So many trucks to choose from! Just what I was looking for! Zach is awesome! Very professional! I…read morewill definitely be back! HIGHLY RECOMMENDED!!!

Purchased a car, understanding it was as is spent pretty much the day there. Had an engine light…read morewhich I had asked them to diagnose at the time of purchase, stated it was likely an old code and cleared the code from the car. Also had a battery light I had them check as well prior to makingnthe purchase, battery was replaced. Test drove the car again to verify nothing came back on. Came back clear spoke to the sales rep regarding a warranty they were offering. Told it was good peace of mind to purchase it and that he had one as well on his car. I decided to purchase thr Warranty after he explained the so called benifits NVP is the company's name. I paid cash for the Warranty so in the event I decided to cancel it that it was separate from the loan. 3 days later light came back on, took it to a mechanic, turns out it was the wastegate solinoid. Repair was over $600. Called the warranty, pretty much wouldn't cover anything. I went to cancel the warranty for a refund so I had cash in hand for any additional repairs. Its been 8 days since receiving my cancellation confirmation. I was just told by the dealership that the refund, still haven't recieved, will be provided to the lean holder which was entirely separate from my purchase of the warranty considering I paid out of pocket for it, also not disclosed at the time of purchase. I could have put zero down on the loan if i so chose. I was just told that it was "implied" that the refund would go back to the lean holder if I canceled the warranty, it was not. If I was told that I would have simply financed the warranty with the loan, which I could have done. My recommendation, there are plenty of dealerships out there selling used cars, find a different one that does a better job. The car itself minus the out of pocket repairs is fine to be clear, its the dealership I take issue with. They purchase most of their vehicles from auction so its a mixed bag what you are going to get and if there is an issue, dont expect them to actually diagnose the issue prior to purchase and will likely just clear the codes and roll the dice it dowsnt come back before you sign the papers. Your better off going somewhere else

Great Experience at Gordon Chevrolet…read more I had been to three previous dealers looking for a new car. Each time, the typical experience you would expect from a car salesman. Playing their game with pricing, and going back to the "sales manager" for a "better" price. Just tell me the cost already! Gordon Chevrolet was a breath of fresh air. They gave me a list of 12+ pricing options. Purchase and leasing. As it turned out, their pricing was better than the other dealers I had been to. The best part about my buying experience were the sales people. Rachel K and Dave F. They actually made the buying process enjoyable. I drove from Milford to Garden City for my purchase. Knowing there are multiple dealerships in between. Rachel made the experience worth the trip. If shopping for a car, I would recommend giving Gordon Chevrolet an opportunity to impress.

This place has gone down the drain! The service is slow and horrible! I Just went for an oil change…read moreand tire rotation. Everything was working fine when I pulled in..... Now NONE of my tire pressures are reading. They didn't say NOTHING! They allowed me to pay, and pull off. I came right back!!!!! Now they are saying it's going to be $200!!!!!! THE SENSORS WAS WORKING WHEN I PULLED IN! DO NOT TAKE YOUE CAR HERE EVER! Dale is slow and a horrible advisor, and the Service manager is even worse

I purchased a 2023 Dodge Ram Big Horn from LaFontaine Chrysler Dodge Jeep Ram of Walled Lake back…read morein SEPTEMBER 2025 (IM STILL IN A LOANER SINCE DAY 2) and it has been one of the worst experiences I've ever had buying a vehicle. Within days of purchase, the truck had major issues. It's now been in the shop for over 6 months total, and I've barely been able to drive it. From engine problems to ongoing mechanical concerns, this vehicle has never been right since the day I bought it...NOW TRANSMISSION!!. What makes it worse is the lack of communication. I've had to chase them down for updates, calls go unanswered, and promises made early on have not been honored. Now, instead of making things right, they've tried to buy the truck back for far less than what I paid--leaving me stuck with the loss on a vehicle that was never right to begin with. As a customer, you expect honesty, accountability, and basic communication--none of which I've received. If you're considering buying from here, I would strongly recommend thinking twice. My lawyer said they receive alot of calls about them. Family dealership??? I never wrote a review about any dealership (Im in the business) and treated me horrible. ​

This place is a JOKE. Took one of our kid's vehicles in for some expensive V8 engine-related…read morewarranty work, they quoted double the repair costs so they can double dip their profit with the warranty payout. After analyzing multiple issues with the vehicle, they tried to charged us multiple $250 "diagnostic fees" for EACH separate issue. We are gladly taking our vehicle to a more reputable dealership for the warranty work. This place was a scam in the early 2000's under the Shuman Chrysler name, and they are just as bad today. Sad to think of the people they are scamming who don't shop out repairs and warranty coverages.

The staff at Alfa Romeo service is quite prompt and competent. They provide you with a very nice…read moreloaner car (a 2025 Stelvio Veloce). However, the recall repair process is slow, and they claim that they need to wait for the "vin-specific" parts. Despite this, the service is good, but it's likely to be my last Alfa lease for a while.

