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    Harvey Auto Sales

    3.7 (7 reviews)
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    Applegate Chevrolet

    Applegate Chevrolet

    2.3
    (9 reviews)

    I brought my car to Applegate Chevrolet because the check engine light had come on. Shortly after…read moredropping it off, the service advisor called and explained that the issue was a faulty EVAP purge valve (purge pump). I was quoted approximately $103 for the part plus four hours of labor. Trusting their expertise, I authorized the repair. Afterward, I became curious about the labor time because four hours seemed unusually high for this type of repair. I did some research and found that the part is located on the top front of the engine and is readily accessible. Based on what I found, replacing it appears to be a relatively straightforward job that many mechanically inclined people could complete in well under an hour. When I picked up my vehicle, I respectfully raised my concerns with the service manager. He listened, acknowledged my concern, and said he would look into the labor charge and get back to me. Unfortunately, I never received a follow-up. I then contacted Chevrolet Customer Care, who opened a case and attempted to contact the dealership on my behalf. According to Customer Care, they also never received a response from Applegate Chevrolet. My biggest disappointment isn't just the labor charge itself--it's the complete lack of follow-up and communication after I raised what I believe was a reasonable concern. If there was a legitimate reason for charging four hours of labor, I would have appreciated a clear explanation. Instead, my concerns were simply ignored. Based on this experience, I can't recommend Applegate Chevrolet's service department. Customers deserve transparent pricing, honest communication, and the courtesy of a response when they have questions about their bill.

    Extremely disappointing experience with the service department at Applegate Chevrolet. Brought my…read more2023 Blazer in for a routine tire rotation and multi-point inspection -- the vehicle was called ready in just 18 minutes, and immediately after leaving, it shook violently. It turned out the front passenger lug nuts had not been properly torqued, which is a serious safety failure that could have caused a serious accident. On a follow-up visit, a head gasket oil leak was identified -- something that should have been caught during the original "multi-point inspection" if it had actually been done thoroughly. When I asked whether the vehicle was safe for an upcoming out-of-state trip, I was essentially told it was fine to travel, with no real urgency communicated, despite this being a leak that in my opinion warranted more than a quick visual and dye check. At no point did this service department proactively flag any of these issues to me -- I had to push for answers every step of the way. Compare that to another local dealership I contacted, which offered a loaner vehicle and said they'd work through the weekend if needed to get me back on the road safely. Applegate offered none of that same consideration or urgency. Between the safety incident, the missed diagnosis, and the lack of accommodation, I no longer have any confidence in this service department. I would think twice before bringing a vehicle here.

    Simms Chevrolet

    Simms Chevrolet

    3.3
    (16 reviews)

    If I could give Zero I would…read more I have a 2016 Chevrolet equinox with under 100,000 miles. It DOES have a rebuilt title from a side impact collision, but that has been fully repaired. Inspected and cleared (just to be clear). Around February I had the Rear Main seal burst, got it to Simms Chevrolet Service department. They fixed it, charged me around 2,000$ and said I was good to go. Then, I'm driving down the road, no check out engine lights, all the sudden the car dropped to reduced engine power, and stalled. It would not turn back over. Got it towed to Simms. The call me a few days later saying, it'll be almost 6,000$ to fix. That the engine has a very well known and documented issue with the piston rings. SIMMS informed me that there were multiple lawsuits about it previously and current. AND they told me it was probably the issue that caused my rear main seal to burst. They said the oil sensors in the engines of all equinox's are faulty and as long as 'some' oil goes past them, they read as good on oil. But that my car was empty of oil. Again, they charged me 2000 dollars, 2 months prior to fix my rear main and to put fresh oil in. I had driven my car only 2,500 miles since they serviced it. They knew that there was an issue, they didn't bother to inform me of it. They replaced the rear main seal KNOWING the best case it would blow again, and likely it would blow the engine. They KNEW that the issue is known to cause engine fires. And they said and did nothing. Then they offered me 500$ to scrap the car for me. Absolutely not good care, and absolutely not, a good company.

    The staff at simms are great. They are all very professional and knowledgeable. When I brought my…read moretruck in they listened to me and treated me with respect. I highly recommend simms

    Harvey Auto Sales - car_dealers - Updated August 2026

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