Great Experience at Gordon Chevrolet…read more I had been to three previous dealers looking for a new car. Each time, the typical experience you would expect from a car salesman. Playing their game with pricing, and going back to the "sales manager" for a "better" price. Just tell me the cost already! Gordon Chevrolet was a breath of fresh air. They gave me a list of 12+ pricing options. Purchase and leasing. As it turned out, their pricing was better than the other dealers I had been to. The best part about my buying experience were the sales people. Rachel K and Dave F. They actually made the buying process enjoyable. I drove from Milford to Garden City for my purchase. Knowing there are multiple dealerships in between. Rachel made the experience worth the trip. If shopping for a car, I would recommend giving Gordon Chevrolet an opportunity to impress.

This place has gone down the drain! The service is slow and horrible! I Just went for an oil change…read moreand tire rotation. Everything was working fine when I pulled in..... Now NONE of my tire pressures are reading. They didn't say NOTHING! They allowed me to pay, and pull off. I came right back!!!!! Now they are saying it's going to be $200!!!!!! THE SENSORS WAS WORKING WHEN I PULLED IN! DO NOT TAKE YOUE CAR HERE EVER! Dale is slow and a horrible advisor, and the Service manager is even worse

I purchased a 2023 Dodge Ram Big Horn from LaFontaine Chrysler Dodge Jeep Ram of Walled Lake back…read morein SEPTEMBER 2025 (IM STILL IN A LOANER SINCE DAY 2) and it has been one of the worst experiences I've ever had buying a vehicle. Within days of purchase, the truck had major issues. It's now been in the shop for over 6 months total, and I've barely been able to drive it. From engine problems to ongoing mechanical concerns, this vehicle has never been right since the day I bought it...NOW TRANSMISSION!!. What makes it worse is the lack of communication. I've had to chase them down for updates, calls go unanswered, and promises made early on have not been honored. Now, instead of making things right, they've tried to buy the truck back for far less than what I paid--leaving me stuck with the loss on a vehicle that was never right to begin with. As a customer, you expect honesty, accountability, and basic communication--none of which I've received. If you're considering buying from here, I would strongly recommend thinking twice. My lawyer said they receive alot of calls about them. Family dealership??? I never wrote a review about any dealership (Im in the business) and treated me horrible. ​

This place is a JOKE. Took one of our kid's vehicles in for some expensive V8 engine-related…read morewarranty work, they quoted double the repair costs so they can double dip their profit with the warranty payout. After analyzing multiple issues with the vehicle, they tried to charged us multiple $250 "diagnostic fees" for EACH separate issue. We are gladly taking our vehicle to a more reputable dealership for the warranty work. This place was a scam in the early 2000's under the Shuman Chrysler name, and they are just as bad today. Sad to think of the people they are scamming who don't shop out repairs and warranty coverages.

I called regarding an active recall on my Jeep before an upcoming road trip and was disappointed by…read morehow dismissive the service advisor was. I understand there may not be a remedy available yet, but I was simply trying to ask reasonable questions about safety and whether there was anything I should monitor before traveling. A little more patience and professionalism would have gone a long way. I would have paid to have an inspection done to ensure that my car is safe. But that was not offered.

The staff at Alfa Romeo service is quite prompt and competent. They provide you with a very nice…read moreloaner car (a 2025 Stelvio Veloce). However, the recall repair process is slow, and they claim that they need to wait for the "vin-specific" parts. Despite this, the service is good, but it's likely to be my last Alfa lease for a while.

I have found and will recommend Varsity Lincoln Dealer experience on Grand River. Just purchased…read moreand leased 7th Lincoln. The best choice for purchasing and servicing my car. An exceptional staff. From Jere the manager who surpassed my expectations to the person who will follow up after the service or sale. Karen S with her husband came out to my home and programed our garage door for the new car. I needed to take a moment to appreciate all the things they have done. I am grateful to have been treated by people who care. They have continued to exceed and inspire me to know that they will be there. William J

Amazing customer service very fast , carol very friendly and I love how she explains everything…read morefor u, The best place and the best people #1 in Michigan love there service 100/100.thank u all & and thank u Gavin for servicing my car you are incurable and the best .

