Don't put yourself through buying a car at this dealership, I made the mistake and am paying the…read moreprice for doing so. I bought a 2001 Cavalier through them and the dealers were both pretty nice guys on the outside, but the lying started the second we walked in the door. I personally checked out the car and didn't find much wrong with it going through the basics. The dealer came out and told us that it did need a SINGLE wheel bearing replaced and new front tires. I had no problem with this as I knew it wouldn't cost more than 500-600 dollars which I would gladly pay. We bought the car and everything was good. The SECOND day owning the car the check engine light came on on top of the ABS light (wheel bearing). I took the car to Midas for a free inspection and what do I find out? Internal ower-steering fluid leeks, BOTH front wheels needing to be replaced as well as TWO bearings, new tires (knew this), and I still have yet to find out what the check engine light is all about. In total these problems are going to cost me about 1300 bucks, and I only paid 1700 for the car itself. I'm now praying that the check engine light is just a sensor issue. Long story short.... STAY AWAY FROM THESE CROOKS.

They told me I needed a Michigan drivers license to test drive a car, I have a valid North Carolina…read morelicense so they turn away me bc I had a nc lic. Lol and they want way to much for their cars

While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

just an update from my previous experience. Bought a package of 3 oil changes. Used 2 and then…read morecovid hit. You could not get your car in during that time. Finally got it in, and they inform me (after the oil change) that my last oil change EXPIRED. They are now holding my car hostage. Randy Wise is a thief, plain and simple.

UNSAFE VEHICLE!!!!…read more I'm not usually one for writing reviews but I have to put this out there... I went to go test drive a car there today. It was an SUV I could live with. Had low miles. The sales guy was going to "cut me a break" on the price since I would be paying cash. The "break" was only charging $800 over KBB value. I understand it's a seller's market so way willing to pay more. After about 3 times using the brakes, they started to grind metal on metal and STUCK. I could barely stop when I turned around to go back to this place. I understand there is risk buying a car sold as is but it was dangerous. When I went in to tell the sales guy, he talked over me and tried to get me out the door as fast as possible. When I turned, there was a sort of crunchy grinding noise. My husband and I had pulled over a little ways down the road to just inspect the vehicle away from the sales guy. It smelled like weed. All the compartments in the center console were broken. It was dirty (dirt and grim and sticky cup holders) with stuff under the seats. 1 of the seats didn't move the way it should. It was missing vent covers. The back hatch didn't open. Trying to end on a positive... I will say that the sales guy was very friendly and responsive when we spoke on the phone.

Came in today to buy a vehicle Conner was amazing !! Process was Breeze . Also when I arrived I was…read moregreeted by name ! Thought that was pretty cool