We are comfortable leaving our belongings at this storage facility. Friendly, clean and safe.read more

Good prices, secure location. Fair and courteous. I used my garage for 3 months to support a moveread more

Sue was very friendly and helpful picking out the right storage unit for my mom. We love their…read moreoffice is open 7 days a week. Recommend 10/10

Staff was helpful and friendly. process was easy. would give 5 stars but there are no lights in the…read moreunit.

We had several appliances give out on us several months ago, including the washing machine and…read morewater heater. Both live in the garage. The water heater had been slow leaking for a while and was soaking into the walls, which we didn't realize until we smelled mold. That meant that we had to empty part of the garage and quick to get full access to that area. I called around and Go Mini's won our business handily. Not only did they have the size we needed for a lower price than their competitors, but they were able to deliver the same day. What?! The driver did a great job of maneuvering the pod up our driveway and making sure that we could access the doors without hitting the roof line of the garage. He also leveled it out so that it was situated securely. On the flip side, we rushed to get it emptied yesterday and finished at 9:30 p.m. I then wrote an email to office manager Lorie at 10 last night and asked if they could pick up the pod today or tomorrow. Apparently their driver came at 7:30 this morning and very quickly and silently took the unit away. I never heard a thing and I was up. I didn't realize that it was gone until I saw a text from Lorie that they completed the pick up. Stellar service, and professional communication throughout. Thank you to Lorie and her team!

I highly recommend Go Mini's POD delivery. They were on time and able to deliver and pickup the POD…read morein a very challenging location. Both drivers delivery and pickup were outstanding!

I couldn't be happier with our storage space at Citizen's Storage. My inquiries were immediately…read moreresponded to by Brandy, and now with Mike, the manager, everything has gone very smoothly. Professional & friendly service. The units are clean, accessible and I feel safe. The location also is excellent, right off the 101 for easy access. I highly recommend Citizen's Storage!|

Great value. Great customer service. John was so helpful in immediately check8ng my unit, upon move…read moreout, and getting me all signed out. Personable, A+ customer service

I have never been to such a clean, organized, efficient technologically sophisticated…read moreestablishment~ great job whoever put this place together. Staff is also friendly and onsite in case you need them.

I rented a 5x7 unit nearly two years ago at this location Eventually, I upgraded to a bigger unit…read moreas I accumulated more stuff. I always paid on time and sometimes even paid a month in advance. This month I encountered some financial hardship and I was a week late on my payment. The lady "Diane" who took my payment over the phone said she could not waive the first and only late fee of $30. I've spent maybe a little over a couple thousand dollars in their facility and again, never had I been late on my monthly payment. I was happy there, but for the sole reason of the unwillingness and lack of sympathy to waive the outrageous $30 fee to a loyal patron I put a cancel on my future business with golden state storage and will take my business elsewhere.

After a most terrible experience with PODs, I found To Go Box, spoke with John the owner and my…read moreproblems were solved within one day! The owner personally came to my home, inspected the area I wished to drop my box and where Pods had refused to drop, and the next day his driver came to my warehouse to drop off an empty container, waited while we loaded it which we had completed in under 30 minutes and then took my To Go Box to my home address where it sits now happily in my 75 foot long 1949 drive way by my garage:) The Driver could not have been more gracious, helpful and courteous. Just the day before the Pods driver had been disrespectful; pompous and uncooperative and thus I canceled service with them (they lost a 7 month service contract) and now happy as can be with To Go Box!:) There are many choices via these mobile storage boxes, as is I have tried three; Pack Rat tried to add on unmentioned delivery fees not listed on their website thus I canceled that; Pods practically impossible to communicate with by phone unless you want to wait 40+ minutes and then luck of the draw if the driver is professional and courteous or not and then lastly of the three To Go Box whom I love and will happily use until my work is done:) I cannot say enough positive things about this business and it's people.

From the owner: Same day most of the time or next day delivery, fast friendly service 3 sizes available to choose…read morefrom 12x8 12x16 or the large 12x20 we can deliver the same day most of the time or just one days notice. I’m Jon the owner and I personally handle the calls and appointments.

So Far ...So Good My Experience with this Location has been Great! The manager made my renting…read moreexperience Good very helpful and so flexible They have carts to help with your personal moving and very easy to use Elevators They offer a $1 for the first month to start and no 30 day notice required. I'm happy that I found them on Yelp

Do not rent here. I was with them for six years only because I moved out of my apartment and needed…read moresomewhere to store everything because that's what it's for and when I went to go get it out. I had to pay to have everything thrown away. My couch ,my kids beds ,all my kitchen stuff all covered in rat poop and pee and they made a nest in the couch I lost a lot of my kids baby pictures they chewed my kids scrap books I thought when u put ur stuff in storage it's suppose to be safe and now they wanna charge me another 500 all they want is money they don't care about your stuff

I had belongings in this storage for approximately 6 months - an inside ground level unit. When we…read moremoved out through april/may we noticed there was mold on several of our boxes and belongings. I called the office and they said there is nothing they could do. They said it appeared there was Efflorescence occurring in the unit. (This happens when groundwater seeps through porous concrete and evaporates, leaving behind salts. This evaporation spikes the humidity in your unit, creating the perfect damp, stagnant conditions for mold to feed on your belongings.) I asked if they could reimburse anything off my last months rent because I moved out early. They would not. And they do not insure their units so I can't make a claim. Leaving this review because they need to be honest with their tenants. Had we known about the issue we would have stored our belongings accordingly and off the floors so they didnt get ruined!

They never answer the phone. Closes the gate early even though it very clearly states the gate is…read moreopen until 8pm 7 days/ a week. Also they don't return phone messages. At least it's gated... 400 dollars a month to not even have full access to your property and you can't even have them return a phone call.