Bobby helped me get the exact unit and price I wanted 5 stars I Highly recommend this facilityread more

I had a unit here for several years, just moved out to get a place closer to my house. Everything…read morewas great, staff was always responsive and helpful. Never had any security issues, and I was always able to find a cart to move stuff, and also gate was always open according to the posted hours. I would recommend SoCal Self Storage.

Move in date was today. No manager onsite so was Unable to confirm reservation and buy lock. Left…read moremessage for manager. No return call. Unit floor saturated from water dripping from ceiling. Could not move in. App chat was AI. Couldn't get live agent. Tried 800 number. After several loops of automation on the phone, finally talked live person. At this point I wanted a refund and cancel rental. Per the live agent, contract was cancelled And I would not be given a full refund although service paid for was never received. Asked to speak with a supervisor and call was transferred back to the initial automation loop. Had to notify my credit card to dispute charge due to services not rendered. Public storage no longer has real live management to speak to for resolving issues.

HORRIBLE. My unit was robbed Insurance they sell was no good. Someone made a key to BOTH LOCKS…read moreand took what they wanted. No forced entry so no insurance!! This is an inside job. Do NOT USE THEM

If you're looking for a great space to store your things, this is it. The guys there are amazing…read moreand so helpful! Rich, is the most incredible guy in so many way. He does what he can to help out. You won't be disappointed!

As I prepare to leave/vacate our storage unit at West Simi Lock-Up, I want to give praise Richard,…read morethe onsite manager. Richard has always been there to answer any questions and has done an exemplary job at the facility. It's always clean and in perfect running order. If you'd choose this facility you'll be happy with your choice.

Great place. Andrew is very helpful. This is a good location and I feel very comfortable that if I…read morehave questions or need any info someone always responds. Very accommodating Thank you!

Everybody is very helpful at Simi Valley Mini Storage. Extremely nice office staff, excellent…read morecustomer service.

We were very fortunate to store our motorhome for 15 yrs at the All Valley/Outrig facility. Melissa…read morein the front office is amazing and always ready to help with your needs. The storage yard is gated, paved, very clean and easy to maneuver for larger rigs. Having access to our rig daily was a plus.

After shopping around at several facilities, we chose All Valley and couldn't be happier!…read more GREAT LAYOUT with wide lanes and turning areas, making it easier to maneuver longer vehicles and trailers. Gated, paved, clean, well lit and secure. We like that daily access stops at 8:30 pm to keep better control over what happens overnight. FULL SERVICE. They have propane, waste dump, fire wood and ice. They can also help with covering/uncovering your RV, washing, interior cleaning, minor repairs and accessory install and more (fees posted on site). Very convenient! Family owned and operated. You can tell there is pride of ownership here. Melissa is terrific!

Robert was great and gave us friendly service! Very helpful with downsizing and gave great…read morediscounts!

worst place to rent to Brenda very rude unprofessional and Maying units got broken in to when I…read moretired to talk to Brenda she said that's not my problem

We stored my daughter's college dorm items here over the weekend. We had an excellent experience…read morethe clerk who worked Saturday at 1pm. From tour to check out, the service was a quick and a smooth process. We used a discount code from online, with no issues. We appreciate your kindness and willingness to help us.

After having my car stored here for 5 plus years this office called me to tell me I need to move my…read morevehicle so they have to repave, when 3 years ago they did the same thing, needing to "repave", basically forcing my hand to move my vehicle and I have no other place to put it, I move my car to be polite. They charge me the full months rent @ $308 for one day, moved car on the 2nd and refused to give me any type of compensation after giving them close to 20k in in storage fees. Absolutely absurd. Thanks for the great memories. I'll never use this facility again.

Could not be any more happier with the service that the people in the office, Steve and Shontel,…read morehave given me. Thank you very much! Clean, Secure, and very well managed property. Highly recommend it!

The management of this place is absolutely terrible and unhelpful when issues arise. Don't trust…read moreanyone here or from the company even a little bit. Initially, everything seemed great. The security was decent, there was plenty of space, and the temperature was controlled to a comfortable level. It was worth the slight premium. It was a bit annoying that access wasn't 24/7 considering how much we paid, but I could overlook that. Then, prices started increasing every few months. I understand that the entire industry does this, but it seemed excessive. Then, they began construction on the second floor. The noise, dust, and inconvenience were bothersome, and there was no compensation. Thankfully, I wasn't forced to move on my own dime like others. One day, I came to start unpacking and noticed a section of our belongings that had water damage. Initially, I thought it was caused by a leaking pipe, but upon closer inspection, water was flowing down from the second floor, rolling along the I beams and dripping onto our stuff for who knows how long and how much. It seems to be the same issue as this review: https://maps.app.goo.gl/ShTjDuewUGoj2wad9?g_st=ic. All attempts to resolve the issue ended with the company stating that since I didn't use their insurance, they couldn't offer any compensation, replacement, or rental refund. This seems unreasonable and goes beyond the terms of the contract that absolves them from liability. Either the roof, second floor, or both were not properly constructed, allowing water to flow along the I beams. You can see rusted water drop marks on multiple I beams. These beams are completely exposed and there's nothing installed to protect the storage units from water or debris from the second floor. Since they were aware of the issue from the review I mentioned earlier and didn't take any action, it appears to be gross negligence. I also highly doubt that they would even consider addressing the real issue and refunding partial rent if we had their insurance. Regardless of whether we have insurance or not, the website guaranteed dryness and a storage satisfaction guarantee. If you decide to stay here, make it a short stay, cover your belongings completely, and request a different unit if you have any beams or pipes above your unit. And pray that nothing else goes wrong.