Joe Raguso is a long time car guy who will work for you to get your dream vehicle in a non hurried…read moreway, no pressure. A real joy to work with.

Apparently having an appointment for service doesn't mean your service will start anywhere near…read morethen. Why make appointments if walk ins have priority? Went up the street to Golling, got in and out in less than an hour, yet waited 15 minutes past appointment time at Wally Edgar. Save your time and go elsewhere

Won't be giving a single star to this business! The G6 I bought for $6500 has required CONSTANT…read morefront end work. Replaced wheel bearings on both sides twice, outer tie rods twice each, inner tie rods once, lower control arms. Car still is not right!!!! Was given a CarFax when buying the car, just found out it was fabricated! Got the REAL one online, the car had been totaled in Canada! He bought it for junk value, made just enough repairs to sell it. TOTAL CROOK! DO NO BUSINESS WITH THIS JERK!!!

Total rip off. Car lasted exactly 45 minutes for $2,000!!! Assured it was inspected. Assured they'd…read morepay the tow to bring it back. Got there for the refund, it was like too bad so sad. Thieves and liars. Run away...fast

No online ordering department even though selling cars in this century. Management dinosaur like…read moremonuments with personalities to match the Jurassic period. No warmth, empathy, candor. Tomblike demeanor and even worse expectations for any minority or diverse buying group. A shame really, for a such a top drawer GM branding arriving at a place as pitiful as this. Ms Barri must have overlooked this place, must've been too long of a drive from Detroit. E.

I don't see myself as a gullible senior citizen, but apparently Crestview Cadillac does. I went…read moreinto Crestview Cadillac for an oil change and new windshield wipers. Left with a $2000 lie. I initially brought my vehicle in for routine maintenance, during which the service department replaced my windshield wipers and performed an oil change and treated me well. Approximately 30 minutes after service began, I was informed that the work was complete. At that time, I was also advised that a leaking radiator had been discovered and that it required immediate attention, with a quoted repair cost of approximately $2,000. Given the vehicle's low mileage (28,000 miles) and age (five years), this diagnosis raised concern. Before authorizing the repair, I sought a second opinion from an independent, reputable automotive repair facility. At the second facility, I specifically disclosed the dealership's diagnosis and asked what they would charge for the repair. (it was nearly 25% less than Chrestview). They conducted a comprehensive inspection, including a PSI pressure test, a full visual inspection of the engine compartment, and a review of all related connections and components, a process that took around an hour. Their findings were clear: -there was no radiator leak -no system failure -no need for any radiator repair or replacement I was further informed that the vehicle was in "pristine" condition and in exceptional shape for a five-year-old car. This professional assessment directly contradicted the diagnosis provided by the Crestview service department. This situation is concerning, as it suggests either a serious diagnostic failure or the recommendation of an unnecessary repair. Either possibility undermines customer trust and raises legitimate concerns regarding service standards and quality control. Customers should be able to rely on accurate, transparent, and ethical guidance--particularly from a dealership representing a premium automotive brand.

Yesterday I picked up my low-mileage Honda Certified 2025 CR-V Hybrid Sport Touring Honda, and I…read morecan't say enough good things about the process, and especially my salesman, Mel Holmes. Mel has been at Tamaroff for over 30 years, and he is knowledgeable, efficient, punctual, personable, and fair. My few previous interactions at Tamaroff (some years ago) were mediocre...not so with Mel. I encourage everyone to give Mel an opportunity. I also met Boris Brodsky, Pre-Owned Sales Manager, and I appreciated his candor and fairness. If you are in the market for a Honda, see Mel!

Thank you for your response, but the issue is still not resolved…read more We have not been provided with any clear documentation showing where these so-called "finance charges" or other hidden fees are listed. There is nothing in the paperwork that clearly explains or justifies the approximately $10,000 that was added. Additionally, we were never given any proper warranty documents, which is another serious concern. There are still multiple unresolved issues with this purchase, and simply saying the matter was addressed does not reflect our actual experience. I would appreciate it if you could provide complete and transparent documentation for all charges, including a detailed breakdown of the financing and any warranties that were supposed to be included. Until then, this matter remains unresolved.