I recently purchased a Jeep Grand Cherokee from Todd at the Golling store in Waterford and he made…read moreit a really good experience. It's been a long time since I have purchased a car and I was nervous. Todd spent a long time explaining things to me in a way that made sense and made me comfortable with the process which surprisingly went really smoothly. Overall it was the only positive experience I ever remember having buying a car and because of that not only would I buy another car from him, but I sent an email to everyone in my family that I know is looking for a car. If your looking for a car, just ask for Todd and I'm pretty sure you'll find him as good as I did.

I have found and will recommend Varsity Lincoln Dealer experience on Grand River. Just purchased…read moreand leased 7th Lincoln. The best choice for purchasing and servicing my car. An exceptional staff. From Jere the manager who surpassed my expectations to the person who will follow up after the service or sale. Karen S with her husband came out to my home and programed our garage door for the new car. I needed to take a moment to appreciate all the things they have done. I am grateful to have been treated by people who care. They have continued to exceed and inspire me to know that they will be there. William J

Ourstanding customer service experience with manager Brandon Soniesiak!…read moreBrandon has always treated me with kindness, respect and professionalism. He always treats me with compassion! always a pleasure to work with Brando!

Joe Raguso is a long time car guy who will work for you to get your dream vehicle in a non hurried…read moreway, no pressure. A real joy to work with.

the phone call alone was a red flag. i told the guy on the phone i had a recall and he said "it…read moremight not be under warranty". Recalls are free and dont need to be diagnosed which he was trying to schedule me for diagnosing. Fox Chevrolet of Rochester got me right. I wouldn't recommend this place to anyone that wants their car fixed.

Won't be giving a single star to this business! The G6 I bought for $6500 has required CONSTANT…read morefront end work. Replaced wheel bearings on both sides twice, outer tie rods twice each, inner tie rods once, lower control arms. Car still is not right!!!! Was given a CarFax when buying the car, just found out it was fabricated! Got the REAL one online, the car had been totaled in Canada! He bought it for junk value, made just enough repairs to sell it. TOTAL CROOK! DO NO BUSINESS WITH THIS JERK!!!

Total rip off. Car lasted exactly 45 minutes for $2,000!!! Assured it was inspected. Assured they'd…read morepay the tow to bring it back. Got there for the refund, it was like too bad so sad. Thieves and liars. Run away...fast

Just had my best experience at Crestview with Richard Ransome in the service area. Very…read morepersonable, knowledgeable and responsive! Thank you Richard!

No online ordering department even though selling cars in this century. Management dinosaur like…read moremonuments with personalities to match the Jurassic period. No warmth, empathy, candor. Tomblike demeanor and even worse expectations for any minority or diverse buying group. A shame really, for a such a top drawer GM branding arriving at a place as pitiful as this. Ms Barri must have overlooked this place, must've been too long of a drive from Detroit. E.

Yesterday I picked up my low-mileage Honda Certified 2025 CR-V Hybrid Sport Touring Honda, and I…read morecan't say enough good things about the process, and especially my salesman, Mel Holmes. Mel has been at Tamaroff for over 30 years, and he is knowledgeable, efficient, punctual, personable, and fair. My few previous interactions at Tamaroff (some years ago) were mediocre...not so with Mel. I encourage everyone to give Mel an opportunity. I also met Boris Brodsky, Pre-Owned Sales Manager, and I appreciated his candor and fairness. If you are in the market for a Honda, see Mel!

Thank you for your response, but the issue is still not resolved…read more We have not been provided with any clear documentation showing where these so-called "finance charges" or other hidden fees are listed. There is nothing in the paperwork that clearly explains or justifies the approximately $10,000 that was added. Additionally, we were never given any proper warranty documents, which is another serious concern. There are still multiple unresolved issues with this purchase, and simply saying the matter was addressed does not reflect our actual experience. I would appreciate it if you could provide complete and transparent documentation for all charges, including a detailed breakdown of the financing and any warranties that were supposed to be included. Until then, this matter remains unresolved.

We worked with Patrick to pre-order our 2023 Outback Crosstrek back in end of August, and it…read morearrived in January. Fun fact--since it came from Japan it had all the chips in it and we don't need to take it back for chips like some cars! Patrick was great; he's a no pressure salesman who made sure we understood all of our options, and communicated with us periodically in the months between pre-ordering and the car arriving. We would definitely buy a car with Patrick again! We've also serviced our other car, an Outback, at the service side of things and had a good experience there too! We'll definitely keep going back to Hodges!

I am extremely grateful to the man who greeted me at the Service Department yesterday. I told him…read morethe hood latch on my car wouldn't close right probably due to the single digit weather. I didn't feel safe driving on the highway in that condition. I hadn't been sitting more than 3 minutes in the waiting room, and the man returned to say it was fixed. He oiled the latch, tested it out, and it worked. I asked him how much I owed him, and he said nothing. This brief experience with Hodges Subaru says a lot about the dealership and its customer service. What better advertisement than this simple act of kindness.