. Won't now. As a female, auto shops are a scary place where we tend to be taken advantage of. I will shop around and find a place with much better customer service - where they, at least, lie to me respectfully. I give them one star because they were open on time.

This service was performed months ago but I like to make sure everything is good before reviewing…read more The techs here had a lot to figure out with my vehicle but they went above and beyond working this out. The cost of my service was 1/3 of what many other mechanics quoted me and almost 6 months later it's working like a charm. Thank You all for giving me top-tier service.

I was in two years ago and needed to get my air condenser completely replaced. Now, I am left with…read morethe same problem that brought me into Dex originally, and am told by a new auto service center that I need it replaced again and the previous replacement was very shotty, low quality work and equipment and that is why it went to shit in less than two years from when Dex replaced mine. Sucks, a lot of money.

Gary did an excellent job on repairing my exhaust on my Honda Civic. A pleasure to work with and…read morethe best prices around. My parents have been going to them for years and we have never had any issues. We always take our cars here because of their knowledge and expertise with the added bonus of having great prices. Really appreciate their work, sad to see others leaving bad reviews as they are probably competitors trying to ruin their reputation.

Most trusted mechanic in the Bay Coty area for me. The owner is always straight forward and…read moreexplains costs and reasons for higher grade parts. always appreciate their helpful advice and excellent service.

I was visiting my boyfriends family with him last weekend and had had quite the ordeal with my…read moredealership already the previous week and had had new tires put on the Friday before heading to Saginaw. When I went to leave on Sunday, my brand new tire was completely flat resulting in me needing to stay an extra night. My boyfriends Dad is a long time customer and Dallas was his first call to have my car looked at. The true issue my dealership had missed was quickly found and remedied by Dallas along with him correcting the things my dealership neglected to do such as balancing my brand new tires.... If it wasn't ridiculous to drive 4 hours from my home to Totten Tire for car maintenance, I would do it! Great prices, experience, and true car experts!

Great service! Affordable pricing, not trying to trick you into things you don't need. Speedy…read moreservice. Definitely recommend!

Great customer service for me. Cable I received wasn't plugging into my harness. The rep looked up…read moredetails on the cable, and explained there was a slide on connector that just needed to be removed--all is well!

Fixed my wiper system when others couldn't. Will be taking it there for any other electrical…read moreproblems. Kept me updated on the work progress and was reasonably priced.

The owner Jeff and his amazing staff: Jeremy, Darrel, Matt, & John at Jeff's Auto Doc are the best…read moremechanic's in the Tri-Cities! They are so accommodating, professional, quick, accurate, honest, and reasonably priced...if anything they are the cheapest around! They not only fix my vehicle, which in itself can be hard-because finding a mechanic that can actually diagnose & fix a Jeep is hard without having to go to a dealership! They fix my kid's vehicles-I wouldn't trust anyone else! Head to toe diagnostics with blunt and honest priorities and prices! They are a busy small shop with huge quality work! If you want your vehicle in top running condition & well maintained...they are the only place I would ever go!!!

My mom stopped by Jeff's Auto Doc without an appointment after realizing she had a headlight out --…read moreand she had a 40-mile drive in the dark. She let them know she was willing to wait if they could fit her in, but they took her in right away. The team quickly discovered the bulb she had purchased elsewhere wasn't the right one, located the correct part, and got her safely back on the road in no time. Everyone was polite, helpful, and kind, and the experience left a lasting impression. It's clear they truly care about helping their customers. Jeff's Auto Doc earned a new loyal customer -- highly recommend!

The alternator on my car reached the end of its life on my way North on the Friday before 4th of…read moreJuly at 3 pm. Ken's was one of the few places that answered their phone. While their appointments were scheduled out to Wednesday they said, bring it by and let us take a look. Not only did they take a look, they worked together and had me back on the road before their 5 pm closing time. The facility is clean and well maintained. Employees friendly, knowledgeable and went above and beyond. You will not be disappointed.

transmission went out on me in Saginaw MI and I had have Ken's General repair replace the…read moretransmission, they gouged me on the price a bit. But the thi ng that has me fired up is that a bunch of tools were stolen from my vehicle and the owner shrugged his shoulders and blamed it on then neighborhood. This is bad business.

I have been a customer for many years and 3 vehicles with lots of veriable issues, I was always…read moretaken fair and fast care of. They had times where they easily could have padded the bill and didn`t. Heath and Bob have always been more than fair..! I have a 92 Tempo they ben servicing for 15 years ..Runs etc. great today..! And lent a loaner car if needed..

Took my Jeep to Price's Auto after a different mechanic said my 4 wheel drive wasn't fixable…read more Price's repaired it like new within two days and offered a free loaner car during that time. They are now my go to repair and maintenance shop. Glad one of my coworkers recommended them and now I do too.